Lead UPK Content Developer Resume Amarillo, TX - Hire IT People

SUMMARY:

As a Senior UPK Developer, Confidential has experience in every phase of the implementation lifecycle including analysis, fit gap, design, unit testing, system testing, acceptance testing, implementation, configuration, EDI support, training material development, user training, and operational activities associated with post implementation. Applied practices also include review of project schedule and decisions made to achieve project timelines and goals. Additional skills that are User Productivity Kit specific include (not limited to) UPK installation/troubleshooting, Train the Trainer/Developer sessions, Development and Deployment of course outlines and materials, Development of custom documentation, Facilitation of SME review. Experience is inclusive of the creation of the following Simulation Modes and Document Types from UPK v 3.5 - 11.1.

TECHNICAL SUMMARY:

UPK 3.5 - 11.1(Professional Edition)

Windows 95/98/2000/XP/2003/Vista

Office Suite

MS Exchange

Outlook

PeopleSoft

ORACLE

Adobe Captivate

WebEx

GoToMeeting

HRMS/HCM

Financial/Supply Chain

CRM

PeopleSoft

Oracle

SAP

PROFESSIONAL EXPERIENCE:

Confidential, Amarillo, TX

Lead UPK Content Developer

Responsibilities:

Develop content creation and approval procedures
Conduct train the developer sessions
Design and development of client custom documentation
Conversion and development of test cases
Based on SME conversations and Design Documentation
Test Cases Documents (incorporated Technical & Functional design)
Test It Mode
Development of training material
Instructor Manuals (Includes Outlines and Training Documents)
Assessments
Training Simulations
Conducted classroom training sessions
Set up and implemented help menu integration
Review and Update Technical & Functional Design Documents

Confidential, Houston, TX

Lead UPK Content Developer

Responsibilities:

Coordinated instructional development with off-shore group
Capture training material
Produce training documentation
Provide role specific comments/notes
Teamed with SME’s for critical topic developments
Captured last minute changes
Created & assigned roles to topics based on trainer needs
Organized training topics into role specific categories
Maintain outlines for defined courses
Implemented final edits on all content for final approvals

Confidential, Baltimore, MD

Process Coordinator

Responsibilities:

Documenting past businesses P2P processes
Facilitating discussion for future P2P process
Recording SME notes for To-Be systems
Coordinate and conduct business process drafting sessions with SMEs
Create useable business process flows utilizing Visio software
Coordinated with the client training group to convert captured process flows for UAT.
To be converted to Technical / Functional writing publications
Various administrative duties including updating RAID logs and Dashboards

Confidential, Montclair, NJ

Project Manager & UPK Developer

Responsibilities:

Developed project timeline and tasks
Coordinated team tasks and responsibilities
Facilitated SME review of business process and training needs
Recorded, developed, & standardized UPK training material
Documents include outline, training guides and job aides
Also includes training and help simulations
Advised and coordinated with IT staff on server installation and help menu integration

Confidential

Lead UPK (v3.6) Developer

Responsibilities:

Coordinated with Change Management on roll out of training material
Lead UPK Development and Delivery of Financial and Supply Chain modules
Course material captured and published
Administered initial training courses
Assisted with HCM modules as needed
Assisted functional resources with delta training
Conducted TTT & TTD sessions with client SME’s
Trained client on how to maintain developed material
Trained client on how to properly use the UPK simulations for training end users

Confidential, Seattle, WA

Project Manager

Responsibilities:

Provided quality control of all customizations
Development of test cases
Validation of test results
Conduct knowledge transfers with end users

Confidential, Louisville, KY

Program Manager

Responsibilities:

Lead in the development of testing and training materials
Delivered one on one training to individuals that missed scheduled class training
Conducted on-site production support for 2nd and 3rd shifts
Helped resolve functional issues when possible
Ensured timely communication and resolution of noted bugs

We provide IT Staff Augmentation Services!

Lead Upk Content Developer Resume

Amarillo, TX

We'd love your feedback!

Resume Categories

Client Services

Job Seekers

Visa Sponsorship