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Sap Wm Consultant/plant Maintenance Resume

Atlanta, GA

SUMMARY:

  • 11+ years of experience including solid SAP IM/WM/LE/MM experience, with the focus on configuration and implementation activities.
  • Proficient in Business Process study, gap analysis, configuration, requirement design, testing processes, Quality processes.
  • Hands on experience in understanding the business process in Heavy Machinery, Mining, Automotive, electrical, FMCG and FMCD industries.
  • Experience of 4 full life cycle implementation of SAP IM/WM/LE/MM and had integration experience with SD, LE, FI, PP, QM.
  • Involved in entire Plant setup process for Purchase to Pay.
  • Experience in configuring Storage Units, Handling Units and RF Solution/SAP Console, Bar code/label printing, enhancement by linking WM/IM transactions; PO put away in warehouse; RF activities monitor, bin stock inquiry
  • Experience in configuring WM and IM modules for movement types, physical inventory, cycle counting, and creation of bins, transfer requirements and transfer orders.
  • Mapped the requirements, configured and customized the system to customer’s business requirements in warehouse management.
  • Experience in debugging of ABAP programs and troubleshooting of SAP end users problems on SAP R/3 in WM Module.
  • Implementation of Radio Frequency (RF) and bar coding Technology with Handling Unit Management (HUM).
  • Configured and integrated HU managed storage locations at IM level and SU managed stock at WM level.
  • Creating and processing transfer requirements and posting Change Notice for internal warehouse operations.
  • Worked on internal fixed bin replenishment process.
  • Set up Batch Jobs for Sales Oder to Outbound deliveries, creating of Transfer Orders for regular and Wave picking.
  • Involved in the cycle counting process at WM level and clearance for IM/WM discrepancies.
  • Integrated SAP console with handheld terminals (RFID equipments) to automate the internal WM process.
  • Configured printing of bar code enabled Put away/ Pick tag, Pick list with SU labels.
  • Involved in the customization of WM interface messages including ASN, receipt confirmation by setting up partner profile for EDI integration.
  • Experience in various stages of implementation like Project Preparation, Blueprint, Realization, Go - Live, End-User training, Post live support and Production support.
  • Developed specs for multiple RICEFS objects-Reports, enhancements to transactions, user exits, BADIs, BAPIs, and enhanced standard SAP Reports.
  • Configuring LE Module - Route Determinations, Transportation shipments,Defining Delivery process, Delivery Types, Delivery Documents, Shipping point determination.
  • Configuring MM Module - Purchase Requisition, Purchase Orders, Outline Agreements, Info Records, Source list, Release Procedure, Service Notifications, Release Strategies, Pricing Strategies
  • Experience in IM module with expertise in configuring new Movement types, GR, GI, Stock transfers, Transfer Postings, Reservations, Physical Inventory and Material documents. Invoice Verification, Automatic Account Determination and Valuation.
  • Defined Release Procedures for purchasing documents like Purchase Order & Requisition.
  • Good experience on Material Master Configuration - Material Types, Material Groups & Field selections, Vendor Master Configuration - Account Groups, Partner Functions & Field Selections.
  • Extensive experience in EDI/IDOCs functionality. Implemented interfaces to Intercompany vendors, interfaces to customer (Advance shipment notification) and also worked on interfaces to third party logistics providers.
  • Intermediate Documents (IDOCS): Monitoring, Reprocessing & Manual Posting of IDOCS, Setting up Partner Profiles, Process Codes and defining Port.
  • Data migration and conceptual design for master data transformation in WM/IM/MM modules from legacy system to SAP & validation of data integrity and good experience in working with LSMW/BDC tools.
  • Prepared end user documentation for various business scenarios. Worked on Industry Best Practices (IBP) Documents.

TECHNICAL SKILLS:

ERP: ECC 5.0, ECC 6.0.

Methodologies: ASAP Methodology, Solution Manager, HPALM, BMC Remedy

Operating System: UNIX, Windows 95/NT/2000/XP/Vista/7/10

Applications: MS-Office Suite, MS-Project, MS-Visio, Lotus Notes, Outlook

Functional Skills: IM, WM, SD, LE, MM, QM, FI, PM

PROFESSIONAL EXPERIENCE:

SAP WM Consultant/Plant Maintenance

Confidential, Atlanta, GA

Environment: ECC 6.0

Responsibilities:

  • Configured/Implemented/Deployed the CONA (Coke One North America) solution at six different bottlers in Illinois, Michigan, Texas, Pennsylvania, New York and California Market Units (MUs).
  • WM Team Lead for implementing the CONA solution in across 64 locations in Canada.
  • Configured custom WM solution based on client requirements. Delivered FRICE objects for subsequent releases with the template solution.
  • Set up configurations for WM structure by defining warehouse number, storage type’s storage sections and storage bin. WM movement types, Storage type search, Storage section search, Storage bin type search, Stock placement (put away) and stock removal (Picking) strategies.
  • Set up master data such as number ranges and LSMW for Storage bin uploads.
  • Configured control parameters for TR/TO, number ranges and configuration for immediate creation and automatic confirmation of Transfer Orders and printing of output messages.
  • Configured Warehouse Activity Monitor to support newly configured movement types, unconfirmed transfer orders, open deliveries and negative stocks.
  • Worked on Form/Label changes with developers for Delivery notes (BOL), Asset Tags, Service Stickers, Removal and Transfer Tags.
  • Worked with Basis team to setup Laser and Zebra printers at various client locations.
  • Configured Mobile Data Entry (RF) - Defining Queues, Defining Profiles, Queue management, User Management, Menu Management.
  • Highly involved with Plant Maintenance with hand on configuration and master data set up (such as Work Centers, Task lists) and further pushing the data to the Movilizer cloud before the roll outs.
  • Completed integration testing (multiple rounds) and user acceptance testing for each new roll out at the client facility.
  • Conducted End user training sessions for the super users (Managers and supervisors) and on the floor technicians with emphasis on simplifying the complex custom solution involving SAP ECC and Movilizer app.
  • Trained legacy parts specialist on new parts procurement process, equipment lost/found process, custom cycle counting process for serialized equipment and non-serialized parts in SAP ECC mobile data entry solution using Motorola 9200s hardware.
  • Provided 2+ weeks of onsite hyper care support after Business cutover (BCO) at each bottler location.
  • Worked with Movilizer (Honeywell tool/app) to interface real time between the SAP ECC system and the Movilizer cloud portal.
  • Monitored movelets (outbound communication to cloud from ECC) and containment packages (inbound communication from cloud to ECC) on the Movi Monitor and analyzed root cause for the failed ones during testing and transition.
  • Integration with PTP/OTC/RTR teams.
  • Worked on Idocs monitoring: IDOC processing, solving the issues related to the IDOCs and reposting the IDOCs. Also root cause analysis on failing Idocs.
  • Worked with Business Process Leads (BPLs) to enhance the performance and optimize the CONA solution according to bottler’s requirement/needs.
  • Worked on incident resolution - involving recreation of errors in Q environments and debugging through code.

SAP WM Consultant/Plant Maintenance

Confidential, Chicago, IL

Environment: ECC 6.0

Responsibilities:

  • Implemented/Deployed CONA (Coke One North America) template solution at the Great Lakes Coca Cola Make Ready Center and Distribution center (Hubs) across 4 locations in IL and IN.
  • Lead the regression testing and the user acceptance testing at the client location for October 2016 deployment.
  • Identified defects during cycle testing and worked with CONA development team to provide timely closure to any outstanding issues affecting business continuity.
  • Worked cross functional with the FI, SRM (P2P) and CRM teams during test cycles.
  • In charge of validating data loads - Equipment (ZNBW) materials and well as CDE spare parts (ZERS) materials, work centers as well as completed multiple cut over task such as setting up master data for business day 1 like setting up storage bins and setting up condition records (VV21) for printing delivery note (ZCAM) during STO generation from the handheld.
  • Monitored movelets and containment packages on the Movi Monitor and analyzed root cause for the failed ones during testing and transition.
  • Performed cycle counting of inventory (equipment and spare parts) along posting it using the new CONA functionality.
  • Worked on printer set up and testing in SAP both barcode and laser printers.
  • Provided on-site training for the Movilizer (on Samsung Note 5s) and Handheld (Motorola 9200s) at the hubs and Niles MRC respectively.
  • Provided 1week hyper care (On-site) support at the Portage and Park City Hubs, troubleshooting and providing solution in order to maintain business continuity and working on correction of existing defects.
  • Identified and worked with business users in developing standard work (SOP) for newer processed within the Handheld used at the MRC and Movilizer being used by the field techs, for future deployments.
  • Worked with the BPLs at the Niles facility to develop CR document with enhancement requested for future go-live.

SAP IM/WM/MM Consultant

Confidential, Bellevue, WA

Environment: ECC 6.0

Responsibilities:

  • Enhancement to IM/MM/WM solution to meet the new business requirements to set up a new Distribution Center (3PL) in SAP environment located in Fort Worth, TX.
  • Involved in providing Go-live support and 2 weeks of hyper care support on-site.
  • Worked on providing training data and material to train the personnel on the floor and retail stores.
  • Helped set up testing environments and data for various cycles of integration testing, user acceptance testing.
  • Provide customized solution to keep the Client SAP system in sync with the 3PLs WMS system via EDI/IDOC/interface set up.
  • Configured Custom RF screens to meet business day to day requirements related to Transfer Order creation and confirmation.
  • Developed and worked on Cross-functional FSDs dealing with SCM APO and SAP OER teams.
  • Setting up new movement types for receiving and inter-warehouse activity.
  • Configured control parameters for TR/TO, number ranges and configuration for immediate creation and automatic confirmation of Transfer Orders.
  • Configured Warehouse Activity Monitor to support newly configured movement types, unconfirmed transfer orders, open deliveries and negative stocks.
  • Configured custom movement types, special movement indicators for the TO to be triggered in background to specific Storage type and bin.
  • Integration with FI/APO/OER/SD modules.
  • Worked extensively on the Confidential ’s reverse logistics process and developed FSDs for quarterly releases in order to accommodate business/change requests.
  • Worked on new process flows and gathering business requirements to develop upgraded process for Retail inventory using iPads as input devices.
  • Setting up partner profiles/ports for EDI setup.
  • Worked on Idocs monitoring: IDOC processing, solving the issues related to the IDOCs and posting the IDOCs in foreground. Also root cause analysis on failing Idocs.

SAP IM/WM Consultant

Confidential, Milwaukee, WI

Environment: ECC 6.0

Responsibilities:

  • Implemented/Deployed SAP WM Solution as WM team lead at client location in Germany ($300 million dollar worth of inventory) from Legacy (Navision system) and in Mississippi, USA ($100 million dollar worth of inventory) from Legacy (Neoviasytem) with RF capability.
  • Lead the requirement gathering session with clients on-site, As is and to be analysis, gap analysis, realization, and multiple rounds of testing (Integration and User acceptance)
  • Highly involved with Logistic Execution configuration with both the roll outs.
  • Provided on-site (hypercare) support for 6 weeks dealing with day to day warehouse operations incident resolution - involving recreation of errors in Q environments and debugging through code.
  • Provided super user training on client site and 3PL (Third Party Logistics) locations.
  • Worked cross functionally with Production Planning module (WM-PP interface) and Quality Management module (WM-QM interface)
  • Configured Mobile Data Entry (RF) - Defining Queues, Defining Profiles, Queue management, User Management, Menu Management
  • Worked on Form changes with developers for Bill of Lading (BOL), Packing List, Putaway Tags, Pick list, Removal and Transfer Tags.
  • Prepared functional specification documents for custom RF screen development involving GR from ASN’s, PO; Bin to Bin Transfer; Goods issue against Deliveries.
  • Specifying the Business Warehousing (BW) objects with in the Logistics Execution and Inventory Management modules for strategic reporting.
  • Provide support for cross-functional issues involving SD, FI-CO, PP, QM and guide technical team members (ABAP) for issue resolution.
  • Used Legacy System Migration process to perform mass upload of storage bins and also edit storage bin field value for RF deployment
  • Used Batch Data Communication (BDC) to upload transactional data such as Post Goods Receipt (PGRs), Inventory counts from Legacy systems, Inventory uploads (both at IM and WM levels).
  • Configured Logistics Execution Modules with WM cross-docking functionality ensuring smooth stock- flow through the production facility to assembly line.
  • Set up Batch Jobs for Sales Oder to Outbound deliveries, creating of Transfer Orders for regular and Wave picking.
  • Experience in Defining Delivery process, Delivery Types, Delivery Documents, Shipping point determination.
  • Extensively worked on configuring the shipping conditions, loading groups, shipments and delivery documents.
  • Global production support for Warehouse management for CGM facilities across 7 Global locations in Australia, Germany, Czech Republic, China,Brazil and 5 locations in US.
  • Involved in providing production support, user training and problem resolution in almost all areas of WM functional module and Cross-Functional Applications.
  • Worked on FRDs (Functional Requirement Document/Functional Spec) for interfacing with vendor system, coordinating with SD/PP teams.
  • Worked on FRDs related to customized reports relating to areas in Warehouse Management, Sales and Distribution and Materials Management.
  • Configured storage type’s, storage sections and storage bin. WM movement types, Storage type search, Storage section search, Storage bin type search, Stock placement and stock removal strategies based on support tickets.
  • Worked on LSMW’s relating to mass update of storage bins, storage placement fld and storage pick field (material master of storage bins) and other WM related updates.
  • Configured and tested various strategies like manual stock placement, fixed bin storage, next empty bin, addition to existing stocks and bulk storage.
  • Configured control parameters for TR/TO, number ranges and configuration for immediate creation and automatic confirmation of Transfer Orders.
  • Configured custom movement types, special movement indicators for the TO to be triggered in background to specific Storage type and bins.
  • Configured and Modified Physical Inventory and Cycle Count Configuration for warehouse based on user (Warehouse supervisor’s) request.
  • Worked on Idocs monitoring: IDOC processing, solving the issues related to the IDOCs and posting the IDOCs. Also root cause analysis on failing Idocs.
  • Worked on enhancing the rescheduling program to include additional criteria for sorting orders for confirming and reconfirming the Sales orders
  • Worked on Hazardous material setup: Configured region code, Storages class, hazardous storage types, custom movement type and search sequence.
  • Configured Warehouse Activity Monitor to support newly configured movement types, unconfirmed transfer orders, open deliveries and negative stocks.
  • Worked extensively on BMC Remedy tool for ticket resolution and SAP Solution Manager.
  • Configured Print Control for Warehouses based on movement types and storage types.
  • Developed SAP Queries (SQVI as well as Info set) based on client requirements.

SAP IM/WM Consultant (Full life cycle Implementation)

Confidential, Peoria, IL

Environment: ECC 6.0

Responsibilities:

  • Implemented/Deployed customized IM/WM solution for seven Caterpillar facilities located in East Peoria, IL.
  • Involved in validation of Business Blue Print, verification of business processes, identifying gaps. Conducted Blue printing with the BPO (Business process owners) to analyze and map the detailed requirement (Ability To’s) for development of the detailed as-is and to-be document.
  • Worked on MGPP’s/ RICEF to develop automate the process of shipping and receiving (inter-plant/shuttle ship process) within the various caterpillar facilities for the RF devices.
  • Set up configurations for WM structure by defining warehouse number, storage type’s storage sections and storage bin. WM movement types, Storage type search, Storage section search, Storage bin type search, Stock placement (put away) and stock removal (Picking) strategies.
  • Carried out Configuration of movement types, Inventory Document Number Range, Physical Inventory, Tolerance Limits for GI/GR and Cycle Counting.
  • Worked on Batch managed and bulk storage goods.
  • Configured and tested various strategies like manual stock placement, fixed bin storage, next empty bin, addition to existing stocks and bulk storage.
  • Configured and integrated HU managed storage locations at IM level and SU managed stock at WM level.
  • Configured control parameters for warehouse number, number ranges for TR/TO.
  • Worked on various supplementary supporting modules like ALE IDOCs, HU Management, Radio Frequency (RF), Zebra printer setup, Configuration of Storage Unit Management.
  • Created output forms as per business user requirements, interact with ABAP team to get the required output format and reports in documents, bills, labels, Bill of lading etc.
  • Configured printing of bar code enabled Put away/ Pick (TO) tag, Pick list with SU labels.
  • Involved in the cycle counting process at WM level and clearance for IM/WM discrepancies.
  • Worked on Scheduling agreements and setting up of scheduling lines with the vendor.
  • Worked extensively on HPQC for preparation of test scripts and performed Unit testing and Integration testing for all the customized development.
  • Involved in the customization of WM interface messages including ASN (856), receipt confirmation by setting up partner profile for EDI integration.
  • Assisted in creation of job aids for all transactions to support end users throughout shop floor.
  • Handled the end user training and worked on documentation for end users.
  • Provided 8 weeks of on-site Go-Live Support for the power users and the end users on the floor.
  • Communicated with onsite SMEs as required to solve the issues
  • Applied Business Process Procedures (BPPs) and Integrated Process Flows for all the business processes involving warehouse management.

SAP WM Consultant (Full life cycle Implementation)

Confidential, Atlanta, GA

Environment: ECC 6.0

Responsibilities:

  • Implementing/Deploying the SAP WM solution with main focus on RF devices to be used by the techs of the MRC (Make Ready Center), Hubs and Satellites over US and Canada (16 locations).
  • Mapped the requirements, configured and customized the system to customer’s business requirements in warehouse management.
  • Set up configurations for WM structure by defining warehouse number, storage type’s storage sections and storage bin.
  • Configured Handling Unit Management like number range, packaging material type, assign material type to packaging material group and linked packaging instruction document through Document Management System.
  • Meet with end users to gather requirements and understand detailed business processes to ensure that delivered solutions satisfy client requirements effectively and efficiently in the integrated system environment.
  • Defined WM movement types, Storage type search, Storage section search, Storage bin type search, Stock placement (put away) and stock removal (Picking) strategies.
  • Customized reports with new business process covering RF Functionalities (Receipt, Put away, picking, Loading, Shipping) placement strategies based on shipment, packing and delivery splits for four different warehouses.
  • Customized shipping/receiving (Inbound / Outbound) process according to the business requirement and client needs.
  • Involved in the cycle counting process at WM level and clearance for IM/WM discrepancies.
  • Worked on identifying the issues related to the IDOC processing, monitoring the IDOCs, solving the issues related to the IDOCs and posting the IDOCs.
  • Coordinated with cross functional / technical consultants (Service Management/ Equipment Master/ Master Data Management / SRM) in solving Cross-functional issues.
  • Worked one-on-one with the training team to compile the manuals for Handheld (RF Devices, Motorola 9190) and documentation for the SAP processes used in the back end.
  • Developed specs for multiple RICEFS objects from WM stand point. Also enhanced standard SAP Reports
  • Performed Unit test and Integration test for all customized developments.
  • Supported User acceptance testing, with hands on experience in handling testing tools.
  • Provided 6 weeks on on-site support at the Dallas MRC (Make Ready Center) solving problems to keep the business continuity in place.
  • Co-ordinate with middleware teams like WebMethods and also Legacy Basis (Coke proprietary software) team to develop the end solution.
  • Used custom Mobile data entry screens (RF) for plant requirements

SAP IM/WM/MM Consultant (Full life cycle implementation)

Confidential, Atlanta, GA

Environment: ECC 6.0

Responsibilities:

  • ASAP methodology was used to complete requirement gathering / business blueprint, GAP analysis & confirm the ABAP developmental requirements, Realization / design / configuration, testing (Unit and Integrated testing), data migration, GO Live and support.
  • Conceptualized and Customized Settings for Company Codes, Plants, Storage Locations, Purchasing Organizations, Purchasing Groups, Material Types / Groups, Pricing, Vendor Account Groups, IM Movements.
  • Involved in business process understanding for procurement to pay process, Inventory management, Warehouse management and managed logistics function consultants team.
  • Most of the design details included in the area of Handling Units, Equipment master data, RF Scanners, STO and Inventory Management.
  • Involved in testing of scenarios for material management at warehouse management system level (storage types, storage section, storage bins, transfer requirement, transfer order, put away, picking strategies and delivery).
  • Configured control parameters for TR/TO and configured storage type search, storage section search, storage bin type search strategies in WM.
  • Enhancing and supporting logistics execution LE applications. This includes Shipping, Warehouse management WM, Inventory management.
  • Worked on Physical Inventory, year-end Physical Inventory adjustments, matching with GL account valuations.
  • Analyzed EDI mapping templates for gaps and suggested fields in the IDOC segments for procurement of orders placed via EDI.
  • Setting of customized parameters for all purchasing documents like RFQ, Quotations, Purchase Requisitions and Purchase orders, contracts, Scheduling Agreements, etc.
  • Involved in day to day support activities like solving tickets in Material Handling, Warehouse management, Production orders, Procurement, Inventory Management.
  • Defined Valuation Classes, Valuation Types, and Valuation Groups for Valuation areas.
  • Integration of MM-FI for material valuation, Automatic Account determination of GL accounts.
  • Implementing RF applications and wireless infrastructure.
  • Used custom Mobile data entry screens (RF) for plant requirements
  • Configured the physical inventory settings and carried out physical inventory at storage location level
  • Defined storage types, storage bins and storage sections
  • Configuration of Invoice Verification, Credit Memos, Subsequent Debits & Credits, Taxes, Foreign Currency, cash discounts.
  • Defined customized Condition types for Pricing Schemas for Pricing Procedures.
  • Configured Movement Types in Inventory Management. Configured Output Determination in purchasing using spool request.
  • Coordinated with ABAP team for enhancements and interfaces.
  • Performed Unit test and Integration test for all customized developments. Provided training in SAP to end-users as per requirement.

SAP IM/WM Functional Consultant

Confidential

Environment: ECC 6.0

Responsibilities:

  • Gathered the requirements from client on warehouse activities setup in SAP and providing awareness on WM functionalities in SAP.
  • Analyzed the client requirement and finalize the solution with functional architect, writing the Functional Requirement Definition (FRD’s) to build the solution in SAP.
  • Preparing test conditions for the developed enhancements and evaluating the test results.
  • Preparing and executing the Unit test, SIT test scripts on HPQC.
  • Built the required configuration for WM Module.
  • Defined WM movement types, Storage type search, Storage section search, Storage bin type search, Stock placement (put away) and stock removal (Picking) strategies.
  • Defined Storage Bin Structure for all materials by defining template, Structure, start value End value and Increment.
  • Worked on Directed Put away to a fixed bin using special movement indicator.
  • Worked on Warehouse Interfacing (warehouse structure, warehouse movements, goods receipts, good issue, stock transfer and replenishments).
  • Worked on WM-IM movement types to meet required functionality with end users.
  • Configured control parameters for warehouse number, number ranges for TR/TO.
  • Enhancing and supporting logistics execution LE applications. This includes Shipping, Warehouse management WM, Inventory management.
  • Configured Handling Unit Management like number range, packaging material type, assign material type to packaging material group and linked packaging instruction document through Document Management System
  • Inventory Management (IM): Generated Goods Receipts for Purchase Orders, Goods Issue for production orders and reversals, removing materials for non-production and packaging areas
  • Conducted warehouse visits to visualize physical warehouse and configured the WM module interface with MM by defining storage types, sections, storage bins.
  • Worked on Batch management material and its configuration.
  • Customization of purchasing cycle for special stocks like consignment, sub-contracting & stock transfers.
  • Configuration of Goods Receipt Processing, Goods Issue Processing and Transfer posting Processing & its Integration with FI.
  • Preparing list of task for cut over activities and coordinating with basis on authorization roles for production system.
  • Uploading master data like material, packing instructions etc.
  • Identifying the root cause for issues and fixing the issues by providing feasible solution after Go-live.
  • End user training, presentations, creating documentation which include user manuals, master data manuals and customizing guide.

SAP MM/WM Consultant (Support)

Confidential

Environment: ECC 5.0

Responsibilities:

  • Provide initial assessment of landscape, as-is / to-be while determining the components of the project plan.
  • P2P (Purchase to Pay) process including Purchase Requisitions, Purchasing Order, Purchase Order (third party), Purchase Order (stock and non-stock), Scheduling Agreement, Goods Receipt and Vendor Evaluation.
  • Developed a workflow to notify all relevant persons about changes in a vendor master by the Accounts Payable department
  • Worked on Warehouse Interfacing (warehouse structure, warehouse movements, goods receipts, good issue, stock transfer and replenishments).
  • Configuration modifications as per changing requirements and providing technical specifications to ABAP programmers for new developments.
  • Worked on Inventory Management and configuration of movement types.
  • Developed specs for multiple RICEFS objects-Reports, enhancements to transactions, user exits, BADIs, BAPIs, and enhanced standard SAP Reports for interim release.
  • Worked on WM-IM movement types to meet required functionality with end users.
  • Validated MM integration with IM/WM, SD and QM modules.
  • Creation of User Manuals and training of key users on main functionality of the MM Module.
  • Assisting for Post implementation support and enduring the proper working of the MM/WM area.
  • Attending to break issues and provided solutions as per the priority and within stipulated time frame.

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