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Trainer - Sap Wm Receive To Ship Training Resume

Renton, WA

SUMMARY:

  • A capable and effective global change management leader with more than 10 years of experience in various methods of change management, org structures and training.
  • A change leader who loves travel and has an excellent track - record of delivering change and training though analysis/assessment, readiness, strategies, communication, and role mapping to various organizations.
  • Effective stakeholder engagement activities.
  • Possessing a proven ability to impact transformational change across a range of operational areas and translating complex ideas into workable solutions thereby making a sustainable difference to a business’s operational performance.
  • Well regarded for interpersonal, written and oral communication skills.
  • Effectively handle multiple tasks simultaneously.
  • Able to work effectively at all levels in an organization
  • Demonstrated ability to acquire and apply knowledge rapidly.
  • Independent work with minimal supervision and contribute to a team.
  • Strong technical aptitude
  • Leadership and charisma
  • Excellent presentation and negotiation skills.
  • The ability to network with team members for better working relationships.

SKILLS:

  • SAP SnagIt
  • Change Management/Transformation Up & Downstream Oil & Gas Experience
  • Training/Developer/Facilitator Software Testing/TestRail
  • LMS Administration Coordination/Logistics
  • Problem Solving MS Word, PowerPoint, Excel
  • Communications Project Management/Agile
  • Success Factors SharePoint uPerform/Captivate e-Learning/Web-based
  • Leadership Point-of-Sale (POS)

EMPLOYMENT HISTORY:

Confidential, Renton, WA

Trainer - SAP WM Receive to Ship Training

Responsibilities:

  • Manage the planning for conducting training.
  • Train end users on the Warehouse Management business process
  • Familiarized end users on the Receive to Ship process
  • Evaluates training session for improvements

Confidential, Houston, TX

SAP Education and Support Consultant

Responsibilities:

  • Participated in Train the Trainer activities for SAP modules QM, MM, PP, and Ops
  • Evaluate training needs and requirements.
  • Worked closely with the P2P process team coordinator to track metrics, execute and validate test cases and organize the team based on the needs of the process team through UAT testing
  • Managed a team of consultants in training data load procedures for module PP.
  • Delivery of training to end users for Purchasing
  • Developed and provide training content to Users.
  • Managed department training efforts to assure IT project team has a clear understanding of the companies change process

Confidential, Oklahoma City, OK

Instructional Designer

Responsibilities:

  • Manage multiple facets of training projects to ensure deliverables meet schedule, budget, and quality goals
  • Collaborated with OCM team for organizational and behavioral change impacts
  • Performed GAP analysis and Stakeholder analysis
  • Identified potential people-side risks and anticipated points of resistance and developed specific plans to mitigate or address concerns
  • Develop training and change management communication plans
  • Participated in data testing for Employee Central module
  • Provided guidance and coaching to program sponsors and business unit management to facilitate successful transformation
  • Build relationships with client while managing expectations, communicating project status, manage risk and open issues, conduct review and issues meetings

Confidential, Houston, TX

SAP Global Social Media Manager

Responsibilities:

  • Managed Confidential ’s Ask & Learn business social intranet site for supply chain, and manufacturing domestic and international
  • Managed SCM monthly video and instructor-led training
  • Posted Change Request upon approval to the site for communicating these changes to global Super Users in the APAC, EMEA and Latin America
  • Assisted change management team to analyze the impact of process changes on various teams
  • Managed Matrix reporting monthly

Confidential, Houston, TX

OCM & Training Lead Consultant

Responsibilities:

  • Lead change management and training activities for SCM team
  • Conducted readiness, stakeholder, GAP, and impact analysis
  • Oversaw, monitored, and measured OCM plan execution and effectiveness of transformation projects.
  • Managed work-plan activities, reporting status, and assisting business unit-designated change resources to stay on plan.
  • Provided analytics on transformation change management status for management consideration.
  • Communicated program status, performance, milestones, dependencies and issues.
  • Developed change management and training documentations for Supply Chain SAP ECC modules
  • Developed training recordings using uPerform
  • Developed and executed change management communication initiative and support for project goals
  • Provided role mapping, clear and precise strategic change management communication documentation to cross-functional and project management team

Confidential, Houston, TX

General Manager

Responsibilities:

  • Plan and direct all functions of the company - possess strong leadership skills to ensure efficient/effective utilization of corporate resources.
  • Establish and integrates the functional strategies of the company utilizing business expertise to reach financial/operational goals and objectives.
  • Deploys resources to achieve financial forecast and business objectives.
  • Develops sales and marketing plans and programs for company sales personnel.

Confidential, Houston, TX

OCM/Training Lead Consultant

Responsibilities:

  • Local champion for change management initiatives for SCM such as strategies, communication methods across all media channels.
  • Provided analysis/assessment, stakeholder engagement, role mapping, process improvements, conducted reviews for transformation in keeping the company vision in the forefront.
  • Lead a team of consultants in the effort to build and deploy strategies for defining and developing the business change management using the ADKAR model of change management.
  • Managed the overall execution of training activities across the SAP ECC 6.0 Procure to Pay for MM, SRM, FI, and CLM.
  • Reported and tracked change issues.
  • Used RWD/UPerform in developing, delivering and updating training materials.
  • LMS administrator and WBT scheduling tool.

Confidential, Oklahoma City, OK

SAP Analyst/Instructional Designer

Responsibilities:

  • Developed training presentations for the CPM and PS modules
  • Recorded training material for U-Perform
  • Created SAP end user and Super user training documents
  • Authored business process procedures

Confidential, Houston, TX

SAP Analysts/ Instructional Designer

Responsibilities:

  • Created SAP end user courseware for modules FI, CO, PP, MM, PM & HCM
  • Created training course outlines and training presentation
  • Recorded training material in U-Perform
  • Developed communication plan, quick reference guides and trainers guide
  • Managed change management requests, review, schedule, and implement changes in coordination with application programmers and end users
  • Standardized business processes flows

Confidential, Houston, TX

Business Analyst IT Projects/SAP

Responsibilities:

  • Provided business improvement and management system support for projects
  • Managed and monitored business processes and requirements within SAP HR
  • Evaluated the information gathered through workshops and surveys, business process description and task analysis
  • Liaison between business units, technical teams and support teams

Confidential, Houston, TX

SAP Analyst/Help Desk/Trainer

Responsibilities:

  • Participated in SAP Implementation, training and support for 2 life cycles collaborating with functional teams.
  • Supported SAP PS, Security role mapping, and HR for WBS elements, training, roles and controls.
  • Managed SAP HR module for Time Management, Setup new hires, payroll and adjusting work schedules.
  • Managed for Procure to Pay process change documentation & training in the classroom for organization of Exploration and Production.

Confidential, Houston, TX

Technical Solutions Project Manager

Responsibilities:

  • Managed a project to improve the customers repair process of damaged notebooks case loads
  • Elicit information to recommended and documented technical solutions for hardware and software problems
  • Assisted in development of process improvements for time and service capabilities
  • Established and communicated guideline and procedures for process improvements for quality assurance

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