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Sap Operations Manager Resume

Exton, PA

SUMMARY:

  • Over 13 Years IT management experience guiding and mentoring technical professionals.
  • Over 14 years’ experience as an SAP Basis/NetWeaver Administrator in the following environments:
  • SAP ECC, BW, XI, Solution Manager, Enterprise Portal, MII, GRP, HCM/BSI, and Business Objects.
  • On - prem HP-UX ia64 (HPVM), Linux (Red Hat) VMware and Windows environments.
  • 25 years’ experience in Information Technology including software development and project management.
  • Strong problem analysis and trouble shooting skills.
  • Excellent organizational and communication skills coupled with strong technical leadership abilities.
  • Self-motivated in researching and learning new technologies.

PROFESSIONAL EXPERIENCE:

SAP Operations Manager

Confidential, Exton, PA

Responsibilities:

  • Architected/oversee SAP Project Landscape for the project team and conference room pilots.
  • SAP Interface Lead - Integration with over 20 legacy applications - Inbound/Outbound data flow and processing.
  • Created, maintained and presented the technical, cut over plans from Hereford Legacy mainframe to production SAP ERP.
  • Provided SAP administrative (Basis) support throughout the entire Hereford project implementation.
  • Presided over the 'on-boarding' of Accenture consultants and Hereford Business users to both the Timet network and SAP access.
  • Spearheaded, lead the Hereford Interface technical communications with SAP ERP Landscape and STAR quality systems.
  • Directed technical team in data migration and transformation of legacy, mainframe data into archived solutions.
  • Performed annual performance reviews through planning thus delivering comprehensive, objective reviews.
  • Responsible for oversight of technical strategies relative to implementation, expansion, maintenance and best-practice support of SAP environments.
  • Presided over planning and administration of SAP NetWeaver platform for improved systems functionality.
  • Coordinated project lifecycle by setting deadlines, assigning tasks, and monitoring progress, including budgets, performance reports, and user feedback.
  • Demonstrated effective self and personnel leadership including motivating, encouraging, enforcing accountability, directing activities and leading by example. Mentored and developed technical team members for continued growth in their respective areas or cross functions.
  • Exceptional at remaining objective under stressful situations.

SAP Basis Administrator / Technical Lead

Confidential, Exton, PA

Responsibilities:

  • 8 month project deployment involving 19 HPUX and LINUX servers.
  • Coordinated 4 teams consisting of Database, SAP and Infrastructure administrators, SAP Functional Analysts.
  • ATS team lead for SAP Basis, Oracle Database and Security administration teams for the 2014 Global Data Center migration from Dallas, TX to Las Vegas, NV.
  • Two week deployment in Austin, TX disaster recovery facility during server transport from Dallas to Vegas.
  • Point person for all SAP development, quality and production application server migration during the move.
  • Involved monitoring entire SAP landscape operations and providing statuses during weekly project ‘Look Ahead’ meetings.
  • Installed, configured several SAP systems including GRP and Business Objects 3.1.
  • Performed installation and configuration of application servers for SAP ERP landscape.
  • After ‘go-live’, overall system performance improved by over 30% for both users and nightly batch cycles.
  • Configured alert monitoring and SAP Early Watch reports for production systems.
  • ATS lead for coordinating the synchronous refresh of transactional and configuration data on sandbox, development and quality SAP systems.
  • Provide project planning, implementation and support to entire SAP Landscape data refreshes, support stack and system upgrades as they relate to SAP Basis administration.
  • Lead initiative on improving system performance for ERP and HCP systems through review and assignment of various technical performance metrics.
  • Architect/Technical lead for SAP ERP database standby project.

Senior SAP NetWeaver Administrator

Confidential, Smithfield, VA

Responsibilities:

  • Installed, configured SAP R/3 4.7 servers including the entire production environment on Oracle/UNIX AIX.
  • Configured and monitored all production/development/QA SAP printers.
  • Technical lead on ECC 6.0 Upgrade/Unicode conversion on R/3 4.7 sandbox, development and QA systems. Successfully shaved 6 hours off downtime of upgrade.
  • Installed and configured production internet transaction servers (ITS) including Security SNC. Configured/tuned various ITS server parameters which greatly improved performance for our remote brokers.
  • Installed, configured production Solution Manager NetWeaver 7.0 dual stack system (ABAP/Java) in an Oracle/AIX UNIX and Windows/MSSQL environments. Set up Early Watch reporting for production servers along with email alerts for various system failures. Configured CCMS alerts from the production SAP R/3 system into Solution Manager for centralized alert monitoring.
  • Successfully implemented SAP Support Packs, Kernel upgrades, plugins for entire SAP ERP/XI landscapes.
  • Responsible for monitoring, troubleshooting, tuning and administering the SAP ERP and XI systems. Experience in IDOC, BAPI, ALE, EDI, RFC interfacing. Configured and maintained TMS including transport domains/routes.
  • Created and maintained technical operations and maintenance documentation.
  • Performed client copies/system copies between DEV/QA environments.
  • Lead on SAP R/3 Disaster Recovery testing.

Senior Software Developer/Analyst

Confidential, Smithfield, VA

Responsibilities:

  • Managed, developed and maintained Electronic Data Interchange (EDI) application systems including: Order Entry and Invoicing, Outside Freezer Storage Inventory, Vendor Managed Product Inventory and Accounts Receivable Lockbox processing.
  • Lead developer for EDI conversion to client server product: Gentran Server.
  • Maintained legacy Order Management, G/L, A/P, Payroll and Outside Freezer Storage application systems.
  • Developed Product Transportation dispatch system for Smithfield Packing Companies.
  • Developed software to convert legacy G/L financial data, A/P and Payroll data to Oracle G/L System.

Product Manager

Confidential, Smithfield, VA

Responsibilities:

  • Scheduled and prioritized development, modification and release of medical/financial management software for private medical practices and federally funded community health centers.
  • Supervised medical software development, software installation process and technical support of medical clients.

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