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Sap Lead Consultant Resume

New, JerseY

SUMMARY:

  • Seasoned SAP SD OTC, GTS, CS Functional expert with over 13.5 years of experience emphasizing mainly on Implementation, configuration, upgrades and supporting to SAP SD, OTC, GTS, Pricing, Shipping, Billing, and Logistics modules.
  • Completed 3 SAP SD OTC Implementation projects, 8 Global rollouts, 2 Upgrades also worked on many mid - size projects for enhancement and business process improvement.
  • Experience with SAP R/3 and SAP ECC 6.0.
  • Expertise in Order-To-Cash and integration to other SAP modules (MM, PP, FI/CO, IM, WM) in all business scenarios.
  • Expertise in SAP GTS Compliance and customs management with AES.
  • Expertise in SAP CS processes.
  • Knowledge in SAP AII/OER
  • Knowledge in SAP GATP.
  • Sales Order Processing (OTC), master data configuration, Availability checking and Pricing. Revenue mapping with GL accounts, Sales Promotion and Sales Deals.
  • Contracts & Rebate agreements, Output Determination, Product proposal and free goods.
  • Purchase Orders, Purchase Requisitions, Stock Transport Orders
  • Outbound and Inbound Deliveries, Picking, Packing, Transfer Order
  • Goods Issues, Goods Receipts, Billing, Batch Management, Variant Configuration
  • Route Determination, Inventory Management, Warehouse Management, Sales Information System (SIS).
  • Retail store sales process.
  • Hands on Experience in SAP GTS Global rollouts, enhancements and Support.
  • Good exposure on GTS system architecture, Navigation, System connection configuration between SAP ECC6 to GTS using the plug-in, GTS to Customs authorities/Broker Interface. Experience in initial master data transfer, document transfer and have good knowledge on change pointers mechanism.
  • Expertise in Compliance management- Sanctioned Party List Screening, Embargo Check, License Determination, Product Classification and OGA code.
  • Expertise in Customs management- AES, Electronic compliance reporting- Intrastat.
  • Expertise in execution and communication of project plans; Systems Development Life Cycle
  • Knowledge in p processing.

PROFESSIONAL EXPERIENCE:

SAP Lead Consultant

Confidential, New Jersey

Responsibilities:

  • Worked/working on mid-size project implementation which involved in business process improvements and enhancements.
  • Manage all phases of the projects till Implementattion.
  • Worked on Retail store and wholesaler process.

SAP SD, GTA, GATP consultant

Confidential, New Jersey

Responsibilities:

  • Performed processes Improvement and enhancement for SAP OtC, GTS and GATP modules.
  • Providing support for SAP OtC, GTS and GATP modules.
  • Liaison between business peoples and IT team for requirement gathering and other deliverables.

System used- SAP ECC, GTS, GATP, SAP Solution Manager, and Service now, HPQC for testing.

SAP SD OTC, GTS - Principal Consultant

Confidential, Texas

Responsibilities:

  • Designed and Implemented many enhancements in Order to Cash (OTC), GTS and SAP AII/OER modules
  • Responsible for SAP OTC and GTS rollouts for New sites.
  • Worked on Logistic execution with integrated 3rd party Hand-Held device with inbound outbound IDOC & WM system.
  • Involved in various business meetings to analyze and document the business requirements related to Order Management and Supply Chain Management.
  • Responsible for SAP support and enhancement activities of SAP SD, SAP GTS and SAP AII/OER modules
  • Performed Rollout and new Implementation requirement gathering, blue printing, Configuration, UAT, end user, end user documents pre parathion
  • Implemented critical new plants projects and built the relevant outbound and inbound interfaces in SAP to perform all sales and Inventory related transaction which helped business to expand business in terms of geographical deliverables and increased revenue
  • Actively involved in the design and development of multiple Inbound and outbound Interfaces and worked on several end to end implementation of new 3PL plants.
  • Involved in GTS SP 10 upgrade to keep business compliant as per US government norms.
  • Managed work plans and deliverables of on-site functional team and offshore functional team.
  • Provided s to Client on SAP Searlization and on Confidential searlization process.
  • Managed, reviewed, and prioritized the project work plans with objective to stay on time and on budget
  • Responsible to monitor project risks on a periodic basis and explore additional business opportunities with customer by close co-ordination with customer, product sales and consulting sales teams.
  • Analyzed and managed project Stakeholders, their Roles and Responsibilities.
  • Involved in SAP Competency development and submitted white paper on Handling Dangerous Goods to SAP Practice and worked with the client ( Confidential ) on developing a solution for handling dangerous goods/Bill of lading.
  • Provided post go live support and enhancement for Brazil country.
  • Responsible for the Supply chain activities, like 3 PL interfaces, shipments

Systems used- SAP ECC, GTS, SAP Solution manager Liaison, Tibco, HPQC and Remedy.

SAP SD - OTC, GTS - Sr. Associate

Confidential

Responsibilities:

  • Managed support and enhancement project activities and provided support to SAP ECC SD and SAP GTS system.
  • Involved in Order Management, configured Third Party Orders, Stock transport orders, Inter-company Sales Orders, Returns (Credit Memo Request & Debit Memo Request) Contracts, Schedule Agreements, and Consignment Process
  • Worked on configuring the Shipping Points, Shipping Types, Shipping conditions, delivery types Transportation Connection points
  • Configured various Transportation groups and Transportation zones as per the Client requirement in maintaining the Route determination
  • Responsible for configuration of Storage Types, picking areas, Storage conditions and the Picking Location assignments and Shipping Controlling Documents modeled the Collective Delivery
  • Handled SAP OTC, GTS rollouts for New sites.
  • Developed and monitored client specific DDL logic (Delivery Due List) for dropping deliveries based on material availability date and Customer requested delivery date
  • Involved in Unit and Integration testing for Order-to-Cash Transactions
  • Responsible for generation of mapping documents between SAP for EDI transactions (both inbound and outbound), Partner determination and Output Determination, Creation of Partner Profiles, IDOC extensions, verification of outbound IDOC and of inbound IDOC, ALE, Workflow basics and User-Exits
  • Closely worked with Middle ware team to build Inbound and outbound interfaces.
  • Worked on complex SAP enhancements change requests.

Systems used- SAP ECC, GTS, SAP Solution manager Liaison, Tibco, HPQC and Remedy.

SAP SD / OTC Sr. Associate

Confidential

Responsibilities:

  • Managed all support and enhancement activities for SAP SD/OTC/LE areas.
  • Configured Order to Cash (OTC), Material Determination, Account Determination, Route Determination, Contracts, Agreements and Rebates Processing.
  • Provided user and support for various teams in OTC Processes, customer service team and billing team
  • Worked closely with other modules like WM, CRM, MM, PM, FI and APO
  • Involved in configuration of document types, item categories, pricing procedures and copy control rules of master contract, quantity contract and value contract.
  • Configured and customized several aspects of SAP SD including Master Data components, Sales Order Management, Pricing, ATP, Delivery Processing, Shipping, Transportation, Billing and Credit Management.
  • Involved in shipment freight visibility project & worked on complex Business requirements
  • Configured Pricing Tables, Access Sequences, Condition Types and Pricing Procedure determination.
  • Involved in developing Documentation and knowledge transfer to end-users.
  • Prepared and presented white paper on Wet product management.
  • Involved in RFP, project plan preparation and effort estimation.

Systems worked- SAP ECC, Service now.

SAP CS Functional Consultant

Confidential

Responsibilities:

  • Responsible to provide support to SAP CS module and work on minor enhancements.
  • Supported tickets and troubleshooting, follow-up on initial user problems and resolved them by making required changes.
  • Solely responsible for setting up the entire configuration for service notifications, service orders, sales orders, Resource Related Billing and achieved more than 99.95% SLA
  • Responsible for Depot repair, time and material process, fixed price billing and Warranty Processing
  • Understood and analyzed the client’s business process requirements and arrived at consensus of how the company to be represented within R/3 system.
  • Developed functional specification and performed all the activities till deliverables.
  • Worked in the stock movements and close to WM module.

System worked- SAP ECC, Remedy.

SAP SD / OTC, CS Consultant

Confidential

Responsibilities:

  • Implemented using SAP best practices and made Configuration changes in Service notifications, Service Orders, Customer repair orders and resource related billing.
  • Understood and analyzed the client’s business process requirements and arrived at consensus of how the company to be represented within R/3 system.
  • Performed Data Migration from Legacy System to SAP R/3 using LSMW and integration with MM/FICO. Took Ownership of deliverables in terms of quality, time line and estimation.
  • Involved into due diligence activities for CS implementation.
  • Managed global rollout project using a global template
  • Worked with business owners to build functional scope for full implementation project.
  • Customized the repair process and its stage & action for Return Material Authorization (RMA) process for customer returns and repairs to suit client business process.
  • Configured resource related billing Dynamic Item Process Profile (DIP) to take care of separate pricing at component level and to bill its affiliates for repair.
  • Involved in Gap analysis and To-Be process and created flow charts.
  • Maintained the accuracy of all master data’s like organizational structure, Customer Master, Sales/Service Documents and Pricing etc.
  • Responsible for IMG configuration support and integration testing for SAP configured business process. Ensured consistency of SAP configuration across all business units.
  • Created the archive objects for Service report.
  • Archived the CS Objects and Retrieval data whatever archived

Systems worked - SAP ECC, IXOS, MAM, Remedy.

SAP SD / OTC Consultant

Confidential

Responsibilities:

  • Configured Order to Cash (OTC), Material Determination, Account Determination, Route Determination, Contracts, Agreements and Rebates Processing.
  • Configured sales document types- Order, Inquiry, Quotation and Billing for end users and inter-company cross billing
  • Ensured timely response and resolution of problem tickets within the stipulated time period by the customer satisfaction as top priority.
  • Configured and customized several aspects of SAP SD including Master Data components, Sales Order Management, Pricing, ATP, Delivery Processing, Shipping, Transportation, Billing and Credit Management.
  • Responsible for configuration of document types, item categories, pricing procedures and copy control rules of master contract, quantity contract and value contract.
  • Configured Pricing Tables, Access Sequences, Condition Types and Pricing Procedure determination.
  • Performed Master Data Configuration, created material groups, item Category Groups and their assignments, Setup quantity, value, valuation control, and valuation area grouping and valuation classes.
  • Customized several returns scenarios by creation of new Order Types, maintained copy control procedures, Credit memo request, and Debit memo request.
  • Provided post implementation support includes solving the service requests raised by the end-user
  • Performed Data conversion and Master data upload and prepared the Functional spec and execute the program

SAP SD / OTC Consultant

Confidential

Responsibilities:

  • Maintained the accuracy of all master data’s like organizational structure, Customer Master, Sales Documents and Pricing etc.
  • Provided IMG configuration support and implemented the Indirect sales process
  • Integrated testing for SAP configured business process and ensured consistency of SAP configuration across all business units.
  • Performed Data Migration from Legacy System to SAP R/3 using LSMW and integration with FICO
  • Configured key sales document types - Indirect sales process, pricing procedures, Item Categories, account determination procedures & output determination, Rebate agreement.
  • Defined customer specific controls through Item Proposal, material listing/ exclusion and material determination. Configured and providing the support on info structure
  • Defined roles of Business Partners in the business into SAP through Partner Determination.
  • Performed the mass close program for open sales documents and billing processing: Individual and collective billing.

SAP SD / OTC Consultant

Confidential

Responsibilities:

  • Ensure timely response and resolution of problem tickets within the stipulated time period by the customer satisfaction as top priority.
  • Post implementation support includes solving the service requests raised by the end-user.
  • Sole consultant covered all functions within Sales and Distribution as well as Logistics Execution e.g. order management, third-party orders, billing, shipping, master data, pricing, text determination, output determination, account determination, picking and packing, credit management, product proposals, partner determination.
  • Personal Ownership in delivering in terms of quality, time line and estimation.
  • Preparation of history of service requests generated by the customer.
  • IMG configuration support.

SAP SD - OTC Functional Consultant

Confidential

Responsibilities:

  • Post implementation support includes solving the service requests raised by the end-user.
  • Sole consultant covered all functions within Sales and Distribution as well as Logistics Execution e.g. order management, third-party orders, billing, shipping, master data, pricing, text determination, output determination, account determination, picking and packing, credit management, product proposals, partner determination.
  • Ensure timely response and resolution of problem tickets within the stipulated time period by the customer satisfaction as top priority.

SAP SD - OTC Functional Consultant

Confidential

Responsibilities:

  • Involved in extensive AS-IS and to-be study of client’s business process and in documentation of the project.
  • Analyzed the client’s business process requirements and arriving at consensus of how the company to be represented within R/3 system.
  • Actively involved in defining the organizational units pertinent to Sales and distribution and configured the Enterprise structure from SD’s perspective.
  • Configured Account groups, maintained number ranges, assigned number ranges to Account groups and implemented Partner Determination.
  • Created and maintained Master data for Customers and the materials.
  • Configured and implemented Pricing procedures in accordance with business requirements.
  • Organized key sales document types - Sales orders, special sales documents like Cash sales, Rush sales, Returns Processing, Free of Charge subsequent deliveries.
  • Constructed the variant configuration, Sales order processing -Availability check, Transfer of Requirements and Credit Control and Management.
  • Configured Text Determination, Customer Hierarchy, Credit management, Rebate Agreement, Intercompany Sales.
  • Responsible for delivery processing Picking, Packing, and Goods issue and Billing processing i.e. Individual and collective billing, Issue of Credit and Debit Memos

SAP SD - OTC Functional Consultant

Confidential

Responsibilities:

  • Responsible for Pricing system using condition technique & Customer specific pricing system, creation of Condition Exclusion Indicator for condition types.
  • Performed System testing with various Scenarios for its integration and fool proofing.
  • Supported end user queries with transactions and other related queries on R/3.
  • Uploaded Client Master Data using LSMW.
  • Defined order types and relevant SD configuration as per business requirements needs.
  • Worked with Condition Records, Exclusive and Inclusive Group Conditions.
  • Organized final Specification and worked with ABAP Consultant for developing new Reports and modified exiting once.
  • Configured New add on Requirement and End User .
  • Explored various functionalities of SAP R/3 and continuous enhancing exiting System.

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