We provide IT Staff Augmentation Services!

Senior Alm Delivery Architect Resume

Plano, TX

SUMMARY

  • Senior SAP ALM Delivery Architect and Functional Consultant (Solution Manager)
  • Knowledge leader in software development lifecycle, methodology, and related tools.
  • Project professional with experience in all aspects of the Confidential ecosystem: customer, partner, and employee.
  • Strong communicator with track record in developing relationships at all levels of customer and vendor organizations, with ability to speak to both business and technical needs.
  • Known for ability to "see the big picture,” to identify risks and potential consequences of various approaches, and to recommend a path forward.

TECHNICAL SKILLS

  • SAP Solution Manager 7.0, 7.1, 7.2
  • Certified Application Management Professional, Change Management, SAP
  • Certified Application Engineer, Root Cause Analysis, SAP
  • Certified Application Engineer, Business Process & Interface Monitoring & Automation
  • Certified Run SAP Consultant, SAP
  • Certified Project Management Professional, Project Management Institute — 2004 (lapsed 2011)
  • ASAP and Run SAP Methodologies
  • Agile Development Methodology
  • SAP IT Service Management
  • SAP Change Request Management
  • SAP Change and Transport System
  • SAP SD, MM, PP, PM Modules

PROFESSIONAL EXPERIENCE

Confidential

Senior ALM Delivery Architect

Responsibilities:

  • Works with sales team, delivery team, and prospective and existing customers to build and ensure mutually beneficial relationships through delivery on commitment and value achievement.
  • Builds and maintains implementation methodology for all ALM projects delivered by the company.

Confidential

SAP ALM Consultant

Responsibilities:

  • Works with SAP customers to determine their most effective long - term use of SAP Solution Manager across the entire application management lifecycle.
  • Defines strategies for solution documentation management using SAP Solution Manager and other toolsets
  • Provides robust technical documentation for application lifecycle management process design, business requirements, and test scripts.

Confidential, Plano, TX

SAP ALM Architect

Responsibilities:

  • Worked with customer project team to determine their most effective long-term use of SAP Solution Manager across the entire application management lifecycle, including potential for migration SAP Solution Manager 7.2 functionality and HANA.
  • Reviewed opportunities to implement SAP Project and Portfolio Management as delivered in SAP Solution Manager 7.2 and recommended a pilot implementation.

Confidential, Washington, DC

SAP Functional Consultant

Responsibilities:

  • Defined strategies for solution documentation management using SAP Solution Manager and other toolsets
  • Created robust technical documentation for application lifecycle management process design, business requirements, and test scripts.

Confidential,

SAP ALM Consultant

Responsibilities:

  • Provided consulting services to customers to define strategy for implementing SAP Solution Manager.
  • Positioned and closed deals on SAP Solution Manager and RBE Plus services.
  • Created, maintained, and delivered training materials for customers and internal consultants.
  • Built and maintained knowledge management infrastructure for SAP Solution Manager Practice.
  • Presented at Confidential local and national events, and contributed to technical journals on SAP Solution Manager-related topics.
  • Customer engagements included:

Confidential

Director

Responsibilities:

  • Extended partner relationships and built stronger client relationships with SAP and large- scale implementation partners such as Confidential.
  • Aligned SAP Solution Manager messaging across all SAP organizations to assure consistency of strategic approach.
  • Extended partner relationships and built stronger client relationships with SAP and partners.
  • Supported sales of SAP and integrated third-party support tools.
  • Aligned SAP Solution Manager messaging across all SAP organizations to assure consistency of strategic approach.
  • Drove communication of support requirements for SAP Solution Manager to customers.
  • Acted as external ambassador for SAP Solution Manager in the SAP ecosystem, representing Solution Manager and Run SAP at SAPPHIRE, Confidential Symposia and local chapter meetings, and WIS SAP Insider events.

Confidential

Director

Responsibilities:

  • Drove End-to-End Solution Operations roll-out across SAP Active Global Support North America.
  • Led SAP Solution Manager Center of Expertise in knowledge management, backoffice support for AGS deliveries, service development for End-to-End Solution Operations.
  • Coordinated stakeholder meetings across AGS to ensure feedback on new End-to-End services was captured and implemented.
  • Positioned End-to-End services at internal meetings for maintenance principles, consultants, and other customer-facing groups.
  • Regular presenter at ASUG/SAPPHIRE, SAP TechEd, SAP Insider seminars.
  • Team as a whole reached over 5000 customers and partners with SAP Solution Manager messaging in 2007.

Confidential

SAP Platinum Consultant

Responsibilities:

  • Designed and implemented Methods and Tools strategy with dozens of customers in North America.
  • Drove creation of United States SAP Solution Manager practice from one person to five regional principals, and ultimately to 30 field consultants.
  • Was named first Platinum SAP Solution Manager Consultant, due to deep skill set and vast internal and external network.
  • Participated in integration testing for new SAP Solution Manager releases and coordinated North America remote testing.
  • Designed updated course structure for course based on SAP Solution Manager 4.0 (released in Europe in 2007).

Confidential

Project Director

Responsibilities:

  • Interfaced with contracts management, pricing, business management, repair center, shipping, and finance departments to manage programs to budget and margin objectives while providing an exceptional level of customer service.
  • Provided input and advice to department regarding ongoing implementation and impacts of manufacturing execution system.
  • Developed financial reporting processes for F-16 Radar Integrated Logistics Systems.
  • Consolidated spares reporting to enable real-time positioning of actuals versus forecast versus annual plan.
  • Attended training classes in Confidential business management, program planning and control, radar fundamentals.

Confidential

Manager

Responsibilities:

  • Various project-oriented roles, including Program Testing Lead, Implementation Project
  • Manager, Order-to-Cash Team Design and Implementation Team Lead, Change Order Analyst, Production Support Consultant, Production Build Coordinator.

Hire Now