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Sap Sd Business Analyst Resume

Anderson, IN

SUMMARY:

Strategic, analytical and collaborative SAP SD BUSINESS ANALYST with ten plus years of experience in delivering increased efficiencies, reduced costs and trained teams to maximize efforts. Proven ability to translate highly technical verbiage into understandable language for all stakeholders, building understanding and buy - in for sometimes highly stressed process changes.

COMPUTER SKILLS:

Documentum

MS Excel

MS Power Point

MS Outlook

MS Word

SAP CRM 7.0

SAP ECC 6.0/7.0

Service Now

SharePoint Portal

Solution Manager

Remedy uPerform

PROFESSIONAL EXPERIENCE:

SAP SD Business Analyst

Confidential, Anderson, IN

Responsibilities:

  • Provide support within Sales and Distribution (SD) module for North America (US and Canada)
  • Provide onsite support during Go Live at a mid-size manufacturing plant in Canada: assisted with within the shipping department along with customer service
  • Assist with testing new functionality along with creating new business process documentation for end users
  • Provide onsite support for the shipping department after Warehouse Management (WM) implementation
  • Process EDI errors daily
  • Assist with setting up new EDI customers along with completing all testing
  • Troubleshoot issues with RF guns and printers
  • Complete SD tickets assigned within Service Now in the allotted time
  • Verify all sales orders from EDI providers are in SAP daily

SAP SD Architect

Confidential, Indianapolis, IN

Responsibilities:

  • Coordinate testing and for implementing Process Weaver for the Parts Distribution Center (PDC)
  • Create Portfolio Architecture Definition (PAD) document for implementing the eDocument Solution for Hungary
  • Review and approve all Sales and Distribution (SD) break fixes and enhancements completed by the Application Management Support (AMS) support team
  • Coordinate the SAP Business Reimagine Tour Bus

SAP SD Business Analyst

Confidential, Indianapolis, IN

Responsibilities:

  • Combined work ethic, perseverance and team orientation to maintain highest quality work throughout the 26-month notification of company relocation; supporting and transferring knowledge to relocated employees for Building Products and Industrial Products.
  • Managed the full life cycle of SAP enhancements and break-fix tickets within Sales and Distribution (SD) module which included gathering detailed business requirements, updating functional specifications for technical development, conducting Unit testing cycles for the solution changes, conducting Integration and User Acceptance Testing (UAT), supporting documentation and migration to the production instances for two key business units.
  • Provide project support to the SD Delivery team during project planning and execution phases to receive knowledge transfer necessary to provide a smooth transition of the solution support, during the support and maintenance phase.
  • Prepared and maintained the manual and automated regression test library for ongoing SD support, including troubleshooting automated test script failures.
  • Facilitated Business Process Owners meetings for open requests and updates; provided support and guidance to business areas for SAP software instruction and business areas on new functionality for small enhancements.
  • Completed Maintenance of Business requests for the business; identified and made recommendations for implementation of process improvements for system stability.
  • Provided oversight functions for Application Management Support (AMS) resources to ensure quality deliverables, JSOX compliance, Change Management, and Incident Management for enhancements and break-fix tickets.
  • Monitored AMS partner performance by reviewing KPI’s, SLA’s and participated in weekly, monthly and quarterly reviews.
  • Provided support for the Building Products Go Live: Assisted with testing, provided onsite support during Go Live at a mid-size manufacturing facility, performed SAP uPerform for the implementation team and created BPP’s (Business Process and Procedures)
  • Led the implementation of the UPS interface between SAP and a third-party warehouse which reduced the manual entry of over 100 UPS tracking number within deliveries per day
  • Provided testing support and for optimization projects in two business units

Database Specialist

Confidential, Indianapolis, IN

Responsibilities:

  • Created standard operations procedures (SOPs) for third party acquisition and external synthesis
  • Streamlined processes within external synthesis
  • Received, registered and processed 2500+ third party and external synthesis compounds
  • Requested compound libraries and building blocks from 50+ preferred vendors
  • Maintained new submission Metrics within excel

SAP Logistics Coordinator

Confidential, Indianapolis, IN

Responsibilities:

  • Coordinated weekly conference calls and meetings for Confidential and Confidential
  • Maintained 2003 MS Access database of students
  • Coordinated end-to-end classroom logistics for classes at both local and plant
  • Used Adobe Acrobat 8 Professional to convert materials to PDF for publication
  • Maintained 2003 MS Outlook distribution lists for stakeholder communications
  • Organized all daily catering for both onsite meetings and all sites for 550+ employees and trainers
  • Coordinated registration and attendance for 30+ classes
  • Managed surveys for classroom
  • Coordinated miniature golf outing and reception for 35+ Confidential and Confidential
  • Troubleshoot equipment during
  • Maintained Test Scripts in Mobius and Solution Manager
  • Entered and updated sales orders and invoices within SAP
  • Assisted with Account Receivable collections
  • Extended 100+ Production Versions and Routings from Noblesville Plant to Costa Rica Plant within SAP

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