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Lead Successfactors Sme - Delivery Lead Resume

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Washington, DC

SUMMARY:

  • Leader with outstanding record of achievement, implementing new business concepts, and delivering innovative business solutions and problem - solving analysis to improve process, systems, and methodologies, with experience and certification in SuccessFactors Learning Management (LMS), PMGM, Recruitng Management (RCM), OnBoarding, Employee Central, Employee Central Payroll, Succession Planning, Compensation, Kronos, WorkForce Solutions, HRIS and Project Management.
  • SAP SuccessFactors Certified professional services consultant & Certified Project Manager with extensive experience in SAP SuccessFactors HCM Architecture, including functional, implementation and system administration with SAP SuccessFactors BizX Talent Management modules (PMGM, LMS, Succession, CDP, Compensation) and Employee Central (EC), EC Payroll, Recruiting & Onboarding, JAM Basic & JAM Enterprise) and on SAP HCM Benefits Administration (BN), Talent Management, ESS/MSS, Organizational Management (OM), Personnel Administration (PA), and Enterprise Compensation Management sub-modules.
  • Integration tools including SAP Integration Add-On, HCI and Dell BOOMI.
  • Configured complex single sign-on solutions using various products, e.g. Okta
  • Lead and conducted Business Process and Configuration workshops, to accomplish project definition, requirement gathering and research. Experienced in training, configuration, implementation, testing of business application process and enhancement of functionality in SAP HR and mySAP HR module.
  • SAP HCM Team Lead experience in project management and implementation of large, complex, integrated, global business applications. Strong experience with ASAP methodology and PMI standards and was involved in a wide range of implementation stages of projects.
  • Extensive knowledge of HR & HRIS best practices, labor laws and OD best practices. Global experience in HR Transformation includes executive interactions/communication. Experienced in writing functional specifications for RICEF objects and worked with globally disperse technical teams in an offshore model.
  • Certified Project Management Professional (PMP)

EXPERIENCE:

Confidential, Washington, DC

Lead SuccessFactors SME - Delivery Lead

Responsibilities:

  • Develop a detailed project plan, monitor and execute as per project plan to ensure timelines are met.
  • Responsible for preventing any scope creep after all requirements are identified.
  • Managed a team of SuccessFactors consultants and VA team members.
  • Worked with other departments within VA IT framework to coordinate and plan the upgrades for infrastructure, and third-party integrations.
  • Solution Design Review & Audit - Provide ongoing review of the solution design provided by previous implementation team for Platform,
  • Learning Management System and other modules based on the business requirements provided by VA Team
  • Data Audit & Migration: Developed data audit strategy to identify and resolve the existing data quality and integrity issues.
  • Worked with data audit tools, and QA tools. Prepared data issues matrix to track and resolve data defects in migration process
  • Responsible for identifying project risks that would have impact on delivery of the project.
  • Worked with the VA and Consultants to mitigate risks early and proactively by finding viable solutions.
  • Responsible for communicating the project status to VA senior management team.
  • This includes key stakeholders, project leadership and cross-organization executives

Confidential, IL

SAP SuccessFactors SI QA Lead

Responsibilities:

  • Provide ongoing review of the solution design provided by Confidential team for Compensation Management and Learning Management System modules based on the business requirements provided by Confidential .
  • Build and maintained requirements traceability matrix to capture all requirements to ensure all requirements have been built and tested.
  • Provide best practice insights to Confidential project team with regards to solution audit and issues resolutions.
  • Developed the testing strategy for the multi-module implementation.
  • This includes developing and maintaining Test Plan, test scenarios and test scripts for all three iterations.
  • Responsible for solution testing including User Acceptance testing, regression testing, System integration testing and issues resolutions.
  • Responsible for weekly project status reporting and maintaining artifacts and documents

Confidential, MD

SAP SuccessFactors Lead Consultant/Solutions Architect

Responsibilities:

  • Ongoing production support - Provide ongoing production support for Learning Management System, SuccessFactors Platform and integrations issues on daily basis
  • User Support - Resolve user incidents and tickets for LMS, Platform and integration issues
  • Optimization of the existing solution by providing best practice insights to business. Includes defining a solution roadmap for PGC
  • Business Solutions - Provide business solutions to OHRM group for optimization of business processes
  • Developed the Data gathering, cleansing and conversion strategies for current and future scenarios
  • Resolve user incidents and tickets for Employee Central and Employee Central Payroll
  • Update the ‘Limits’ for 2019 plans
  • SuccessFactors Quarterly Release for EC Payroll & EC. Review the features and functionality with business team, apply the releases selected by business, and testing before applying to Production instance

Confidential

Project Manager - SAP SuccessFactors

Responsibilities:

  • Responsible for the solution architecture and design for all modules.
  • Developed a scalable solution in accordance with the dynamic business strategy processes and government compliance regulations
  • Data gathering, cleansing and conversion strategies, in accordance with program planning.
  • Testing - Develop a testing strategy for the implementation program.
  • Developed test inventory for all modules

Confidential, MD

SAP SuccessFactors Consultant/Solutions Architect

Responsibilities:

  • Responsible for the solution architecture and design for the Talent Management modules.
  • Developed a scalable solution in accordance with the dynamic business strategy processes and government compliance regulations
  • Responsible for Leading the Performance & Goals Management (PMGM), Employee Profile (EP) module implementations.
  • Includes Single Sign-On configuration.
  • Responsible of Confidential, designed and configured six form templates. This includes two Performance forms V12, one Performance Improvement plan (PIP) and one Goal plan template. Completed end-to-end configuration of SSO as well as the competency framework
  • Responsible for data gathering by conducting Data workshop. Upload employee data using the SAP SF Integration Add-On. Configured the SAP Add-On. Responsible for loading performance history
  • Integration of Employee Data with LMS, responsible for integration of SAP ECC with SuccessFactors BizX for employee data via SAP Integration Add-On
  • Single Sign-On: Designed and configured single sign-on using the SAML 2.0 using active directory
  • Develop a testing strategy for the implementation program. Developed test inventory for all modules

Confidential, Philadelphia, PA

SAP SuccessFactors Solution Architect/Lead Consultant

Responsibilities:

  • Responsible for the solution architecture and design for the Talent Management modules.
  • Developed a globally scalable solution in accordance with the dynamic business strategy and processes
  • Responsible for Leading the Performance & Goals Management (PMGM), Compensation, Learning (LMS) Employee Central and Employee Central Payroll module implementations
  • Responsible of Confidential, designed and configured six form templates.
  • This includes three Performance forms, one Performance Improvement plan (PIP) form, one Goal plan and one competency only form. Completed end-to-end configuration of CPM, CDP, calibration and LMS
  • Configured the Compensation Planning Worksheet for managers to show budgets, employee information, current salaries, target ranges in the customer desired format.
  • Configured the Executive Review report which showed a roll-up of compensation decisions in a powerful summary view for senior management. Configured custom Personal Compensation Statements
  • Integrated the compensation Module with the performance review cycle.
  • Configured all Self-Service Administration aspects of compensation like workflow, allocation guidelines, budgets, user employee changes.
  • Responsible for data gathering by conducting Data workshop. Upload performance history, learning data, iContent data files
  • Integration of LMS with third party Content providers (Degreed.com, Skillssoft, Corpedia and Harvard). Worked with HANA Cloud Integrations (HCI) and Dell BOOMI
  • Single Sign-On: Designed and configured single sign-on using the SAML 2.0 using active directory and Okta
  • Develop a testing strategy for the implementation program. Developed test inventory for all modules
  • Support the corporate communication team to develop and execute a robust Communication & Change management Strategy

Confidential, BOSTON, MA

SAP SuccessFactors Consultant

Responsibilities:

  • Support SAP SF implementation enhancement of Performance and Goals Management
  • Conversion of Performance and Goals forms from V11 to V12
  • Developed Performance Improvement forms
  • Implemented Career Development Plan and Continuous Performance Management modules
  • Post production support of Recruitment Management and Recruitment Marketing modules
  • Post production support of Compensation Management module. Update and trouble-shoot the Compensation Planning Worksheet (Merit, Bonus, LTI). Support configured the Executive Review report which showed a roll-up of compensation decisions in a powerful summary view for senior management. Configured custom Personal Compensation Statements
  • Post production support of Onboarding module
  • Data conversion for a recent acquisition and merger

Confidential

Lead SAP SuccessFactors Consultant /Architect

Responsibilities:

  • Responsible for optimization of the solution architecture and design. Optimized the existing SAP SuccessFactors Confidential, LMS solution in accordance with the dynamic business strategy and processes
  • Configuration - configuration of both Confidential, LMS and Calibration. Upgraded and redesigned the Confidential forms from V11 to V12
  • Responsible for data gathering by conducting Data workshop. Upload learning data. Data conversion from PeopleSoft HCM
  • Enhanced Integration of LMS with third party Content providers (VuBiz, Corpedia and Harvard). Integration of iContent with LMS, and Employee Central for user data
  • Develop testing strategy. Responsible for leading the LMS testing

Confidential

Lead SAP SuccessFactors Consultant

Responsibilities:

  • Responsible for solution architecture and solution design. Designed a globally scalable SAP SuccessFactors Confidential, LMS solution in accordance with the business processes. Conduct iteration workshops to gather requirements
  • Responsible for configuration of both Confidential, LMS and integration with Employee Central system and JAM
  • Designed and configured JAM portal, includes LMS integration as well other social networking tools
  • Responsible for data gathering by conducting Data workshop. Upload learning data. Data conversion from SAP HCM/HR to Employee Central
  • Designed and re-configured single sign-on using the SAML 2.0 using active directory and Okta
  • Integration of LMS with third party Content providers (VuBiz, Corpedia and Harvard). Integration of iContent with LMS, and Employee Central for user data
  • Develop testing strategy. Responsible for leading the LMS testing

Confidential, Chicago, IL

Lead SAP SuccessFactors Consultant

Responsibilities:

  • Responsible for solution architecture and solution design. Designed a globally scalable SAP SuccessFactors Confidential, and LMS solution in accordance with the business processes. Conduct iteration workshops to gather requirements
  • Responsible for configuration of both Confidential, LMS and integration with Employee Central system and JAM
  • Migration of all forms to V12 from V11. The customer wanted to upgrade all forms for performance, and goals management to the latest release of V12 forms. This involved re-design of the previously designed V11 to V12
  • Designed and configured JAM portal, includes LMS integration as well other social networking tools i.e., LinkedIn
  • Upgrade from JAM Basic edition to JAM enterprise edition post go-live
  • Responsible for data gathering by conducting Data workshop. Upload learning data. Data conversion from SAP HCM/HR to Employee Central
  • Integration of LMS with third party Content providers (Skillsoft, Corpedia and Harvard). Integration of iContent with LMS, and Employee Central for user data
  • Designed and configured single sign-on using the SAML 2.0 using active directory
  • Develop testing strategy. Responsible for leading the LMS testing

Confidential

SAP SuccessFactors LMS Consultant

Responsibilities:

  • Designed a globally scalable SAP SuccessFactors LMS solution in accordance with the business processes.
  • Conduct iteration workshops to gather requirements
  • Responsible for configuration of both LMS and BizX systems
  • Responsible for data gathering by conducting Data workshop. Upload learning data
  • Integration of third party Content providers
  • Integration of iContent with LMS, and BizX with SAP HCM for user data, JAM integration for LMS
  • Develop testing strategy. Responsible for leading the LMS testing
  • Responsible developing a training strategy and plan

Confidential, TX

SAP SuccessFactors Architect & LMS Consultant

Responsibilities:

  • Designed a globally scalable SAP SuccessFactors LMS solution for several lines of business in accordance with the business processes for EU Countries
  • Develop global testing strategy. Responsible for leading the LMS testing
  • Responsible for loading all learning data. This included Learning History, Content, and build objects data. Integration with EC and PeopleSoft HRIS

Confidential, TX

SAP SuccessFactors HCM Architect - Consultant & Project Manager

Responsibilities:

  • Project Manager, Lead Consultant and Subject Matter expert for the Global implementation of Confidential, Succession, and CDP
  • Project Management Responsibilities included managing the project end-to-end. Included building a project plan and executing according to the milestones and deliverables defined in the project plan. Manage to deliver the project on time, within budget and most of all as per the scope and business requirements. Managed budgets, preparing presentations for Executive reviews, Identify, Manage and communicate project risks to the Project Review Board
  • Requirements gathering and analysis, conducted ‘kick-off’ meetings for client teams
  • As a SME for the client I was responsible for ensuring that the solution is as per the client’s business requirements which were adhering to the best practices. Conducted an ‘as-is’ business process analysis for the Talent Management process across the organization. Re-engineered the existing processes to define a ‘global Talent management Process
  • Designed a globally scalable SAP SuccessFactors Confidential, LMS, Succession and CDP solution for several lines of business in accordance with the business processes for USA, Canada, Brazil and Mexico
  • Responsible for configuration, includes updating the configuration and the Data Model XML according to the requirements. Responsible for getting configuration sign-off after each iteration. We had three iteration cycles for configuration
  • Defined data integration requirements between SAP and SuccessFactors. Responsible for developing interface program, wrote functional specification for ‘employee profile’, ‘background information’
  • System administration of Performance and Goal Management, LMS, Succession, Employee profile, CDP, Competency Management, Set-up users, Role-based permissions, monitoring the ‘upgrade center’ for latest release information and application of releases
  • Developed testing strategy for testing Confidential, LMS, Succession and CDP. Responsible for end-to-end integration testing of all SAP SuccessFactors modules in scope. Responsible for ‘train the trainer’, developed training materials and job-aid for all modules
  • Implemented SuccessFactors language packs for Europe (Netherlands, Belgium and France)
  • Configuration and XML file updates in Dutch, and French
  • Responsible for translation of all forms, route maps, rating scales, competency libraries etc. to Dutch and French languages
  • Support: Recruiting and Onboarding

Confidential, PA

SAP SuccessFactors Lead Consultant & SF Project Manager

Responsibilities:

  • Report Optimization for SuccessFactors Talent Acquisition modules.
  • Work with HR business teams to analyze the issues with reports from SuccessFactors modules.
  • This includes standard reports, as well as ad-hoc reports
  • Requirements gathering for creating and optimization of existing reports

Confidential

SAP SuccessFactors Lead Consultant

Responsibilities:

  • Designed a globally scalable SAP SuccessFactors Confidential, LMS, Succession and CDP solution for several lines of business in accordance with the business processes
  • Responsible for configuration, includes updating the configuration and the Data Model XML according to the requirements.
  • Responsible for getting configuration sign-off after each iteration. We had three iteration cycles for configuration
  • Defined data integration requirements between SAP and SuccessFactors. Responsible for developing interface program, wrote functional specification for ‘employee profile’, ‘background information’
  • System administration of Performance and Goal Management, LMS, Succession, Employee profile, CDP, Competency Management, Set-up users, Role-based permissions, monitoring the ‘upgrade center’ for latest release information and application of releases
  • Implemented SuccessFactors language packs for Spanish and Brazilian Portuguese.
  • JAM Basic edition implementation.
  • Developed testing strategy for testing Confidential, LMS, Succession and CDP.
  • Responsible for end-to-end integration testing of all SAP SuccessFactors modules in scope.
  • Responsible for ‘train the trainer’, developed training materials and job-aid for all modules

Confidential, Houston

IT Business Solutions Lead / SAP SuccessFactors Project Manager/Consultant

Responsibilities:

  • Executive-level communications.
  • Steering Committee co-facilitation.
  • Identified, resolved or escalated issues and risks.
  • Coordinated testing with project manager.
  • Accountable for customer-level communications, customer relationship and satisfaction, ensuring end-product meets customer needs and project delivery with project manager.
  • Managed project budget and ensured the aggressive timeline was met, managed the project to the project plan milestones and deliverable.
  • Responsible for system design, blueprinting, system configuration, and production support planning for SuccessFactors BizX Talent Modules.
  • Monitored and managed the implementation partner from SAP America.
  • Executive level communication to inform team re. the progress of the implementation as well as risks.
  • Developed global change management & communication plan and testing strategy.
  • Responsible for data migration strategy and plan for data between SAP HCM and SuccessFactor as well as from Taleo.
  • Completed SuccessFactor Administrator training.

Confidential, Chicago

Senior SAP HCM Consultant

Responsibilities:

  • Responsible for analysis of SAP HCM & Taleo Integration points between SAP & Taleo.
  • Responsible for project management, incl. updating the project, integrating project plan with the overall integrated program level project plan.
  • Planned the workload for onsite and offsite team; managed the project budget; identifying risks and putting a risk mitigation plan.
  • Designed a program to integrate Taleo hires into SAP HCM, generated employee master data record in SAP for the Taleo external & internal hires to minimize repetitive data entry and maintain data integrity.
  • Created a new program to send the Unique Person Identifier details of future employee’s in pre-hire and rehire (pre-hire) status from SAP HR to Taleo (on-boarding) system.
  • Configured new actions & action reasons for Taleo hire.
  • Created a new program to send all open (vacant) position-requisition details to Taleo system from SAP.
  • Configured new OM object NB for requisition, configured new relation B072 for Position & Requisition.
  • Developed a testing strategy. Including the test scenarios, test plan and test scripts.
  • MSS Sharepoint Position Management:
  • Responsible for designing new user interface.
  • Managed a team of developers to:
  • Design the BAPI’s to integrate with TIBCO web service and SAP to create, copy & edit the request.
  • Design the BAPI to display the Manager organizational chart with Vacancy information in Sharepoint portal.
  • Design the BAPI to create new position, requisition and edit the existing position.
  • Design the new BAPI to display the PA, PSA, Job, Job family, Cost center and General attributes in the Sharepoint portal.

Confidential

Sr. Global SAP HCM Solution Lead

Responsibilities:

  • Overall Lead for SAP HCM Talent Management for both Release-3 and 5; responsible for managing ‘day-to-day’ implementation activities.
  • Lead Consultant for SAP Performance Management module. Responsible for requirement gathering, analysis and solution design based on client’s business requirements. Conducted multiple ‘see it’ sessions to gather requirements.
  • Developed solution design document based on AMP/AMP CI business requirements.
  • Developed custom SAP Performance Management appraisal templates.
  • Daily interaction with the product development team based in Belgium, and the build team in Philippines and Malaysia for tracking availability of product functionality.
  • Identified product functionality ‘gaps’ in euHReka Performance Management, Recruiting & Learning Management. Documented and discussed with Product team.
  • Responsible for identifying data migration requirements for SAP Performance Management, euHReka Performance Management and recruiting solutions. Defined the data migration plan with the client’s legacy data team.
  • Developed a ‘configuration plan’ with milestones for the offshore build team.
  • Developed functional specifications for RICEF objects in SAP HCM Performance Management and e-Recruting, developing integration requirements between SAP HCM Performance Management and euHReka Performance Management solution.
  • Developed testing strategy for SAP Performance Management & SAP e-Recruiting.
  • Responsible for euHReka ‘conference room pilot’ (CRP’s) sessions Performance Management, Succession Planning, Recruiting & Learning Management. Provided feedback to product development and global process teams for product and process improvement
  • Track project milestones for Performance Management.

Confidential

Lead SAP HCM Consultant

Responsibilities:

  • Responsible for designing, configuring, and implementing the SAP Career & Succession planning and Performance Management solution.
  • Configured 9-Block/Calibration grid on a 9 point scale, Talent Profile, Talent Review Meeting side by side comparison of talents functionality.
  • Enabled ESS-MSS functionality for TRM, Talent Profile, Calibration Grid etc. worked with the Portal consultant/s to make changes on iViews.
  • Designed and wrote functional specifications for custom reports. Wrote functional specifications for complex interfaces and other RICEF objects with third party tools being used by Gerdau and SAP; incl. 360 Degree Feedback, Kiembaum, Russel Reynolds, and language proficiency tools.
  • Data Migration Lead: Responsibility for legacy talent management data, load performance data for six countries, all employees. Develop LSMW/BDC programs.
  • Integration of SAP C&S with SAP TVN 3.0 (Nakisa), configure TREX search engine.
  • Developed the testing strategy, incl. development of Test Cases and Test Scripts.
  • Maintained project documentation, managed version control SAP Solution Manager.
  • Updated Personnel Actions. Add info types to global and local info groups. Created dynamic actions for Local Country Codes.

Confidential

SAP HCM Lead Consultant/Manager

Responsibilities:

  • Delivered the project on time, on budget, on scope. Managed the project using the Confidential Project Methodology, combining ASAP and PMI methodology. Responsible for understanding the overall business solution, developing functional design specifications for the various modules.
  • Global Template design for Organizational Management and Personnel Administration.
  • Facilitated quality reviews and toll-gate reviews for the project.
  • Developed production readiness plan and was responsible for go-live of system.
  • Organization Management and Personnel Administration. Re-designed organization structure to accommodate global template/ implementation ‘as-is’ organizational structures, consolidated to one ‘to-be’ fully scalable structure. Responsible for end-to-end designing of Personnel Organization, incl. the personnel structure, enterprise and payroll structure.
  • Designed all RICEFW objects wrote functional specifications. Responsible for coordinating development of the RICEFW objects with the off-shore HR ABAP development team.
  • Configured personnel action and dynamic actions. Developed custom info types, modify info groups.

Confidential

SAP HCM Team Lead

Responsibilities:

  • Delivered the project within budget, to scope and on time. Managed the project using the Confidential Project Methodology, combining ASAP and PMI methodology.
  • Responsible for understanding the overall business solution, functional problem domain, gathering business requirements, developing functional design specifications for the functional modules.
  • Global Template design for Organizational Management and Personnel Administration, including business processes analysis, in collaboration with the business architect.
  • Assist in translating requirements into test conditions and expected results for product, performance, and user acceptance testing.
  • Facilitates quality reviews and toll-gate reviews for the project, developing production readiness plan and cutover plan.
  • Responsible for the go-live of system on time, on budget.
  • Organization Management and Personnel Administration. Re-designed and consolidated the organization structure for scalability.
  • Responsible for coordinating development of the RICEFW objects with the off-shore HR ABAP development team.
  • Developed custom info types, modify info groups, etc.

Confidential

SAP HCM Team Lead

Responsibilities:

  • Delivered the project within budget, to scope and on time. Managed the project using the Confidential Project Methodology, combined ASAP - PMI.
  • Managed a four-member on-site and three-member off-site team.
  • Prepared the project plan for the HCM module. Developed WBS, describing work packages for each sub-module. Tracked project schedule and timelines.
  • Responsible for resource management plan. Managed on-boarding and off-boarding all resources, including identifying resource need, interviewing and managing resource to tasks.
  • Responsible for designing and configuring the SAP Benefits Administration module. Led the blue-printing, realization, testing, and development of RICEFW objects effort.
  • Configured Health, Insurance, Savings, Stocks Purchase Plans and Miscellaneous plans. Savings plan included 401K and deferred compensation plans.
  • Responsible for benefits-Payroll integration. As a part of the Savings plan, configured Health Saving Account plans. Gathered requirements for the Health Saving Account plans.
  • Configured HSA plans with contribution limits for both individual and family plans. Updated and set constants for HSA plans, integrated them with payroll wage types.
  • Developed in-bound and out-bound data interfaces for all providers/TPA’ as per the specifications provided by them.
  • Converted legacy data for go-live.
  • Made configuration changes for ‘open enrollment’ for benefit plan year 2009.
  • Designed the organization structure to accommodate two distinct ‘as-is’ organizational structures. Consolidated them into one ‘to-be’ fully scalable organizational structure.
  • Responsible for end-to-end designing of Personnel Organization. Designed all RICEFW objects.
  • Responsible for coordinating development of the RICEFW objects with the off-shore HR ABAP development team.
  • Developed ‘cut-over’ plan including data conversion strategy.
  • Developed and managed an extensive testing strategy focused on Payroll administration.
  • SAP Payroll Administration and Time Management implementation for 10,000 employees, re-designed the ‘payroll structure’. Managed timely ‘go-live’ for payroll.
  • FI/CO integration. SAP HCM integration of time & payroll processing with SAP FI/CO data (all labor time and activities for Logistics) from Cross-Application Time Sheet (CATS).
  • Successful Year-End processing of W-2’s.
  • Designed and built enterprise formatted reports for HR reporting, created interactive dashboard visualizations using Crystal Reports and Xcelsius 2008.

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