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Independent Sap Crm & R/3 Consultant Resume

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SUMMARY:

  • Steven Beierle has over 25 years of industry experience with extensive emphasis in all phases of SAP implementation including R/3 ECC 6.0 with deep focus on all aspects of MM - PP functionality including MM (Materials Management) and PP (Production Planning).
  • A proven track record of implementing various enterprise wide systems including design and development of integration with various non SAP systems utilizing a host of tools and methods for integration. Steve is a hands-on functional resource who has worked as a project manager and an individual contributor on many SAP implementations. Steve brings industry best practices for Project Management having completed over 9 full life cycle implementations for both R/3 and CRM systems.

TECHNICAL SKILLS:

Applications: SAP R/3 ECC SAP CRM 07 & 5.0 releases SAP Business Warehouse (BW) SAP Solution Manager Catalyst International (Warehousing) SAP BSP & Web Dynpro Development I2 Systems (DP Demand Planner, SCP Supply Chain Planner, FP - Factory Planner)

Integration Tools: Microsoft MQ Series IBM Websphere (MQSeries) Jetform Microsoft BizTalk

System Software & Development Tools: HP UX Linux Unix Shell Scripting Linux Bash Scripting SAP ABAP Development Workbench Microsoft VB 6.0 COBOL, CICS, IDMS, DB2, OS/JCL, TSO/ISPF

SAP Projects: Multiple SAP R/3, CRM, BW projects Design and develop SAP turnover processes & procedures Industry best practices for SAP program development, transport procedures, etc. SAP Project Systems (PS) Functional & Technical design Project Plan Development Best practices for Business requirements into functional specifications. RFP Creation & Vendor Evaluation

PROFESSIONAL EXPERIENCE:

Independent SAP CRM & R/3 Consultant

Confidential

Responsibilities:

  • Functional MM-PP Resource responsible for the configuration of MM-PUR including Quotes, Purchase Requisitions (PR’s), Contracts, Purchase Orders (PO’s) and all related master data integration requirements (i.e. Material Master, Vendor Master, Source Lists, etc).
  • Configuration of PP Master Data requirements including Procurement, Scheduling and Net Requirements, Split Valuations and MRP Areas for planning at storage location level.
  • Responsible for interface design for all external Sales Operations Planning (SOP) and monthly Demand Management (MC74), Capacity Planning and Planned Independent requirements data for MRP processing.
  • Responsible for configuration of all MM-IM Good Receipt (GR) / Goods Issue (GI) business processes related to the receipt and issuance of inventory to/from the warehouse. Identify and document custom requirements for unique business processes.
  • Responsible for the development of Blueprint design and all functional documentation as per project requirements.
  • Development of all RICEF objects (Reports, Interfaces, Conversion, Enhancements and Forms) as per project requirements.
  • Investigate and trouble shoot issues with Materials Requirements Planning (MRP) and Master Production Scheduling (MPS) related to Purchasing documents, Reservations, Independent Requirements and Stock Requirements List issues (MD04).
  • Custom requirements in PP module including MRP / MPS runs and specifically related to procurement activities.
  • Development of materials and assist in the rollout of on new business processes.

Confidential

Responsibilities:

  • Responsible for business requirements, blueprint and functional specifications and in the areas of MM/PP for this companies SAP upgrade from 4.7 to ECC 6.0. This effort also included configuration of new Document Types, Plants, Storage locations and all necessary configuration to support acquisition of new business division as part of this SAP upgrade.
  • Extensive design work in the areas of forecasting / data movement between R/3 and APO systems for supply chain planning. Migration of planning activities from MRP into the APO system for greater visibility to planning / forecasting activities.
  • Interface with SD team related to configuration / development of custom SAP Rebate processes, Rebate Credit Notes and extremely high transaction volume (Greater than 1 million sales order lines per month). Extensive work with Pharmaceutical specific custom requirements including: Charge backs, Lowest Contract Price, Wholesale / Retail distribution and Medicaid.
  • Interface with Finance and Product Costing teams to ensure that proper financial reporting for new division was achieved.

Confidential

Responsibilities:

  • Responsible for the Blueprint design and configuration of all SAP MM-PP related activities. This including Purchasing (MM-PUR), Inventory Management (MIGO, GR/GI/Transfer Postings, MIRO, etc). Materials Requirement Planning (MRP) and Master Production Scheduling (MPS), Production Pull List, Run Schedule Headers, Material Master Configuration, etc.
  • Work with Master Data team to ensure that extensive use of consignment inventory was working as per requirements. Setup of Planned Independent Requirements, Capacity Planning and other MRP specific requirements.
  • Development of Blueprint design and all functional documents as per project requirements. Development of Regression testing, Unit Testing and Acceptance procedures for all MM PP activities. Validate system configuration for proper functionality.
  • Configuration / Development of custom SAP MM IM/WM configuration including Material Master per client requirements, configuration of reservations, stock requirements, Procure to Pay business processes and output determination configuration.
  • Development of business requirements for mobile integration strategy. Design included visibility to ERP data on mobile handheld devices including: Inventory of fast moving product, Status of Deliveries, etc.
  • Development of custom ABAP programming to handle custom user exit requirements for material movements.
  • Use of LSMW for the migration of master data objects into the SAP system including various views of material master data including Sales, Purchasing, MRP, Plant, Accounting, etc.

Confidential

Responsibilities:

  • Complete lifecycle development including business blueprints, functional configuration and gap analysis and development for this SAP CRM customer service implementation. This includes high volume depot repair orders (over 1,000 per day), Customer Service Contracts, Time and Material Contracts, and Preventive Maintenance contracts for installed base customers.
  • Complete Campaign, Lead and Opportunity business processes. Including working with business team members to model a CRM solution that matched the to-be business requirements, while keeping manual data entry to a minimum.
  • Complete Warranty process design including: New product warranties, Annual Warranty renewal, I-Base serial number capture, Inbound Warranty, Outbound Warranty, Product Warranty Tables.
  • Customer Interaction (Warranty, Interaction Center, Knowledge Mgmt)
  • Customer Service CRM Configuration for Customer Interaction Center (CIC), interfacing to telephony systems (Aspect) for customer call handling.
  • Worked on implementation of CRM Opportunity Management including business partner setup, Channel versus standard Sales, Quote to Cash, Delivery and Billing,
  • Installed Base (IBase) which included serial number capture & Return Materials Authorization (RMA) checks.
  • CRM Middleware between CRM and SAP R/3 system. This included the following setup: Validation of BDOC’s, Replication and Publications via SMOGIND, setup of CRM connectivity via CRMCONSUM, activation of event control, setup of sites, queue registration, initial R/3 downloads and replication of customizing objects.
  • ABAP development/design including User Exits, Enhancement Workbench, Business Server Pages (for XML data), SICF (URL configuration), CRM BAPI’s, etc.

Confidential

Responsibilities:

  • Project Member for SAP’s ERP system for this company’s implementation. Responsible for the configuration of Work Centers, Routing and BOM’s for this Biotechnology Company. Responsible for migration of all MM-PP master data objects from legacy system into SAP. Extensive master data cleansing, use of various methods for migration of data into the new SAP system including IDOC’s, LSMW and classical conversion programs with Unix Files / Excel data uploads.
  • Development of all Business Blueprint Documents, Functional Specifications, Enhancement Design and all necessary RICEF, objects (Reports, Interfaces, Conversions, Enhancements and Forms).
  • Participate in the design and configuration of Inventory and Warehouse Management business transactions and business processes from Purchasing thru Material Consumption.
  • Development of User Materials as required and conduct user to Super Users for system implementation.

Confidential

Responsibilities:

  • Migration to SAP CRM system for all customer service functions including: Service Contracts, Warranties, Contract Billing, Contract Quotes, Serial Number capture for warranty entitlement.
  • Technical lead for the implementation of SAP manufacturing processes including MRP/MPS, interfacing forecasting data from I2 planning systems into SAP for MRP/MPS processes.
  • ALE/EDI configuration for Sales Orders, Deliveries including the development of custom inbound / outbound processing routines. Custom IDOC / message type development.
  • Workflow configuration, custom development to meet specific workflow business process requirements.
  • Development of custom transactions for back flushing of production orders using 2D and 3D Bar Code Scanning.
  • Technical lead for implementation of a High End warehousing System. Catalyst Warehouse Management System (WMS) was interfaced via XML interfaces between SAP IM/WM and Catalyst System.

SAP Trainer

Confidential

Responsibilities:

  • As an part-time instructor for SAP America taught various classes including ABAP Objects, CRM Sales, CRM Service, Data Dictionary, Dialog Programming and various other classes at SAP offices in Newton Square, Pa, Parsippany NJ, Cleveland OH and various other locations.

Confidential

Responsibilities:

  • Apparel and Footwear (AFS) SAP implementation in MM and SD modules. Worked on development of a web based interface for lookup of available inventory via for AFS specific material master data and associated inventory (Grid Control Materials). Also developed a browser based sales order entry interface for AFS specific materials (T-Shirts, Aprons, etc). Participated in the design of MM and SD function specific to AFS configuration.
  • Implementation of SAP CRM system for field sales organization, configuration of Order to Cash processes within SAP CRM & R/3 systems.

Confidential

Responsibilities:

  • Configuration of ALE/EDI for interfacing of BMW’s North America operations with parent company.
  • Development of custom financial reports for Accounts Payable, Accounts receivable as required.
  • Development of interfaces between SAP and legacy applications as required for support of this companies FI system.
  • Project Member for SAP’s ERP system for this company’s implementation. Responsible for the configuration of Work Centers, Routing and BOM’s for this Biotechnology Company. Participate in the design and configuration of Inventory and Warehouse Management business transactions and business processes from Purchasing thru Material Consumption. This company produces reagents for in vitro diagnostics and was formerly owned by American Standard Companies.

Confidential

Responsibilities:

  • Project Manager in the implementation of SAP’s Fixed Asset Module. This included setup of proper depreciation keys and methods, Fixed Assets Master Data Load and custom ABAP programming for specific depreciation methods required by Unilever Corporation (Parent Company). Participated in this company's upgrade from 3.1I to 4.x. This effort included reconfiguration of a FA module based upon enhanced SAP functionality, migration of data to the new release, user and testing on the 4.x release.

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