SUMMARY

• Over 8+ years of hands - on experience as a SAP Basis/NetWeaver Administrator including Installations, Upgrades, Full Lifecycle implementation, monitoring and troubleshooting with a focus on delivering SAP solutions for business issues. Good experience on different platforms of databases and operating systems.
• Excellent Basis Administration skills on various SAP platforms like ECC 6.0 EHP5&4, ECC 5.0, 4.7 EE, NW 7.0 EHP1&2, 7.3 EHP1&7.4, BW 7.0 EHP1, CRM 5.0/7.0 EHP1, SRM 5.0/7.0 EHP1, SCM 5.0/7.0, EP 7.3/6.0/7.0 EHP1, PI 7.0/7.1 EHP1, CE 7.2 and Solution Manager 4.0/7.0 EHP1&7.1 on AIX 5.3 & 6.1, HP-UX 11iv3, Windows Server 2000/2003/2008 and Solaris 9.0 platforms with Oracle, DB2 and MS-SQL database.
• Hands on experience in System refresh/System copy from production to quality with both ABAP and JAVA stack systems.
• Installed and configured latest versions of SAP new dimension products like ECC 6.0 Ehp5, EP 6.0/7.0 Ehp1, PI 7.0/7.1, BI 7.0 Ehp1, BO XI 3.1, CRM 7.0 Ehp1 and administration of ECC, CRM, SRM, SCM and APO.
• Involved in installation of Solution Manager 4.0/7.0 EHP1, configuring the Satellite systems for different scenarios available in Solution Manager like Service Desk Functionality, Alert Monitoring, Early Watch Alerts (EWA) Reports, Change Request Management (ChaRM) and Maintenance Optimizer (MOPZ) to enable Support pack updating and System Performance monitoring.
• Strong experience in SAP systems Upgrade, Unicode conversion from earlier SAP versions to the latest SAP ECC 6.0 Ehp5, Ehp4 and ECC 5.0 versions and Post upgraded activities.
• Involved in Two Full Lifecycle Implementations and Two Upgrade projects.
• Expert in Transport Management System (TMS) - Complete setup of Change & Transport System (CTS+) using STMS. Created Transports using Workbench Organizer, Customizing Organizer, Transport Organizer, importing TPs through STMS and monitoring TP's, troubleshooting TP import problems.
• Expert in Portal Applications like Visual Administrator, Config Tool, NetWeaver Administration and SLD.
• Experienced in configuration of JCo - RFC (Java Connector) connections between ABAP and JAVA stack systems.
• Expertise in applying Support Pack Stacks, Add-ons to SAP systems using SPAM (ABAP), JSPM (Java), SAINT and also experience in SAP Kernel upgrade, SAP Front End (SAP GUI), & SPAM / SAINT Upgrade.
• Extensive experience on all aspects of SAP Basis administration including Client Copy, Export, Import, System Copy, Refresh, applying OSS Notes, Spool Administration, Background jobs, Workload Analysis, SAP workplace monitoring, using CCMS, Backup / Recovery, System Monitoring / Maintenance and Performance Tuning Analysis.
• Experience in Configuring Single Sign-on (SSO) and mapping the users for all the systems in landscape.
• Expertise in Database Management system (Oracle, DB2 & SQL) - Regular maintenance/troubleshoot activities, Backups/Restoration, Table space administration, managing data dictionary objects, log archiving and checking the log file for trouble shooting.
• Experienced with BR*Tools for managing table spaces, taking Online/Offline backups, and restoring.
• Experience in using Redwood Tool for Job Scheduling.
• Experience with installing and configuring Solution Manager Diagnostics (SMD), Agents, IS Agents & Wily Introscope 8.0.
• Managed Central User Administration (CUA), Profile Maintenance and System Monitoring for various modules. Involved in System Study, Designing the roles, integration testing and post go-live support.
• Extensive experience in creating, maintaining user roles (activity groups) according to requirement and modifying existing roles (single, composite and derived) using PFCG.
• Experience in transporting Single, Composite and derived roles manually and using SCC1 and SE09/SE10 within the transporting landscape and outside the transport landscape.
• Experienced in coordinating and delegating tasks with offshore teams in different time zones.
• Provided 24X7 on-call Support, Monitoring and provided required service.

TECHNICAL SKILLS

ERP Packages: ECC 6.0 Ehp5, Ehp4, SAP R/3 4.6C/4.7 EE, ECC 5.0/6.0, SAP BW 3.5, BI 7.0 Ehp1,BO XI 3.1, EP 6.0/7.0 Ehp1, SAP NW 04/04s, 7.0 Ehp1&2, 7.3 Ehp1 & 7.4, XI 3.0,PI 7.0 Ehp1/7.1, WAS 6.40/7.00, CRM 5.0/7.0 Ehp1, SCM 5.0/7.0, SRM 5.0/7.0, CE 7.2,MDM 7.1, Mobile 7.0, Solution Manager 4.0/7.0 Ehp1 & 7.1.

Operating Systems: Windows Server 2000/2003/2008 , RHEL 4/5, AIX V6 6.1/5L 5.3, Solaris 9.0/10.0,HP-UX 11iv3.

Databases: Oracle 10g/9i/8i, MS-SQL 2008/2005/2000 , DB2 9.1.

Languages: C, C++, SQL.

Tools: BR*Tools, Redwood, Wily Introscope (Wily Monitoring Tool), SSO (Single Sign On) Access Manager, ITCAM, SAP TMS & Revtrac (3rd party tool).

PROFESSIONAL EXPERIENCE

Confidential, Hopewell Junction, NY

Sr. SAP Basis/NW Administrator

Environment: ECC 6.0 Ehp4/Ehp5, BI 7.0 Ehp1, CE 7.1 Ehp1/7.2, CRM 7.0 Ehp1, GRC 5.3, EP 7.0/7.1 Ehp1, EP 7.3, NW 7.3 Ehp1, 7.4, PI 7.0 Ehp1, 7.1, Solution Manager 7.0 Ehp1, 7.1, Upside, StreamServe, DB2 9.1, AIX 6.1, z/OS Linux 2.6

Responsibilities:

• Providing solutions for ongoing support issues.
• Administered and supported the SAP Production, QAS and Development systems in 24x7 DB2 9.1, AIX 6.1 environment.
• Daily administrative tasks include monitoring system logs, work processes, locks and updates.
• Performed System copy/System refresh and Post refresh activities for both ABAP and JAVA stack systems.
• Performed System Transports from DEV to QAS and PRD systems.
• Involved in implementation and Configuration of 3-system Landscape (DEV, QAS, PRD) for ECC 6.0 EHP4, CRM 7.0 Ehp1, PI 7.1, EP 7.3 with DB2 as database on AIX environment.
• Installed SMD agents on all Managed/Satellite systems and deployed IS agents on all managed systems through Agent Administration in Solman RCA Work center.
• CCMS Job Monitoring and Alerts Job Scheduling in JAVA & ABAP.
• Performed multiple Homogeneous System Copies and according to Project requirements.
• Performed System copies from Production to Quality systems.
• Kernel and Support stack update in the entire SAP landscape on dual stack and single stack systems using SPAM and JSPM.
• Worked on CRM 7.0 middleware configuration, monitoring/tuning/optimize qRFC queues
• Worked on ALE and BAPI Interfaces for troubleshooting any issues related to data communication betweenSAP and Legacy system
• J2EE Engine Administration using Config tool and Visual Administrator and Updating JDK Version
• Performed client creation, client copy (Local client copy, Remote client copy), Client export, Client import, Client deletion. Created logical system names and assigned to the respective clients.
• Installed ESS/MSS business packages for Enterprise portal J2EE system
• OLSS maintenance, creating and maintaining OSS users, supplying developer keys to developers, maintaining the system data, applying for SAP licenses and system auditing
• Apply OSS notes using SNOTE, code fixes and resolve end user problems.
• Downloaded the latest kernel stack and updated the Kernel executables in all the sap systems.
• Resolved portal performance issues by taking java thread dumps using JCMON and analyzing the dump files to resolve the performance issues.
• Checking file systems on all application servers and OS levels logs then clean-up the unwanted files.
• Opening and closing service connections to SAP and troubleshooting using log viewer.
• Provide 24/7 on-call support on a rotational basis and as needed.
• Experienced in coordinating and delegating tasks with offshore teams in different time zones.

Confidential, Atlanta, GA

SAP Basis/ NetWeaver Admin

Environment: ECC 6.0 Ehp4, BI 7.0 Ehp1, EP 7.0 Ehp1, Mobile 7.0 Ehp1, PI 7.1 Ehp1, SRM 7.0 Ehp1, CRM 7.0 Ehp1, APO/SCM 5.1, CE 7.2, Solution Manager 7.0 Ehp1, MDM 7.1, DB2 9.1, AIX 5L 5.3.

Responsibilities:

• Administered and supported the SAP Production, QAS and Development systems in 24x7 DB2 9.1, AIX 5L 5.3 environment.
• Performed System copy/System refresh and Post refresh activities for both ABAP and JAVA stack systems.
• Co-ordinate with developers for SPDD and SPAU adjustments.
• Configured the STMS for 3 system landscape.
• Performed System Transports from DEV to QAS and PRD systems.
• Created, Managed and Released Change Requests for transports and Resolved TMS problems.
• Created different projects (Maintenance, Release exception, Double work, GAP) for production support in Solution Manager through SOLAR PROJECT ADMIN.
• Assigned Logical Components to the defined Maintenance project.
• Configured Central SDCCN and Early Watch Alert Reports (EWA) for satellite ABAP & JAVA based software components.
• Configured SCOT for both internal and external emails and faxes in the network.
• Used RSA1 (Administrative Workbench) for administrating data modeling in BI 7.0 system with Info Providers, Info Cubes etc.
• Performed daily monitoring to interfaces (ALE/RFC/EDI) and IDOCS. Troubleshooting any issues related to ALE/RFC/EDI as any IDOCS failure or stucked in port or anything.
• Performed Client Administration activities including Client Creation, Local Client Copy (Within a system), Remote Client Copy (Across systems), Client Export & Import (Across systems) and Client Deletion.
• Performed post-installation activities: Apply License key, Verify Adobe Document Service, LDAP Integration, UME Configuration, Creating JCo RFC destination with backend system, Single Sign On configuration with backend systems through logon tickets.
• Created logon groups and performed load balancing between application servers.
• Worked on Performance issue of SAP systems through JCMON, DPMON.
• Performance tuning and daily health check for Production systems.
• Monitored and changing startup, default and instance profile parameters using RZ10.
• Defining and Maintaining Operation modes, scheduling background jobs.
• Define and maintained the instance definition for OP Modes/Servers, Switching, Scheduling, and Work Process distribution.
• Applied Patches and Plug-ins for all SAP systems up to the required level through SPAM, JSPM and SAINT.
• Various levels of Trouble Shooting and applied the required OSS Notes in CRM, SCM, BI, Portals and ECC Systems through SNOTE.
• Hands on experience with J2EE Admin tools, Visual Admin, Config Tool, NWA, SDM and Deploy Tool (JSPM).
• SMICM/SICF configuration, Troubleshooting J2EE patches related problems, J2EE start/stop problem troubleshooting, J2EE memory management, Troubleshooting SDM problems, J2EE administration using VA and config tool.
• Taking care of communication channels, registering and de-registering queues, any issue coming on the PI 7.0 systems and trouble shooting and performance tuning.
• Checking file systems on all application servers and OS levels logs then clean-up the unwanted files.
• Opening and closing System Connections to SAP login and creating OSS messages and communicating with SAP on various technical and license related issues.
• Setup and Configuration of printers both at OS level and SAP level and troubleshooting the Problems.

Confidential, New York, NY

SAP Basis/Portal Consultant

Environment: ECC 6.0 Ehp 4, NetWeaver 2004s, Solution Manager 7.0 Ehp 1, EP 7.0, PI 7.1, BI 7.0, BO XI 3.1,SRM 7.0, CRM 7.0, SCM 7.0, ORACLE 10g, HP-UX 11i v3.

Responsibilities:

• Involved in the Upgrade of SAP system from source release SAP R/3 4.7 EE to ECC6.0 Ehp 4 on HP-UX 11i V3 with Oracle10g with downtime minimized strategy.
• Applied the Support pack stack and Upgraded SAP Kernel of the existing SAP 4.7 EE environment to make it eligible for upgrade.
• Performed System copies from Development and Production systems.
• Gathered reference notes for Combined Upgrade and Unicode conversion.
• Prepared documentation on Upgrade and Unicode conversion process.
• Performed Post installation activities.
• Monitoring of all SAP systems through SAP NetWeaver Administration (NWA) in Enterprise Portal 7.0.
• Worked on Performance issue of SAP systems through JCMON, DPMON.
• Performed system monitor, alert monitor, workload and buffers.
• Performed database backup scheduling using DB13.
• Performed Database Administration, Table space administration, adding data file, archive log, Checking Oracle trace file, and log files for trouble shooting, Generating Control scripts.
• Involved in setting up Single Sign-on (SSO) through EP for all the systems in landscape (ECC 6.0, PI 7.1, BI 7.0, BO XI 3.1, SRM 7.0, CRM 7.0, SCM 7.0 and Solution Manager 7.0).
• Installation & Configuration of Enterprise Portal 7.0 on a Three System Landscape with HR Business Packages Employee Self Service (ESS) and Manager Self Service (MSS) for reducing the administration tasks of managing large number of employees by managers in our CLIENT plant location.
• Generated the RFC connections and established the trusted/trusting relationships between solution manager and satellite systems.
• Moved Normal Correction & Urgent Correction transports across the SAP landscape using ChaRM.
• Resolving portal performance issues by taking java thread dumps using JCMON and analyzing the dump files to resolve the performance issues
• Applied the Support Packs, Add-ons for all the sap systems up to the required level through SPAM/JSPM.
• Downloaded the latest kernel stack and updated the Kernel executables in all the sap systems.
• Installed the Java system as an add-in to the SAP ECC 6.0 system.
• Configured the RFC destination from J2EE to the ABAP stack for CTS+.
• Configured STMS for the newly installed SAP ECC6.0 Landscape.
• Recreated the source system definition in BI 7.0 after upgrade.
• Established connectivity between BI & ECC systems and checking the connectivity between them.
• Activated the BI Source system on the Solution Manager.
• Registered new technical systems and business systems in SOLMAN SLD.
• Configured Early Watch Alert Reports (EWA) for satellite ABAP & JAVA based software components.
• Configuring Operation Modes, Managing Instance Profile, managing Logon Groups for load balancing.
• Provide 24/7 on-call support on a rotational basis and as needed.

Confidential, Sioux Falls, SD

SAP NetWeaver Administrator

Environment: SAP ECC 6.0, Solution Manager 7.0, PI 7.0, 7.1, BI 7.0, SRM7.0, CRM 7.0, SCM 7.0, EP 7.0, MS-SQL 2005, ITS 6.20, Red Hat Linux (RHEL) 4.0.

Responsibilities:

• Installation of Ehp1 on ECC 6.0 using SAP Enhancement Package Installer (SAP Ehpi) tool.
• Installed the required Support Package Stack as pre-requisite for installing SAP Ehp 1.
• Involved installations of EP 7.0, PI 7.1, SRM, CRM, and SCM on a three System Landscape and carried out Post Installation activities.
• Performed Setup connection to backend systems via creating source systems in BI 7.0.
• Handful Experience on working with Config tool and Visual Administrator tool, SDM and JSPM.
• Performed Homogeneous system copy from Production to QAS system.
• Upgraded SOLMAN 7.0 from SPS14 to SOLMAN 7.0 EHP1 & Performed basic configuration.
• Defined and connected satellite systems - (ECC, BI, PI and EP) to the SOLMAN.
• Setup Solution Manager Diagnostics SMD in Solution Manager 7.0 EHP1 as Managing system for all satellite systems as Managed Systems.
• Installed the SMD Agent on the Managed systems (ECC, BI, PI, and EP).
• Defining landscape and setup RFC destinations in Managed systems.
• Configured System Monitoring / Administration and Service Level Reporting.
• Registered new technical systems and business systems in SLD.
• Setup CHARM, Issue Management for the entire landscape in solution manager 7.0.
• Created MAINTENANCE PROJECT for production support in SOLAR PROJECT ADMIN.
• Assigned Logical Components to the defined Maintenance project.
• Configured Central SDCCN and Early Watch Alert Reports (EWA) for satellite ABAP & JAVA based software components.
• Installed Wily Introscope Enterprise manager on Production SOLMAN with management modules.
• Updated SPAM level to 22, to apply support package 12 to BI 7.0 System.
• System monitoring of the SCM landscape including Live Cache monitoring, live Cache Management and updates of SCM Support Packages and Kernel upgrades.
• CCMS Configuration for Central Alert management. Alerts throwing using E-mails.
• Performed security administration in SAP ECC 6.0, EP 7.0 such as creating (Base, Derived, Composite) profiles and roles, mass user maintenance using transactions SU10 and PFCG.
• Created User Groups for project team members (SUGR).
• Performed troubleshooting for missing Authorization Objects and Authorization Field values using SU53 and ST01.
• Worked on Redwood Tool for background Job Scheduling.
• Applied the Support Packs, Add-ons for all the sap systems up to the required level through SPAM/JSPM.
• Configuring Operation Modes, Managing Instance Profile, managing Logon Groups for load balancing.
• Configured SSO from Portal system to backend systems (ECC 6.0, BI, SOLMAN, CRM, SCM) through logon tickets.
• Performed database backup scheduling using DB13.
• Provide 24/7 on-call support on a rotational basis and as needed.

Confidential

SAP Basis Administrator

Environment: SAP R3 4.6C/4.7 EE, ECC5.0, WAS 6.20/6.40, Solution Manager 4.0, XI3.0, BW 3.5, SRM 4.0, CRM 4.0, EP 6.0, NetWeaver 04/04s, Oracle 8i, 9i, Solaris 9.0, Windows Server 2003.

Responsibilities:

• Underwent a detailed, structured training program in SAP R/3 4.7EE.
• Administered and supported the SAP Production, QAS and Development systems in 24x7 Oracle, Windows 2003 environment with R/3 4.7EE, BW 3.5, CRM 4.0, SRM 4.0 and WAS 6.20.
• Daily administrative tasks include monitoring system logs, Work processes, locks and updates (SM12, SM13, and SM21).
• Applied support packages and notes using SPAM and Note Assistance SNOTE.
• Upgraded the Kernel from and also upgraded Plug-ins for better system performance.
• Analyzed the short dumps for BW, R3 related to performance issues and fixed.
• Worked with different teams in fixing the daily system problems, Emergency production maintenance and regular maintenance.
• Maintained Transport Management System (STMS) and moving transport requests on weekends and after business hours.
• Generated the RFC connections and established the trusted/trusting relationships between solution manager and satellite systems.
• Maintained RFC destinations using the transaction SM59 in order to integrate between SAP BW 3.0 and R/3 system.
• Configured RFC Authorization between Satellite and Solution Manager System.
• Performed Spool Administration. Configured third party output management system.
• Applied extensive OSS Notes to the systems downloading it from OSS as per instruction from SAP.
• Configuring Operation Modes, Managing Instance Profile, managing Logon Groups for load balancing.
• Performed client copies between clients on the same system local client copy, remote client copy and client transport between different R/3 Systems.
• Did the performance tuning and daily health check by adjusting by various profile parameters, and buffers sizes for Production systems.
• Used R/3 Profile Generator (PFCG) to create, generate & assign authorization profiles to users.
• Monitored and changing startup, default and instance profile parameters using RZ10.
• Defining and Maintaining Operation modes, background jobs using RZ04, SM36 and SM37.
• Configuration of initsid.sap for backup, DB Calendar and related procedures using DB13.
• Monitoring database and increasing the table space using BR* Tools.
• Attended daily, weekly & monthly meeting with client to discuss current issues, concerns and challenges.
• Handled production support and on 24x7 call support, trouble shooting and other Basis technical tasks related to routine maintenance.