SUMMARY

• Over 10 years of experience in SAP Basis / Solution Manager experience which includes planning, implementation, installation, upgrade and administration of SAP NW7.3, NW2004/NW2004s, SAP NW7.1,7.3 with clear understanding of EP7.0,PI 7.1, 7.3, Web As, SRM 7.0, Integrated ITS, CRM 7.0 (EHP2), SRM and Solution Manager 7.1(SP07) on platforms like Windows (2000/2003/2008 ) and Unix (AIX, Linux) with databases (MS SQL Server 2008, Oracle, DB2 UDB)
• Strong knowledge of Software Development Life Cycle (SDLC) methodologies like Agile, Waterfall and Rational Unified Process (RUP).
• Played multi role in most the projects as Project Lead/Team Lead and Business Analyst including work prioritization, task tracking, delegation, reviewing other’s work like Functional Specifications, Technical Specification, Code review, Test case review, Deployment strategy review, Knowledge sharing activities and .
• Successfully completed 5 full life cycle implementations including blue print phases, realization, go - live and post-implementation support in SAP R/3versions: 4.7, ECC 5.0 & ECC 6.0, NW 7.3. with 6 upgrade projects from SAP R/3 versions 4.6C to ECC5.0, 4.7 to ECC6.0, ECC 7.0, PI 7.0 to 7.3 / BI 7.0 to 7.3 / CRM 6.0 to 7.0 / SRM 3.0 to 7.0 solution manager 7.0 - 7.1 (SP07) & OS DB migration projects.
• Experience in large system copies for complex environments using SAP ABAP/dual stack (ABAP+Java) and Oracle RAC environments
• Extensive experience on all aspects ofSAP Basisadministration including client copy, system copy, system refresh, applying OSS Notes, Spool Administration, background jobs, Client Export/Import, Workload Analysis, SAP workplace monitoring, using CCMS, Backup / Recovery, System Monitoring / Maintenance and Performance Tuning Analysis.
• Solution Manager - Installation of Solution Manager, Defined and Configured Satellite systems, Downloaded Support Packages using Maintenance Optimizer, Generated Early Watch Report for Production systems, Monitored Alerts using Solution Manager Service Desk. System availability checks and checking agents using RZ20. Have configured Change request management (CHARM), and Solution manager diagnostics (SMD).
• Database administration - Activities performed include backup scheduling, Restore, Reorganization, Consistency check, increasing DB data files and Log files. Have designed a backup strategy for backup onto Tapes for long term storage using Tivoli storage manager. Familiar with SAPDBA and BR*TOOLS. Familiar with Disaster recovery strategy - Log shipping from PRD system to DR system.
• Competent problem-solver with exceptional commitment to quality, and communication, negotiation, and persuasion skills.
• Experience performing Gap Analysis to identify the deficiencies of the current system and to identify the requirements for the change in the proposed system.
• Experience in solving complex problems, team coordination and motivation skills as well as the ability to communicate successfully across cultural barriers.
• Adept in analyzing information system needs, evaluating project requirements and custom designing solutions and troubleshooting any kind of problems in the process.
• Planning, install and implementing SM, CMS for Java, TMS for ABAP, CUA 6.40, SLD on a dev and prod. Server to access all systems in different landscapes for Security, Transporting changes, monitoring systems etc.
• Experience in developing project plans, identifying documents, and validating requirements and reengineering process.
• Skilled communicator with exceptional analytical, leadership, team management skills, and organizational abilities.
• Capacity to meet tight deadlines, set benchmarks and work with steering committees for successful completion and delivery of projects Skills to study existing business process and propose improved method.

TECHNICAL SKILLS

SAP: SAP/R3 systems (4.5B, 4.6B, 4.6C, 4.7, ECC 5.0 and ECC 6.0), CRM 7.0, BI 7.0, EP 7.0, SCM 7.0 (Live Cache & Optimizer), MDM 7.0,XI 3.0/PI 7.1, EP 7.0 and Solution Manager 7.0)

SAP Solution Manager: Implementation, Support Activities and Troubleshooting

SAP GRC: SAP BO GRC 5.3 and 10.0 AC Implementation, Troubleshooting and Support

SAP Security: Implementation, Support Activities and Troubleshooting

Office Tools: MS Office, MS Project

OS: Windows XP, Vista, UNIX

PROFESSIONAL EXPERIENCE

Confidential, Minneapolis, MN

Sr. SAP Basis Consultant / Team Lead

Responsibilities:

• Gathering business requirements and working out new possibilities to work with the SAP SolMan to reduce effort and work efficiently by prioritizing work.
• Analyzed existing data from multiple sources and designed conversion strategies to get them all into a common SAP format.
• Designed and documented multiple enhancements and customizations in the standard SAP system like pricing agreements to satisfy the client’s specific requirements.
• Designing the SAP Solution Manager System 7.1 Landscape
• Performing SAP Solution Manager Sizing, Installation and Upgrade
• Maintaining SLD and LMDB as Data Sources for SAP Solution Manager
• Performed the System Preparation, Basic Configuration, Managed Systems Setup, IT Service Management and BPMon Configuration using Solman Setup
• Troubleshooted ChaRm Issues in SOLMAN 7.0 and implementation for ChaRm in SolMan 7.1
• Executed SAP upgrade scripts. Installed and Updated the Database Admin Tools.
• Responsible for all basis activities related to client copy, system copy, system refresh, Client Export/Import, Spool Administration, Transport Management, Batch Job Management, Workload Analysis, SAP workplace monitoring, using CCMS, Backup / Recovery, System Monitoring / Maintenance performance Tuning Analysis and capacity planning.
• Implemented ALM (Application Lifecycle Management) and Run SAP Standards in SAP Solution Manager specifically facilitating and advising on strategic usage of Solution Manager as well as diving into operational details.
• Implemented SAP Standards and Best Practices to help customers set up and run application management processes for their SAP software - centric solutions and leveraging SAP Solution manager functionalities
• Configuration of Managed System Configuration.
• Wily Upgrade and Management.
• Involved in Business Process and Solution Management.
• POC for Integration with ARIS and HP ALM.
• Coordinated User acceptance testing and facilitated any required.
• Performed DVM and TAO Configurations.
• Support Activities.
• Installed multiple systems like (Dual stack and single stack, even for HA Systems).
• Upgraded MII systems from MII12.2 to 14.0.
• Day to Day troubleshooting of System.
• Client Copy and providing license and developer keys depending on requirement.
• Managing Background Jobs in system.
• OSS Navigation.
• Printer Configuration, Printer Troubleshooting.

Environment: Unix, Windows, SAP SolMan, BMC Remedy, Microsoft Access, Business Analysis, Use Case, UML, MS Project, MS Office Suite, Windows 2000 Server, Microsoft Script Editor, Microsoft SQL Server 2000, Oracle 8i, MS Excel

Confidential, Wilmington, DE

Sr. SAP Basis Consultant

Responsibilities:

• Responsible for all basis activities related to client copy, system copy, system refresh, Client Export/Import, Spool Administration, Transport Management, Batch Job Management, Workload Analysis, SAP workplace monitoring, using CCMS, Backup / Recovery, System Monitoring / Maintenance performance Tuning Analysis and capacity planning.
• Provide ongoing administration and support for SAP systems including SAP Patches, Enhancement Packs and OSS notes, performance monitoring and tuning.
• Worked with the business users to define business requirements and analyze the possible technical solutions.
• Co-authored business requirements document, functional requirement document with project teams.
• Developed and implemented processes and tools for requirements gathering, analyzing, planning, tracking and delivery.
• Maintenance Optimizer to handle regular system upgrades, maintenance, Root Cause Analysis for diagnostic of complicated cross-systems issues, Service Level Reporting for executive reporting on health and availabilityof the system landscape, EWA for weekly system health proactive monitoring, Business Process and Interface Monitoring, SAP Engagement for tracking SAP delivered services.
• NW Version Upgrade for both ABAP and Java stack including portal systems.
• Handled cutover successfully and was involved in planning of cutover.
• Upgraded SAP Solution Manager systems (stage system and production system) from version 7.01 to 7.1, including the most recent support package (SP07)
• Install SAP enhancement packages combined with Support Pack Stack as a maintenance activity with only minor additional effort (ABAP)
• SP Patching on both ABAP and Java stack.
• User administration.
• System Monitoring.
• Transport activities including CTS+.
• Basis Monitoring and Troubleshooting.
• CUA Administration.
• RSEC Note application, RTCC Tools.
• POC for GRC signoffs for upgrade of GRC from 5.3 to GRC 10.0.
• POC for client shadowing for the Portal Administration team.
• Analyzed existing data from multiple sources and designed conversion strategies to get them all into a common SAP format.
• Designed and documented multiple enhancements and customizations in the standard SAP system like pricing agreements to satisfy the client’s specific requirements.
• Support of SAP ABAP environment for the module SD providing technical solutions and problem solving and preparation of functional specifications for ABAP programmers.
• Data planning for data conversion and data migration using LSMW tools (BAPI and Direct Input method) for Master Data (Customer Master) and transaction data (Sales Order and purchase orders).
• Used EDI/ALE IDOC in purchase order definition, purchase order acknowledgement definition, shipping notice and invoice definition.
• Coordinated for User acceptance testing and facilitated any required.

Environment: UNIX, SQL Server, SAP ECC, IBM ClearQuest, IBM Mainframe DB2, UML, MS Visio, Java, Load Runner, Business objects, Windows Server.

Confidential, Midland, MI

SAP Security Consultant

Responsibilities:

• Provided assistance to the team with the combination of Technical hands on work and leadership work.
• Provided Client with SAP Application Management Service(AMS) that includes the following elements based on the Information Technology Infrastructure Library (ITIL), framework for the SAP Cross Application/Technical:
• SAP PI/P2P/O2C/BI Incident Management, Problem Management, Change Management, Release Management Services and Process Improvement Recommendations & Services.
• Compliance to Service Level Agreement (SLA) Standards
• Provided reporting of SAP PI/P2P/O2C /BI Key Performance Indicators (KPIs) in terms of SLA compliance & overall system availability.
• Provided Process Improvement Recommendations for PI, CRM and ECC, BI and SRM.
• Coordinated, and assisted Production support team on planning to transit Hana application, from Project stream Basis.
• Reviewed and integrated all application requirements, including functional, security, integration, performance, quality and operations requirements.
• As a SAP BASIS Subject Matter Expert (SME) worked closely with project managers, business users, and technical team members to provide technical guidance and support for projects and initiatives ranging in size from minor enhancements to major multi-year initiatives.
• Served as a knowledge resource for SAP ECC 6.0, BW/BI 7.0, PI 7.1, EP 7.0, SRM 7.0,7.02, SRM-MDM 7.0, CRM 4.0 capabilities and best practices.
• Coordinated, and got the knowledge transfer from Project stream Basis team to Production support stream Basis team.
• Provided technical guidance and coordinated Basis work to Offshore Basis team in Mexico.
• Provided a lead architecture role to support 2011 and 2012 projects while maintaining reliability and performance.
• Troubleshooted and supported complex issues.

Environment: AIX 6.1, Windows 2003, Windows 2008, Oracle 10,11g, SAP R/3 ECC 6.0, Sol Man 7.0 (Netweaver 7), BI 7.0,Hana, EP 7.0, NWDI, CRM 4.0, SRM 7.0,7.02, SRM - MDM 7.0, PI 7.1 (Netweaver 7) Dual stock systems JAVA + ABAP, Solution Manager 7, VERITAS Cluster (Symantec).

Confidential, Chicago

SAP Senior Security/Basis Consultant

Responsibilities:

• Worked with business requirements, provided technical expertise, and produced system specifications for enhancements & changes in the application.
• Translated the business requirements to system requirements. Traced the high-level business and user requirements to functional requirements and low level Use Cases.
• Elicited requirements and performed the requirement analysis to deliver requirements that are clear, complete, comprehensive, actionable, measurable, traceable, feasible, unambiguous, and testable and ensure that they comply with the corporate standards.
• GRC 5.3 Implementation with requirement gathering.
• Configuration and Testing for GRC 5.3.
• User administration (User creation, role assignment, Mass user creation, user id changes, password reset, user lock/unlock).
• Role maintenance.
• Table browser, User information System.
• Fixing authorization errors in SAP R/3.
• Executing enhancements and change requests.
• Audit Reports.
• Web Dynpro Security.
• Involved in BI/BO Security, Portal Security.

Environment: SAP ECC, BI, PI, Portal, Microsoft Office Suite, IBM Clear quest, Windows server, BMC remedy, Requirements Analysis, UML, Use Case Analysis, MS Visio, Rational Rose, Requisite pro

Confidential

SAP Basis/Security Consultant

Responsibilities:

• Worked with the business users to define business requirements and analyze the possible technical solutions.
• Co-authored business requirements document, functional requirement document with project teams.
• Developed and implemented processes and tools for requirements gathering, analyzing, planning, tracking and delivery.
• NW Version Upgrade for both ABAP and Java stack including portal systems.
• Handled cutover successfully and was involved in planning of cutover.
• SP Patching on both ABAP and Java stack.
• User administration.
• System Monitoring.
• Transport activities including CTS+.
• Basis Monitoring and Troubleshooting.
• CUA Administration.
• RSEC Note application, RTCC Tools.
• POC for GRC signoffs for upgrade of GRC from 5.3 to GRC 10.0.
• POC for client shadowing for the Portal Administration team.
• OSS connection & Access Key.
• Switching ON/OFF of maintenance Mode in HP OVO.
• Portal Transports with CTS+.
• SP Patching with JSPM and SDM.
• Portal and ABAP Role Mapping.
• Permission assignment to Portal Content.
• Troubleshooting for Portal Issues. Worked on BI, MDM, and SRM Portals.
• FPN Support.
• SSO Configuration.

Environment: SAP Suite, Microsoft Office Suite, HP ALM, Citrix, UNIX, CUA Systems, Informatica, BMC Remedy.

Confidential

SAP Security/Basis Consultant and Business Analyst

Responsibilities:

• SAP Role and Profile Design, Administration and Maintenance. SAP Virsa- Firefighter ID Controller, SPM
• Role build and maintenance
• Requirement Analysis from functional team for Role Build and restriction.
• Org level role maintenance and restrictions.
• Investigation of authorizations issue for end users.
• Role clean-up activities and best practice implementation.
• Risk assessment and analysis for role build and change.
• Authorization Object maintenance for T-codes.
• Custom T-code maintenance.
• Organization field and value analysis.
• Audit & review for Fire-fighter (SPM) account and usages in Production environment
• Review of privileged access and risk through RAR & CC
• Review of incompatible activities and SOD assigned to Users
• Review of user access privileges. (Review for appropriateness of access assigned to users)
• Review change management and transport across landscape
• Working exposure on GRC (Virsa) component: CUP, RAR & SPM
• Other Activities/ Monthly activities:
• Portal Role & Group maintenance
• Change and transport through SolMan (ChaRm)
• Special account lockout - unlock activities Using SU10
• Mass User creations/role updating using SU10 and EWZ5

Environment: SAP Suite, GRC Suite, SQL, MS Project, MS office suite, MS Visio, MS PowerPoint, Oracle.