SUMMARY:

• Senior SAP Basis/Security Administratorwith 4 years of experience in Planning, Implementations and maintenance of SAP ECC 6.0, NetWeaver 2004s(7.0)/2004, BI 7.0/BW 3.5, PI 7.1/7.0, Portal 7.0/6.0 and Solution Manager 7.0 right from design phase to Go Live and support phase (ABAP and JAVA stacks).
• Extensive experience in Configuration and maintenance of applications like ESS/MSS 6.03, WFM 3.1, Adobe Document Services, BI-Java, Solution Manager Diagnostics, GRC 5.3, PI Design and config objects, BI Web reporting, IDM 7.1 etc
• Proficiency in performing system refreshes including backup and restore and client copies as per the business requirements and to keep the systems synchronized.
• Expertise in Unix/Windows Administration including Sizing, File systems management, backup and recovery and process management.
• Extensive experience in Troubleshooting and Performance monitoring of SAP systems using ST02,ST04,DB02,SM21,SM12,RZ10,SM50,SM51,SM66,ST03,ST06 and OS06.
• Extensive experience in implementing and maintaining Solution Manager scenarios like Diagnostics, Early Watch Alert, E-Learning, Change request management (CHARM), Issue Management, Service Desk, Roadmaps and Project Administration.
• Indepth understanding of ABAP and JAVA programming languages and development strategies.
• Configuration and administration of Workflow including the RFCs, Workflow jobs and users and Workflow tasks.
• Expertise in Installation, Configuration and maintenance of Enterprise Portal 7.0 including UME, Performance monitoring and parameter settings using Configtool and Visual Administrator and updatingthe patches using JSPM and SDM.
• Expertise in configuration of Transport Management System (STMS) and maintaining the transports throughout the SAP Landscape.
• Extensive experience in Support Package, applying ABAP and JAVA patches, OSS notes, Kernel upgrades, installation of Plug-ins and Add-ons toupdate the SAP systems.
• Expertise in Change Management including Change and Transport management and Software maintenance to keep the SAP systems synchronized.
• Experience in user administration, RFC management, Change request management, memory management, spool administration.
• Extensive experience in Administration of Jobs (Creating, Scheduling and monitoring Batch/Background jobs using transactions SM35, SM36 and SM37).
• Experience in Documentation of all training materials, policies and procedures for the Technical team.
• Dedicated team player with excellent communication and written skills. Innovative with proven ability to identify, analyze, and solve problems.

Technical Skills:

SAP Products:SAP ECC 6.0, R/3 4.7, CRM 5.0, Solution Manager 7.0/3.2.
SAP Netweaver 04/04s: WAS 6.40/7.00, EP 7.0/6.0, BI 7.0/BW 3.5, PI 7.1, KW 6.0.
Databases: Oracle 10g/9i , SQL Server 2005
Operating Systems: Windows 2000/XP/2003, VMware, UNIX (HP-UX, Solaris, AIX, LINUX).

PROFESSIONAL EXPERIENCE :

Client: Confidential November 2009 - Present
Role: Senior Specialist SAP Basis Administrator

Responsibilities:

• Working on Design, Build, Test, Go-Live and support of HCM, FI, Ecommerce and AFS including ECC 6.0 (EHP3), BI 7.0, Workforce management (WFM) 3.1, Solution Manager 7.0, PI 7.1 and Enterprise Portal 7.0 on a Windows 2003 server and SQL Server 2005 database.
• Configuration, performance tuning and maintenance of applications like WFM 3.1, GRC 5.3, ESS/MSS 6.03, IDM 7.1, Ecommerce and Adobe Document services as per the requirement from Business and functional teams.
• Performed system refreshes and client copies for ECC and Portal systems to keep the systems synchronized and updated.
• Support pack upgrade of Enterprise Portal and ECC systems including Kernel upgrade.
• Installed and configured GRC 5.3 across the landscape including the ECC backend components and Portal GRC patches.
• Applied the latest patches for the ECC, BI and PI (ABAP) systems using SAINT and SPAM and Portal and PI(Java) using SDM and JSPM including the GRC patches.
• Worked with SAP for GO-Live system checks, SAP recommendations and tuning of the system for optimum performance.
• Configured and maintained the Transport Management system (STMS) for both ABAP and Java (CTS+) and performed transports on a daily Basis for the development and functional teams.
• Configured and supported BI-Java in coordination with Bi and development teams.
• Configured and maintained Single Sign On (SSO) throughout the landscape including SPNEGO for Network Single sign on and single sign on between SAP systems.
• Maintained and performed the PI transports for Design and Config objects including the changes in the Integration Builder in coordination with the development teams.
• Performed tuning of the Enterprise Portal landscape including the JVM parameters using Configtool and Visual Administrator.
• System Monitoring and performance tuning of the ECC, BI, Solution manager and PI systems using transaction codes ST02, ST04, DM21, SM66, ST03N, ST06N, OS07, OS06, SM50, RZ10, RZ04, SM12 AND SM13.
• Daily Basis Activities including Client Administration, Background Jobs Administration, RFCs, Logon groups, users and Authorizations, OSS notes and OSS connections.
• Performed Client copies as per the requirement from the Business side.
• Documentation of Basis Activities and system changes on a regular basis for the team and future implementations.

Environment: ECC 6.0 (EHP3), Enterprise Portal 7.0, BI 7.0, Solution manager 7.0, PI 7.1, GRC 5.3, XSS/ESS/MSS 6.03, WFM 3.1, Windows Server 2003, SQL Server 2005

Client: Confidential, Naperville, Illinois August 2009 – September 2009
Role : SAP Basis Consultant
Responsibilities:

• Performance tuning and maintenance of R/3 4.7 Enterprise, Solution Manager, EP 6.0 and BW 3.5 systems.
• Performing the transports for the SAP production Landscape and synchronizing the new landscape with the current landscape on daily basis.
• Performing Production support for the R/3, BI and EP systems.
• Worked in coordination with the Unix ad Database teams for the maintenance outages.
• Applying ABAP and JAVA patches to keep the SAP systems updated.

Environment: SAP R/3 4.7 Enterprise Extension set 1.10, BW 3.5, Oracle 9.2, Solaris 5.10, Linux, Solution manager 4.0/7.0, EP 6.0, Netweaver 2004.

Client: Confidential, Franklin Lakes, New Jersey June 2009 – July 2009
Role : SAP Basis/BMC Technical Consultant

Responsibilities:

• Planned and performed the implementation of BMC Performance Manager for SAP 2.7 Agent less/Agent based solutions for the monitoring and management of the current SAP Infrastructure.
• Performed the Requirement and Gap Analysis to bridge the gap between the current SAP Landscape and the requirements (hardware and software) and changes needed for the BMC implementation (Provided the detailed document for the same).
• Created the Solution Design document for the client team providing the details of the implementation including the SAP and BMC Best Practices, Monitoring and Management strategies, BMC/SAP Landscape design and the estimated deadlines for milestones in the Project plan.
• Planned and implemented BMC Portal Database, Portal Application server and Web Server on Solaris zones.
• Installed and configured BMC Performance Manager for SAP 2.7, BMC Performance Manager for Oracle Database 2.7, BMC Performance Manager for Unix 2.6 and BMC Performance Manager for Virtual servers 2.7 (VMware/Zones) for monitoring of the SAP applications, the Oracle databases and the Virtual Solaris servers (zones).
• Installed Remote Service Monitors (RSM) including 3 cluster RSMs and 2 dedicated RSMs for the SAP Landscape.
• Installed and configured the SAP Java Connectors on the RSM boxes for enabling the Data collection from the SAP systems.
• Performed the monitoring of SAP systems and collected crucial metrics and reports for SAP system performance using BMC Performance Manager.\\
• Performed integration of BMC Performance Manager with SAP Solution Manager using SNMP traps.
• Configured Alarms, Warnings and Thresholds for SAP parameters in coordination with the internal SAP Basis team.
• Configured notifications and email alerts from BMC Performance Manager.
• Conducted Knowledge transfer sessions for the internal Basis/Monitoring Team for the implementation and maintenance of BMC Performance Manager for SAP Solution..
• Provided knowledge on features and planning of other BMC modules like BMC Event Manager, CMDB and Remedy Helpdesk for SAP.

Environment: SAP ECC 6.0, BI 7.0, PI 7.0, Oracle 10g, Solaris 5.10, CRM 2007, Solution manager 7.0, EP 7.0, Netweaver 2004s

Client: Confidential, Naperville, Illinois May 2009 – June 2009
Role : SAP Basis/Netweaver Administrator

Responsibilities:

• Planned and performed the migration of R/3 4.7 Enterprise from Solaris 5.9 V440 to Solaris 5.10 T5240 on Oracle 9.2 database (Homogeneous migration).
• Migrated the application servers of R/3 from Solaris to Linux platform (Heterogeneous migration).
• Installed the Oracle client software on the Linux servers for Installation of Application servers.
• Worked with the UNIX team to setup the new servers on Solaris and Linux platforms including file systems, JDK software, sizing and backups.
• Performed the export/import of the R/3 database from source system (old server) to the target system (new server), configured and tuned the parameters and changed the SID of the R/3 system to bring the Central and database instance up and running.
• Adjusted and tested the RFC configurations, operation modes, client settings, standard jobs and verified the system in coordination with the development and functional teams.
• Configured and tuned the java parameters including configtool and Visual admin in according to the new server and SID to bring up the JAVA engine of the dual stack.
• Applied latest patches of SAPINST for the installation of Dialog instances on Linux servers.
• Installed and Configured the Dialog instances on Linux and tuned it with the Central and Database instance on Solaris.
• Maintained the profiles on Central and Dialog instances.
• Conducted Knowledge transfer sessions for the Basis team for the heterogeneous and homogeneous migration phases and documented the entire technical procedure.

Environment: SAP R/3 4.7 Enterprise Extension set 1.10, BW 3.5, Oracle 9.2, Solaris 5.10, Linux, Solution manager 4.0, EP 6.0, Netweaver 2004.

Client: Confidential, LosAngeles, CA April 2008 – Jan 2009 
Role : SAP Basis Administrator/ Solution Manager Consultant

Responsibilities:

• Installation, Configuration and maintenance of Solution Manager 4.0 (Diagnostics, Early Watch Alert, CHARM, Alert Monitoring, Issue Management, Roadmaps, E-Learning, Business Blueprint, Project Administration).
• Installation of Enterprise Portal 7.0 Dev, QA and Prod (Netweaver 2004s) and Configured it with the BI environment to implement BI JAVA.
• Involved in Oracle Database Administration, Performance tuning and Backup and Recovery procedures.
• Configured and maintained Information Broadcasting for the BI systems including Installation of precalculation server for the developers.
• Deployed and maintained SCA files and patches for AS JAVA (Portal) using JSPM and SDM.
• Managing memory parameters for performance tuning of Portal using Visual Administrator and Config tool.
• Configured and maintained Transport Management System (TMS) including troubleshooting of erroneous transports.
• Application ofABAP, Kernel and JAVA patches for ECC and BI systems and implementing advanced corrections in coordination with development team.
• Configuring the portal and troubleshooting JAVA issues for the Portal (EP 7.0).
• Configured UME and maintained users and authorizations on the Portal.
• Security Administration using Authorization objects, roles and profiles and developing Emergency roles in coordination with the Audit and Quality assurance teams.
• Performance tuning, monitoring and Workload Analysis of the SAP systems using ST02,ST04,DB02,DB13,SM12,RZ10,RZ04,SM50,SM66,SM51,ST22,ST03,ST06 and OS06 and also checking OS level for free system space and core dumps.
• Worked on Setting Memory Management Parameters (RZ10) within the instance profile to tune for better performance.
• Installed and Configured of End-to-End Root Cause Analysis in Solution Manager.
• Installed and maintained SAP GUI for the users in coordination with the helpdesk.
• Worked in co ordination with the OS team to setup and configure the new servers for upcoming implementation projects.
• Installation and Configuration of Knowledge Warehouse 6.0.
• Performed Database Administration, Backup and tuning using BRTOOLS.
• Upgrading Support pack level of the ECC, BI and the Portal systems to the latest level.
• Performed Kernel upgrade of ECC, BI and Solution Manager systems.
• Administration of Batch/Background jobs ( SM35, SM36 and SM37).
• Configured and maintained Change Management (CHARM) and Service Desk in Solution Manager.
• Worked on User master maintenance and User creation/deletion/lockdown/activation.
• Worked on Profile generator and Authorization traces.
• Worked on Planning and execution of system copies.
• Worked on Documentation of all training materials, policies and procedures.
• Importing of support packages and plug-ins through SPAM/SAINT, resolving errors, checking all log files, using OSS notes and downloading required Patches for resolving problems as well as to keep system updated with the all latest releases.

Environment: SAP ECC 6.0, BI 7.0, Oracle 10g, Solaris 5.10, Solution manager 7.0, EP 7.0, Netweaver 2004s.

Client: Confidential. Jan 2005 – Jun 2006
Role: Junior SAP Basis Administrator

Responsibilities:

• Involved in Installation, Configuration and maintenance of ECC 5.0, Solution Manager 4.0 and BI 7.0.
• Installation, Configuration and maintenance of Enterprise Portal 6.0.
• Installed Oracle Database software and Client softwares on Unix servers for SAP applications.
• Configured Transport Management system and maintained the transports between the SAP systems including the tp tool and erroneous transports.
• Performance tuning and troubleshooting Portal issues using Visual Administrator and Config tool.
• Deployed and maintained SCA files and patches for AS JAVA using JSPM and SDM.
• Involved in Installation, Configuration and maintenance of XI 3.0.
• Configured the Email Alert notifications using transaction SCOT.
• Performed Spool management, kernel upgrade, applying support packs and add-ons.
• Configuration and maintenance of SLD for Portal and XI systems.
• Configured profile Generator (PFCG) and assigned user authorizations, roles and profiles to user ids, setup security for the developers according to Business requirements
• Installation and Configuration of End-to-End Root Cause Analysis in Solution Manager 4.0.
• Scheduled background jobs (SM37), spool cleanup, dumps and batch input sessions
• Extracted performance report of all the SAP systems on regular basis.
• Analyze system performance and adjust various tuning parameters for optimum utilization including application server load balancing and operation modes.
• Configured and maintained Service Desk and CHARM.
• Applied ABAP (SPAM), Kernel and JAVA patches (JSPM and SDM) for ECC6.0 and BI systems.
• Performed daily administrative tasks such as Alert Monitoring, Scheduling periodic jobs, Background Processing, Buffer Monitoring, Database Monitoring, Short Dumps and System logs.
• Application of Hot Packs, Legal Change Packs, advanced corrections in coordination with development and functional teams.
• Worked on Documentation of all training materials, policies and procedures including Security and 24/7 support.
• Imported daily and weekly transports from DEV to QA and PRD.
• Maintained Roles (PFCG), Client administration.
• Performing daily system log checks (SM21).
• Created and maintained logon groups (SMLG).
• Performed daily administrative tasks such as Alert Monitoring, Scheduling periodic jobs, Background Processing, Buffer Monitoring, Database Monitoring, Short Dumps and System logs.
• Performed system refresh from Production system to QAS system.
• Spool configuration, trouble shooting and reorganization of Temse.

Environment: SAP ECC 6.0, BI 7.0, Netweaver 2004s, Solution Manager 4.0, XI 3.0, EP 6.0, Oracle 9i, Linux.

TRAINING:
Confidential (Jan 2005 to March 2005):

• Extensive Training and Hands On experience for SAP Basis Administration including Installations, Configurations and Performance tuning of the SAP systems.

RELEVANT COURSES:
Advanced computer networks, Wireless communications, Broadband networks, Operating  systems, Solaris Zones/Windows VMware, Database Administration, Unix Administration, Digital signals processing, Network Administration (LAN, SAN, TCP/IP),  Application protocols like FTP, SMTP, DNS, Network management and Security and Cisco  Routers.

EDUCATION:

• Masters in Telecommunications and Networking, Confidential University
• BE (Electronics Engineering), Confidential University