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Freelance Writer, Copy Editor, And Print And Website Designer Resume

Perry, MI

SUMMARY:

  • Creative, developmental, and technical writing; editing; proofreading
  • Internal and external print and electronic communications
  • Graphic design for print and online publications
  • Project management, budgeting, time management
  • Analyzing and summarizing data, tracking and reporting
  • Organization, administrative process development, and problem solving
  • Customer service

TECHNICAL SKILLS:

Computer software: MS Office (Word, Excel, PowerPoint, Outlook, Publisher); Adobe Creative Suite (InDesign, Illustrator, Photoshop, Fireworks, Dreamweaver)

RELEVANT EXPERIENCE:

Confidential, Perry, MI

Freelance writer, copy editor, and print and website designer

Responsibilities:

  • Provide professional communications development and marketing support for small businesses: brochures, business cards, newsletters, websites.

Confidential

Customer Service Agent

Responsibilities:

  • Used several Confidential systems to respond to telephone inquiries from subscribers and members; resolved medical, dental, optical claim issues; supported standards for helpful, courteous service.

Confidential, Okemos, MI

Communications Specialist

Responsibilities:

  • Researched, wrote, and edited mass communications for external audiences; produced informational, technical, and marketing collateral documents; organized and led communications for corporate initiatives; developed and analyzed customer satisfaction surveys.

Information Coordinator

Confidential

Responsibilities:

  • Edited and proofread documents, designed layout and artwork for print projects, assisted with research and writing projects, coordinated printing and distribution.

Customer Service Advisor

Confidential

Responsibilities:

  • Responded to telephone inquiries from customers and dental offices; focused on providing courteous, efficient service.

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