We provide IT Staff Augmentation Services!

Social Media Web Master Resume

3.00/5 (Submit Your Rating)

TECHNICAL SKILLS

Content Management Systems: SharePoint 2007 & 2010, Oracle, Open Source - Joomla, Word Press & Drupal, Red Dot, Interwoven Teamsite, Vignette Application Portal 7.2.2 and Vignette Content Management system

Software Applications: Adobe Photoshop, InDesign and Illustrator, Ominture - Site Catalyst, Microsoft Word, PowerPoint, Excel, Adobe Professional & Snag it.

PROFESSIONAL EXPERIENCE

Confidential

Social Media Web Master

Responsibilities:

  • Developed functional designs incorporating digital goals and metrics for tv, radio and print.
  • Managed ad hoc initiatives by creating/modifying compelling visual campaigns, and graphics designs for social media, Facebook and twitter
  • Created, maintained, and executed an online/digital content calendar for all the bureau and department level agency stakeholders.
  • Gathered information regarding current trends in social media and provided key analytical and reporting support by creating digital metrics, to include web and social platforms.
  • Participated in brainstorming and ideation sessions.
  • Handled design projects with outside agencies such as AARP, Ad Council and Gov Delivery
  • Assisted the Training Delivery Manager with the preparation, management, and distribution of training materials (Section 508 compliant) to a national network of trainees.
  • Facilitated user training in support of successfully deploying and tracking life - sustaining commodities before, during, and after disaster relief operations.

Confidential

Web Developer

Responsibilities:

  • Created SharePoint sites and trained users with workflows, list, and document libraries. Created and provided user guidelines and was responsible for setting up permissions for access.
  • Maintained and updated the CIO Drupal website, USAID public facing website, external and internal WordPress blog.
  • Handled Remedy trouble tickets by troubleshooting and resolving issues.
  • Designed infographics for Bureau for Legislative and Public Affairs
  • Responsible for providing permission for users to access Google Analytics.
  • Assisted departments by developing google sites and providing staff training.

Confidential

SharePoint Engineer

Responsibilities:

  • Lead designer for the Department of Defense Portal, manages and creates designs for over sixty-three sites. Responsible for maintaining a consistent look and feel throughout all web properties. Assist team members with the building out of their client sites and pages with creative layouts and images. Acts as the gatekeeper and ensures the users are adhering to Style Guide.
  • Met the goals and objectives of the client (as the primary point of contact) and discovers, analyzes, documents and provides analytical feedback concerning client's issues, workflows, and business processes.
  • Supported development of SharePoint sites and applications in support of approved web information technology projects by working directly with the customer to understand business processes, create requirement documentation.
  • Maintained one-on-one interaction with clients to build upon their technical understanding and identify additional training needs, giving the client a better understanding of how they can improve their business processes and improve work efficiency. Provided training sessions and created Help Guides for team members and WTC clients.
  • Created processes for the team to follow, and making sure that everyone is working at their full potential - Warrior Resource Center, Strategic Communications, site layouts and maintenance
  • Worked closely with developers, business analysts, trainers, records managers and clients and is responsible for developing the voice of all aspects of the WTC organization's online presence.
  • Collaborated with the client to develop a unique brand that consists of background themes, site and page templates, graphic and fonts, all of which conform to a style guide.
  • Created above standard, cost-effective solutions and provides uniquely customized options that not only meets their needs but helps them achieve their mission.
  • Key Contributor to developing the WTC Style Guide that is the overarching governance document for all UI design, Site template and regulations for publishing content.
  • Created the layout and logos for the Warrior Resource Center that was designed to be the main hub for all resources available to over eight thousand users.

Confidential

SharePoint Engineer

Responsibilities:

  • Lead designer for the Department of Defense Portal, manages and creates designs for over sixty-three sites. Responsible for maintaining a consistent look and feel throughout all web properties. Assist team members with the building out of their client sites and pages with creative layouts and images. Acts as the gatekeeper and ensures the users are adhering to Style Guide.
  • Met the goals and objectives of the client (as the primary point of contact) and discovers, analyzes, documents and provides analytical feedback concerning client's issues, workflows, and business processes.
  • Supported development of SharePoint sites and applications in support of approved web information technology projects by working directly with the customer to understand business processes, create requirement documentation.
  • Maintained one-on-one interaction with clients to build upon their technical understanding and identify additional training needs, giving the client a better understanding of how they can improve their business processes and improve work efficiency. Provided training sessions and created Help Guides for team members and WTC clients.
  • Created processes for the team to follow, and making sure that everyone is working at their full potential - Warrior Resource Center, Strategic Communications, site layouts and maintenance
  • Worked closely with developers, business analysts, trainers, records managers and clients and is responsible for developing the voice of all aspects of the WTC organization's online presence.
  • Collaborated with the client to develop a unique brand that consists of background themes, site and page templates, graphic and fonts, all of which conform to a style guide.
  • Created above standard, cost-effective solutions and provides uniquely customized options that not only meets their needs but helps them achieve their mission.
  • Key Contributor to developing the WTC Style Guide that is the overarching governance document for all UI design, Site template and regulations for publishing content.
  • Created the layout and logos for the Warrior Resource Center that was designed to be the main hub for all resources available to over eight thousand users.

Confidential

Web Production Specialist

Responsibilities:

  • Managed multiple small projects to ensure timely web site updates in accordance with internal client requests.
  • Created and prepared Web content from a variety of source files including Word, CMS templates, emails, Adobe Acrobat, etc.
  • Advised clients on design, organization, and editorial issues; manages compromises to ensure client objectives, user experience goals and corporate web standards are met.
  • Worked closely with Confidential Technology to ensure on-time deliverables to internal clients.

Confidential

Web Analyst/Content Migration

Responsibilities:

  • Provided Red Dot technical training to editorial staff.
  • Worked with migration team to develop a comprehensive strategy for moving relevant content into a new CMS while weeding out old and dated pages.
  • Responsible for page layout look and feel of the new website.
  • Updated and created web content to include, images, videos, & blurbs.
  • Reviewed web content and functionality submitted for quality assurance before deployment included reviewing and launching pages submitted within the CMS.
  • Implemented the information architecture of the organization’s web site ensuring ease of navigation for visitors.
  • Ensured the organization’s web site is deployed in a manner that is as accessible and user-friendly as possible.
  • Tagged, keyword and ranked pages
  • Provided website usability testing to confirm the site is operating efficiently and meets performance requirements for availability. Ensured all reported bugs/defects were resolved.
  • Participated in planning and strategy meetings.

Confidential

Digital Content Manager

Responsibilities:

  • Designed and created web pages using Teamsite & Vignette Content Management Systems.
  • Gathered and review requirements with internal clients.
  • Teamed up with content owners in planning and designing webpage layouts and site navigation ensured clear and consistent information throughout site.
  • Reviewed Web site content for relevance and timeliness and managed any necessary improvements.
  • Provided training, technical guidance and coaching to new and existing staff.
  • Tracked site hits and generated reports using Site Catalyst and propose solutions for increasing site traffic.
  • Edit photos and created images, logos and banners using Photoshop for digital publication as well as created and maintained an image library.
  • Wrote and Researched articles for publication to portal.
  • Assisted in preparation of internal communications including email messaging, presentation decks, handouts, staffing/organizational announcements, success stories, hot topics, information sharing.
  • Scripted an episode of the CBS Billing Factory video which depicts the billing process as an informative and fun factory with online tours.
  • Edited, and published articles written by Customer Billing directors and managers.
  • Provided internal community news such as email broadcasts, news flashes, employee features and reports.
  • Created a web community among employees.

We'd love your feedback!