SUMMARY

• Overall 11+ years of IT experience in BPM space out of which 6+ years of experience in Designing and Developing applications using PEGA Rules Process Commander.
• Have experience in designing, developing and maintaining BPM & BRE applications across domains like Health Care, Insurance and Banking.
• Expertise in building User Interface with flow actions, harness, sections, HTML.
• Good Experience in creating flows, activities, Decision Rules, SOAP rules and UI related rules etc.
• Excellent hands on experience in implementing the Activities, Flow Rules, Flow Actions, Decision rules, Declarative Rules, Privileges, Access Group and Access Roles, Service level rules, Connectors, Services.
• Good Experience in PRPC V6.x, PRPC V7.1 features and Hands on experience on PRPC construction and debugging tools such as Tracer, PLA, Clipboard and System Management Application (SMA).
• Hands on experience in BIX Extract rules
• Expertise in Full PEGA Implementation cycle including Analysis, Designing, Development, Integration, Testing, and Deployment Phases of PRPC Applications.
• PRPC V6.1 Certified System Architect.
• PRPC V6.2 Certified Senior System Architect.
• Gathering the Requirements for the enhancements from the business, Analyzing and Providing a High Level Estimates to the Business.
• Responsible for creating Business Requirement document and get it approved by the Business folks.
• Prepare High level design and Low level design documents.
• Interaction with business folks to update status on weekly basis.
• Coordinate the team to reach the project deadlines in time.
• Interaction with the business architect and the Technical architect on daily basis to get the documents approved like High Level Design, Low Level Design and Code Review Templates etc.
• Involved in Code Reviews and make sure that all the comments are closed before the unit testing.
• Prepare unit test cases and unit test results.
• Getting and updating the Support Tickets on Daily Basis from the Service Now Tool.
• Responsible for Fixing the Data Fixes and the Business Support tickets on the same day itself and get the confirmation from the business.
• Responsible for applying the Scheduled change or the Maintenance Change for every quarter.
• I will be the Person to get all the approvals from the Operations and the Business for all the releases like Scheduled Releases, Emergency Releases, Weekly Releases and the Maintenance Releases etc.
• Prepared the Incident Report in case of Production Outages and sending an email to the User Community Group.
• Closely monitoring all the Nodes with Respect to Production Instances through SMA and make sure that all the nodes are up and running.

TECHNICAL SKILLS

Technologies: PEGA PRPC 7.X, PEGA PRPC 6.X, Core Java, J2EE

Scripting Languages: Java script, CSS, HTML

Application/Web Servers: Apache Tomcat, Web Logic, IBM Web sphere

Database: DB2 v8.1, Oracle 10g, SQL Server

Version Control: CVS, SVN

Business areas: Banking, Insurance and Health Care

Operating Systems: Windows, Unix/Linux

PROFESSIONAL EXPERIENCE

Confidential, Virginia Beach, VA

Senior PEGA Developer

Responsibilities:

• Good understanding of enterprise class structure and application rule set stack.
• Optimize implementation to fit PEGA guardrail warnings. Build common framework and capabilities for data analysis to enable reusability.
• Involve in bug fixes during the testing phase and deploy the changes. Make a conscious attempt to understand the stated and unstated needs of the customer.
• Develop PEGA component involving activities, flow actions, when rules, decision tables and trees.
• DevelopedSOAP serviceto provide service to external systems (like SAPI, FACETS etc.). End to end Integration testing of the application.
• Responsible for troubleshooting the issues using PRPC tools Rules Inspector, Clipboard, Tracer, PAL, DB Tracer, Profiler, PLA, etc.
• Guide the other developers in identifying, preparing and conducting unit test cases and fixing defects based on results.
• Responsible for creating test cases and fix complex defects identified during functional / non - functional and user acceptance testing.
• Participates in daily agile scrum standup meeting and reports thedaily status to scrum master and team
• Involved in resolving production issues.
• Administration activities like creation of Access Groups, operator IDs, rule set versioning and locking, taking wraps and importing on QA machines for Quality Assurance.

Environment: PRPC v7.1.8, MS SQL, Tomcat

Confidential, SFO, CA

Senior PEGA Developer

Responsibilities:

• Involved in business meetings for requirements translation.
• SPOC for pega team Confidential client location and responsible for deliverables and support of application.
• Good understanding of enterprise class structure and application rule set stack.
• System design and estimates
• Designed and implemented complex user interfaces using Sections, Harness and HTML stream rules.
• Designing and implementing integration components using SOAP service between Pega and OSR, REST service between Pega and Salesforce.
• Creation of SDLC artifacts - Functional specifications document, detailed design document, Test Plans.
• Involved in resolving production issues.
• Analyze and fix the defects in Jira.
• Implemented many Enhancement Change Requests (CR’s) within the Project.
• Testing and debugging using Clipboard, tracer and rules inspector, Agent trace.
• Administration activities like creation of Access Groups, operator IDs, rule set versioning and locking, taking wraps and importing on QA machines for Quality Assurance.
• Created product rules and migrated zip files from development to QA, UAT & monitored Performance regularly.

Environment: PRPC v7.1.6, Oracle 10g, Web LOGIC

Confidential, Wauwatosa, WI

Senior PEGA Developer

Responsibilities:

• Involved in business meetings for requirements translation.
• Good understanding of enterprise class structure and application rule set stack.
• System design and estimates
• Knowledge on refactoring and retrofitting code.
• Involved in creation of new version of rule set as per the requirements using skim rule set operation.
• Designed and implemented complex user interfaces using Sections, Harness and HTML stream rules.
• Creation of Work Objects and Process flows according to the customer requirements.
• Creation of SDLC artifacts - Functional specifications document, detailed design document, Test Plans.
• Creation and updating of access group.
• Creating rules using circumstance.
• Development of activities, decision rules, declares expressions, User Interface.
• Analyze and fix the defects in ALM.
• Implemented many Enhancement Change Requests (CR’s) within the Project.
• Debugging with tracer to find out the root cause of issue.
• Unit testing and System testing the application.

Environment: PRPC v7.1.8, Oracle 10g, Web LOGIC

Confidential

PEGA Developer

Responsibilities:

• Involved in business meetings for requirements translation.
• Good understanding of enterprise class structure and application rule set stack.
• System design and estimates
• Knowledge on refactoring and retrofitting code.
• Involved in creation of new version of rule set as per the requirements using skim rule set operation.
• Designed and implemented complex user interfaces using Sections, Harness and HTML stream rules.
• Creation of Work Objects and Process flows according to the customer requirements.
• Creation of SDLC artifacts - Functional specifications document, detailed design document, Test Plans.
• Creation and updating of access group.
• Creating rules using circumstance.
• Development of activities, decision rules, declares expressions, User Interface.
• Analyze and fix the defects in the Quality Center.
• Implemented many Enhancement Change Requests (CR’s) within the Project.
• Debugging with tracer to find put the root cause of issue.
• Unit testing and System testing the application.

Environment: PRPC v6.3 SP2, Oracle 10g, Web SPHERE 6.0

Confidential

Sr. Developer

Responsibilities:

• Interaction with client side coordinator for requirement gathering, clarifications and status reporting.
• Analysis and Design of all new functionalities.
• Development of activities, decision rules, declares expressions, User Interface.
• Worked on code retrofitting
• Prepare unit test cases and unit test results

Environment: PRPC v6.2, Oracle 10g, Web SPHERE 6.0

Confidential, Orlando, FL

Sr. Developer

Responsibilities:

• Mapping the initial requirements
• Drafting scope of the project
• Designing the rule frame work
• Interpret business needs by client interaction
• Closely worked with project stakeholders to model and document their requirements and business domain details
• Documenting as-is and to-be solution approaches
• Preparing Business Requirement Document (BRD)
• Identifying the Use cases
• Estimating the effort based on UCP estimation technique
• Planning, Preparation and execution of SIT
• Supporting User Acceptance Test (UAT) and verifying application performance
• Maintenance of Change Request documents

Environment: IBM Web sphere I LOGJ Rules 6.7.0, Java

Confidential

Sr. Developer

Responsibilities:

• Designing, Developing, Testing, Reviewing and deploying the application.
• Analyzing the requirements and understanding the Business needs of the Customer.
• Involved in Effort Estimation and preparing High Level\Low Level Design documents.
• Involved in scheduling, task allocation, and resolving technical and business requirement issues.
• Responsible for delivery on time.
• Coordination onsite-offshore communication

Environment: PRPC v5.5 SP1, Oracle 9i, IBM Web Sphere

Confidential, Seattle, WA

BPM Developer

Responsibilities:

• Coordination onsite-offshore communication, Designing, Developing, Testing, Reviewing and deploying the application.
• Analyzing the requirements and understanding the Business needs of the Customer.
• Involved in Effort Estimation and preparing High Level\Low Level Design documents.
• Involved in scheduling, task allocation, and resolving technical and business requirement issues.
• Designed the Business Processes for different stages.
• Responsible for delivery on time.
• One of the Technical Member for BPM team in providing technical solutions on critical requirements.

Environment: SBM7.5, Oracle 9i, Web SPHERE 6.0, Java, JSP

Confidential

BPM Developer

Responsibilities:

• Coordination onsite-offshore communication, Designing, Developing, Testing, Reviewing and deploying the application.
• Involving in the Analysis and Design discussions of all the Enhancements.
• Handled Change Requests and Testing.
• Documented HLD and LLD.
• One of the Technical Member for Business Process Management team

Environment: SBM 6.5, Oracle 9i, IBM Web sphere App Server 6.0, Java, JSP

Confidential

BPM Developer

Responsibilities:

• Coordination onsite-offshore communication, designing, Developing, testing, reviewing and deploying the application.
• Migrated the application from SAVVION version 5 to SAVVION version 6.
• Attending the weekly status meeting and conference calls with the customer.

Environment: SBM 6.5, Oracle 9i, IBM Web sphere App Server 6.0, Java, JSP