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Vice President - Sales & Operations Resume

OBJECTIVE:

A senior management position in business development, commercial/industrial sales or relationship management where proven commitment to organizational effectiveness and superior customer service can effect corporate growth in a competitive field.

SUMMARY:

Versatile, achievement - driven, revenue building and award winning multi-lingual Vice President with proven experience in all aspects of business development, market penetration and revenue growth. Well respected for advanced abilities in regional management, client acquisition and retention and account management. Outstanding blend of expertise in staff leadership, communication, and team building. Excels at managing employees, fusing resources, and advancing organizational directives through innovative programs and initiatives. Embraces flexible ways to achieve goals and consistently exceed targets and senior management expectations. Blends integrity, innovative thinking, and leadership attributes to ensure first-rate customer satisfaction. Optimizes service delivery through decision-making talents, critical thinking skills, and an unwavering drive to excel.

AREA OF EXPERTISE:

  • Strategic Resources, Mobility Solutions, B2B Enterprise Applications, Wireless & IP Communications
  • Visualization & Collaboration
  • Telecom Finance, Banking, Retail Energy, Utilities, Manufacturing
  • Services, Cloud, Apps
  • Contracts, leasing, Support
  • Salesforce, Microsoft Dynamics CRM

TECHNICAL SKILLS:

  • MS Office including Word, Excel, Outlook, Access, and PowerPoint;
  • Salesforce CRM 12 years
  • Microsoft Dynamics CRM 7 years

PROFESSIONAL EXPERIENCE:

Confidential

Vice President - Sales & Operations

Responsibilities:

  • Develop strategy, devise business plans and manage business P&L of credit and debit transaction processor.
  • Provide leadership for 4 sales teams of 45 account executives, marketing, relationship management and a small-business portfolio, covering FL. Tennessee, Texas and Georgia
  • Re-position the business for profitable long-term growth by stream-lining a nationwide sales management team.

Confidential

Regional VP Sales

Responsibilities:

  • Managing a team of 14 representatives and 9 branches
  • Promoting Software/ hardware platforms, business services
  • Manage the HR function with responsibility for performance evaluations, administration of disciplinary and grievance procedures and the execution of employee terminations in accordance with employment law.
  • Applied well-honed business development strengths to identify business opportunities and areas for potential revenue growth, consistently increasing monthly sales volume and profitability.
  • Exercised outstanding interpersonal and analytical talents to provide timely and effective resolutions toComplex customer concerns and problems without loss of client goodwill or further escalation

Confidential

Regional Sales & Operations manager, CA

Responsibilities:

  • Managed at team of 37 representatives all 1099 employees
  • Demonstrate exemplary leadership attributes in directing business development within the region, developing and implementing quarterly and annual strategic plans to build lucrative Territories with seasoned sales teams.
  • Responsible for all recruitment, sales, quarterly results, consistently exceeding target quotas set monthly.
  • Averaging 30 million in processing volume and growly exponentially.
  • Number 1 Regional Sales Manager in Nation - every month.
  • Promoted to Western Regional Sales Manager in charge of 25 states as a result of performance.

Confidential

Regional Sales Manager Confidential

Responsibilities:

  • Managed a team of 18 representatives, of which 10 were 1099 employees
  • Demonstrate exemplary leadership attributes in directing business development within the region, developing and implementing quarterly and annual strategic plans to build lucrative Territories.
  • Leverage proven sales management abilities to drive business generation programs, achieving superior sales results and establishing a low tenured region with consistent growth in annual profit margins
  • Skillfully navigated the hiring and recruitment function, sourcing high performance account executives that positively impact company performance, facilitating succession planning and continued success.
  • Develop Account Executives in the achievement of the territory’s sale quota, effective pricing and margin sustainability, and the acquisition, development and retention of productive sales talent.
  • Merge proven motivational and organizational talents to direct revenue growth initiatives, establishing key metrics, goals and objectives that improve regional performance and rankings
  • Secure consistent levels of referred and repeat business from a vast client base through successful relationship and account management, networking, consultative sales and communication.
  • Provide leadership and direction to 20 staff members in the execution of daily roles and responsibilities and establish a high performance, innovative team that work cooperatively to achieve common goals
  • Manage the HR function with responsibility for performance evaluations, administration of disciplinary and grievance procedures and the execution of employee terminations in accordance with employment law.

Card Payment SolutionsRegional Sales & Operation Manager

Confidential

Responsibilities:

  • Strategically directed the sales and business development function in a highly competitive, fast-paced market, utilizing in-depth sales experience to drive consistent levels of revenue growth and profitability
  • Enhanced business development opportunities through the development, implementation and direction of successful lead generation strategies that maximize sales and profitability
  • Applied well-honed business development strengths to identify business opportunities and areas for potential revenue growth, consistently increasing monthly sales volume and profitability.
  • Demonstrated strong networking talents; forged alliances with clients across a large region and built strong professional relationships that improve levels of client satisfaction, retention.
  • Successfully negotiated and acquired new accounts and retained existing client accounts through successful relationship and account management and superior levels of client service And support.

Confidential

Regional Sales & Operations Manager

Responsibilities:

  • Motivate and assist Account Managers to help them achieve sales targets and key performance indicators
  • Provide overall account Management services to key accounts
  • Responsible for North and South regions (in UK) managing field based Account Manager teams
  • Facilitation of communication of company targets, customer feedback and sales activities between the field based sales team and office based staff.
  • Effectively developed the sales team by ensuring sales skills, professional and personal coaching, setting clear objectives and ongoing management of the performance measurement process.
  • Pro-actively developing relationships with existing key accounts and seeking new accounts to meet set targets.
  • Resolving issues involving complex customer concerns and problems without loss of client goodwill or

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