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Sales Consultant Resume

El Paso, TX

SUMMARY:

To obtain a position as a Service Manager where a highly experienced sales and marketing professional with comprehensive skills in strategic planning and implementation can be challenged. To lead a team with mid to low level skills to become highly successful through Confidential . Their by increasing sales and service.

EXPERIENCE:

Confidential, El Paso,TX

Sales Consultant

Responsibilities:

  • Recognized a one of the Top Six Performerss within 4 months of starting new position.
  • Complete Customer satisfaction through follow up and fallow through ensureing that all customers are happy with their purchases.

Confidential, San Antonio & Laredo,TX

Service Manager

Responsibilities:

  • Increased the overall guest satisfaction measured by feedback surveys from 64% to 81% overall satisfaction during a 13 week rolling period.
  • Increased sales by teaching staff to successfully use Confidential . suggestive sales to our guests increasing add - on sales from 6.7% to 8.1% leading the region in sales.
  • Keeping a very approachable attitude in order to listen and coach my team. Decreasing turnover from 51% to 47%.

Confidential, San Antonio,TX

Vice President

Responsibilities:

  • As Vice President of Confidential I interacted with current and potential clients providing them with business information and update opportunities.
  • Acquire and develop business relationships for accredited investors to offer officer of the issuer deals.
  • Ability to communicate all the benefits and risks of the business of oil and gas exploration in the state of Texas.

Confidential, San Antonio,TX

Customer Accounts Manager

Responsibilities:

  • Responsible for not only customer relations and retention.
  • As an accounts manager, I was responsible for assisting customers understand the sales and lease process.
  • I was required to use my organizational skills while renewing lease agreements, keeping accounts current, assisting with inventory and managing merchandise.

Confidential, Live Oak, TX

Asst Store Manager

Responsibilities:

  • As assistant manager I was responsible for the formulation of sound lease purchase approval policies as well as management of all currency and deposits.
  • Also required to handle any serious delinquency issues, skip tracing, field chasing, and repossession of merchandise.
  • I was required to use my organizational skills while renewing lease agreements, keeping accounts current, assisting with inventory and managing merchandise.

Confidential, San Antonio, TX

Collections Representative

Responsibilities:

  • As a collection representative I was required to know and understand the laws regulating the collection of debts (FDCPA).
  • My responsibilities included managing charge-off accounts, skip tracing accounts, updating files, and contacting debtors for payment.

Confidential, El Paso, TX

Unit Manager

Responsibilities:

  • As a unit manager my responsibilities and duties included managing a team of non-exempt employees.
  • I monitored calls, provided feedback, assisted my team to develop skills and improve performance, monitored file penetration, completed dial-er forecasting information, completed interviews and hire process for new employees.

Confidential, El Paso, TX

Technical Analyst

Responsibilities:

  • In my technical analyst position my responsibilities and duties included providing multi-state technical support, assisting retailers with trouble shooting systems, training new clients on various systems and assisting county offices with benefit research and resolution.
  • Managed the trouble-shooting process directly with the client. Resulting in quick resolution of issues, decreasing wait time for clients and reducing the need for an on site technicians.
  • Re-setting locked benefit cards allowing recipients access to their benefits

Confidential, El Paso,TX

Team Manager

Responsibilities:

  • As a team manager I was responsible for managing a team of 18 to 46 non-exempt employees.
  • My responsibilities included monitoring calls and providing feedback, developing employees, and increasing productivity.
  • I was responsible for creating a professional, and enthusiastic work environment, emphasizing respect the goals and objectives of the company.

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