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Order Entry Technician Resume

Ricoh, PhiladelphiA

SUMMARY:

  • Proven track record of exceeding expectations through tight deadlines, daily and weekly goals.
  • Inventory management, customer service, data entry and administrative expertise, with ten years in multiple business settings.

TECHNICAL SKILLS:

  • Employee and Management
  • Microsoft Office Products
  • Customer Service and Retention
  • Customer Issue Resolution
  • Inventory Management
  • OmniDX Software
  • Document Imaging Software
  • Sales

PROFESSIONAL EXPERIENCE:

Order Entry Technician

Confidential

Responsibilities:

  • Provided outstanding customer service to clients
  • Aided in policy revision to better streamline effectiveness
  • Consistently exceeded speed and accuracy goals
  • Assisted with entry for new home start - ups as needed
  • Assisted with new hires

Senior Onsite Representative

Confidential, Ricoh, Philadelphia

Responsibilities:

  • Provided lawyers with necessary documentation on extremely tight deadlines
  • Assisted and trained clients with new technology and services provided by the company
  • Promptly contacted companies for service calls; followed up consistently

Customer Care Educator

Cardionet, Conshohocken

Responsibilities:

  • Promptly contacted patients during their scheduled time
  • Verbally assisted patients in setting up heart monitors at home
  • Offered precise instructions when troubleshooting
  • Consistently exceeded daily quotas

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