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Director Of Technology And Security Resume

Irving, TX

SUMMARY:

  • Business Technology leader and visionary that is team oriented, security minded, innovative, decision making, results driven executive with 17 years of continuous improvement. Focused on culture building, budgeting and finance, M&A, strategic planning, performance optimization, application development, and leadership of cross - functional teams in the financial services, energy, manufacturing, e-commerce, restaurant and hospitality industries.
  • Delivers groundbreaking solutions by aligning IT spending with business strategies that maximize value to the business. Leverages strong business acumen and solid technical expertise to craft strategies that capture significant improvements in cost savings and revenue while enhancing operations.
  • Strong leader with proven ability to oversee architecting, implementation, and support of corporate-wide programs and multi-site operations with expertise in organizational leadership and building global IT organizations through strategic start-up, turn around, mergers, and growth stages.

PROFESSIONAL EXPERIENCE:

Confidential, Irving, TX

Director of Technology and Security

Responsibilities:

  • Reporting to the CTO, aligning Global IT program to meet business objectives. Accountability of IT Systems, Security and Network Operations including: Global strategic planning and growth, maintenance of the IT program, PCI and PII Compliance programs, Physical Security, Change/Incident/Service Management, Business Continuity, Incident Response, Risk Management.
  • System and Network security, architecture and upgrades, internal/external penetration testing
  • Enterprise-wide program training and awareness, Security Vendor/Services management
  • Staff augmentation, restructuring and talent recruiting
  • Cloud Security and Integration with AWS and Windows Azure/O365
  • Budget and vendor management responsibility
  • IT governance and auditing, business security committee leader
  • Business Continuity planning, maintenance and testing
  • Confidential compliance program and oversight
  • Cybersecurity prevention, awareness
  • Creation and maintenance of information technology policy and initiatives

Confidential, Dallas, TX

Director of Information Technology and Security

Responsibilities:

  • Reporting to the VP of IT Infrastructure and Development, responsibilities of IT Operations including: LAN/WAN, Architecture, Information Security, Systems Administration, Database Administration, Telecommunications, VoIP, Business Continuity, Configuration Management
  • Collaborate with business executives across the company to build and maintain optimal internal and external facing systems/processes
  • ITO and architecture oversight, Cybersecurity prevention and awareness
  • Accountable for PCI v3 Level 1 compliance program
  • Assign and supervise IT staff in completion of projects, with emphasis on effective timely delivery, effective resource utilization, strong user satisfaction, and positive budgetary variances
  • Direct brand communication and interactions, briefings, planning, architecting
  • Executive briefing and forum presenting, KPI reporting, business security committee leader
  • Oversee escalation support for end users and works to improve technical skills and knowledge within the IT organization
  • Maximize cost savings and efficiently, team growth and staff augmentation
  • Software/Hardware contracts, renewals, vendor management
  • Directing CapEx/OpEx budget
  • Cloud Security and Integration, Windows Azure, O653
  • Successful datacenter consolidation and transition to central datacenter, implementation to Cloud SAP, implementation to Cloud-hosted datacenter

Confidential, Richardson, TX

Sr. Manager of Information Technology and Security

Responsibilities:

  • Reporting to the CIO, responsibilities of IT Operations including: LAN/WAN, Architecture, Information Security, systems administration, database administration, telecommunications, VoIP, business continuity (2 exercises per year), VDI environment
  • Provide leadership, vision, and management to the Information Technology department with a particular focus on a high-performing IT and Programming Services, Customer Interfaces, and business processes
  • Maintain feedback mechanisms to measure satisfaction with IT services and create actions to improve lower scoring feedback areas
  • Executive and Director briefing and forum presenting
  • Responsible for Information Security compliance program
  • LAN/WAN of clients’ hosted environment, front and back office solutions, end-to-end client connectivity, PCI Level 1 compliant, SLA programs, awareness and cybersecurity oversight
  • Oversight of on-premises client environments of top-4 US tolling agencies
  • Hosted and on-premises Development, UAT/Pre-Production and Production environments
  • Architecting, proposing and delivering on datacenter build-ups and relocations
  • All aspects of Information Technology: Network, Security, Systems, Oracle database, Web Logic, data warehouse, helpdesk (Linux, Windows, VMWare, Hyper-V)
  • Successful Hosted and Disaster Recovery infrastructure migration with Cisco UCS server technology, EMC enterprise storage and replication and backup solutions
  • Maximize cost savings and efficiency, team growth and staffing
  • Software/Hardware contracts, renewals, vendor management
  • Change Management, incident management oversight
  • Program management and partnership with PMO to drive best possible P&L, executing change orders to deliver tools and resources for client and business optimization
  • Successfully completed projects include: Datacenter move, M&A, O365 implementation, WAN vendor migration, VoIP replacement (Cloud), architecture renovation, Database upgrades

Confidential, Plano, TX

Global IT Infrastructure Manager, Security Officer

Responsibilities:

  • Reporting to the CIO, responsibilities of IT Operations including: LAN/WAN, Architecture, including telecommunications, VoIP, video conferencing, information security, business continuity, VDI environment
  • Manage team consisting of 4 managers, team of 23
  • Directing CapEx/OpEx global budget
  • Physical and virtual computing environments
  • Maximize cost savings and efficiently, team growth and staff augmentation
  • Software/Hardware contracts, renewals, vendor management
  • VDI integration and security
  • Executive and Sr. Management briefing and forum presenting
  • Program Management and partnership with SAP, Engineering and BI IT groups to deliver tools and resources for business optimization
  • 2011 Q4 World Class Execution Award

Confidential, Addison, TX

Information Security Analyst, Sr., Team Lead

Responsibilities:

  • Production Support and Development Team Lead
  • Identify, develop, manage, enforce, and drive Information Security best practices across the enterprise, as appropriate
  • Town Hall and Sr. Management briefings
  • Build trusting relationships with business units across the enterprise
  • Maintain and comply with all audit requirements (PCI, FFIEC, HIPPA, SAS70)
  • Lead for Microsoft Active Directory 2003 environment (Internal/External) (8000+ users/2100+ servers, 15,000+ AD objects)
  • Team lead for Microsoft platform environments (Production/Readiness/Development)
  • Maintain health of Active Directory forests/domains while performing system enhancements
  • Nokia Checkpoint Firewall, MCI VPN (2-factor), and UNIX support (On-Call rotation)

Confidential, Milwaukee, WI

Sr. Network Engineer, Team Lead

Responsibilities:

  • Maintain health of network infrastructure, Active Directory 2003 domain, Email Environment, Security Solutions, Disaster Recovery, Checkpoint Firewall, MCI VPN
  • Active Directory GPOs, DNS, Exchange Mailboxes, Securities (1000+ users/100+ servers, 1500+ AD objects)
  • Supervisor of Record - 1 local and 7 remote LAN Administrators
  • Supervisor of Record - IT Internship program
  • Budget management, vendor management

Confidential, Milwaukee, WI

Network Support Engineer

Responsibilities:

  • Maintain network health and implement upgrades of network and server solutions for Controls Division
  • Supervisor of Record - Network Support Internship program

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