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Business Consultant Resume

Milwaukee, WI

SUMMARY:

Enterprise global Business Analyst with over 15 years of experience with expertise in data management, business process development, and international teams. Driven by results, with substantial knowledge in recommending, administering, and implementing strategies, initiatives, and processes as they relate to global business environments, sales tools, strategic initiatives, quality control, project management, risk management, process improvement, planning, training, and user support. Experienced in change management and serving as a liaison between business leaders and technical teams.

CORE COMPETENCIES:

  • Project Management
  • Ability to Execute
  • Creativity
  • Quality Control
  • Results Driven
  • Strong Analytical Skills
  • Collaborator
  • Team - Focused
  • Software Design
  • Audit & Compliance
  • Systems Analysis
  • Business Process
  • Use-Case Analysis
  • Data Modeling
  • Risk Management

TECHNICAL SKILLS:

  • Microsoft Project
  • Microsoft Visio
  • Visual Basic for Applications (VBA)
  • MS Excel Pivot Tables
  • MS Access 2003/2007/2010
  • Lotus Notes Programming
  • SharePoint
  • Jira
  • Windows 2000/XP/7/10

PROFESSIONAL EXPERIENCE:

Business Consultant

Confidential, Milwaukee, WI

Responsibilities:

  • Analyzed and redesigned business processes in the insurance and wealth management industry as part of a massive expense reduction effort to centralized business services to increase efficiency and standardization.
  • Partnered with an agile IT development team to prioritize and define business requirements for monthly system enhancements to a custom request system used by the sales teams and network offices.
  • Developed technology to facilitate workflow management and new business processes, including a new SharePoint site and an Excel-based aggregation tool.

IT Consultant

Confidential, Milwaukee, WI

Responsibilities:

  • Developed product owner vision, user stories, acceptance criteria, business requirements, and functional specifications for 25 projects at highly-regulated financial services company with daily impact on consumers across North America and the globe.
  • Consulted banking and financial services partners such as US Bank, H&R Block, Capital One, & MasterCard to define mainframe and web-based projects to enhance the data flow and functionality tied to millions of daily debit and prepaid transactions.
  • Improved internal documentation of Business Analyst process, roles and responsibilities, and onboarding; Coached new contractors and team members.
  • Contributed to the technical designs for Cobol & Java projects.

Global IT Analyst

Confidential, Milwaukee, WI

Responsibilities:

  • Developed business requirements, automated workflows, and global tools that drive efficient best practices and provide audit controls for quotation process representing $1.2B of business annually.
  • Led the design and implementation of multiple tools from scratch - beginning with gap analysis and researching business requirements all the way through post go-live communications and support - using both Waterfall and Agile techniques.
  • Owned the user interface (UI) design for core tools, with responsibility for driving efficiencies, validating data, and creating diagrams, screen mockups, and user stories to represent and visualize business requirements.
  • Created and delivered global training and user support for over 3,000 users of custom databases in Asia Pacific, Europe, Middle East, Africa, Latin America, & North America.
  • Contributed to the core planning, analysis, and teamwork required for global deployments, future-state analysis, detailed specifications, and testing - including 8 major corporate-wide implementations.
  • Participated in the technical designs for SAP, SQL, & Lotus Notes projects.
  • Documented user stories, use cases, test plans, and workflow diagrams.
  • Tested and validated code changes to ensure team success in delivering successful Agile deployments, minimize users’ learning curve, and ensure system integrity and controls.
  • Led global approval process for proposals requiring CEO, Senior Vice President, or Vice President delegation of authority.
  • Maintained keywords and database security of 34+ custom databases.
  • Delivered customized reports, business process knowledge, and technical expertise to Executive Leadership, Lean Productivity Teams, and Business Managers involved with global integrated Proposals & Estimating (iPE) process.
  • Led and coached remote business team in India; Coached developers in US, Canada, Europe, and India.
  • Leveraged business knowledge, internal relationships, and company resources to accomplish goals and overcome barriers.

Business Analyst

Confidential, Milwaukee, WI

Responsibilities:

  • Created and delivered global training and user support for over 3,000 users of custom databases in Asia Pacific, Europe, Middle East, Africa, Latin America, & North America.
  • Assisted with the global approval process for proposals requiring CEO, Senior Vice President, or Vice President delegation of authority.
  • Ensured compliance with Rockwell’s product safety communication plan by processing and tracking customer and distributor safety alerts and issue resolution.
  • Promoted to full-time employee after successful roll-out of global reporting repository and web-based sales interface still used today.

Data Conversion Specialist

Confidential, Milwaukee, WI

Responsibilities:

  • Analyzed, converted, and compiled global data for Confidential Department by creating and using custom solutions to convert incompatible data into a standardized structure compatible with other systems.

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