We provide IT Staff Augmentation Services!

Human Resource Administrator Resume

Corpus Christi, TX

SUMMARY:

  • Analytical and detail - oriented fluently bilingual with a proven track record for producing quality service and support within strict timelines.
  • Demonstrate excellent communication, organizational, time management, and problem solving skills.
  • Efficiently manage a diversity of administrative functions in a fast-paced deadline-driven corporate environment.
  • Completed several seminars and coursework related to Human Resources, customer excellence and management.
  • Skilled problem resolution expert, able to pinpoint root cause of difficulties and resolve within a timely manner.
  • Exercise independent judgment, decision-making abilities, and a high level of confidentially.
  • Fluent in English and Spanish.
  • PC / Windows: MS Office, Outlook, Internet, QuickBooks, Adobe Acrobat X, DWG TrueView

CORE STRENGTHS:

  • Customer Service
  • Project Management
  • Operations
  • Communications
  • Logistics
  • Sales Support
  • AP/AR
  • Collections
  • Reporting
  • Notary Public for the State of Texas

PROFESSIONAL EXPERIENCE:

Confidential, Corpus Christi, TX

Human Resource Administrator

Responsibilities:

  • Facilitate new employee orientation and ensure appropriate and complete on boarding process. This includes annual benefits, open enrollment, employee programs/activities, and support of health, safety and workers compensation.
  • Process Payroll & Timecard management, discrepancies, time off tracking. Maintaining personnel filing system, record retention program and assemble data for internal reports for monthly headcount/turnover.
  • Support management/associates with administration of HR policies, processes and procedures including training, coaching, pay & benefits.
  • Other duties include processing mail, greeting visitors, and assisting departments organizing meetings and trainings.

Confidential, TX

Project Administrator / Document Control

Responsibilities:

  • Provided administrative support to various Project Management, QA, Engineering and other departments as needed.
  • Daily use of company Standard Operation Procedure and instructions.
  • Reproduce and assemble the IOM manuals in accordance with project schedule
  • Requisition supplies/services required for the preparation of the IOM.
  • Maintain drawing lists and drawing files in compliance with Document Control procedures.
  • Ensure all engineering documents are in compliance with procedures
  • Reconciles reports, accounts, inventory, etc., compiles segments of monthly reports
  • Maintain physical quality of hard copy documents on file.
  • Issue and file new and revised drawings, update drawing lists, respond to all print requests, issue DCN(s) associated with MO(s) and distribute
  • Maintained and developed new forms for project specific document control as required within interdepartmental demands.

Confidential, Roswell, GA

Administrative Assistant

Responsibilities:

  • Provide efficient Project Management expertise on project updates, verifying project status and focused on operational efficiencies and open communications for a $100MM organization.
  • Administrative support services for two frozen vegetable manufacturing plants located in Mexico; transform unorganized business operations through the introduction of standardized internal controls, policies and procedures to drive efficiencies and accountability across the board.
  • Maintain accurate purchase order logs, weekly production schedules, monthly sales reports, and weekly consignment accounts; receive customer orders and notify plant operations of pending invoices while maintaining integrity of data in this fast paced environment.
  • Ensure all customers are informed daily by e-mail of order status and delivery appointments; develop a customer-centric culture, increasing client loyalty and satisfaction.
  • Manage all international logistics and coordinate with carriers for delivery, and verify all required documentation for all orders coming into the United States.

Confidential, Atlanta, GA

Customer Service Representative

Responsibilities:

  • Utilized bilingual ability that allowed for effective customer service and support initiatives.
  • Developed and implemented processes, forms and guidelines that created a more efficient operational flow. Managed customer service for retail environment, successfully supporting sales personnel, focused on purchase orders, and provided all customer-centric information on type of stone purchased.
  • Responded to customer and client requests or inquiries that concerned services, products, billing, claims, and innovatively resolved problem areas with customer-centric results.

Hire Now