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Business Process Manager Resume

Falls Church, VA

SUMMARY:

To work in Training Management for internal or external users of software COTS or internal process management.

TECHNICAL EXPERIENCE:

Java, C++, Visual Basic, MS SQL Server, Oracle, SharePoint, Apache Tomcat, XML, HTML, WebLogic and WebSphere, Windows API, Active Directory, LDAP, Windows Server, IIS. DemoMate and Camtasia Recording.

EXPERIENCE:

Confidential, Falls Church, VA

Business Process Manager

Responsibilities:

  • Provide pre sales solution demonstrations for Business Process Management ( Confidential ) a product which supports structured and unstructured processes.
  • Respond to RFP's to increase sales and qualify accounts.
  • Provide post sales implementation and best business practices for organizations looking to automate their Confidential and Disaster Recovery plans.
  • Provided customized prospect solutions to prove business solution.
  • Provided classroom training for customers and partners to better operate our solution.

Confidential, Herndon, VA

Business Process Manager

Responsibilities:

  • Provide pre sales solution demonstrations for Business Continuity Management ( Confidential ) a product designed on SharePoint 2007 and 2010.
  • Create SharePoint Skins, using Info Path, SharePoint Designer and web parts.
  • Provide post sales implementation and best business practices for organizations looking to automate their Confidential and Disaster Recovery plans.
  • Respond to Requests for Information in order to achieve higher sales numbers.

Confidential, Centreville, VA

Business Process Manager

Responsibilities:

  • Provided pre sales solution demonstrations for Content Lifecycle Management (CLM).
  • Provided installation support to set up product using MS API, IIS and SharePoint.
  • Managed all government accounts to increase service contracts for Dept of State, Tri - Care Medical and National Association for Information Destruction.
  • Responded to Request for Information in order to direct sales energy and to increase sales opportunity for the Federal Team.

Confidential, Centreville, VA

Business Process Manager

Responsibilities:

  • Provided pre sales solution demonstrations of Change, Requirements and Testing Management for Federal accounts.
  • Designed a training session for perspective customers to become more familiar with Confidential solutions and to understand industry standard CM and RM.
  • Provided post sales support and on-site visits to existing customers to increase federal sales with existing customers.
  • Worked at trade shows and seminars to deliver Confidential solution messages

Confidential, Centreville, VA

Business Process Manager

Responsibilities:

  • Provided pre sales solution demonstrations for Change Management for commercial and federal accounts
  • Acquired ITIL certification for Help Desk Change Management.

Confidential, Herndon, VA

Business Process Manager

Responsibilities:

  • Provided pre sales solution demonstrations for Confidential (now Confidential ) backup and failover systems.
  • Provided pre sales demonstrations of Confidential tape and disk drives.
  • Worked with prospects on backup solutions using SAN procedures to discover the best solution for that organization.

Confidential, Herndon, VA

Business Process Manager

Responsibilities:

  • Provided pre sales solution demonstrations for a Java driven reporting tool for universities and biological firms.
  • Designed a sales script and demonstration environment for outside sales.
  • Provided seminar and trade show presentations to teach the value of three dimensional reporting.
  • Replied to Request for Information to determine sales strategy and increase sales opportunity.

Confidential, Confidential, VA

Business Process Manager

Responsibilities:

  • Provided pre sales solution demonstrations for Customer Relationship Management solution for commercial and federal customers.
  • Provided proof of concept training for customers with our solution.
  • Responded to requests for Information in order to increase sales opportunities.
  • Created a training program for new Sales Engineers and provided training at Confidential office.

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