SUMMARY:

• An accomplished Senior Technology Solutions Executive with a proven track record for building and leading world - class technology solutions to support various customers w/ revenue growth from $1 million up to $10+ million dollars.
• Research & Development ( Confidential & Confidential ) leveraging Internet of things (IoT) for Smart sensor devices & appliances, Machine to Machine (M2M) with IoT device deployments, Technology Roadmap to Digital Transformation for Fortune 500 and Multinational Organizations, Business Case & Product Development, Program/Project Management PMO with real-time visibility into project budgets and actual costs, Business Process Reengineering, Agile and Water fall Project Management methodologies for infrastructure Optimization & Software Development, Risk Management & Mitigation strategies, Customer & Vendors Partnership Development, Strategic Organizational Alliance & Planning, Professional Services and P&L Management.
• Information Technology, Oil and Gas, Utility, Financial Services, Telecommunications, Healthcare, Government, eCcommerce, Education, Retail, and Manufacturing.
• Known within the industry for driving business results and maximizing profitability through the delivery of exceptional product quality and services, prudent management of people, technology and processes with proven ability to manage budgets; align technology strategy with corporate strategy; set business and group goals and lead large management teams to achieve business goals while exceeding client expectations.
• Efficient in Project Management (PM) delivery Life cycle stemming from Requirement Scoping, Design (Prototyping) & Build, Testing (UAT), QA, Training, Sign-Off & Go-Live).
• Proficient in Enterprise Global outsourcing and Vendor Management.
• Highly proficient in Enterprise managments, products deployment and software development lifecycle,
• Utilize best of breed Agile (bottom-up) and waterfall (top-down) PM delivery approaches to provide quick builds and working solutions in the following areas:
• Intranets, Extranets & Customer Portals deployment (B2B), (B2C), (B2G)
• Business Intelligence deployments (Financials and Operations), Data-driven decision management to gain competitive advantage, integrating massive amounts of data (intelligence) from different areas of the business to derive actionable data in real time.
• Enterprise Systems Integration Solutions (multiple data sources, smart devices, appliances, Web and Mobile workspace)
• Championed various products development and mobile innovation solutions delivery.
• Successfully empowered Information workers with a boost in business productivity via the deployment of a cross platform mobile data capturing technology.
• Successfully initiated mobile adoption strategy for field service workers to increase field operation visibility via geolocation tracking features for Oil and Gas, banks, state agencies and utility companies.
• Successfully led solution launches, events, sales evangelism, strategic partnership alliances and partner enablement around mobility deployment planning, and Operations for SMBs and the Enterprise
• Successfully designed M2M device applications with Internet of things (IoT) technology platform for smart data capturing, data aggregation and assets monitoring for Oil and Gas, financial, retails and Utility companies.
• M2M/IoT applications successfully managed field deployments for a wide range of sensors devices/appliances, control systems and equipment with communication sensors includes:
• Programmable logic controllers (PLCs)
• Data loggers
• DC to AC power inverters
• Temperature and humidity sensors
• Level, pressure and flow sensors
• Smart wireless devices (Smart meters),
• Dry or wet well monitoring sensors (ATGs) to communicate with the network across multiple Telco networks.
• Control infrastructure system updates for monitoring wireless devices, appliances as needed
• Deployed multiple data repositories using RDBMS & NoSQL Hadoop systems to collect data from various wireless devices/appliances,
• Leverage Business intelligence systems to acquire and visualize the data for analysis, usage and more importantly better management and control of assets being monitored
• Successfully managed deployments and migrations of Enterprise Content Management Systems (ECM) SharePoint 2007-2013 to SP2016 & O365 also deployed hybrid On-prem SP2013,2016 with O365 as well.
• Successfully managed deployments Web Portals along with Mobile workspace for various applications.
• Successfully managed deployments of Enterprise Document Management Systems ( Confidential ) SharePoint 2007-2013, 2016 & O365
• Successfully managed deployments Enterprise Records Management Systems (ERMS) SharePoint 2007-2013, 2016 & O365 for Paperless digital records management and Archiving
• Implemented Scanning & Imaging Solutions with multiple image printers/scanner eFiling Scanning & Imaging using best of breed solutions (Kodak,knowledgeLake)
• Document/Email Management/E-Signature components CoSign, DocuSign, E-SignLive
• Successfully implemented Business Process Management solutions (BPM) & Integration through numerous workflow automation via Web (.NET MVC), APIs and SharePoint.
• Managed deployments of Enterprise Project Management Systems (EPM) from Microsoft Project Server, Project office, AtTask/Workfront, and Brightwork.
• Successfully managed deployments of Business Intelligence (BI) reporting and analytics platforms for better insight into performance via centralize repository of financial and operational data sources, structured and unstructured (Hadoop) data platforms, BI platforms integration with LOB includes Oracle, SAP, Microsoft SQL Servers and many more.
• Successfully managed deployments of Core Applications Performance Monitoring (APM) solutions across multiple platforms (APM)
• Successfully managed several deployments and provisioning of Microsoft Solution Suites: O365 Integration, Hybrid (On-Prem and Cloud both Private, AWS and Azure), Intranet/Portal deployments with SharePoint 2007/2010/2013/ On-Prem and hybrid migration to SharePoint 2016/O365.
• Successfully managed the delivery of Mobile Solutions Cross Platform Telerik System for native development for Web (HTML 5), iOS and Android
• Successfully managed the delivery of Core multi-platform API integrations with cloud platforms along with access controls delegations and interoperability between cloud systems AWS EC2, AWS S3 Object storage, Hybrid Private Cloud, Hyper-V, VMware, and Microsoft Azure leveraging best of breed Software as a service (Saas) and Platform as a service (Paas).
• Managed a successful Web Service API, AWS integrations via REST API along with multiple LOBs; Leveraging Data integration services (DIS) with multiple API protocols successfully integrated with ERPs such as SAP, Sales Force, Siebel, Oracle EBS, Unstructured Columnar data (Hadoop), Microsoft Dynamics, Microsoft SSIS/SSAS etc
• Successfully provided On-going recommendation of best-of-breed technology product development and implementation strategy to meet client’s business requirements, typically reducing total cost of ownership by 30%
• Achieved on-time project delivery and successes collaborating onsite and offsite as a Program Manager, Project Manager responsible for the design and deployment of several solutions addressing various clients business needs and opportunities,
• Successfully provided advisory capacity and technical guidance to multiple teams delivering technologies related to the development and support an enterprise-wide business solution suites such as SAP, Oracle EBS, Seibel, Microsoft Dynamics CRM and Microsoft SharePoint.
• Executive Business Solutions Strategy and Leadership Accomplishments
• Proficient in International deal initiations, brokerage and facilitations while driving company’s key strategic initiatives from inception phase to completion.
• Instrumental in establishing company-wide strategic plans and incorporating into the company's overall goals.
• Proficient in translating strategies into actionable and quantitative plans driven and executed via ample collaborations between employees, partners, suppliers, and contractors both locally and globally.
• Successfully managed numerous projects using best of breed PM methodologies around Scrum (Agile) and Waterfall.
• Efficient in mobilizing and managing teams of individuals charged with executing strategies while instrumental in monitoring and monetizing the execution of each strategic plan.
• As head of services, use KPIs to track and better manage organization’s financials, operations and business services performance portfolio, PMO, resources, projects, and customer engagements.
• Managed a workforce of 100+ technical and professional services staff
• Successfully analyzed the company’s technology and product line investment strategy, re-aligned products and services priority to improve product line profitability by 37%.
• Successfully modernized a million dollar division to improve productivity, product quality and cost reduction.
• Successfully led M2M/IoT deployment across the energy and utility sector to better track and monitor several operational assets such as oil and gas extraction pipeline, storage tanks as well as energy grids (utility) transmission and distribution assets.
• Successfully used M2M/IoT to provision 24 hours/365days sensor tracking of crude distributions across country from depot terminals product lifting to retail stations, product offloading and products sold with full integrations with Forecourts ATGs.
• Successfully led M2M/IoT technology solutions to provision a 24 hours/365days tracking of Utility substations, customers’ consumption patterns (residential and Industrial) in order to meet up energy consumption demands and better monitor energy losses via technical and non-technical losses.
• Successfully established a divisional structure and performance management benchmark to manage various global teams in support of the company’s global expansion into different regions using Situation-Based Global Outsourcing models.
• Successfully expanded global partner channel reach with the ability to initiate profitable alliances with global vendors and suppliers.
• Successfully led large scale global implementations worth over $10 million in recurring revenue
• Successfully resolved complex technology and integration issues and recovered a multi-million dollar Fortune 500 account which was in transition to a leading competitor
• Successfully led technology advisory with executive leadership skills, combining deep industry knowledge of technology and business acumen to help clients realize the value their technology investments.
• Successfully introduced advanced Agile/Lean products and software development methodologies to quicken time to market while improving product quality and output.
• Successfully delivered projects leveraging Project Management Office (PMO) standard methodologies using best of breed agile and waterfall project management (hybrid) methods.

PROFESSIONAL EXPERIENCE:

Confidential

Chief Technology Strategist and Business Solutions Architect Officer/ PMO

Responsibilities:

• An experienced IT Executive Consultant with over 15 years of experience in the implementation of enterprise technology solutions for large and mid-market companies. Acquired extensive leadership and management experience over the years by successfully leading the delivery of several large business-critical solutions for major fortune 500 corporations across North America and West Africa. Successful track record of timely delivery of projects and within budget. Presently leads Confidential Technologies delivery team and drives business strategy, consultation and products development ( Confidential & Confidential ); Provides strategic and trusted advisory guidance to multiple customers helping them make complex business decisions within a short timeframe while wading through the vast growing technology landscape, performed risk managements and mitigations on various projects.
• Successfully designed and delivered core business productivity solutions and products for clients. Initiated smart data capturing, process automations and application customization around numerous LOBs to support complex business requirements of very large globally distributed clients.
• Instrumental in putting together winning teams for various projects with key resources responsible for the successful delivery of each project engaged upon. Quickly identified each consultant team members’ strengths for better leverage on respective project while also sourcing for complimentary skillset within resource pool to help fill the gap and propel swiftly for quick and on-time project deliveries.

Confidential

Chief Technology Strategist and Solutions Architect/PMO

Responsibilities:

• Station Management Solution (SMS) deployed (Agile Delivery Approach):
• Successfully managed Confidential ’s delivery team in the deployment of Oando sales management (SMS), an online web/mobile platform used to capture and manage daily activities at Oando Marketing’s retail forecourts. Leveraging an Agile PM approach, helped Oando optimize its forecourt processes by automating the current paper-based daily sales book keeping. Provisioned SMS as an electronic record keeping solution that helped its retail stores collect and store data electronically. The solution encompassed a web and mobile based application designed to take the daily sales records online and manage cash records with stock sales information at the forecourt.
• Online real-time station sales, Capex and inventory System: The platform provides access to web and mobile real-time sales and stock information. 90% cycle time reduction in submitting station information.
• Station Efficiency: The platform provided mobile features for capturing predefine orders, and reorder, equipment service records and downtime (thus reducing time to repair).
• Station Analysis: The platform provided an extensive reporting capability to analyze complex situations, leveraged core reporting capability to build intelligence and enhance informed decision making.
• The solution centralized the client’s retail data stores to access station information: i.e. a centralized information repository to enable user access to insightful business information from anywhere, at any time.
• Oando Service Level Tracker Application Solution Deployed (Waterfall Approach)
• Successfully managed the implementation of Service level Agreement ( Confidential Portal), a compliance dashboard and reporting Tool on SharePoint 2013.
• The Application helps Oando PLC address inter-departmental Confidential tracking and reporting needs. The Confidential Compliance dashboards and charts enables business users explore vast amounts of data, monitoring performance and service level compliance SLAs in real-time at a glance.
• Various divisions at Oando use the Confidential tracker to monitor departmental and entity service-level delivery, giving Oando business users insight into performance relating to service request processing across the organization.
• Successful API integration with the Line-of-Business (LOB) application database to pick up approved Inter-departmental requests.
• Successful configuration of inter-departmental service levels to track Confidential timeframes based on agreements with various types of requests.
• Successful tracking and notification of breaches during defined Confidential timeframes
• Exceptional dashboards and reports on inter-departmental Confidential metrics for Business Intelligence reporting
• Oando Scorecards & Business Intelligence - Performance Monitoring & Executive Insights BI Solutions Delivered (Waterfall Approach)
• Deployed BI Data Warehouse, Consolidated Data from multiple sources for Central Analysis & Reporting for Upstream, Midstream and Downstream including: Asset Performance during Production, Utilization, Efficiency, and Availability
• Deployed Financial Performance Reporting and Dashboards around: Costs, Revenue, Gross Margin, Cash Margin, and Profitability
• Deployed Operational Performance Reporting and Dashboards around: Manpower, HR Development, Consumption, Customer Service, JV Requirements
• Deployed Regulatory & Compliance Performance Reporting and Dashboards around: Safety, Environment, Flaring Reporting
• Successful Executive Dashboards & Scorecards provisioned for Oando with tools to measure its business performance using balanced scorecards and interactive dashboards
• Reporting:- Successfully provisioned a central data warehouse for historical reporting using data from its enterprise and production systems with support for real-time data feeds
• Analytics: - Successfully provisioned analytical tools for analysis of past performance to determine areas or strengths, weaknesses, and opportunities for improvement, leveraging best-of-breed visualization tools and analytics to help the customer understand its complex operational environment while equipping its business users and stakeholders with quicker business insights, and information to ask better questions.
• Planning & Budgeting: - made provisions for the client with tools to support periodic production planning, financial budgeting and continuous monitoring to planned targets.
• Forecasting:- made provisions for tools to accommodate predictive analytics leveraging historical data, real-time field data, and industry/markets data

Confidential

Responsibilities:

• Solution Deployed: Successfully deployed Web & Mobile Portal Solutions with the following features (Agile PM Deliveries)
• Oil & Gas Customer & Vendor Portal:
• Oil & Gas Customer & Vendor Portal
• Secure Customer Channel
• Customer profile management
• Secured customer & vendor access
• Secured Document Sharing with Customers & Vendors
• Customer Collaboration Portal
• Customer News & Newsletter Management
• Customer Notifications
• Customer & Vendor Survey
• Customer request/feedback
• Pricing & Product Ordering Portal
• Competitor & Market Price comparison
• Product catalog with ERP integration
• Product order & requisition
• Credit & Payment Portal
• Customer Credit limit management
• Customer Credit rating management
• Payment performance report in comparison to payment terms
• Customer lifecycle management
• Invoicing & Payment history
• Customer Portal Solutions deployment Achievement:
• Improved Customer Delivery & Operational Efficiency via the portal; a strategic self- service solution that propelled the organization's growth and reputation to new levels.
• Helped build client loyalty,
• Improved customer satisfaction, speed and enhance service, reduce customer support costs
• Generated significant revenue.
• Provisioned Dynamic dashboards & charts that enabled Oando explore vast amounts of data and find meaningful business insights to facilitate more informed decision making, at both the strategic and tactical levels
• Customer invoices and account statements were generated for customers’ On-demand. Thus the automated services available to Oando customers’ provided a strategic value to the organization by enabling delivery of high-quality customer experience

Confidential

Chief Technology Strategist and Solutions Architect/PMO

Responsibilities:

• Using an Agile PM approach, Designed Confidential ’s SmartMonitor, a complete end-to-end platform that plugs into the ecosystem of the entire Oil & Gas Industry value chain to provide real-time insights & visibility with a bird’s eye view of what’s going on across the entire value chain.
• Deployed SmartMonitor monitoring platform at the Central Head Quarters (CHQ) for real-time visibility into the Oil and Gas regional operations, this includes:
• Depots and Retail stations tracking of Open & Closing daily Stocks.
• Combination of M2M appliances w/IoT software, hardware, and smart monitoring devices incorporated with workflow process automations, and people under a Managed Services platform delivery model to deliver immediate value to the Oil & Gas industry.
• API integrations to link data from the M2M front-end database with the Company’s back-end system, applications and user interfaces
• Designed an end-to-end M2M IoT monitoring workflow automation platform that seamlessly integrates with the region’s Oil & Gas industry agencies, regulators and stakeholders, it provides management capabilities for quick insights into petroleum products supply chain stemming from vessel tracking (inbound Crude Oil) into the region from international waters, discharging at depots, products quality health checks and verifications (digitally) prior to final delivery and movement into retail stations (Crude product lifting and discharging)
• Crude Oil lifting and tracking at 37 retail stations with automatic tank gauge ( Confidential ) systems integration into forecourt systems;
• SmartMonitor significantly helps to reduce Crude Oil loss, theft, fraud and inefficiencies due to poor value delivery tracking systems in the region.
• M2M/IoT platform deployed made it easy to connect with deployed assets in the field to easily identify Crude petroleum goods in transit, in other to be able to capture geolocations while also connecting to the company’s assets validate agains tank crude volumes in real-time.
• SmartMonitor leveraged standard APIs to easily accessed and expose various features and functions into its operations command control system.
• Vessels Importation tracking API integration on international waters with a global vessel tracking platform for West African bound crude oil vessel geolocation monitoring, arrivals and product discharge successfully provided insights and updates for inbound crude oil vessel details, products type, crew details and product volume.
• Several automated workflow processes implemented for verifying and validating imported Crude Oil volumes, quality along with document management and storage capability for regulatory audits and paper trails.
• SmartMonitor integration with Automatic Tank Gauging system ( Confidential ) enabled Vessel/Pipeline discharge reporting mechanism for Depot Haulage Reports, Tank Monitoring and Calibrations measurements more efficient.
• SmartMonitor crude Oil Distributions Truck monitoring provisioned GPS geolocation tracking system to help quickly identify Truck Locations, Truck Movement, routes Truck Product Metering & Calibration at depots and retail stations.
• SmartMonitor hub integration with SAP via a robust enterprise service bus (ESB) with numerous message brokers made the myriad benefits of the ESB become evident around Security, agility, availability, and other key characteristics, this made SmartMonitor’s Integration across all SBUs with Real-Time Feeds flawless.
• Crude Oil Exploration and Production tracking Module with SmartMonitor, SAP exploration and production tracking feeds from SmartMonitor into SAP, Products Sales Feeds, Fleet Tracking feeds from SmartMonitor into SAP, and Real-Time data from Depots and Refineries Feeds from SmartMonitor integration with SAP, including Real-Time Vessel and Terminals Feeds from SmartMonitor into SAP

Confidential, GA

Chief Technology Strategist and Solutions Architect/ PMO

Responsibilities:

• Managed successful delivery of Legacy Enterprise Document Management System ( Confidential ) migration from SharePoint Server 2007 to SharePoint 2013
• Optimized and automated existing faculty administrative service processes around account payment tracking, purchase requisitions, approvals and faculty expense reporting processes.
• Managed delivery and Provisioning of all standing committees and quality enhancement teams meeting document repository - minutes, agendas, and other documents
• Managed delivery and Provisioning of Confidential online advisory committee Meetings and discussion forums for all Academic Programs including stored document repository on the portal.
• Managed delivery and Provisioning of all academic “Schools” and Programs enabling faculty to share documentation, curriculums for classes and accreditations.
• Managed delivery and Provisioning of Academic Affairs leverage the portal system for maintaining faculty credentials.
• Several campuses now use the portal for signing up for late registration, budget meetings between Dis, Faculty, and more. The Institution make handbooks, reports, and manuals available to the college employees via the Portal.
• Student Affairs now process admissions letters generation and process automations on the Portal
• Information Technology leverages the portal to provision forms and policies.
• IA Division shares photo of college events through SharePoint. Official logos are stored in SharePoint and the Division’s Events Calendar helps the Division keep up with events IA is hosting, assisting, or otherwise participating in.
• A Master Calendar of all events on all campuses is maintained on the Provost Site. Each of the 5 major campuses provisioned with a calendar showing events happening on their campus.

Confidential

Chief Technology Strategist and Solutions Architect/ PMO

Responsibilities:

• Instrumental in Confidential & Confidential products development, manufacturing and design prototypes of utility wireless smart meters for water, gas and electricity.
• Smart Grid Utility Solutions Deployment (Agile Delivery)
• Successfully managed deployment and integration of a utility IT-based energy demand-side management system to provision a better utility control systems with efficient demand side Operations monitoring and performance management capabilities.
• Leveraged IoT & Big Data capabilities in the cloud to deploy and scale its platform and reduce its Total cost of ownership (TCO)
• Worked with Global Offshore team out of China for two years in designing integrated circuits, prototyping and setting up data capturing and monitoring appliances/devices using smart devices along with machine to- machine (M2M) technology to help Utility companies and Execs bring superior services and communication to its customers around energy consumption usage from daily, weekly, monthly and annual consumptions, this was provisioned web and mobile platforms with real-time reporting capabilities for customers. This has become the standard for Smart Grid Utility providers and also increased the demand for customers to use purchase smart meters to better understand their consumption patterns and reduce its energy usage.
• Successfully managed the provisioning of an Integrated Automated Prepayment (IAP) gateway platform that provides a seamless Hybrid solution for Advance Metering Infrastructure (AMI) revenue collection.
• Leveraged IoT/M2M applications with embedded Global SIM to service customers and streamline data collection across multiple substations while working hand to hand with Telco providers for data transformation.
• Successfully managed the deployment of M2M communications (peer-2-peer) to lower Telco carrier costs, operational and maintenance costs, while increasing visibility into their operations to help improve response times to issues,
• Provisioned and delivered various service-level agreements (SLAs).
• Solution fully matured utility’s platform to provision an efficient and automated revenue collection of data for real-time billing and consumption monitoring pattern analytics on-demand and on schedule by the Utility and its customers.
• Put together a design team to design and prototype an automatic token transfer ( Confidential ) mechanisms that helped automate payments in real-time solving one of the main issues around energy theft and revenue collections as a result of energy circumvention in the region.
• Successfully managed the provisioning of a complete end-to-end solution for the utility to finalize the build of its Operations Command Center (OCC) for other utilities in the region.
• The utility was able to leverage an end-to-end state of art smart grid technology solution suite to harness the power of real-time operations performance consumption monitoring and assets management of utility stations and substations.
• The utility succeeded in meeting its primary goal with a focus on providing a smart utility platform for power, water and gas consumption management solutions with smart metering technology for various utility customers across Africa.
• The utility now provisions reliable utility asset monitoring and management capabilities with other utilities in the region.
• There has been significant decrease in non-technical losses and operational costs with a proactive maintenance schedule via a reliable platform that monitors and enables seamless concurrent transactions between distributions substations and its customer facilities.
• The Utility now has guaranteed cash flow through popular PPM systems in order accurately track on-time bill payments to help solve the problems of inflated billing and customer usage history.

Confidential

Chief Technology Strategist and Solutions Architect

Responsibilities:

• The bank needed an APM solution with the following capabilities to help eliminate the bank's multiple ATM and online banking transaction issues that reported false transactions and alerts as a result of Application code bug issues, Server performance issues, and network issues among many other components of the ecosystem of Online and ATM banking
• Proposed and Deployed an APM that could meet the bank’s need, thus offering the following Solutions:
• Trace an individual transaction from a user down to the method and SQL level
• Hand off a tangible transaction trace file to development for offline analysis
• Demonstrate the ability to monitor end-users' experience from within their browser and tie User browser actions to back-end server requests
• Demonstrate the ability to monitor components within the browser and identify performance bottlenecks
• Dynamically build architecture views for verification of monitored application nodes
• Tie exceptions (even hidden ones) and log messages to the originating transaction
• Create an easily readable dashboard with user level alerts
• Create memory dumps and thread dumps automatically based on thresholds
• Demonstrate the ability to provide deep insight into the application in the shortest possible time and identify the areas of code where the majority of each transaction's time is spent
• Demonstrate the ability to create dashboards for proactive production monitoring
• Ensure the APM platform is very easy to install and use
• Online Banking Applications Performance Monitoring Solution Deployment Accomplishments: Successfully Proposed Compuware’s APM Product and also managed a full delivery implementation, hiring a competent global Vendor out of South Africa was instrumental in the success of the project. This allowed the bank to quickly understand and respond to its ever-changing application landscape.
• The APM cut across multiple platforms to help quickly identify the root cause of the problem in the client, network tier, and the server, application tier.
• APM solution provided application visibility from the first mile to the last mile (agentless, multitier analysis, application component analysis, network/server monitoring in addition to transaction tracing). This visibility was established through three primary mechanisms; End User Experience (EUE), Application Analytics and Business Service Management.
• Compuware APM leveraged two approaches to EUE; Synthetic or Real User Monitoring. Both approaches provided value were typically used in a complementary manner to gain a holistic view of service delivery to a user/customer/employee.
• Synthetic EUE initiated the simulation of a user(s) executing a business transaction against a defined schedule from a defined set of locations. For example: every 15 minutes Log in to Internet Banking and perform a balance enquiry from locations across the globe i.e. West Africa (Nigeria ), South Africa (Johannesburg, Cape Town ), London, New York and Tokyo.
• This Synthetic tests allowed EUE to be measured on a 24/7 basis and from any number of locations depending on the application and its user base.
• Compuware’s APM Real User Monitoring (RUM) was also introduced as a means of gaining visibility across a much broader data set i.e. all user(s) of an application(s). It also addressed the challenge of synthetically injecting fictitious/test data into financial systems by non-intrusively monitoring all users and all transactions 24/7.
• Compuware’s RUM solution extends this capability in to keys ways by first covering a broader set of application architectures/technologies than any other competitor and more importantly is able to do this at a business transaction level. Secondly it extends the ability to monitor users beyond the firewall.
• Compuware’s APM Application Analytics solution provided Application Analytics that provide detailed visibility across 4 tiers; Client (execution of application code across browser, Java/.Net Thick Client or Native Mobile Application), Network (LAN/WAN visibility on network traffic), Server (Web, Application, Database or Mainframe) and Application (the ability to trace a transaction across the data center while also providing diagnostic visibility down to a line of code).
• Compuware’s Business Service Management solution enabled the bank to establish a framework that allows for real-time business-based dash-boarding and reporting for both internal and external application stakeholders. It achieved this through an easily configured service model that rapidly defines the relationship between business and IT services, thus enabling reporting that provides relevant role-based visibility, impact analysis and most importantly consolidates information across the technical (other monitoring systems), business (business-relevant data from the monitored applications), service desk and CMDB where necessary, into a single pane of glass.