Senior Consultant Resume

PROFESSIONAL SUMMARY:

Working as Techno/Functional Consultant with 8+ years of Software Design and Development experience including Significant Experience of 7+ Years on Confidential PPM Practice.
Knowledge on Portlets, Portlet page configurations, XML Open Gateway, Jobs, Custom Object Implementation, process design and implementation, GEL Scripts, NSQL and Oracle Database Logics, Webi Reports, Jaspersoft Reports.
Worked across phases of SDLC beginning from requirements analysis, design and construction, coding, testing, documentation, production roll - out, trainings & maintenance. Also worked on Development and Maintenance Support projects
Ability to communicate, co-ordinate and manage the assigned tasks with consistency. Has technical competency, complemented with good communication skills and user interaction abilities
Capable to deliver solutions within the marked deadline and quick adjustment to different technologies in a short time frame.
On-site Coordination & Client Management, currently Onsite experience includes successful assignments at client location.
Proven track record in converting business challenges into Clarity techno functional solutions.

TECHNICAL SKILLS:

Tools: Confidential PPM (Project and Portfolio Management Tool) 8.X/v12/v13/v14/v15HP Quality Center, Toad, BMC Remedy User, Eclipse, Data Studio, PL/SQL Developer, XMLSpy, Service Now, Jasper soft Studio

Reporting: Webi/Infoview and Jaspersoft

Database: SQL, PL/SQL, Oracle9i, Oracle10g, Oracle11g

Clarity: XML Open Gateway (XOG), GEL Scripts, NSQL

SCM/Case Tools: VSS, Sharepoint

Operating Systems: WINDOWS 2000/XP/7/8/10.

Language: PL/SQL, Java, Basics in Unix. Knowledge of C and C++

PROFESSIONAL EXPERIENCE:

Confidential

Software : Confidential, Oracle

Senior Consultant

Responsibilities:

Troubleshooting the CA PPM application for any new/prior/raised issue and providing appropriate workaround and or permanent resolution for the same.
Following the ITIL processes and adherence to the SLA for the incidents/service request raised.
Involved in the requirements analysis, Impact Analysis for enhancement/request and providing applicable solution.
Syncing up with internal CA support to work along and coordination with customer/external team.
Sharing possible approaches with pros and cons for a request.
Involvement into Design, test cases, test data preparation and testing.
Team Player : Mentoring the team, guiding for improvement and help drive business thereby.
Reviewing/Preparing deliverables (E.g Design document, Test Plans, code, etc)
Providing KT to the customers based on request and help drive adopt the PPM maturely.
Proactively monitoring customer Env, suggesting continuous improvement for enhanced user/customer satisfaction.

Confidential

Platform: Windows 7

Software : Confidential, Oracle

Support Lead

Responsibilities:

Leading Offshore team and provides extended support (Functional & Technical) whenever required.
Involved in the requirements analysis, Impact Analysis for enhancement tasks and providing applicable solution.
Coordination with Business and external team.
Participated in all the Data Modeling and Design Discussions to prepare the technical specification.
Involvement into test cases, test data preparation and testing.
Debugging of the application issues and applying solution for the same.
Mentoring the team
Reviewing team deliverables (E.g Design document, Test Plans, code, etc)
Task assignment with functional & technical perspective
On-site Coordination & Client Management
Enterprise Application Integrations (EAI) like Clarity with SharePoint, sales - force or any enterprise application using GEL, Java and Web services (XML -SOAP)
Integration of Clarity with Google Map.
Oracle integration using SSO in restrictive ON Demand Env 13.3

Confidential

Platform: Windows 2000, Windows XP.

Software: Confidential, Oracle

Senior Software Programmer/ Technology Analyst

Responsibilities:

Detailed analysis of client business requirements
Requirement estimation, planning, scheduling and tracking
Understanding of ‘As-Is’ process
Requirement Analysis/Design and Recommendations/Dev Build and Testing
Documentation
To provide technical support
Maintaining/ improving processes being followed in the project
User/ Client Team training
Defect Prevention
Developed Reusable artifacts in Clarity like Data Extraction to integrate with External World, Multiple DB connection, Handling Server-side issues.
Have implemented in many Clarity Tips and Tricks to get the work done in minimal effort.
Rich Experience of Clarity Upgrade
Security Model Implementation
Solved several clarity technical issues and many workaround/new approaches implemented where CA Support also appreciated.

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