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Sr. Business Analyst Resume

San Francisco, CA

SUMMARY:

  • Over 7 years of experience as Business Analyst in deployment of web - based, client-server applications, developing business processes and system solutions for projects from conceptualization to implementation involved in various phases like Requirement elicitation, Analysis/Design, Development and Testing.
  • In depth knowledge of the Software Development Life Cycle (SDLC) using various methodologies like Agile (SCRUM) and Waterfall Methodology.
  • Involved in generating business requirements (BRD), functional specifications (FSD/FRD), detailed design specifications, use cases and UML diagrams to communicate the intended system functionality to the development team.
  • Reviewed and assessed the information gathered, defined key facts and issues, identified potential problems and facilitated problem resolution.
  • Authored business and system requirements analyses and functional specifications with supporting business process flows (data modeling), Traceability matrices, risk analyses and concept of operations for systems utilizing company standards, processes, and procedures.
  • Worked on an infrastructure team tasked with the upgrade of all Windows 7 computers to Windows 10. This project involved the identification of computer assets, their locations, current operating system and software installations.
  • Interacted with large teams of testers and developers through excellent communication and interpersonal skills.
  • Involved in documenting test plans, test cases, and solving UAT issues.
  • Skilled in Requirement Analysis, Use Case development, UML/BPMN Modeling with Sequence Diagrams, Activity Diagrams, Data flow, Context diagram, and process flow diagrams using MS Visio
  • Acted as a liaison between the development team and the management team to resolve any conflicts in terms of requirements.
  • Key member in suggesting and implementation of a new operating system Windows 10 Enterprise in the organization. Experience in working with QA team to develop the Test plans, Test scenarios, Test procedures, and Test cases to ensure adequate testing of software both before and after completion.
  • Working knowledge of SOA concepts and Web Services (SOAP and REST-based) and associated mechanisms.
  • Assisted in development of business decision documents as needed by collaborating with DCs, DCPs, business partners, system partners and core teams.
  • Facilitated User Acceptance Testing (UAT) with the stakeholders and the business users as well as trained users to use the system configured.
  • Excellent verbal/written communication skills and strong analytical abilities and can perform well both independently and as a team player.

PROFESSIONAL EXPERIENCE:

Confidential - San Francisco, CA

Sr. Business Analyst

Responsibilities:

  • Gathered high level requirements and developed scope of the project. Performed the requirement analysis, impact analysis and documented the requirements.
  • Conducted weekly meetings for deciding the Policies and Procedures to be followed while constructing new sites.
  • Created and developed new functionality in the application to meet automobile loan needs
  • Designed and developed Use Cases, Activity Diagrams., Sequence Diagrams, and OD using UML. Analyzed and translated business requirements into system specifications utilizing UML and RUP methodology.
  • Analyzed existing system logic difficulties and revised them as needed
  • Thoroughly studied the requirements for the process re-engineering
  • Interacted with users for verifying User Requirements, managing Change Control Process, updating existing Documentation
  • Created relationships in Requirement Traceability Matrix linking Business Requirements to Functional requirements and Functional Requirements to Systems Requirements.
  • Conducted Joint Application Development (JAD) sessions with IT groups. Identified the Key Changes, and participated in Stakeholder Management to communicate effectively with them
  • Assisted in building a business analysis process model using Rational Rose and Visio.
  • Collaborated with project manager to organize training material and write user manuals
  • Followed a systematic approach to eliciting, organizing, and documenting requirements of the system.
  • Reviewed the Joint Requirement Documents (JRD) with the cross functional team to analyze the High Level Requirements.
  • Interacted with client and the Technical Team for requirement gathering and translation of Business Requirement to Technical specifications.
  • Planned and documented procedures for data processing and prepared data flow diagrams for the application.
  • Documented the Traceability Matrix for tracing the Test Cases and requirements related to them.
  • Analyzed Business intelligence requirement and come up with recommendations with its pros and cons.
  • Prepared Demo on SharePoint for various businesses to get new approvals.
  • Involved in functionality, regression testing, integration testing and system testing. Involved in creating and executing the automation test scripts using the tool QTP.
  • Involved in Functionality Testing for the modules and conduct Interface and Regression Testing during the various phases of the development using QTP. Implemented automated regression test scripts based on business requirements using Quick Test Professional.

Confidential, Norwich, CT

Business Analyst

Responsibilities:

  • Understand and assessed the clients IT systems and business processes by Interacting with business users and SME’s in loan managers, underwriting heads, heads in credit departments, gathered requirements for business definition.
  • Facilitated JAD sessions with management, development team, users and other stakeholders to define functional requirements.
  • Created Business Requirement Document (BRD), Functional Requirement Specifications (FRS), and Technical Requirement Specification for application development.
  • Established a business Analysis methodology around the Rational Unified Process (RUP) methodology.
  • Explore different phase in the lifecycle and then created the system in a way that the riskier claims could be easily identified and monitored.
  • Worked on an infrastructure team tasked with the upgrade of all Windows 7 computers to Windows 10. This project involved the identification of computer assets, their locations, current operating system and software installations.
  • Recommended new Windows 10 Enterprise SE operating system in the organization. Lead in charge of deployment and rollout of the system on the end user desktops and laptops. Recommended Skype for Business in the organization as a communication software for IM & UM between the staff.
  • Created and managed project templates, use case templates, requirement types and traceability matrix in Requisite Pro., and build business analysis process model using Rational Rose.
  • Prepared Use Cases, Activity Diagrams, Sequence Diagrams, and Workflow Diagrams using UML and also prototyped the application, providing screen shots for better visualization.
  • Conducted walkthroughs with the end users and stakeholders to gather the change requests to upgrade or change the specifications for the product.
  • Re-engineered processes to achieve compliance with current methodology, improve process time and reduce customer service time, increase efficiency of operations and minimize risks in transaction processing.
  • Acted as User Acceptance Testing coordinator and monitored business testing and interfaced with the development team regarding defect status and fixes on a daily basis.
  • Played a key role in the planning User Accepted Testing, test Plans, test cases, test input data and test procedures testing using Test Manager.

Confidential, Columbus, OH

Business Analyst

Responsibilities:

  • Involved in gathering and analyzing business requirements from existing and proposed models.
  • Worked with stakeholders to formulate and communicate the initial business vision and scope projects.
  • Translated the initial high-level visions into User Stories, Product Backlogs, and any other supporting artifacts required for planning.
  • Effectively elicited and maintain business and system requirements from the initial phase to final implementation, assuring requirements meet standards.
  • Delivered requirement artifacts as needed for iterative development and testing.
  • Captured initial client requirement in MS Team Foundation Server
  • Attended agile iteration sessions and present a report on the status of various TFS tasks for the iteration
  • Ensured User Stories and supporting documents are substantially complete in time for development to begin.
  • Worked with developers to answer questions about client requirements and if necessary setup meeting with clients to obtain further clarification
  • During the design phase, worked with the development team to ensure testability, reliability, usability, maintainability and performance of a web-enabled client/server application.
  • Interacted with the User Experience teams, testing teams, development teams, business and the project management teams in understanding, clarifying, articulating and delivering requirements, changes and maintenance related activities.
  • Converted business requirements into functional & technical specifications by writing Use Cases & Design/Functional Specifications, drawing Activity diagrams & screen mockups using Office products.
  • Organized and facilitated customers and internal stakeholders conducting requirements gathering sessions with the purpose of defining the functional business and system requirements utilizing use cases in UML diagrams and textual descriptions, documenting requirements in a requirements database to track development.
  • Performed business and system analysis towards the resolution of reported application issues documenting all resolutions.
  • Created detailed Use Cases for every object functionality and scenario. Defined object types, data types on every function & page of the application using RUP.
  • Created templates & delta reports, defined Internationalization.

Confidential, Mayfield Village, OH

Business Analyst

Responsibilities:

  • Consulted with clients to define insurance processing requirements.
  • Involved in Inception Phase and prepared vision document that contain Business Requirement Documents for Commercial Lines Property and Casualty business and supporting documents that contain the essential business elements and detailed definitions.
  • Gathered user and business requirements through open-ended discussions, brainstorming sessions, role-playing and prototyping.
  • Documented the user requirements Analyzed and prioritized them and converted them as system requirements that must be included while developing the software.
  • Planned and defined Use Cases created Use Case diagrams, Scenarios and Use Case Narratives.
  • Created Activity Diagrams, Sequence Diagrams in Rational rose.
  • Facilitated JAD sessions with management, development team, users and other stakeholders to refine functional requirements.
  • Scheduled meetings with developers, System Analysts and testers to collaborate resource allocation and project completion.
  • Created Mock-up forms in HTML for better visualization and understanding of the software solution.
  • Created and managed project templates, use case templates, requirement types and tractability matrix in Requisite Pro.
  • Authored progress and completion reports which were then submitted to project management on a weekly basis in MS project.
  • Developed strategies with Quality Assurance group to implement Test Cases in Test manager for User Acceptance Testing.

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