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Business Consultant Resume

SUMMARY:

Results - oriented Information Systems professional with a track record of delivering state-of-the-art solutions on time and within budget. Experience gathering user requirements and converting them into system specifications throughout the full software development life cycle (SDLC) projects.Excellent analytical and problem solving skills.

CORE COMPETENCIES + STRENGTHS:

Requirements - Elicit/Document Work Flow + Gap Analysis Project Management + Tracking Data Conversion + Mapping Change Control Management Test Plans, Scripts + Cases UML Use Case Analysis Run Cross-Functional Teams End User Support Process Analysis Soft Skill Mastery Technical Proficiency

TECHNICAL SKILLS:

Environment: s OS/MVS, Windows NT/2000, IBM Mainframe, HP3000, Unisys A-Series, DEC/VAX, OS/390

Languages: SQL, HTML, JCL, COBOL, COBOL II, COBOL-74, MicroFocus COBOL, SAS, FOCUS

Applications: MS Project, MS Word, Excel, PowerPoint, Visio, SharePoint (Content Management), BMC Remedy, CA Clarity PPM, SAP R/3, PeopleSoft, CICS, IMS, DMS II, DB2, TSO/ISPF, VSAM, Panvalet, XPeditor, Viasoft, SAR, CA-7, ROSCOE, CHANGEMAN, File-Aid, NDM, SYNCSORT, ENDEAVOR, IMAGE, EASYTRIEVE, ViewDirect, INFOMAN, IBM Utilities

Methodologies: Waterfall, SDLC, Agile, Scrum, JAD

PROFESSIONAL EXPERIENCE:

Business Consultant

Confidential

Responsibilities:

  • Provide provide consultancy services to emerging businesses so that they can grow
  • Provide professional coaching to adult learners to help them develop and achieve goal s and optimize time
  • Responsible for technical support, business planning, goal setting, marketing, website/graphic design, personal development and CRM training.
  • Design and develop online business and technology courses

Business Analyst

Confidential

Responsibilities:

  • Provide support + security for organization's computer hardware, software and internet connectivity
  • Create, test, update and maintain organization's website
  • Facilitate workshops; manage the Contra Costa office; create/maintain workshop calendar

Business Systems Analyst

Confidential, San Ramon, CA

Responsibilities:

  • Consult with the Health & Medical Core Project Team, Confidential Business Units, and a third party vendor to design/build additional modules of the Electronic Medical Records (EMR) system by gathering business requirements, participating in User Acceptance Testing and working with others in supporting the deployment and implementation of the system to business units.
  • Work with project team members in the conversion/decommission of other systems to the new EMR.
  • Requirements gathering, system documentation, test plan creation, prioritize efforts that address concurrent demands arising from project deployment schedules, infrastructure delivery time frames, vendor interactions, global Business Unit needs
  • Coordinate with personnel and system analysts to gather and document business and functional requirements for enhancement of the EMR application including development of use cases, use case scenarios, and user interface design
  • Designed UAT test cases, partnered with users to carry out all test scenario instructions; identified, documented and managed defects; identified and assessed risk areas
  • Assess and understand customer business objectives and identify creative and doable business alternatives
  • Used SharePoint product suite for communication and collaboration, tracking project status and documentation version control. Via Sharepoint we were able to connect people, processes and systems to facilitate collaboration among employees (international), partners and customers ; assisted in management of division's website.

Business Analyst

Confidential

Responsibilities:

  • Provide support + security for organization's computer hardware, software and internet connectivity
  • Create, update and maintain organization's website
  • Facilitate workshops; manage the Contra Costa office; create/maintain workshop calendar

Business Systems Analyst

Confidential, Pleasanton, CA

Responsibilities:

  • Performed detailed assessment, impact analysis and remediation solution for the HIPAA compliance program, which included in-house and vendor-developed applications; detailed analysis of cross-functional applications and interfaces
  • Maintained close collaboration with internal groups and vendors to gather requirements; Engaged teams-- clearly communicated requirements + expectations to motivate staff to achieve shared goals.
  • Built relationships and collaborated with others to mine information, resolve problems + advance goals.
  • Defined, documented and communicated sustainability processes.
  • Data and database analysis and reporting
  • Accountable for data de-identification framework deliverables; submitted weekly management status reports for each region; responsible for project planning and scheduling, preparation of work effort estimates and coordination of data de-identification activities across multiple teams (including offshore); strategized plan schedule and coordinated testing to meet delivery dates. Used Agile and Waterfall methodologies in project plan development.
  • Monitored system/integration testing of modified software programs using test/production files and database
  • On team responsible for SIT and UAT environment--determined resources to be installed, setup and configuration of environments (hardware required for the test execution ; test data population, etc.); facilitated meetings to determine the data required for testing and scripts or data sets to run.
  • Coordinated with onsite and offshore staff to identify scenarios relating to the business process which needed to be tested; identified risks that had potential to affect the execution of UAT; identified and resolved defects during UAT
  • Used SharePoint platform as a central point for collaboration and document management tool to access pertinent documents required by our Pleasanton, Walnut Creek and India staff members.

SAP Business Analyst/Project Coordinator

Confidential, San Francisco

Responsibilities:

  • Partnered with users to identify, evaluate, and develop cost-effective solutions and procedures.
  • Supported applications by providing data analysis, design and development of solutions that support the data systems; provided support to the business partners and performed testing for new developments, upgrades, and work requests in SAP modules including SAP - HR (Human Resources), Travel and Expense (Travel Management) and HRIS.
  • Consistently exceeded all service-level agreements as Tier 2 Help Desk support; investigated and resolved production support issues; managed the test defect tracking resolution and re-testing cycles and ensured that the issues properly tracked from discovery to closure.
  • Supported the transition of legacy data to SAP; conducted parallel tests to certify data transfers—ensuring functionality of files in new system
  • Participated in team effort to transition Confidential to new database platform
  • Provided data mapping instructions to development team for extraction, transformation and loading to data warehouses
  • Created and ran test cases to check data accuracy
  • Generated management/user reports on data extractions

Test Data Coordinator

Confidential, Pleasanton, CA

Responsibilities:

  • Conducted assessment of test data coordination processes for Kaisers Medicare Modernization Act (MMA) project, including interviewing medical centers and regional staff to determine reporting requirements
  • Conducted analysis for end-to-end test data suites; performed gap analysis; created data models
  • Facilitated test data issue management and standardized/facilitated the test data fulfillment processes of cross-functional applications; identified data set-up and interface dependencies; coordinated data load schedules; defined data set up
  • Monitored the integrity of data during test execution
  • Developed management, productivity and trend reports
  • Used SharePoint platform as a central point for collaboration and document management tool to access pertinent documents required by our Pleasanton, Pasadena, Walnut Creek and India staff members.

Project Manager/Business Analyst

Confidential, Newbury Park, CA

Responsibilities:

  • Gathered system requirements and wrote technical and functional specifications
  • Wrote test plans, test scripts and scenarios for functional, load, stress, performance and regression testing
  • Logged, verified and tracked system problems reported by business partners; defect tracking
  • Created/executed/revised project work plans to meet changing requirements.
  • Planned resources and assigned responsibilities/roles
  • Conducted engagement reviews
  • Supported the Sales Incentive System and Broker Commission System including screen design and coding.
  • SharePoint used to share documents, collaborate with team and users, tracking and version control of documents, upload/download documents between work units.

Programmer/Business Analyst

Confidential, Santa Clara

Responsibilities:

  • Developed a program for a small community bank to read customer checking accounts and update a positive balance file with the amounts from an overdrawn limit file.
  • Lead UAT effort creating test plan, test script and test cases to conform to specifications and executed same in customer ’s test environment, documented results and collected sign-off.

Programmer/Business Systems Analyst

Confidential, Concord, CA

Responsibilities:

  • Provided application analysis, business/functional/technical specifications, design, development, testing, implementation and support for new Liability Risk Model project, which applied behavioral model algorithms/processes to reduce the bank's exposure to fraud.
  • Provided design + maintenance support for fraud tracking and detection applications.
  • UAT Lead responsible for i mplementing the e nd-to-e nd UAT p rocess for entire life cycle: planning, organizing testing environment, creating test cases, executing test scenarios, test result evaluation, managing defects, measuring risk and sign-off.
  • Created and executed test plans/scenarios/cases; facilitated acceptance testing
  • Created data models
  • Provided defect tracking support

Developer/Business Systems Analyst

Confidential, San Francisco, CA

Responsibilities:

  • Provided application analysis, technical specifications, design, development, test script creation/execution, and implementation for 401K migration systems.
  • Maintained online benefit applications for Hewlett-Packard ( Confidential division).

Programmer Analyst Lead/Requirements Engineer

Confidential, San Francisco, CA

Responsibilities:

  • Provided application analysis, functional/technical specifications, design, development, testing, and implementation for Billing, Eligibility and Claims Teams (DHMO, PPO).
  • Facilitated meetings for requirement analysis, change management, problem resolution + code walk-through.
  • Created systems documentation and user guides.
  • Supervised/mentored junior-level Programmer Analysts

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