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Business Consultant Resume

Charlotte, NC

SKILLS:

Twenty years of Analytical, Project Management/Project Coordination, Customer Relations and Risks experience in Insurance, Banking, Software Development, Confidential (AML) and State Government Organizations . Excel in skills/tasks such as Requirement Gathering, Analysis, Meeting Facilitation, Management, Creating Documentation (Business Requirements Documents - BRDs, Functional Specifications, Training Manuals, Test Plans /Test Cases), Negotiation and Problem Solving. Looking for a place to call home and assist in obtaining your goals.

PROFESSIONAL EXPERIENCE:

Confidential, Charlotte, NC

Business Consultant

Responsibilities:

  • Create and Modify Documentation for Compliance,(Safety and Soundness)
  • Create and Modify new Processes and Procedures (include Data Flows)
  • Lead for new application, SDLC Tracker
  • Create & Review Business Requirements Documents (BRDs)
  • Create & Review Functional Specifications Documents (FSDs)
  • Assist in Testing
  • Reporting, Create new and Modify
  • Track and Monitor Outstanding Issues and Results
  • Meeting Facilitation
  • Create SDLC/ALM documentation

Confidential, Charlotte, NC

Business Analysts Consultant

Responsibilities:

  • Created, Modified and Analyzed Data Flows
  • Created and Modified new Procedures
  • Assisted in Testing
  • Reporting,Created and Modified
  • Tracked and Monitored Outstanding Issues and Results

Confidential, Charlotte, NC

IT Data Analyst

Responsibilities:

  • Created and Analyzed Data Flows
  • Created and Modified Mapping Documents
  • Created and Modified Data Dictionary
  • Created and Modified various other documents
  • Participated in Data Testing
  • Prepared data for Reporting

Confidential, Charlotte, NC

IT Data Analyst / Business Analyst

Responsibilities:

  • Participated in reviewing source to target(system to system) mapping & documenting it for management
  • Managed Change- compared jobs and reviewed and confirmed updates to the systems and file-controls mapping for Consumer Banking products.
  • Worked with other teammates who documented the controls and evidence for existing controls
  • Created Daily and Weekly Reports with specified data parameters for several groups
  • Facilitated Meetings
  • Created and Maintained an Issue/Problem log

Confidential, Fort Mill, SC

Business Systems Consultant

Responsibilities:

  • Facilitated meetings & JAD session
  • Gathered requirements & Created Business Requirements
  • Modified existing Reports
  • Maintained & monitored SharePoint sites
  • Participated in Implementation & Release procedures

Confidential, Charlotte, NC

Sr. IT Business Analyst

Responsibilities:

  • Worked closely with business partners to determine business requirements and develop functional designs based on the analysis of line of business needs, objectives and existing systems infrastructure.
  • Worked closely with developers and testers to ensure requirements and functional designs are translated accurately into working technical designs and that test plans/scripts serve customer needs.
  • Created and executed test scripts from business requirements for various projects
  • Documented the process and system gap analysis, noting differences and similarities
  • Gathered current state process and system documentation
  • Managed deliverables to timelines
  • Participated in testing(test scripts, test plans, reports) as a key component
  • Maintained Defect and Error Log (defects, issues, resolutions)
  • Participated in identifying and communicating business strategies, functions, planning, status and risks to targeted audiences via presentations, meetings and emails
  • Created Estimates & Initiative Resource Allocations
  • Participated in Certification

Sr. Risk Consultant

Confidential

Responsibilities:

  • Participated in identifying and communicating business strategies, functions, planning, status and risks to targeted audience via presentations, meetings and emails
  • Identified and Reallocated project resources
  • Collected key metrics from different sources: used for additional analysis and development
  • Managed and Negotiated Partner relationships
  • Participated in Process Improvement
  • Assisted in the Planning and Implementation of projects to ensure that customer and LOB expectations were met
  • Managed Deliverables to the project milestones
  • Participated in the development and deployment of Management & Organization Programs
  • Participated in creating Communications related to strategic initiatives
  • Acted as a liaison between various organization partners: Utilized Negotiation skills to present recommendations.
  • Collected key information and completed analyses in order to produce a variety of reports, including (BRD)
  • Participated in Change Management
  • Participated in writing Business Requirements
  • Created Test Plans, Test Scripts, and other documentation
  • Coordinated and Managed Implementation Procedures/Schedules

Confidential, Charlotte, NC

Business Process Analyst Consultant

Responsibilities:

  • Participated in business planning activities, functions and execution
  • Performed Interviews and Surveys to obtain organization input about the changes to come
  • Via JAD sessions and meetings, collected requirements/ metrics from Management, Team Leaders and others
  • Coordinated the Events/Schedules
  • Acted as a liaison among multiple teams( business, technical) to obtained details
  • Participated in deployment schedules
  • Responsible for creating communications for pre and post Implementation

Confidential, Charlotte, NC

Sr. Business Analyst Consultant

Responsibilities:

  • Facilitated JAD sessions and other meetings to obtain key information and metrics
  • Lead the effort in Gathering Requirements, worked closely with LOB
  • Lead in the Analysis effort
  • Participated in Process Improvement
  • Created Process Flows and Business Requirements Document (BRD)
  • Coordinated Calendar Dates and Times for Testing and Training
  • Created Test Plans, Test Cases, Use Cases
  • Influenced/ Negotiated Team Leaders to use successful measures & procedures
  • Lead and created Presentations
  • Participated in Quality Assurance
  • Created new Reports
  • Participated in creating Communications related to strategic initiatives
  • Assisted in the Planning and Implementation of projects

Confidential, Charlotte, NC

Project Solutions Coordinator/ Sr. Business Consultant

Responsibilities:

  • Identified inefficiencies in Programs, Processes and Inefficiencies
  • Participated in identifying new strategies for more efficiency
  • Facilitated and Coordinated meetings to find resolutions
  • Identified and Allocated appropriate resources needed
  • Created and Maintained Issue Logs
  • Participated in Process Improvement
  • Acted as a liaison between Business Partners, Technology Team and Outside Vendors
  • Monitor and Report the status & resolutions to appropriate groups weekly
  • Scheduled deliverables, walk thrus and deployments
  • Created and forwarded regular communication notifications of the changes and issues to those who may be impacted
  • Designed new Reports

Confidential, Hartford, CT

Sr. Business Analyst Consultant

Responsibilities:

  • Participated in Customer Problem Solving Sessions
  • Lead JAD sessions and Facilitated meetings
  • Lead in the Business Analysis
  • Gathered Business and System Requirements
  • Created and Modified Business Requirements Document (BRD), Functional Requirements and Low Level Design documents
  • Created new Reports and modified existing reports
  • Participated in Testing(SDLC): Created Test Plans and Test cases
  • Coordinated UAT for Business Team
  • Created New Procedures and Processes

Confidential, Farmington / Windsor, CT

Sr. Business Systems Analyst

Responsibilities:

  • Lead JAD sessions
  • Acted as a liaison between Business Partners and Technology Team
  • Gathered Requirements
  • Created Business Requirements Document (BRD)
  • Designed new Screens and Reports
  • Created new processes and Procedures
  • Created Test Plans and Test Cases
  • Participated in Testing
  • Created written Training Documentation for End Users
  • Held Hands-On training Sessions
  • Participated in Program Design changes
  • Participated in Change Management Process

Sr. Business Analyst Consultant / Testing Coordinator

Confidential

Responsibilities:

  • Lead Testing Efforts: Created Test Plans and Test Cases for Homeowners Insurance, 47 states
  • Participated in System and User Acceptance Testing
  • Designed and Created New Reports and Customer Forms
  • Designed and Created New Screens
  • Lead the Hands On Training Effort for End Users
  • Created written Training Documentation for End Users
  • Acted as a liaison between outside Vendor and Business Team
  • Lead JAD sessions and Facilitated meetings
  • Gathered Requirements from numerous sources
  • Wrote Business Requirements Document (BRD)

Confidential, Bloomfield, CT

Sr. Business Analyst Consultant

Responsibilities:

  • Facilitated Daily/Weekly meetings
  • Gathered Requirements from numerous sources
  • Created Business Requirements Documents (BRD) for HIPAA Privacy sections
  • Maintained Financial Reports
  • Modified Tables to Accommodate Transaction and Diagnosis Codes for HIPAA and Health Insurance Benefits
  • Developed Test Cases for System and Regression Testing for HIB(Health Insurance Benefits)
  • Developed Test Cases for the Accounts Receivable Billing System
  • Aided in developing in house Practices and Procedures for HIPAA claim handling
  • Managed Issues/Concerns and Provided Weekly Status Reports

Confidential, East Hartford, CT

Sr. Business Consultant

Responsibilities:

  • Facilitated Daily/Weekly meetings
  • Gathered Requirements from numerous sources
  • Created Business Requirement Document (BRD)
  • Facilitated Walk Thrus
  • Designed New Reports
  • Created Test Plans and Test Cases
  • Participated in System and User Acceptance Testing

Confidential, Middletown and Hartford, CT

Sr. Business Analyst Consultant

Responsibilities:

  • Facilitated Daily/Weekly meetings
  • Gathered Requirements from numerous sources
  • Created Business Requirement Document (BRD)
  • Facilitated Walk Thrus
  • Coordinated Testing Efforts
  • Created Test Cases for System Testing
  • Coordinated User Acceptance Testing
  • Created and Maintained Issue Log
  • Lead in Maintaining Customer Relations
  • Provided Weekly Status to Stakeholders

Sr. Business Analyst & IS Integration Testing Coordinator

Confidential

Responsibilities:

  • Facilitated Daily/Weekly meetings
  • Requested information from various groups to create weekly status reports
  • Created, Maintained and Reported Issues or Concerns
  • Coordinated Testing Efforts for numerous groups
  • Allocated Needed Resources
  • Aided in Created Test Plans
  • Lead in written Communications and Announcements
  • Aided in Deployment Efforts
  • Aided in Implementation
  • Lead in Post Implementation Procedures and Communications

Confidential, Farmington, CT & Edison, NJ

Sr. Business Analyst Consultant

Responsibilities:

  • Facilitated Daily/Weekly meetings
  • Lead in obtaining Requirements
  • Created Business Requirement Document(BRD)
  • Lead in Analysis
  • Created New Screens and Reports
  • Assisted in Testing Efforts
  • Leading In On Site Customer Training
  • Created Training Documentation
  • Created/Maintained Customer Issue and Concern Logs

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