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Team Member Resume

SUMMARY:

  • CERTIFICATIONS (2011): SAP Certified Application Associate - Order Fulfillment with SAP ERP 6.0 EHP4
  • Working knowledge in SAP Archiving w.r.t GDPR.
  • Trained on SAP OER and SAP EM.

PROFESSIONAL EXPERIENCE:

Confidential

Team member
  • Implementing Intercompany automation (ICA) due to restructuring of client’s business process.
  • Creation of intercompany internal customers to successfully implement ICA.
  • Realignment of STO process by creating new Customer, Vendor Master, Plants and mapping those Company codes in order to accommodate business requirement.
  • Launching new sales organisations (Low Risk Distributors) for EU region countries first and then the APOC nations and successively mapping the new sales organisation to their respective Regional Operating Centers (ROC) thereafter implementing the whole intercompany settings between the newly launched Sales Orgs and their ROCs based on client’s business requirement.
  • Implemented country specific invoice layouts, for example each country has their respective taxes and so should reflect on their respective layout’s.
  • Implemented intra-company process to align business requirement for goods transported between EU and Non-EU regions.
  • Implemented new Billing type to uniquely support Client’s requirement for good transportation between EU & Non-EU region.
  • Implemented New Pricing Procedure to support the intra-company transaction between EU and Non-EU regions, where the tax invoice had to reflect Zero value as though the stock was being move 2 plants under the same company code yet one of the country was within EU and the other Non-EU.
  • Created new pricing condition types support Zero value billing document.
  • Implemented New Output Procedure to support intra-company EU to non-EU transactions.
  • Implementing New Zealand as the only country from APOC region, while realigning its new Company Code, Sales Office, Sales Area and new Plant with its country Specific requirements and taxes whilst moving away from the existing OTC process.
  • Performed system integration testing and provided UAT support.
  • SAP GDPR archiving through SAP ILM (Information Lifecycle Management).
  • Successfully completed GDPR with client appreciation.
  • Successfully transitioned SAP SD operations portfolio for client.
  • 100% resolution provided in L3 and L4 incidents within strict timelines.
  • Setting up bridge calls with all stakeholders for L2 incidents, thereby avoiding severe revenue impact for business.
  • Diligent communication with upstream and downstream system partners for smoother business transactions.
  • Actively monitoring incoming orders through IDOCs/RFCs and successful invoice confirmations to third party systems to maximize client’s month on month revenue realisation.
  • Creation of mailers and knowledge articles for service desk team and eventually reducing volume of incidents at operations level.
  • Successfully met 100% of client’s end-to-end requirements with SAP SD enhancement projects.
  • 100% BRD analysis and designing of high-level processes.
  • Co-ordinate with the Client, the upstream and downstream teams and their respective client-vendors who would have any regressive impact by the enhancement requirement/ production issues.
  • Working on POCs to check the feasibility of the requirement.
  • Created FSD, Config.Rationale, Manual Configuration.
  • Guided the team in building test cases for SIT and performing the testing.
  • Managed both on and offshore functional, technical and development teams through design, development and testing.
  • Delivered multiple new sales Organisation on boarding with 100% success rate. The requirements originated from client’s business alignment changes or Geo-Political changes, mostly in and around APOC and EOC regions.
  • Co-ordinate with upstream and downstream and third-party vendors for deliverables.
  • Coordinated with all the inter-dependent teams and worked with the Service Engineering team
  • Created and executed 100% of the test cases in the Test manager tools during the UAT phase.

Confidential

Team member

Responsibilities:

  • Created MTP, one-liners and Test Plans
  • Coordinated with all the inter-dependent teams and worked with the Service Engineering team.
  • Tested all the in-scope outputs with readability software like Windows-eye, NVDA and Adobe Reader
  • Worked and coordinated with the downstream systems like MSSales and Feedstore.
  • Co-ordinate with Dev team during the build phase.
  • Created Test Evidence Documents and executed the test cases in the Test Manager Tool.
  • Coordinated with all the inter-dependent teams and worked with the Service Engineering team.
  • Worked and coordinated with the downstream systems.

Confidential

Team member

Responsibilities:

  • Support Analyst
  • Resolving the low, medium and high priority tickets on time within SLA.
  • Worked on Sales Order Delivery Document and Billing Document configuration.
  • Worked on Output Control, Copy Control, Incompletion procedure and Pricing
  • Master Data creation i.e. Customer, Material, Condition Master Etc.
  • Worked on third party scenario.
  • Working on Output Determination.

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