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Solution Architect Resume

Baltimore, MD

SUMMARY:

Over 15 years of experience designing, maintaining and operating Network/Security Operation Centers/Help Desk Centers by following ITIL Processes. Interfacing with diverse functional needs and solving technical issues. Accomplish corporate business objectives through developing relationships with users and business groups. Consistently meet project time deadlines within budget, meeting and exceeding quality standards as it relates to product roll - out and post roll-out support.

PROFESSIONAL EXPERIENCE:

Confidential, Baltimore, MD

Solution Architect

Responsibilities:

  • Responsible for the Architecture and Built Out of a Client's New Network/Security Operations Center initiative. The Enterprise Management System is comprise of IBM Tivoli Product Suite.
  • Determining target Service Level Requirements for Problem Resolution and Change Management. Participated in the ITIL Process (release management, change management, security management, risk management, incident/problem management, etc).

Confidential, Aliso Viejo, CA

Solution Architect

Responsibilities:

  • Design and Implement Foglight Applications Performance Management solutions at customer sites. Fine-tune these deployments to ensure maximum performance. Provide product demonstrations and conduct proof-of-concept at customer sites to demonstrate how the company's (monitoring solutions) fit the requirements of these customers.

Confidential, Cranford, NJ

Solution Management Architect

Responsibilities:

  • Design and Implement Virtual monitoring solutions at customer sites. Provide product demonstrations and conduct proof-of-concept to demonstrate how the company's Virtual (web-based monitoring solutions) fit the requirements of these customers.
  • Responsible for designing and maintaining company’s Development Virtual Infrastructure/Applications Management System, The Development Environment has the following Solutions (Eg Innovations eG Manager 5.2 and SCOM 2007 R2 to monitor VDI, Citrix XenServer, VMware and Hyper-V 2008 R2 SP1.)

Confidential, Baltimore, MD

Chief Network Technology Architect

Responsibilities:

  • Responsible for the Architecture and Built Out of the Raytheon’s New Network Operations Center initiative. The Enterprise Management System is comprise of EMC Ionix 8.1(SMARTS AM/PM/SAM/VOIP Managers), Confidential Performance Insight, VMware (VCenter VSphere) CiscoWorks LMS, Tivoli Netcool and BMC Remedy ITSM.
  • Participate in the ITIL Process (release management, change management, security management, risk management, incident/problem management, etc).

Confidential, Nutley, NJ

Network Management Consultant

Responsibilities:

  • Designed, maintained and operated BT Manage Services data and telecommunications systems. Developed and maintained the Enterprise Management Systems used to monitor the various network routers, switches and servers running software to support the network.
  • The Enterprise Management System is currently comprised of Confidential Network Node Manager, Confidential Operations, Confidential Internet Services, Confidential Reporter, Cisco Works and Remedy Trouble Ticket System.
  • Create Customizes Network Node Manager Maps to reflect BT Managed Services.

Confidential, Whippany, NJ

Network Management Specialist

Responsibilities:

  • Designed, maintained and operated Confidential ’s data and telecommunications systems.
  • Developed and maintained the Enterprise Management Systems used to monitor the various network routers, switches and servers running software to support the network. The Enterprise Management System is currently comprised of IBM Tivoli NETCOOL PRODUCT SUITE (ObjectServers, Gateways and Probes) Netcool Impact, Netcool WebTop, Netcool Reporter, OpenService NerveCenter, Tibco Hawk, Opsware, OpenView Network Node Manager, Microsoft MOM, and Remedy.
  • Identified, reported, and escalated of the company’s production issues for the internal operations group and the engineering backend systems. The reporting of “Root Cause Analysis” on uncommon backend engineering problems directly effecting production was the method used for this and these reports provided both historical tracking and resolution logs of incidents.
  • Managed the “Oversee Daily Health” check meeting, which determined the state of the production environment over the past 24 hours.

Confidential, New York, NY

Network Management Specialist

Responsibilities:

  • Designed and implemented the next generation Network Management System. Integrated EMC SMARTS PRODUCT SUITE (Business Dashboard, Service Assurance Manager, Availability and Performance Manager) and Cisco Unified Call Manager 4.2(QoS) into the existing Network Management Systems ( Confidential NNM 7.5, Confidential OVO 8.1, Confidential Reporter 3.6, Confidential Internet Services 6.0 Confidential Systems Insight Manager 5.0, and HTTPS Agents).
  • Designed, implemented and managed a server infrastructure that has high availability, is consistently measured and monitored, and minimizes administrative costs. Determined target Service Level Requirements for Problem Resolution and Change Management. Established and maintained Disaster Recovery Plan and System Backup Policies as part of the team for the entire corporate infrastructure to ensure data integrity and disaster preparedness.

Confidential, Morristown, NJ

Network Management Specialist

Responsibilities:

  • Designed and implemented of the next generation Network Management System.
  • Integrated of INFOVISTA PRODUCT SUITE for VOIP PROJECT into the existing Network Management.

Confidential, Bangor, PA

Network Management Architect/Project Manager

Responsibilities:

  • Designed and implemented of the next generation Network Management System.
  • Integration of Smarts In Charge and Concord E-Heath into the existing Network Management Systems.

Confidential, Florham Park, NJ

Managing Consultant

Responsibilities:

  • Developed employee performance plans and conducted performance appraisals. Evaluate New Technology (Research & Development Proposals) and make recommendations with respect to their Applicability or Integration with existing architecture.
  • Manage Highly Technical Teams to reach Business Objectives through Project Management and Organizational Skills.
  • Strategic Account experience in the Financial, Telco and Pharmaceutical spaces, including the writing of SOW’s, RFP's, Assessments, Gap Analysis, and Project Documentation/User Manuals.

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