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Sr. Salesforce Developer Resume

San Jose, CA

SUMMARY:

  • Over 7 years of aggregate IT involvement in programming advancement as Salesforce Developer, Salesforce LightningDeveloper& Salesforce Administrator crosswise over different enterprises and a specialist in end client training.
  • Strong experience with Salesforce.com CRM full implementation, migration of Sales, Marketing, Service clouds, Communities and Force.com platform.
  • Hands on experience in Salesforce.com CRM integration, developing and deploying custom integration solutions.
  • Experienced in developing Lightening Components and Lightning apps to provide more interactive interfaces to end users.
  • Experienced in developing Lightening pages using Aura Framework .
  • Proficient with Marketing Cloud, Service Cloud, Jenkins, Call Center, Force.com, Chatter, Lightning and App - exchange on Salesforce.
  • Implemented CPQ solution using Apttus CPQ and Contract Management (CLM) for various customers in industries.
  • Expert in APTTUS Product Configuration and Pricing Configuration with some advanced functionality of SFDC.
  • Experience in working with Apex classes and Triggers, Configuration, Controllers and Controller Extensions, Components.
  • Experience in Aura Framework and Lightning Bundle .
  • Expertise in using Community Builder to customize the communities.
  • Used Salesforce Connect to access product information stored on an external system.
  • Developed complex validation rules, formula fields according to the application requirements.
  • Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
  • Designed Workflow rules, Approval process and its associated actions like time triggered tasks, email alerts, field updates to implement the business logic.
  • Used Email to Case, Web to Case features and created a community where the customers can create update and manage their cases.
  • Utilized Salesforce1 mobile platform to allow uploading pictures relating to service requests and information about competitive products used.
  • Performed Apex Callouts from Salesforce to the same external system to get tracking information of an order.
  • Deployed application from Sandbox to Production environments using Change Set and ANT migrating tool.
  • Experience developing custom UI using Visual force pages, Java script, HTML and CSS.
  • Excellent skills in creating/troubleshooting/modifying Apex code and visual force pages .
  • Understanding of the SFDC data model, customizing schema using custom objects, fields, master - detail and lookup relationship.
  • Possess good understanding of trained integration technologies, have been involved in IBM WebSphere Cast Iron implementation projects mainly with salesforce as a cloud end poin
  • Knowledge of WSDL, web services SOAP API, BULK API, REST API, force.com callouts, Batch and Schedule Apex Programs
  • Knowledge in web technologies like HTML, XML, CSS and JavaScript .
  • Extensive business knowledge and customization experience on various salesforce.com standard objects like Accounts, Contacts, Configuration, Opportunities, Products and Price books, Cases, Leads, Campaigns, Forecasting, Reports and Dashboards.
  • Study, implement, and administer 3rd party Salesforce apps to increase productivity.
  • Clean data from org and import new data using Apex Data Loader .
  • Migrated data from Siebel to Salesforce using Data Loader, Cast Iron and Informatica ETL tool .
  • Deliberate planning & analysis to accomplish complex workflow rules, data validation, and triggers.
  • Lead planning meetings, analysis development, test inspections, and other project meetings throughout project life cycle .
  • Executed security and sharing rules for Field, Record Level and Object for distinctive users at different levels of organization.
  • Configured product and pricing setup Including price ramps, tiered pricing and asset pricing .
  • Great Interpersonal and Communication Skills, focused, self-motivated, team oriented and quick learner.

TECHNICAL SKILLS:

Salesforce Technologies: Salesforce CRM, Salesforce SFA, APEX Language, Classes, Triggers, SOQL, SOSL, Visual Force (Pages, Components and Controllers), APEX Data Loader,Lightning Component, S-Controls, APEX Web Services, Dashboards, Workflow & Approvals, Analytic Snapshots, Custom Objects

Salesforce Tools: Force.com Data Loader, Force.com Excel Connector, Force.com Connect for Outlook, Force.com Platform (Sandbox and Production), Force.com Migration Tool, Force.com Explorer, Workbench

Custom Integration: Outbound messages, Workflow & Approvals, Field updates, Reports, Custom objects, Custom settings, Custom labels & tabs, Email Services, Role Hierarchy, Dashboards, Security controls, APEX Exchange Package & Custom Application and Sandbox data loading

Software Methodologies: Agile, Scrum

Programming Languages: Apex, SOQL, SOSL

Operating Systems: MS Windows, Macintosh

Web Design tools: Visual Force,HTML, XML, CSS, JavaScript

Documentation tools: MS Word, Documentum, MS Excel, MS PowerPoint, MS Outlook, Jira

PROFESSIONAL EXPERIENCE:

Confidential, San Jose, CA

Sr. Salesforce Developer

Responsibilities:

  • Worked with Business in the transition from Classic to lightning environment.
  • Used Community Builder to easily customize the communities.
  • Implemented Salesforce Lightning Components for small set of users for customizing reports and dashboards.
  • Worked closely with sales team and business analysts and performed detailed analysis of business and technical support.
  • Developed and deployed Apex Classes, Controller Classes and Apex Triggers, packages for various functional needs in the application.
  • Performed the automated Integration between on premise FTP Application and Salesforce cloud CRM with the help of IBM Cast Iron
  • Developed Custom Lightning Components, Lightning Apps and Lightning Pages using Lightning App Builder, Lightning framework.
  • Maintaining test coverage for all the classes and triggers and supporting deployment activities.
  • Created Apex and test classes, modified Triggers to include Utility class code.
  • Managed Enterprise Level Org, Full Sandbox and several Partial Copy Sandboxes.
  • Performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of Salesforce.com (SFDC) and other platform-based technologies like Visual force, force.com API, and web services.
  • Was involved in end to end task to gather requirement, design, develop, deploy, testing, defect fixing of the Cast Iron Project.
  • Exposure on WMC for deploying the project and maintaining status, health and other options.
  • Exposure on other Cast Iron connectors and activities like Apply XSLT, Read Xml file, if else, log Database, HTTP, Web service.
  • Followed agile methodology for implementing the Application.
  • Worked with business owners to understand their requirements for Salesforce Marketing Cloud application.
  • Created journeys and implemented marketing campaigns using marketing cloud tools like Journey Builder, Email Studio and Automation Studio.
  • Implemented Data Loader to load data from Marketing Cloud to Service Cloud. Helped in developing strategy and roadmaps for email marketing programs to drive acquisition, customer retention, customer growth, and demand generation to achieve quantifiable revenue goals.
  • Trained vendors to use Content builder to build and maintain marketing content.
  • Created folder structure to house marketing email templates and executed A/B testing one mail templates to improve engagement.
  • Experience in building reusable UI components and pages with Lightning component framework.
  • Developed Visualforce pages with rich user experience using visual force components, HTML5 and CSS3 and used JavaScript and jQuery validations and hiding content/sections.
  • Closely worked with Salesforce.com consultants for implementing the business solutions for their client requirements, using APPTUS CPQ within the exclusively developed framework.
  • Developed solutions on the Force.com platform, strong understanding of Apttus Contract Lifecycle Management (CLM) and Apttus Configure Price Quote ( CPQ ).
  • Design and Development of Web Services and Integration using Sales force SOAP/REST API.
  • Worked on Salesforce Lightning Components for building customized components replacing the existing ones.
  • Also embed Lightning Components in Visual force page by using new Lightning Out feature by event-driven programming.
  • Experience in modifying Visualforce pages to be supported in Lightning and good experience and good understanding of Lightning mode and its features.
  • Responsible for setting up web service integrations.
  • Triggered interface events by user interactions, which includes Lightning Component framework and involved in building Lightning Components using the aura framework.
  • Expertise in aura framework, Lightning Components and Salesforce Lightning Design System (SLDS).
  • Created Aura based Components, Attributes, and Controllers which can be compatible to access through Lightning App builder.
  • Created Impressive designs with custom styling to bring dynamic versions of the components when setting up in Lightning App builder.
  • Enhanced in Communities by adding new fields, field sets using Salesforce Lightning.
  • Developed various Apex Classes, Triggers, Controller classes and methods for functional needs in the application compatible with Lightning.
  • Debug Apex scripts using Debug Logs and System Log Console to catch Exceptions and execute Governor Limits.
  • Worked on Force.com Explorer for querying Salesforce database using SOQL and SOSL queries and Data Loader for insert, update, and bulk import or export of data.

Environment: Apex, Visual force, Apex Classes, IBM Cast Iron. SOQL, Lightning Components, Apex triggers, Lightning, Visual force, Pages, Batch Apex, Schedule Apex, SOAP, REST, Workflows and Approvals, Data Warehousing, Case Management, Automation, Sandbox testing.SalesForce.com Platform, S-Controls, Salesforce.com Custom Objects, HTML, Java Script, Workflows, Reports, Force.com Eclipse Plug-in, SalesForce.com sandbox.

Confidential, Sunnyvale, CA

Sales force Developer (Marketing & Service Cloud)

Responsibilities:

  • Working on the Journey builder, Contact Builder (Audience Management) and Email Studio module in the Exact target( Sales force Marketing Cloud ) setting up and working from the scratch as this is newly implemented in the latest Project to support the business products.
  • Responsible for connecting the Sales and Service clouds with marketing cloud connect.
  • Worked with business owners to understand their requirements for Salesforce Marketing Cloud applications. Provided application support and coordinated with offshore team.
  • Created journeys and also implemented marketing campaigns using marketing cloud tools like Journey Builder , Email Studio and Automation Studio .
  • Worked on service cloud module such as web-to-case, Escalation rules, and Assignment rules .
  • Integration of Sales cloud with external information systems using SOAP API web services .
  • Used Apttus CPQ, a lightning ready quoting tool to manage configuration, pricing, quoting, discounts, incentives, & proposals.
  • Strong understanding of Apttus Contract Lifecycle Management (CLM) and Apttus Configure Price Quote (CPQ).
  • Worked extensively on managing Products, Price Lists, Categories, Price rules, Constraint rules and defining Product Visibility for Apttus CPQ package.
  • Involved into Apttus Product Configuration and Pricing Configuration with some advanced functionality of sales force.
  • Developed Framework to update changes back in Database using Quartz, Sales force SOAP/REST API.
  • Experience with Apttus advanced workflow approvals, Apttus wizard, Apttus admin and custom settings.
  • Good with Product configuration, Price Rules, Constraint Rules, Categories, Price list, Quote Creation and few more complex pricing functionality using Workflow, Apttus Approval Process, APEX, Visual Force and Apttus Pricing Callback Class.
  • Developed Quote Documents using X-AUTHOR for Word, also developed Customized login screen for community user and functionality to redirect user from Sales force to Apttus CPQ Quote creation using Apttus API's, APEX, Visual Force and Trigger.
  • Used Force.com Eclipse IDE for developing Apex Pages, Controller Classes and Triggers for deploying the projects components into different Sandbox Environments.
  • Created multiple visual force pages for various requirement needs.
  • Used the sandbox for testing and migrated the code to the deployment instance after testing.
  • Involved with Salesforce.com Premier Support and handled the support cases with the help salesforce.com support.

Environment: Salesforce.com platform, Marketing cloud, Service Cloud, Apttus (CPQ/CLM), Workflow and Approvals, Reports, Custom Objects, Tabs, Email Services, Apex Language, Visual Force Pages, Components and Controller, JavaScript, Eclipse IDE Plug-in, Data Loader.

Confidential, Cleveland, OH

Salesforce Developer

Responsibilities:

  • Good with Configure Price Quote ( APTTUS-CPQ) Product and Pricing, also understand configuration settings as they relate to business requirements, also good with standard Quote/Proposal creation process.
  • Worked for APTTUS Product Configuration, Pricing Configuration with some advanced functionality of SFDC. Product configuration, Price Rules, Constraint Rules, Categories, Price list, Quote Creation and few more complex pricing functionality using Workflow, APTTUS Approval Process , APEX , VF and APTTUS Pricing Callback Class.
  • Configuring Products (Standalone & Bundle) with complex price rules, Categories, Price Matrix, PL, PLI, Attributes.
  • Developed Quote Documents using X-AUTHOR for Word, also developed Customized login screen for community user and functionality to redirect user from Sales force to APTTUS CPQ Quote creation using APTTUS API's .
  • Performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of Salesforce.com (SFDC) and other platform-based technologies like Visual force, force.com API, and web services.
  • Followed agile methodology for implementing the Application.
  • Created and maintained fields, views, custom objects and other salesforce.com objects and functions.
  • Worked on advanced fields like Picklists, dependent picklists, validation rules for custom objects.
  • Maintain security models in sales tools, including roles, profiles, and sharing rules.
  • Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
  • Administered Salesforce setup functions for new users, roles, profiles, enforced security controls, permission settings and implemented sharing rules, Role hierarchies, Record level permissions to provide data access among different users.
  • Customized Page layouts for Opportunity, Contacts and Accounts depending upon user Roles, and Groups.
  • Configured Creating Roles, Security Access, Profiles, Email Services, Page Layouts, Field Dependencies, Workflow Alerts, Actions, Approval Processes, Process Builder.
  • Created Email Templates and Mail Merging Templates and was involved in doing the mail merge for different standard and custom objects.
  • Working knowledge in generating Reports, dashboards, customizing the reports and analyzing the reports in Salesforce.
  • Used Community Builder to easily customize the communities.
  • Developed Apex Classes and Apex Triggers for various functional needs in the application.
  • Developed and maintained Visualforce pages, custom components with responsive design using bootstrap.
  • Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
  • Implemented Salesforce Lightning Components for small set of users for customizing reports and dashboards.
  • Debug Apex scripts using Debug Logs and System Log Console to catch Exceptions and execute Governors and Limits.
  • Integrate of Application with Salesforce.com with using SOAP and REST web services API.
  • Worked on Force.com Explorer for querying Salesforce database using SOQL and SOSL queries and Data Loader for insert, update, and bulk import or export of data.

Environment: Salesforce.com platform, service cloud, Apex, Lightning, Process builder, Workflows & Approvals, Reports, Custom objects, Custom Tabs. Apex Language, Visual Force, SOQL, SOSL, Data Loader, Web Services API, HTML, Java

Confidential

SalesforceDeveloper/Admin

Responsibilities:

  • Acted as a bridge between business users and developers.
  • Conducted JAD sessions with the Business users, Technical architects, Data management team and the UAT team.
  • Collaborated documentation with Senior Business Analyst, stakeholders and Project Manager on Current-State
  • Created a process document to depict the flow of critical information
  • Developed Project Status metrics for weekly evaluation of Project Status and the impact of change request on the time line.
  • Collected all the requirements for reporting needs from end user and worked with developers to achieve requirements of users. Closely worked with Salesforce team Salesforce Business Analyst, Salesforce Developer/ Salesforce Admin
  • Interacted with various business user groups for gathering the requirements for Salesforce implementation and documented the Business and Software Requirements.
  • Perform detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of Salesforce.com (SFDC) and using other Platform based technologies like Visual force and Force.com API.

Environment: Saleforce.com platform, Data Loader, Reports, Dashboards, Custom Objects, Custom Tabs, Sandbox, Change Sets, OOTB Configuration, SOAPUI Web Services, GITHUB, DBMS, RDBMS, JENKINS, JIRA, ANT, APTTUS Revenue Management cloud.

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