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Billing Coordinator Resume

Denver, CO

SUMMARY:

  • To obtain a position that will utilize my skills and experience developed through education and experience and provides an opportunity for growth and advancement.
  • Able to prioritize and complete daily functions
  • Motivated and result driven
  • Outstanding written and verbal communication
  • Ability to use time management
  • Exceptional in achieving and surpassing goals
  • Highly organized and detail focused
  • Excellent problem solving skills
  • Proficient in multi - tasking various projects
  • Capable in working both in a team or independently

PROFESSIONAL EXPERIENCE:

Confidential ~ Denver, CO

Billing Coordinator

  • Run Reports
  • Bill Sales, Holds, Finals, Evictions and Bankruptcy files for Colorado
  • Bill Holds for New Mexico
  • Go over the reports and bill clients as necessary
  • Applications: Microsoft Office (Excel, Word and Outlook), Citrix (FIPS, Project Assist, Dynamics and other programs as needed.
  • Help co-workers as needed
  • Submission of invoices into IClear and New Invoice

Confidential

Customer Advocate

  • Monitored all customer inquiries and complaints and assisted in effective resolutions
  • Analyze customer issues, determine causes and initiate corrective actions
  • Applications: Microsoft Office (Excel, Word and Outlook), Citrix (Siebel, Flagscape, LAMP, AS400LS, LHIS, Email, Homesaver and iPortal)
  • Opened and created cases for customers/borrowers
  • Answered incoming calls to ensure customer satisfaction on a timely and daily bases

Confidential

Billing Coordinator

  • Billed customers (Proximity, AT&T, ACTi/Video, US Video and business Solutions)
  • Ran reports and created invoices
  • Applications: Microsoft Office (Excel, Word and Outlook), PFW, Andover Desktop, ACT Billing, APM, GRS, Internet Explorer (MT: Metratech, Standard Reports, SR3: Report and SalesForce)
  • Assisted with additional tasks as needed

Confidential

Administrative Assistant 

  • Accountable for making sure student attendance rosters were up to date and accurate
  • Communicated with absent students and documented their response
  • Dropped students is they exceeded six absents in a set period of time

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