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Salesforce Consultant Resume

Portland, OR

SUMMARY:

  • About 4 years of professional experience in SalesForce.com including System analysis, design, development, testing and deployment of SFDC.
  • Good experience in Developing Business Logic Services using Controllers, Visualforce and APEX Triggers. Experience in writing Test classes, SOQL, SOSL.
  • Experience in realizing the business requirements to design on salesforce.com platform by designing the required entities like custom objects, creating the relationships/ junction objects like Master - Child, lookups, Pages, Classes, Interfaces, Email alerts and business logic.
  • Having good work Experience with Schedule Apex and Batch Apex.
  • Sound knowledge on Salesforce S etup Menu, Custom Application Development, Data Migration.
  • Experienced in Salesforce.com CRM integration, developing and deploying custom integration solutions.
  • Experience in SFDC development using Apex Language, Apex Trigger, Apex Classes, Apex Test Methods, Apex Web Service, Visualforce Pages, Visualforce Components & Controllers, Visual Force, Force.com IDE, Dashboards.
  • Hands on Experience of Salesforce Web Services API like REST, Bulk & SOAP.
  • Experience in Workbench to fetch data using SOQL queries.
  • Experience in using CRM fusion demand tools for importing huge amount of data into Salesforce.
  • Knowledge in Lightning Applications, Components and controllers for migrating to Lightning.
  • Proficiency in SFDC Administrative tasks like creating Profiles, Roles, Users, Page Layouts, Email Services, Approvals, Workflows, Reports, Dashboards, Cloud marketing, Tasks and Events.
  • Used Metadata to move data from one system to another, such as when we are copying components from one Force.com organization to another, transferring metadata from a local development system to your Force.com organization, pushing changes from sandbox to production Force.com orgs.
  • Hands on Experience in CSV files, XML, Cloud Apps, Dashboard, Datasets, Lens.
  • Proficient in creating the Lightning Component Tabs and Visual Force Tabs.
  • Worked with Remote objects for front end validation to reduce load on the application backend.
  • Experience in migrating data from legacy systems to Salesforce using Apex Data Loader.
  • Expert in capturing, analyzing, documenting and realizing the business requirements to design on salesforce.com platform by designing the required entities like custom objects, creating the relationships/ junction objects like Master-Child, lookups, Entity Relationship data model, SOSL, SOQL, Pages, Classes, Interfaces, Workflows & Workflow rules, triggers, Email alerts and business logic. Experience in configuring.
  • Able to assess business rules, collaborate with stakeholders and perform source-to-target data mapping, design and review.

TECHNICAL SKILLS:

Technologies: Salesforce.com

Salesforce Components: Apex Classes, SOSL & SOQL, Visualforce (Pages, Components & Controllers),Triggers, Batch Apex, Schedule Apex

Tools: Apex DataLoader, Force.com Eclipse IDE, Workbench.

Sales force Deployment Modes: Change Sets, Force.com IDE

Programming Languages: Apex, Java

PROFESSIONAL EXPERIENCE:

Confidential, Portland, OR

Salesforce Consultant

Responsibilities:

  • Involved in requirement gathering from the client location, knowledge transfer and setting expectations on project progress at the client end.
  • Worked on various Salesforce.com Standard objects, Custom Objects, Triggers, Classes, Pages, Reports and Dashboards.
  • Designed, developed and deployed the Custom objects, Page layouts, Custom tabs, Components, Visualforce Pages to suit to the needs of the application.
  • Designed and Developed Dashboard to monitor case activities based on geography.
  • Developed and Customized User interface in Salesforce.com using Visualforce, Apex controllers and Force.com IDE.
  • Integrated external financial systems for synching data in Salesforce.
  • Involved on creating Lightning Pages inside Lightning community Builder.
  • Worked on Reports and Dashboards in Salesforce Classic and Salesforce Lightning.
  • Used Salesforce Automation (SFA) for Sales Lead Management, Campaign Management, Opportunity Management, Account and Contact Management.
  • Provided business solutions to clients nationwide, ranging from Salesforce Sales Cloud, Service Cloud, and Salesforce Mobile Development.
  • Created Visualforce pages that could be rendered as PDF's, build dashboard components and define email templates.
  • Worked on Salesforce1 Platform to build Mobile App by enabling Lightning Components for use in Salesforce1 mobile platform to make Lightning Application mobile.
  • Created multiple Lightning Components, added CSS and Design Parameters that makes the Lightning component look and feel better.
  • Administrated and monitored the company's Salesforce CRM application.
  • Developed and Customizing salesforce.com application based on the user needs.
  • Developed field & page layout customization for the standard objects like Account, contact, Leads.
  • Involved in Working with Standard Salesforce features like Objects, Workflows, Record Types, Page layouts, Validation rules, Profiles, Roles, Reports, Dashboards, etc.
  • Created new custom objects, assigned fields, custom tabs, components, custom reports.
  • Designed different custom dashboards for various user groups based on their business functionalities and needs.
  • Created a support portal using Sites concept in Salesforce.
  • Built Apex Classes implementing SOSL & SOQL statements within Eclipse to manage interaction with the database.
  • Implemented Sales cloud and incorporated the enhanced features as required to streamline the business process.
  • Designed and developed Service cloud and integration.
  • Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
  • Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.
  • Used Force.com developer toolkit including Apex Classes, Apex Triggers and Visualforce pages to develop custom business logic.
  • Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders to assist managers to better utilize Salesforce as a sales tool and configured various Reports and for different user profiles based on the need in the organization.

Environment: Salesforce.com, Apex Script, Apex Classes, Triggers, Controllers, Lightning, Visualforce, Web services API, Data Loader, Data Migration, Sales cloud, Service Cloud, SOSL, SOQL, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Page Layouts, HTML, Reports, Dashboards, JIRA, Windows.

Confidential

Salesforce Developer/ Administrator

Responsibilities:

  • Responsible for interacting with business users’ requirement gathering, defining functional and technical specifications.
  • Prepared technical design document for Account, Contact, Campaign, Opportunity and Lead functionality.
  • Responsible for dealing with Roles, Profiles, Access Settings, Workflow Rules, Validations, creation and modification of fields, page layouts and upload of data.
  • Developed Visual force pages and Custom Objects using Apex Programming on Force.com Platform.
  • Designed, and deployed the Custom objects, validation rules, Page layouts, Custom tabs, Components, Visualforce Pages to suit to the needs of the application.
  • Developed Apex Triggers, Apex Test Classes, Validation Rules, workflows and Visual force pages.
  • Designed various advanced fields like Pick list, Custom Formula Fields, Field Dependencies, Validation Rules, Work Flows, sharing rules and Approval Processes for automated alerts, field updates, and Email generation according to application requirements.
  • Implemented Security and Sharing rules at object, field, and record level for different users at different levels of organization.
  • Developed and configured Dashboards, Reports and Report Folders for different user profiles based on the need in the organization.
  • Queried on custom and standard objects using SOQL using force.com explorer.
  • Involved in configuring reports (tabular, matrix, summary) and Dashboards
  • Responsible for creating documents and use cases for change requests, bug tracking and coordination with business users and Developers.
  • Worked with SOQL & SOSL queries with Governor Limitations to store and download the data from Salesforce.com platform database.
  • Closely worked with developers and coordinated with offshore teams for handling development needs.

Environment: Saleforce.com, Force.com Explorer, Apex Triggers, Visualforce Pages & Apex Controllers, Salesforce.com Data Loader, Eclipse IDE, Workflow & Approvals, Custom Objects, Custom Tabs, Email Services.

Confidential

Salesforce Developer

Responsibilities:

  • Collected the required information for Salesforce implementation and documented the Business and
  • Software Requirements.
  • Perform detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of SalesForce.com (SFDC) and using other Platform based technologies like Visualforce, Force.com API, and Web Services.
  • Worked on various salesforce.com standard objects like Accounts, Contacts, Cases, Leads, Campaigns, Reports and Dashboards.
  • Designed, and deployed the Custom objects, validation rules, Page layouts, Custom tabs, Components, Visualforce Pages to suit to the needs of the application.
  • Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
  • Creating complex Visual Force custom pages as per requirement.
  • Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.

Environment: Saleforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Salesforce.com Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox.

Confidential

SFDC Developer

Responsibilities:

  • Performed the roles of Salesforce.com Developer and Admin in the organization.
  • Interacted with various business team members to gather the requirements and documented the
  • Requirements.
  • Developed various Apex classes, Controller classes and Apex Triggers for various functional needs in the
  • Application.
  • Creating complex Visual Force custom pages as per requirement.
  • Involved in Salesforce.com Application Setup activities and customized the apps to match the functional
  • Needs of the organization.
  • Used Force.com Migration tool to make deployments to different sandbox environments.
  • Developed various Custom Objects, Tabs, Fields, validation rules, Components.
  • Worked with SOQL & SOSL queries with Governor Limitations to store and download the data from
  • Salesforce.com platform database.
  • Created various Profiles, Roles, and Page Layouts and configured the Permissions based on the
  • Organization hierarchy requirements.
  • Using Apex Data Loader and Import Wizard for migrating records to sources and loaded data into Call Center application and for cleaning of data.

Environment: Saleforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Saledforce.com Data Loader, Workflow & Approvals, HTML, Java Script, Triggers, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox.

Confidential

SFDC Developer

Responsibilities:

  • Performed the roles of Salesforce.com Developer and Admin in the organization.
  • Interacted with various business team members to gather the requirements and documented the requirements.
  • Developed various Apex classes, Controller classes and Apex Triggers for various functional needs in the application.
  • Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.
  • Used Force.com Migration tool to make deployments to different sandbox environments.
  • Developed various Custom Objects, Tabs, Fields, validation rules, Components.
  • Worked with SOQL & SOSL queries with Governor Limitations to store and download the data from Salesforce.com platform database.
  • Created various Profiles, Roles, Page Layouts and configured the Permissions based on the Organization hierarchy requirements.
  • Using Apex Data Loader and Import Wizard for migrating records to sources and loaded data into Call Center application and for cleaning of data.

Environment: Saleforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Pages, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Email Services, Security Controls, Sandbox data loading, SOQL,Force.com IDE.

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