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Sr. Salesforce Developer (lightning) Resume

Atlanta, GA

SUMMARY:

  • Around 8 years of experience in information technology with experience in all the phases of SDLC (Analysis, Design, Development, Administration, Testing, Implementation and Support) in various software Applications using Salesforce (CRM) and Mainframe.
  • Experienced with retail, manufacturing, service, Finance, Banking, Airline and Insurance industries business needs and blending them with the package based solutions to meet all the variety of IT needs of each customer.
  • Experience with Salesforce.com CRM technology as an admin and developer. Worked in various project environments like Customer Portal, E - commerce website, Healthcare.
  • Hands on experience on SalesForce.com developer toolkit (force.com IDE), Triggers, Visual Force Pages, data migration and working knowledge of Apex classes, Controllers, SOQL & SOSL.
  • Expertise in Apttus - CPQ and CLM Managed Packages.
  • Expertise in creating different email templates and inbound emails using Visualforce for the clients and customers.
  • Expert in APTTUS Product Configuration and Pricing Configuration.
  • Experienced in requirement gathering and estimating the hours of work based on the requirement from the client and maintaining the quality documents for all the work done till the end of the cycle.
  • Administrator experience in Marketing Salesforce Cloud using both Classic and Lightning versions.
  • Proficiency in Veeva implementation and functionalities like cycle plan, call management, Sample management, Accounts management, Multichannel activities, Product management, Territory management etc.
  • Experienced in analyzing business requirements, Entity Relationship diagram and implementing them to Salesforce custom objects, Junction objects, master-detail relationships and lookup relationships.
  • Experienced in admin modifications like Creating Roles, Profiles, Email Services, Page Layouts, Workflow Alerts and Actions, and Approval Workflow.
  • Experience developing solutions for the Apttus Contract Lifecycle Management (CLM) system including X- Author for Word, development of clause libraries and contract templates.
  • Strong Salesforce development experience with Apex Classes, Triggers, Controller Classes, Visual force pages and Integrating with external sources by developing SOAP, Restful Apex Web Services for inbound calls to Salesforce.
  • Worked on customization of Sales Cloud schema by customizing standard objects like Leads, Accounts, Contact and Opportunity, Products
  • Experience in Salesforce Lightning framework and components.
  • Developed Lightning apps and components to be more interactive to end users.
  • Good experience in working on Eclipse IDE with Force.com Plug-in for writing business logic in Apex programming language.
  • Extensive experience in lead, case management web-to-lead, Web-to case, Email-to-case.
  • Implemented security and sharing rules at object, field, and record level for different users at different levels of organization.
  • Proficient in Data Migration from Traditional Applications to Salesforce using Import Wizard and Data Loader Utility.
  • Experience in web technologies including HTML, XML, CSS, JavaScript and SOAP.
  • Well versed with project development life cycle, System Business Process Analysis, Requirements Study, Fit-Gap Analysis and Post-implementation support.
  • Expertise with DB2 Stored Procedures Creation, Optimization and Maintenance.
  • Experience in working with client specific solutions like Salesforce.com Sandbox deployments, Force.com IDE, Eclipse IDE, SOQL, SOSL and various production environments.
  • Proficient in CMM Level 5 standards, METHOD I, and quality aspects.
  • Experience in Software Testing Projects, SQL Server.
  • Installed Apps from App Exchange, Configured and maintained user Security Permissions in compliance with organizational needs.

TECHNICAL SKILLS:

Salesforce Technologies: Force.com Web Services API, Apex Classes, Apex Trigger, Visual Force, SFDC Eclipse Plug-ins, Force.com IDE for Eclipse, Apex deployment Tools, Force.com Explorer, Data Loader, Salesforce.com customizations like Workflow Rules, Role Hierarchy, Validation Rules, Formulae, Custom objects, Page Layouts, Record Types, Process Builder, Translation Workbench.

Operating Systems: Windows 98/2000/XP/2003/vista/2007.

Force.com Eclipse IDE Plug: in, Force.com Explorer, Force.com Data Loader, Excel Connector.

Web Development: XML, HTML, CSS, Visual force, JavaScript.

Languages: C, C++, Java Script, SQL, Apex

Version Control Tools: VSS, CVS, GIT.

Databases: Oracle 10g/9i, SQL Server 2008/05/2000, MYSQL.

PROFESSIONAL EXPERIENCE:

Confidential - Atlanta, GA

Sr. Salesforce Developer (Lightning)

Responsibilities:

  • Worked on various Salesforce.com standard objects like Accounts, Opportunities, Leads, Campaign, Events, Tasks, Contacts, Cases, Reports and Dashboards.
  • Agile Development Methodology was followed for the implementation
  • Managed Salesforce integration with existing systems and third-party providers.
  • Interacted with various Business users for requirements gathering.
  • Developed various Custom Objects, Tabs, validation rules, formula fields.
  • Developed custom Business logic using Apex Classes, Visual force pages and Lightning components. Used Visual force components like Page Block, Command Buttons, Action support, Action Function.
  • Implemented custom Cascading Style Sheets (CSS) for Visual force pages.
  • Worked with SOQL, SOSL queries with Governor Limitations to store and download the data from Salesforce.com platform database.
  • Perform detailed analysis of business and technical requirements and developed the Apex classes using other Platform based technologies like VisualForce, Force.com IDE
  • Extensive experience on S controls, Visualforce pages and Page layouts according to the Business requirements
  • Developed Lightning apps using Lightning Components and made them compatible with salesforce1 mobile app.
  • Installed the Call Center Applications and Allowed the end users to maintain a track history of customers complaints
  • Experience in creating Lightning Components and used lightning Design System to convert existing Visualforce pages to lightning components.
  • Enabled Aura Framework and added Aura Attributes/Handlers for Events/Logic & Interactions
  • Developed lightning components and Lightning apps to provide better and more interactive interfaces to end users, which help in sales enhancements.
  • Involved in using lightning, Process Builder and Workflows. Worked on customization of visual force to have Lightening Experience for desktop and mobile applications.
  • Developed Visual Force pages to change the entire look and feel, tabs and views of the Salesforce.com UI in accordance with the company requirements.
  • Constant involvement in exploring apex change apps and using the apps wherever necessary. Used apps like Apttus, target, Cloud Converter, Chatter un-follow rules, Field Trip, Conga Composer, AKARD, Docusign etc.
  • Strong Experience in Salesforce Lightning components design & designing compact layouts using Apex triggers, Page layouts, Visual force pages, workflows for Mobile platform.
  • Created relationships among objects using Lookup and Master-detail relationships.
  • Created various Profiles, Roles, Page Layouts, and Record Types and configured the Permissions based on the Organization hierarchy requirements.
  • Managed and deployed Salesforce.com CRM solution to multiple departments within the organization.
  • Performed data cleanup and/or Data migration to/from salesforce.com
  • Designed and deployed Custom tabs, validation rules, Approval Processes and Auto-Response for automating business logic.

Environment: Saleforce.com platform, Apttus, Apex Language, Visualforce Pages, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Lightning design system(LDS), Custom Objects, Custom Tabs, Email Services, Sandbox data loading, Eclipse IDE Plug-in, Windows XP.

Confidential - Omaha, NE

Sr. Salesforce Developer

Responsibilities:

  • Worked on various Salesforce.com Standard objects like Accounts, Opportunities, Leads, Campaign, Events, Tasks, Contacts, Cases, Reports and Dashboards.
  • Implemented custom Cascading Style Sheets (CSS) for Visual force pages.
  • Worked with SOQL, SOSL queries with Governor Limitations to store and download the data from Salesforce.com platform database.
  • Expertise in Development of applications in SOAP and Restful Web Services using
  • Experience consuming RESTful web services.
  • Developed Visual Force pages to change the entire look and feel, tabs and views of the Salesforce.com UI in accordance with the company requirements.
  • Constant involvement in exploring AppExchange apps and using the apps wherever necessary. Used apps like Apttus, target, Cloud Converter, Chatter un-follow rules, Field Trip, Conga Composer, AKARD, Docusign etc
  • Implemented Data Loader through the Command Line Interface to extract the data from database.
  • Configured Chatter for the Users in the Organization for collaboration.
  • Created Email templates in Text, HTML and visual Force necessary for the application.
  • Developed visual Force pages with JavaScript and Apex classes.
  • Agile Development Methodology was followed for the implementation
  • Managed Salesforce integration with existing systems and third-party providers.
  • Interacted with various Business users for requirements gathering.
  • Apttus CPQ Solution Design and development for creating pricing constraint rules and configuration of the price book and custom coding of the web services into the pricing system for turbines from internal systems etc.
  • Developed various Custom Objects, Tabs, validation rules, formula fields.
  • Developed custom Business logic using Apex Classes, Visual force pages and Lightning components. Used Visual force components like Page Block, Command Buttons, Action support, Action Function.
  • Written Apex Test classes to Unit test Apex classes before moving to Production.
  • Created and maintained the documentation for Design, Migration and Integration.
  • Deployed applications from Sandbox to Production.
  • Created relationships among objects using Lookup and Master-detail relationships.
  • Created various Profiles, Roles, Page Layouts, and Record Types and configured the Permissions based on the Organization hierarchy requirements.
  • Hands on experience on Salesforce Lightning for Customizing Reports and Dashboards for business use.
  • Created mash up between Sales force CRM and Gmail through Force.com AppExchange's Email integration engine.
  • Developed custom Business logic using Apex Classes, Visual force pages and Lightning components.
  • Responsible for source control and configuration management for managing source code and technical documentation.
  • Assign Invoice numbers in different formats based on the country using Custom settings and Apex code and push it to Conga Composer for Invoice generation.
  • Created workflow rules and defined related tasks, email alerts, and field updates.
  • Responsible for Apttus CPQ/CLM packages installations and data settings in Dev sandbox.
  • Developed several Custom Reports & Dashboards that are used by Business user and Managers.
  • Integration with ETL tools like Informatics, Info sphere.
  • Hands on experience in Apttus CPQ to streamline configuration also to ensure pricing and quoting accuracy.
  • Quoting - Worked on Apttus CPQ product setup, pricing setup and integration with Salesforce objects to bring existing custom functionality in parity. I also worked on DocuSign for Quote approvals.
  • Perform detailed analysis of business and technical requirements and developed the Apex classes using other Platform based technologies like VisualForce, Force.com IDE
  • Extensive experience on S controls, Visualforce pages and Page layouts according to the Business requirements
  • Configured the Contract management and revenue management with using of Apttus CPQ.
  • Installed the Call Center Applications and Allowed the end users to maintain a track history of customers complaints
  • Managed and deployed Salesforce.com CRM solution to multiple departments within the organization.
  • Performed data cleanup and/or Data migration to/from salesforce.com
  • Designed and deployed Custom tabs, validation rules, Approval Processes and Auto-Response for automating business logic.

Environment: Saleforce.com platform, Apex Language, Apttus CPQ, Data Loader, HTML, Java Script, S-Controls, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows 7.

Confidential - New York City, NY

SalesForce.com Developer/Admin

Responsibilities:

  • Involved in SFDC application setup and customization to match the functional needs of the Company.
  • Employed Data Loader to read, extract and load data from CSV. Files in to sales force environment.
  • Skilled on Case Management, Captured cases from company's website and customer emails.
  • Managed Auto response rules if customers approached beyond the business hours.
  • Involved in setting up field level access for each custom object created based on the user's role within the organization.
  • Developed various Custom objects, Tabs, record types, Entity-Relationship data model, validation rules, Components
  • Involved in field & page layout customization for the standard objects like Account, Contact, and Leads.
  • Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.
  • Involved in the Data Transformation and Data Cleaning activities while transferring the data to the external system using Informatics on Demand.
  • Involved in customizing custom objects, tabs, fields, page layout as per the business need.
  • Integrated Email with Salesforce.com for mass E-mail management and designed various custom E-mail templates.
  • Involved in implementing and deploying the Service Cloud and Sales cloud applications for US Veeva, EUCAN, MAXX and Global FLEX projects.
  • Veeva Vault Administrator for multiple Global markets for Approved Email and CLM Content.
  • Design, implement and maintain reports and dashboards based on user requirement and deploy to report server. Manage user privileges and CRM database security.
  • Maintained user roles, security, profiles, and workflow rules wherever necessary.
  • Created Sharing Rules, Validation Rules and Approval process
  • Created public groups to support multiple users for shared access of records.
  • Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
  • Involved in security levels and privileges by customizing Salesforce.com Profiles and Roles.

Environment: CRM, Sales Cloud, Service Cloud, Data loader and Data management, Workflow rules and 9Approval processes, sandbox, workflows, Custom objects, Reports and Dashboards, Partner Portal, Veeva, Custom Profiles, Page Layouts, Security Settings, Data Sharing Rules.

Confidential - Austin, TX

Salesforce Administrator/ Developer

Responsibilities:

  • Support daily operations of user systems including maintaining users, profiles, Roles, security.
  • Involved in all phases of Software Development Life Cycle (SDLC) starting from Requirements Gathering and Design.
  • Worked on the Eclipse IDE with Force.com plug-in environment for writing Business logic in Apex Programming Language, testing and deploying.
  • Administrator for different salesforce.com CRM application for sales cloud and service cloud.
  • Developed and deployed workflows for opportunities and products management.
  • Developed Unit test class for Apex class and worked for improving code coverage.
  • Integrating Trust accounting Tnet and other system with the CRM
  • Used SOQL&SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
  • Created custom Dashboards for manager’s homepage and gave access to dashboard for authorized people for individual divisions.
  • Migrate the data in excel sheets into CRM using Import/Export Wizard and Data Loader.
  • Implemented requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
  • Supported end users with solutions and issues they face with any functionality.
  • Creation or customization of custom or standard objects which include Leads, Accounts , Contacts , Opportunities , Products and Cases .
  • Implemented Web-to-lead to track and solve leads from the website.
  • Created different Workflow rules and Approvals for various campaign processes.
  • Designed, and developed the Custom objects, Validation rules, Page layouts, Custom tabs, Components, Visual force Pages to suit to the needs of the application.
  • Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers, packages for various functional needs in the application.
  • Integrated with PeopleSoft FT at the back end with Salesforce as User Interface and it is a bi-directional integration using Informatics on demand.
  • Developed various Custom Objects, Tabs, Components and Visualforce Pages and Controllers
  • Involved in activities related to Saleforce.com setup, Configuration, Customization, Administration, Development, Data Migration and deployment of application to force.com platform.
  • Worked on Visualforce Language to develop Visualforce pages, overriding buttons, links and tabs, custom components, templates, integrating email etc.
  • Created several workflows by defining rules, approval processes and related actions, which include creating related and time triggered tasks, email alerts, filed updates to automate the business process.
  • Implemented Validation Rules, Assignment Rules, Sharing Rules, and Escalation Rules according to the application requirements.

Environment: Saleforce.com platform, service cloud, CRM, Apex Language, Visualforce (Pages, Component & Controllers), JavaScript, Apex Data Loader, Sandbox, Eclipse IDE Plug-in Windows 7.

Confidential - New York City, NY

Salesforce Administrator

Responsibilities:

  • Created relationships among objects using Lookup and Master-detail relationships.
  • Worked on various Salesforce.com Standard objects like Accounts, Opportunities, Leads, Campaign, Events, Tasks, Contacts, Cases, Reports and Dashboards.
  • Created various Profiles, Roles, Page Layouts, and Record Types and configured the Permissions based on the Organization hierarchy requirements.
  • Implemented Data Loader through the Command Line Interface to extract the data from database
  • Created workflow rules and defined related tasks, email alerts, and field updates.
  • Created and maintained the documentation for Design, Migration, Integration and Training
  • Involved in deploying applications from Sandbox to Production.
  • Developed Custom Reports and Dashboards as per given requirements.
  • Wrote Custom Formula fields and Validation rules.
  • Used Salesforce Chatter to provide real time notifications of changes in accounts, leads and opportunities to help sales and service teams to be more efficient.
  • Performed the role of support engineer for the internal users and helped them in getting used to the application, generated reports and saved them for further access to the users.
  • Integrated Salesforce CRM and the legacy system using Cast Iron Integration Systems.
  • Customized the entire Salesforce.com applications to in corporate the business requirements which involved creating Web Forms and processing the data in SFDC with the extensive usage of Web services API.
  • Installed and maintained AppExchange apps such as Experian QAS, Smart sheet and Zuora.
  • Used the sandbox for testing and migrated the code to the deployment instance after testing.
  • Involved with Salesforce.com Premier Support and handled the support cases with the help of salesforce.com support.
  • Provided the training to the internal business users to use the application and develop their own custom reports.

Environment: Force.com IDE, Apex Classes, Apex Triggers, Visual Force pages, Validation Rules, Formula Fields, Data Loader, Reports and Dashboards, Workflow & Approvals, Web Services.

Confidential

Java Developer

Responsibilities:

  • Played an active role in the team by interacting with welfare business analyst/program specialists and converted business requirements into system requirements.
  • Developed analysis level documentation such as Use Case, Business Domain Model, Activity & Sequence and Class Diagrams.
  • Conducted Design reviews and Technical reviews with other project statehood Implemented Services using Core Java.
  • Developed and deployed UI layer logics of sites using JSP.
  • Struts (MVC) is used for implementation of business model logic.
  • Worked with Struts MVC objects like Action Servlets, Controllers, and Validators, Web Application Context, Handler Mapping, Message Resource Bundles and JNDI for look-up for J2EE components.
  • Developed dynamic JSP pages with Struts.
  • Used built-in/custom Interceptors and Validators of Struts.
  • Developed the XML data object to generate the PDF documents and other reports.
  • Used Hibernate, DAO, and JDBC for data retrieval and medications from database.
  • Developed JUnit Test cases for Unit Test cases and as well as System and User test scenarios
  • Involved in Unit Testing, User Acceptance Testing and Bug Fixing.
  • Wrote a controller Servlet that dispatched requests to appropriate classes
  • Developed GUI related changes using JSP, HTML and client validations using Java script.
  • Developed Java beans, helper classes and Servlets for interacting with user interface written in JSP
  • Wrote SQL queries and PL/SQL stored procedures to access the asset information and rates from database.
  • Implemented mid-tier business services to integrate UI requests to DAO layer commands.

Environment: HTML 4.x, CSS2.x, JavaScript, JQUERY, AJAX, JSON, XML, Eclipse, Sub Version.

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