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Salesforce Tester Resume

Hartford, ConnecticuT

SUMMARY:

  • Over Seven years of IT experience in various stages of Software Development Life Cycle (SDLC) including analysis, requirement engineering, development, enhancements, testing, and maintenance of Multi - tier, web-based, and portal based object oriented enterprise applications.
  • Experience in developing Validation Rules, Work Flows and Approval Processes for new Tasks, field updates, and Email generation according to application requirements
  • Implemented security and sharing rules for different users at different levels of organization.
  • Experienced in Data Migration using Apex Data Loader, and Third Party ETL tools like MS-SSIS, Informatica.
  • Created page layouts, search layouts to organize fields, custom links, related lists and VF Pages on a record detail and edit page.
  • Experienced in training and mentoring team members with product knowledge and business processes.
  • Strong work ethic, taking ownership of all duties and responsibilities and meeting management objectives.

TECHNICAL SKILLS:

  • Salesforce
  • Salesforce.com Administration
  • Salesforce.com Implementation
  • Triggers
  • Page Layout
  • Salesforce.com Testing
  • Salesforce.com Developement
  • Apex Visualpages
  • Workflow

PROFESSIONAL EXPERIENCE:

Confidential, Hartford, Connecticut

Salesforce Tester

Responsibilities:

  • Implementation and system administration of Salesforce.com and provide routine maintenance
  • Analyze clients current software to determine appropriate strategy and timeline for transfer to Salesforce.com platform
  • Design, customization and implementation of Salesforce.com solutions
  • Setup and installation of compliance and client service tools (internal database and Salesforce.com)
  • Manage data migrations/conversions from other data sources into Salesforce
  • Create usage tutorials and end user training materials for all internal users

Confidential, Stamford, CT

Salesforce / Quality Assurance Tester

Responsibilities:

  • Gathered business process requirements and utilize Salesforce functionality to automate and achieve those objectives.
  • Created Field mapping document for various objects like Accounts, Contacts, Tasks, Opportunity, and Lead.
  • Worked on objects like Territory management, Forecasting, Multi currency, Assets and Opportunities.
  • Eliminate duplicate Accounts after merging parent and child organization data, using fuzzy match.
  • Create Profiles and Role hierarchy of Child org in Parent org.
  • Used Dreamfactory SnapShot and Monarch for Metadata and Data migration.
  • Migrate Child org customizations like Custom objects, Custom Tabs, Record
  • Types and Page Layouts to Parent org using Eclipse IDE.
  • Migrated Custom fields, Public Groups, Custom Settings using Packages.
  • Migrate Child org Reports, Report types, Dashboards, Email templates to Parent org using Eclipse IDE.
  • Migrated Child org data like Accounts, Contacts, Activities to Parent org using Apex Data loader.
  • Customized user Roles, Role hierarchies, Profiles and Sharing settings to ensure that the protected data is available only to the authorized users of the respective organization.

Confidential

Tester

Responsibilities:

  • Set up and integrate Salesforce.com for company with divisions in 3 Locations and provide routine maintenance
  • Research, integrate, test and train on AppExchange modules to meet the needs of management
  • Gather detailed requirements by performing document analysis, conference calls, business process descriptions, and use cases to customize Salesforce.com and integrate new applications to meet the needs of end users
  • Build custom reports and apply to custom manager dashboards based on specific needs to continuously monitor data quality and integrity.
  • Efficiently and effectively work on projects for Salesforce.com, providing timely, detailed solutions, helping to streamline business processes
  • Support end-users to encourage effective use of all CRM systems

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