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Sr. Salesforce Quality Engineering Resume

New York City, NY

PROFESSIONAL SUMMARY:

  • 7+year Experience in Agile development process including sprint planning, backlog grooming, and sprint demo, sprint retrospective and testing builds.
  • Experience working on QC and HP Application Lifecycle Management (ALM) to manage Test Plan, Test Cases, Test Execution, and to track & report defects.
  • Extensive experience in requirement gathering, business and technical design sessions with clients, DBA's, developers, and QA lead with integrated JAD sessions.
  • Maintain Cycle Role of QA in different testing methodologies like Agile, and Waterfall etc.
  • Thorough understanding of the SDLC and STLC with expertise in mapping client / business requirements, application design, development, integration, testing and troubleshooting for complex information systems management.
  • Experience in automating Salesforce lighting using selenium web driver.
  • Proficient in working with Functional testing tools such as Selenium WebDriver, Quality Center (QC), HP QTP, IBM RFT, SOAPUI, and Rest - assured
  • Excellent hands-on testing knowledge of web application and cloud application like Salesforce
  • Experience in Software Unit Testing, Functional Testing, Integration Testing, Regression Testing, performance, configuration and usability testing, GUI Testing, Load Testing and Stress Testing.
  • Experience in Oracle to Salesforce integration and worked in customization of Visualforce pages.
  • Experience in Executing the Automated Test cases in Cross Browser Testing.
  • Experience in Rest based, and SOAP based web service (Integration) in Salesforce.
  • Involve in all levels of testing like smoke, functional, database, integration, system, regression, and UAT testing

TECHNICAL SKILLS:

Salesforce Technologies: Salesforce CRM, Salesforce1, Apttus CPQ, Apex Language, Classes/Controllers, Apex Triggers SOQL, Visual Force Pages, SOQL, SOSL Apex Web Services &Testing, Workflow & Approvals, Dashboards, Change management, Custom Objects.

Salesforce Tools: Eclipse, Force.com, Eclipse IDE Plug-in, Apex Data Loader, Workbench, ApexTriggers

Process/ Model Tools: MS Visio, Rational Unified Process (RUP), Rational Rose, Application Lifecycle Management (ALM), MSOffice, IBM RTC, JIRA

Testing Types: Test Automation, Black box/Gray box Testing, Functional testing, Regression testing, system testing

Programming Languages: C, C++, Java, SQL, PL/SQL, HTML

Operating Systems: UNIX, LINUX, MS Windows

Databases: Oracle, MS Access & MS SQL Server, DB2

Testing Tools: Selenium …, QTP, UFT, Win Runner, QC, SoapUI, ALM, Cucumber, Test Director

WORK EXPERIENCE:

Confidential, New York City, NY

Sr. Salesforce Quality Engineering

Responsibilities:

  • Implemented the Salesforce applications using Agile SCRUM Methodology that involves the iterative development methodology
  • Lead and performed integration testing and configured and maintained Salesforce, Salesforce Cloud and customer service software solutions.
  • Using Salesforce Workbench timed Soql queries to get the most optimized version of the query.
  • Agile stories presented to the sprint team, and as the QA lead the ability to assess test needs - functional, integration, and regression based on the change.
  • Performed service testing with SOAP UI, sanity testing, white boxtesting, black box testing, regression testing, system testing and integration testing and peer to peer testing.
  • Performed Black Box testing, User Interface testing, Functional testing, System Integration testing, Regression testing, Security testing, and Performance testing
  • Developed Detailed Test Cases from user stories, use cases, requirements document and sometimes based on communication.
  • Running manual test cases and automated test scripts to verify and validate existing and new functionality of the application.
  • Developed Functional test plan and test cases based on the requirements.
  • Created data migration (Jenkins, Git Hub) document for import/export of data from Salesforce.com environment. Wrote test cases scripts using Selenium WebDriver for functional testing and regression testing.
  • Configured and Integrated Salesforce with Oracle database along with Lightning.
  • Designed REST APIs that allow sophisticated, effective and low-cost application integration.
  • Performed Data driven testing using Selenium WebDriver, JUnit and JDBC Connections.
  • Used Selenium Grid, Desired Capabilities, and Remote Web Driver for distributing the execution in different machines, platforms and browsers.
  • Executed Functional tests, created defects in HP ALM.
  • Successfully Completed User Acceptance Testing (UAT) on each release of the project with the help of end user requirements.

Confidential, McLean, VA

Salesforce Quality Engineering

Responsibilities:

  • Analyzed business requirements, Functional Specifications and Use Cases, prepared Test Strategy and Test plan.
  • Designed and developed automated scripts for Functional, Regression, Sanity, and system Integration Testing using Selenium.
  • Perform detailed testing and write/execute test plans for black box, white box and regression testing in both Unix and Internet based environments
  • Performed test on various sandbox using Force.com IDE, Change Set, Workbench and Force.com Migration tool, prepared package.xml for workbench and Force.com Migration tool.
  • Responsible from requirements gathering to technical delivery of salesforce.com integration projects.
  • Performed various types of testing in Salesforce.com like Functional, Integration, and Regression.
  • Implemented SFDC Integration using REST/ SOAP Web Service API'S.
  • Developed BDD tests using Cucumber by writing behaviors and step definitions. Developed required Selenium support code for Cucumber.
  • Developed automated tests for continuous regression testing and reducing manual testing using Selenium, TestNG and Maven.
  • Prepared user documentation with screenshots for UAT (User Acceptance testing)

Confidential, New York City, NY

Salesforce Quality Engineering

Responsibilities:

  • Performed Integration testing and developed and designed Test Automation scripts using existing framework.
  • Developed Integration and System test cases. Execute the test cases and report the defects found using Jira.
  • Used Data Loader, Workbench, Import Wizard for insert, update, delete and bulk import or export of data from Sales force Objects.
  • Performed parameterization of the automated test scripts in Selenium to check how the application performs against multiple sets of data
  • Worked with various salesforce.com Standard objects like Accounts, Contacts, Leads, Cases, Campaigns, Reports, and Dashboards.
  • Test migration of Salesforce classic to Salesforce lightning. Responsible for Salesforce lightning and apex platform. Integrated data into Salesforce applications.
  • Selected the Test Cases to be automated and performed functional testing of the front end using Selenium (IDE and Web Driver) & created Data Driven framework using JUnit.
  • Designed an automation framework for API and Web automation using Selenium Page Object Model, Retrofit, Java, postman and TestNG.
  • Repeatable Test Processes, Test Plans, Test Cases, White Box, Black Box Testing, Automated Testing.
  • Prepared user documentation with screenshots for UAT (User Acceptance testing)

Confidential, Los Angeles, CA

Salesforce QA Analyst

Responsibilities:

  • Worked with SOQL, SOSL queries with Confidential to store and download the data from Salesforce.com platform database.
  • Participated in white box testing of flex and java codes.
  • Designed and Execution of the Test Plan, Test Cases and generating Reports and mapping Business Requirements with them.
  • Established Requirements Traceability using the Traceability Matrix and Performed Test Execution on HP Quality Center.
  • Wrote the Test plans including Test Requirement mapping matrix, Test Automation scope, Time lines, Schedules & resource allocation by developing comprehensive testing schedule to meet project timeline.
  • Performed cross browser and cross platform web testing with Selenium WebDriver
  • Created Junit and TestNG Testing Framework as a test runner with Selenium.
  • Organized the defect status meetings with technology team and UAT testers to know the updates on the defect weekly twice.

Confidential, New York City, NY

QA Analyst

Responsibilities:

  • Created Functional Test Cases by reviewing the process flow and BRD documents. Analyzed the test scenarios and created the test cases in Excel and JIRA.
  • Involved in creating the automation test cases for testing various web modules: supplier data, inventory tracker, exchange tracker, damage tracker.
  • Worked on the high-level framework, identified the functional areas and created different functions to make the scripts reusable in QTP.
  • Wrote SQL queries in Oracle SQL Developer to retrieve data/validate data from the different tables and using different schemas.
  • Prepared scripts using VB Script to automate test case scripts in QTP/UFT for the Front-end-applications.
  • Involvement in Black Box Testing, Functional Testing, Regression Testing, System Integration Testing, End-to End Testing, UAT.

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