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Business Analyst Resume

Chicago, IL


  • Experienced Business Analyst with 5+ years’ experience and worked in various domains such as Retail Banking, Internet Banking, Investment and Wealth Management.
  • Extensive experience in Business Requirements gathering and documenting Business Requirement documents (BRD), Functional Requirement Documents (FRD), Software Requirement Specifications (SRS) across the deliverables of a project.
  • Experienced in writing SQL queries and executing the queries in Teradata, Oracle and SQL Server.
  • Facilitated User Acceptance Testing (UAT) with the stakeholders and the business users as well as trained users to use the system configured.
  • Analytical, methodical, and resourceful approach to problem solving, identifying root causes and corrective actions to meet short and long - term business, financial and system requirements.


Business Analyst

Confidential - Chicago, IL

  • Created Requirements Specification Document that translated business requirements into Technical specification including business and validation logic for ease of understanding to the development team.
  • Used recognized business analysis methodologies to elicit requirements from business users as the foundation for developing solutions to the organization's business needs.
  • Assisted in entering and updating Issues (Epics, Stories, and Tasks) onto JIRA Agile application.
  • Identified issues from various aspects including system design, business process, and development specifics.
  • Created different Traceability views to maintain the Traceability of the requirements and deliverables.
  • Successfully completed multiple debit and credit card projects across Digital Channels.
  • Maintained Data Dictionary and assisted the development team in Data Validation and Verification.
  • Completed Data Mining and Scrubbing to optimize design efficiency in terms of agility and reusability of customer data.
  • Led key analysis and discussion on issues and drove to final resolutions in a timely manner.
  • Prepared management report and presentations for directors and senior managers.

Business Manager

Confidential - Des Plaines, IL

  • Analyzed both logical and physical data structures, logical and physical design Interacted with customers and stakeholders to gather information, managed databases; used proprietary reporting tools to generate marketing and forecasting reports.
  • Managed mapped Operations, which identified redundancies, manual processes and backlogs, which improved efficiency of departments and service levels.
  • Identifies Actors, Activities, Artifacts, and Workflows and developed use case diagrams using MS Visio.
  • Tracked and maintained Stakeholder requested enhancements and changes using Requirement Traceability Matrix (RTM).
  • Performed GAP analysis and came up with alternative options which could be preferred to better serve its members and customers.
  • Wrote test cases and test plans for the related and assigned scripts according to the test strategies defined in the project and testing team guidelines.
  • Conducted UAT testing and validation for each project and held UAT status meetings with SMEs to ensure the quality of tech deliverable for the project.
  • Designed and implemented SQL queries for the retrieval and management of data.
  • Compiled templates and dashboards for customized views of the data specific to each group and line of business.
  • Created pivot tables and charts using worksheet data and external resources, modified pivot tables, sorted items and group data, and refreshed and formatted pivot tables.

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