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Hris Analyst Resume

Victoria, BC

SUMMARY:

  • 10 years of experience supporting and implementing HCM solutions.
  • Successful track record of managing multiple urgent priority issues concurrently
  • Demonstrate initiative, flexibility and provide complete follow through on areas of responsibility.
  • Well Experienced in Agile and Waterfall methods.
  • Worked in Agile methodology for 8 years
  • Worked in Waterfall methodology for 3 years.
  • Comprehensive knowledge of Software Development Life Cycle (SDLC), having thorough understanding of various phases like Requirements, Design, Development and Testing.
  • Well experienced in data analysis and business analysis.
  • Excellent analytical, problem solving and multi - tasking skills.
  • Proven ability to collaborate and build strong relationships with customers and internal resources
  • Ability to generate a sense of urgency and rally appropriate teams
  • Able to deal with the stress related to resolution timeframes and conflicting/competing priorities
  • Familiar with warehouse software life cycle, appropriate testing environment, and data testing strategies

PROFESSIONAL EXPERIENCE:

Confidential, Victoria, BC

HRIS Analyst

Responsibilities:

  • Developed and facilitated requirement gatherings.
  • Analyzed business users need: documented requirement, and translated into system requirement specifications.
  • Manage a queue of Recruiting and Human Capital Management cases, prioritizing issues based on severity and customer impact.
  • Reviewing functional and design specifications to ensure compliance with established quality standards.
  • Creating use case scenarios and test plans that accurately map back to the documented business requirements.
  • Developing and maintaining use cases and test cases for system and user acceptance testing.
  • Performs maintenance and testing of system enhancements for our HCM Solutions.
  • Troubleshoot and offer technical assistance in support of Payroll, Human Resources, IT and various business units.
  • Maintains data integrity in HR systems by conducting routine audits and analyzing data
  • Documents and maintains accurate and thorough HRIS end-user processes and procedures
  • Acts as HRIS Security Administrator including managing user system access.
  • Updates system fields and tables associated with business change and operations.
  • Performs all other duties as may be required by the needs of the business.
  • Analyzing, defining, documenting, and developing detailed business requirements for complex business scenarios by working with Program Area staff.
  • Performed UAT Testing.
  • Facilitated brainstorming sessions to refine requirements.
  • Proficiently understood existing systems environment and anticipated and resolved potential issues with new solutions and initiatives.
  • Determined and delivered functional specifications, use cases, test plans, communications and training plans.
  • Develops test plans, cases, and scripts as well as performs testing of related environments at all phases of development.
  • Provided implementation support through transition to ongoing operations.
  • Assists with process reviews and provides suggestions for system improvements.

Confidential

HRIS Analyst

Responsibilities:

  • Extensive experience of UAT testing of ERP PeopleSoft HRMS.
  • Developed and facilitated requirement gatherings.
  • Analyzed business users need: documented requirement, and translated into system requirement specifications.
  • Manage a queue of Recruiting and Human Capital Management cases, prioritizing issues based on severity and customer impact.
  • Handle sensitive escalated customer issues.
  • Solved complex problems, drive change, and implement solutions.
  • Maintain your knowledge of new functionality and compliance changes.
  • Developed and facilitated business requirement gathering sessions with multiple stakeholders;
  • Directed and coordinated other Business Analysts, Contractors, Developers and Testers;
  • Performed UAT Testing.
  • Create Pay sheets, Calculate Pay sheets, and Payroll related test plans and test scripts for HRMS module.
  • Developed Test cases for PeopleSoft HRMS and executed for Creating Vouchers, Posting Vouchers, Creating Pay Cycles, Posting the Payment, and Running Journal Generator Process to create the journal entries, Travel Authorization, Travel expense approval, and Travel Expense Reports for employees.
  • Create test plans for System and Integration testing, Regression Testing, User Acceptance Testing in in HRMS
  • Developed test cases in PeopleSoft HRMS and executed for creating, editing different online and other Journal Entry in General Ledger module.
  • Manage Create and Execute Test Plans and Test Cases for different functionalities in PeopleSoft HRMS Payroll for North America, Workforce Administration, Benefit Administration, Talent Acquisition Manager, Employee Self Service, Manager Self Service, ePeformance, and Student Admissions.
  • Tested integration points between People SoftHCM and FSCM applications.
  • Tested the real time integration and transaction updates using integration broker for posting vacancies from HRMS system to third party external site.
  • Tested PeopleSoft HCM workflow routing rules and email notification for employees processed with multiple assignments.
  • Involved in testing Oracle MSS and ESS portal applications.
  • Involved in System Testing of Oracle HRMS System . Participated in the Integration Testing of different modules in PeopleSoft application.
  • Performed maintenance and testing of system enhancements for our HCM Solutions.
  • Troubleshoot and offer technical assistance in support of Payroll, Human Resources, IT and various business units.
  • Maintained data integrity in HR systems by conducting routine audits and analyzing data
  • Documented and maintains accurate and thorough HRIS end-user processes and procedures Acted as HRIS Security Administrator including managing user system access.
  • Updated system fields and tables associated with business change and operations.
  • Performed all other duties as may be required by the needs of the business.
  • Collected and analyzes data for software process evaluation or data repository requirements and improvements, and integrates them into business processes to address the needs of the business.
  • Extensive experience of different types of testing e.g. Smoke Testing, Functional Testing, Integration Testing, System Testing, Regression Testing, User Acceptance Testing, Security Testing, Load and Performance Testing.
  • Defines and tracks quality assurance metrics such as defects, defect counts, test results and test status.
  • Create test plans for System and Integration testing, Regression Testing , User Acceptance Testing.
  • Create and execute various test scripts as per test plans and execute them in UAT environments for PeopleSoft HRMS.
  • Writing Test Plans, Test Scripts, execution of Test Scripts and deployment of PeopleSoft HRMS
  • Involved in test planning, writing test cases, developing test scripts, test case automation and test execution.
  • Create and execute various test scripts as per test plans and execute them in UAT environments for Talent Acquisition Manager (Recruiting, Candidate Gateway), Workforce Administration, Base Benefits, Benefit Administration, Payroll for North America, Performance Management, Compensation, and Succession Planning module.
  • Writing Test Plans, Test Scripts, execution of Test Scripts and deployment of PeopleSoft 8.9 HR, Benefit, Work Force Administration, Manager Self Service, Employee Self Service modules .
  • Extensive experience of working on HP/Mercury Automation Tools Quick Test Professional, and Quality Center.
  • Worked with HP quality center.
  • Proficient at writing Test Plans and Strategies by following different QA Methodologies.
  • Have good working knowledge of Software Development Life Cycle (SDLC), RUP Methodology, Agile Methodology, and Rapid Application Development Methodology.
  • Have good knowledge of Web Servers, Database Servers, and Application Servers.
  • Hands on experience of working with Serena Team Track software management tool.
  • Time management and organizational skills, able to work effectively in a fast paced and changing environment and within defined project timelines.
  • Developing and executing formal test plans/test scripts to ensure the delivery of quality software applications or data repository releases.
  • Provided support to the end users for HR related issues.
  • Testing knowledge and experience that includes: test and defect management tools, test estimation, test design, functional and regression testing, experience testing COTs applications; and knowledge of Software Development Lifecycle including Waterfall, Iterative and Agile.
  • Using test metrics to improve the delivery of quality, perform quality reviews of testing artifacts, lead defect triage, assess system deficiencies and identify solutions or recommendations for system work around.
  • Documenting test defects, analyzing test results, and drawing logical conclusions that include risk assessment.
  • Delivers quality process training to technical staff and acts as an internal quality consultant to advise or influence business or technical partners.
  • Testing experience with distributed/web, client server and mainframe applications

Confidential - Victoria, BC

HRIS Analyst

Responsibilities:

  • Manage a queue of Recruiting and Human Capital Management cases, prioritizing issues based on severity and customer impact.
  • Handle sensitive escalated customer issues.
  • Solve complex problems, drive change, and implement solutions.
  • Maintain your knowledge of new functionality and compliance changes.
  • Developed and facilitated requirement gatherings.
  • Analyzed business users need: documented requirement, and translated into system requirement specifications.
  • Developed and facilitated business requirement gathering sessions with multiple stakeholders;
  • Performs maintenance and testing of system enhancements for our HCM Solutions.
  • Troubleshoot and offer technical assistance in support of Payroll, Human Resources, IT and various business units.
  • Maintains data integrity in HR systems by conducting routine audits and analyzing data
  • Documents and maintains accurate and thorough HRIS end-user processes and procedures Acts as HRIS Security Administrator including managing user system access.
  • Updates system fields and tables associated with business change and operations.
  • Performs all other duties as may be required by the needs of the business.
  • Directed and coordinated other Business Analysts, Contractors, Developers and Testers;
  • Performed UAT Testing.
  • Executed tests for OracleHRMS payroll processing, view and print pay checks, Change Direct Deposit destination, Generate regular vouchers, Adjustment vouchers, Reversal Vouchers, Posting Vouchers, and Create Pay Cycle etc.
  • Provided support to the end users for HR related issues.
  • Documented Test Plans and Test Cases for different PeopleSoft modules. Payroll, Time and Labour and Benefits Modules, Manager Self Service, Employee Self Service module
  • Translating business requirements for Oracle HRMS into test scripts, scenarios, conditions, and cases.
  • Involved in integration testing between Oracle HRMS and third party legacy application.
  • Tested custom app engine process to terminate benefit leave plans and zero out the leave accrual balances in PeopleSoft when employees were transitioned to My Time from eTime locations.
  • Keyed and tested OracleHRMS data via workforce administration on all the scenarios like Hiring, Rehiring, Intercompany transfers, promotion, demotion, terminations and so on.
  • Tested custom app engine process to terminate benefit leave plans and zero out the leave accrual balances in Oracle HRMS when employees were transitioned to My Time from eTime locations
  • Tested real time integration and transaction updates using integration broker for adding applicants from third party external site to Oracle HRMS application.
  • Conducted requirements analysis, fit-gap analysis and designed solutions to meet business requirements in
  • Multiple functional areas of Human Resources.
  • Created design and Functional specification documentation.
  • Solid understanding of HR disciplines business processes and workflow.
  • Performed functional testing and UAT testing.
  • Writing Test Plans, Test Scripts, execution of Test Scripts and deployment of Oracle HRMS.
  • Performed functional testing through final User Acceptance testing.
  • Tested HRIS and ERP systems including HRMS used HP Quality Centre.
  • Tested a staffing Requisition and Vacancy adds job description and competency to the job.
  • Provided 2nd level functional and technical support for end users.
  • Create test plans for System and Integration testing, Regression Testing, User Acceptance Testing. Create Pay sheets, Calculate Pay sheets, and Payroll related test plans and test scripts for Payroll for North America module.
  • Created and Tested default job posting and recruiting sites details in Oracle iRecruitment.
  • Maintained templates for the offer letter.
  • Testing experience with Oracle Order Management
  • Tested user record with the person record to identify the user who access iRecruitment.
  • Tested and add competencies and clearances.
  • Tested Manage and Personalize with Self Service Modules of Manager and Employee Self Service.
  • Performed quality audits to ensure quality standards, procedures and methodologies
  • Tested, run and schedule concurrent processes using concurrent Manager.
  • Configured and tested SSHR.
  • Worked in both test and production environments.
  • Tested AME rules to restrict entering personal emails in ESS.
  • Tested using Web ADI to update mass salary increases and position updates.
  • Collects and analyzes data for software process evaluation or data repository requirements and improvements, and integrates them into business processes to address the needs of the business.
  • Tested Oracle forms according to the Business requirements.
  • Involved in test planning, writing test cases, developing test scripts, test case automation and test execution
  • Tested Workflow Administrator to search for notifications.
  • Ran SQL Queries and statements.
  • Tested User ids /Passwords, responsibilities, menus, functions, and profile options etc.
  • Tested organizations, locations, positions, job titles.
  • Performed Setup steps for various Key Flex Fields(KFF), Descriptive Flex Fields(DFF)
  • Tested various lookups and Value sets.
  • Tested custom responsibilities for Core HR based on different Security Profiles, modified menu selection as per customer requirements and assigned to users.
  • Part of testing that conducted Systems Integration Testing (SIT) for Oracle HR system feeding to Smart Staff Maximo, in-house Gross Pay and Time Collection applications.
  • Tested Users/Responsibilities, Menus, Functions, Custom Forms, Task Flow Task Flow Nodes and Profile options.
  • Worked with software architects, developers and business leaders throughout the software development life cycle to develop software functional test cases and test scripts.
  • Prepared End User Training Manual.
  • Tested Cognos version 8 and 10 reports.
  • Created classes, course, sessions and offerings in OLM and test
  • Tested question Bank, online test and learning path.
  • Tested resources in OLM add and delete and cancel enrolments.

QA Analyst

Confidential - Victoria, BC

Responsibilities:

  • Review requirements for testability.
  • Involved in the Functional implementation of Oracle E-Business Suite R12.1 Financial Management Systems.
  • Ensure software is functioning according to requirements.
  • Ran SQL Queries and statements.
  • Performed UAT Testing
  • Delivered operational analysis, business process re-evaluation, user training, and testing of modules.
  • Addressed operational problems, concerns, and questions posed by users.
  • Maintained proactive interaction with the client to understand business practices to aid in system configuration.
  • Wrote test cases in HP Quality centre and linking with the requirements.
  • Logged the defect in Quality Centre.
  • Responsible for full functional test lifecycle, including writing, scripts, conditions and test documentation.
  • Identify, analyze, and document defects and inconsistencies.
  • Worked with programming staff to identify QA issues.
  • Defined document, develop and execute tests case or scripts.
  • Closely working with the developers.
  • Maintained and enforced QA procedures and standards.

QA, Analyst

Confidential - Victoria, BC

Responsibilities:

  • Planned, document, and execute black-box testing of enterprise level software platforms.
  • Wrote Test Plans and Test Cases.
  • Upgraded and developed maintenance procedures for pension administration and calculation.
  • Identify, analyze, and document defects and inconsistencies.
  • Used Virtual machines in a test environment.
  • Performed UAT Testing
  • Managed technical risks affecting the testing.
  • Execute functional, system, and performance tests to achieve optimal test coverage.
  • Tested our software for compatibility with modern operating systems.
  • Created Documents, which includes the Test Summary Results, tasks Risk Assess and Testing Signoff.
  • Created and following pre-release QA checklists.
  • Involved in the complete Software Development Life Cycle (SDLC).
  • Involved heavily from find bugs till its resolution.
  • Tested software by comparing operation to documentation.
  • Creation traceability matrix, testing scenarios, test cases, test execution plans and logging defects with follow through to resolution.
  • Recommended modifications, and additions to software features.
  • Maintained QA procedures and standards
  • Ran SQL Queries and statements.
  • Worked with software architects, developers and business leaders throughout the software development life cycle to develop software functional test cases and test scripts.
  • Performed regression testing after quick fixes.
  • Participated in Walkthrough and defect report meetings periodically.
  • Identified, troubleshoot, and characterized product quality issues.
  • Reviewed hardware, operating systems, networking environments, and competitor software.
  • Ability to identify testing dependencies and risks, ensuring that they are effectively managed and mitigated.

QA Analyst

Confidential - Toronto, ON

Responsibilities:

  • Define, document, develop, and execute black-box testing. Includes the development and execution of test plans, test strategies, and test cases.
  • Assisted in writing Test plan and plan Test strategy.
  • Configured software by comparing operation to documentation.
  • Document detail test plans, test cases expected results and tracing the test cases to the requirements.
  • Installed virtual machines for tests, and set up new testing environments with different operating systems and SQL Server.
  • Performed UAT Testing.
  • Identified, analyze, and document defects, questionable functions, and inconsistencies in software.
  • Performed functional application HL7 testing .
  • Performed functional testing through final User Acceptance testing.
  • Extensively involved in finding and re-testing bugs and create a bug report.
  • Identify, analyze, and document defects and inconsistencies.
  • Was also involved in manual testing of all the screens and testing the end point values with both fixed and varying precision.
  • Manual Testing of fixed and updatable data into the database was also performed. Database connectivity security check was also performed.
  • Ran SQL Queries and statements.
  • Primary responsibilities involved writing Test Plan Requirements and then formalizing those requirements into viable Test Plans along with import of Test Plans into Quality Centre.
  • Responsible for setting up the test environment and documenting in the test strategy document.
  • Document manual testing and keep track of defects found during testing.

Testing Analyst

Confidential, CA

Responsibilities:

  • Tested a variety of web applications both internal and external facing.
  • Defined, document, develop and execute tests case or scripts.
  • Wrote Test scripts and executed them.
  • Understanding and knowledge of TSYS and their TS2 and TS1 technology platforms.
  • Defined, document, develop, and execute black-box testing. Includes the development and execution of test plans, test strategies, and test cases.
  • Performed UAT Testing.
  • Implemented software by comparing operation to documentation.
  • Be able to work on projects individually or as part of a team.
  • Involved in complete bug life cycle from finding till the resolution.
  • Supported Bug tracking meetings with development team and QA team.
  • Identify, analyze, and document defects and inconsistencies.
  • Performed High Level Regression testing and User Acceptance Testing.
  • Recommended modifications, and additions to software features.
  • Performed testing on different scanner types for the application. (Ex: Panini S canners, RDM Scanners, Page
  • Performed functional testing through final User Acceptance testing.
  • Performed Black Box testing and worked with Web Based application.
  • Reviewed hardware, operating systems, networking environments, and competitor software.
  • Performed testing in different environments like UAT and Prod fix that support the application.
  • Supported every Production install with QA team group.
  • Worked closely with the developers to resolve the issues.
  • Responsible for all aspects of running a web site and web application.

QA Analyst

Confidential

Responsibilities:

  • Adopted Agile Software Development methodologies to enable efficient and effective high-quality software development.
  • Identify, analyze, and document defects and inconsistencies.
  • Resolved to billing inquiries, adjustments, and manual invoice creation.
  • Researched complex billing questions and outstanding payments.
  • Assisted with developing solutions to Amdocs billing problems and testing the accuracy of system modifications designed to address these solutions.
  • Implemented provisioning system/process requirements, provisioning trouble reporting system.
  • Created various testing scenarios for real-time online rating and billing modules of Amdocs Ensemble.
  • Identified and researched variances in the billing /reporting then initiated corrective actions to resolve
  • Performed the performance testing of the "self service application"
  • Recommended modifications, and additions to software features.
  • Worked closely with Software Development and other Test Engineers to ensure that product meet requirements in functionality, usability, stability, and performance.
  • Prepared test scripts, test strategies and test cases, which includes inputs, actions and expected result.
  • Highly experienced in all the stages of Software Development Life Cycle (SDLC).
  • Highly experienced in black-box testing methodologies.
  • Expertise in requirements gathering.
  • Performed functional testing through final User Acceptance testing.
  • Hands on experience with Oracle HR, SSHR, iRecruitment and OLM.
  • Ability to delegate responsibility and to coach others in developing their potential.
  • Performed UAT Testing.
  • Self-Starter who can work with minimal supervision and great team player.
  • Ability to work individually and within a team
  • Support for improvement and departmental changes needed to ensure effectiveness as well as helping others.
  • Solid knowledge and understanding of Oracle Payroll.
  • Solid knowledge and understanding of Oracle HRMS.
  • Strong knowledge of SQL.
  • Strong Knowledge of Oracle
  • Strong knowledge of QA strategy, process and bug tracking tools
  • Able to work on multiple complex projects, meet deadlines, and deal with conflicting priorities.
  • Closely work with the developers and Business Analyst.
  • Excellent skills in Quality Assurance and User Support.
  • Hands-on experience executing software testing.
  • Experience with Agile Methodology, QA concepts, processes and methodologies.
  • Able to create test cases with or without a specifications document.
  • Ability to foster interest, skill, and success in getting groups to work well together.
  • Continuously reviewing test cases for bugs.
  • Knowledge and understanding of Cloud Computing.
  • Used the Defect Tracking System, Defect Tracker to Report, Update, Analyze and retest Defects during the entire Software Testing Process.
  • Experienced with executing functional test cases and test scripts.
  • Experienced in Bug Tracking System and solid knowledge of complete BUG life cycle
  • Knowledge of QA strategy, process and bug tracking tools
  • Knowledge of automated and user interface testing techniques.
  • Coordinated the test effort through a complete project life cycle.
  • Ability to foster, sponsor, or support the introduction of new and improved methods, products, procedures, r technologies.
  • Knowledge of WIN NT, 95, Windows Server 2003.
  • Ability to foster interest, skill, and success in getting groups to work well together.

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