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Business Systems Consultant Resume

St Louis Park, MN

SUMMARY:

  • Provide leadership and project management for new and on - going HRIS enhancements and integrations.
  • Direct the daily task for team members to achieve on-time and on-budget delivery of enhancements and integrations.
  • Provide routine updates to stakeholders and management to help define Information System processes by using appropriate methods and tools while partnering with system owners to understand requirements.
  • Assuring quality of business systems by developing and executing test specifications and implement test and quality plans.
  • Work closely to the development team (internal and external) to assure a timely solution according to the specifications and implementation of business needs.
  • Lastly, support metrics reporting for senior management and leadership reviews; utilizing information systems to improve efficiency to make recommendations for implementation of new systems or necessary upgrades that will best meet customer and company requirements.
  • Monitor and run daily reports, such as SQL statements to ensure the application is running properly
  • Meet with customers, business, consultants, and/or third-party vendors to provide updates or resolve issues
  • Review and update documents such as requirements, design, test case, test scripts, and test execution
  • Report updates and other necessary information to upper management
  • Follow proper system development life cycle to adhere to laws and regulations in healthcare field
  • Technologies: Oracle SQL, SuccessFactors - Learning Management (myLearning), Recruiting Management (MyRecruiting), Interfaces, ADP, PDM, WindChill, WindChill 9, CAPA, NCEP, Kronos, Kronos Time Workforce Keeper 6.2 & 8.0
  • Additional Courses: Negotiating to Win, Insights Discovery, Project Management 4-Day Principles of Project Management Workshop, Lean Business Process (LBP) Essentials, WTK Managing Timecards & Preparing for Payroll, WAM Configuration & Managing Accruals, WTK Configuration and Managing Payroll, WTK Administrating the Application

SKILL:

Microsoft: Word, Excel, PowerPoint, Access, SharePoint, Visio, and Publisher

Computer Languages: C++, C#, Java, HTML, SQL, Visual Basic, XML

IDE: Eclipse, BlueJ, Adobe Dreamweaver

Oracle Products: SQL, Identity Management, Identity Analytics Early Resolution, ERLMF, ERBP, ERCP MSP (LPS, CPI, Fidelity, Alltel) Google Analytics, Selenium, AtTask

SuccessFactors: Learning Management System, Recruiting

ADP: ADP, ADP iPay, ADP iReports, W2

Multilingual: English, Taiwanese, Mandarin, Cantonese

PROFESSIONAL EXPERIENCE:

Confidential, St. Louis Park, MN

Business Systems Consultant

Responsibilities:

  • Customizing mortgage retention software based on government standards and business requirements through analyzing business requirements and designs, resolving and troubleshooting all configuration related defects
  • Assist SQA team in unit, functional, regression, and auto testing by creating test scripts and other necessary documents when working on releases or defects
  • Interface with business users to clarify business requirements and propose programming solutions
  • Validate and configure production support during releases of my own and my peers
  • Validating Clara reports at first level using Microsoft Access and XML and second level using Microsoft Excel
  • Run daily reports such as migration lists, line item status reports, and build scope reports using Microsoft Access

Technologies: XML, Access, Early Resolution, ER (Including ERCP and ERBP), HP Quality Center (Application Lifecycle Management, ALM), HTML, and MSP

Confidential, Bloomington, MN

Business Analyst

Responsibilities:

  • Reviewed, analyzed, and evaluated provisioning requirements, including password policies, enterprise role definition, account approval workflows, and delegated administration
  • Created clear and concise requirements documentation
  • Had ability to understand and define requirements, scope and objectives
  • Communicated to multiple technical teams to create systems that were parallel to business strategies

Business Analyst and Quality Assurance

Confidential

Responsibilities:

  • Researched methodologies and compiled test matrices of their current system using Microsoft Excel to use case applicable test cases
  • Compiled new and upgraded use cases for their current upgraded system
  • Met with clients and users to determine day-to-day activities used
  • Worked closely with the client and technical team to ensure the requirements for the upgrade would work
  • Conducted quality assurance testing from a user’s perspective of the old system and the new upgraded system

Business Analyst

Confidential

Responsibilities:

  • Documented current systems using Word Doc and Excel sheets
  • Worked closely with the technical resources, clients, other business analysts, and project managers to ensure everyone was working as a whole and collected updates
  • Coordinated and documented updates and kept track of what needed to be completed

Business Analyst and Quality Assurance

Confidential

Responsibilities:

  • Analyzed client’s current document and research the best methodologies to create new documents that would highlight the client’s main resources
  • Conducted unit testing for upgraded system and dangerous combinations in both their Oracle Identity Management System and Oracle Identity Analytics System

Business Analyst

Confidential

Responsibilities:

  • Take intensive notes highlighting their current system to create a business requirements
  • Researched and analyzed the client’s current system to provide the best methodologies to document
  • Created business requirement documents, along with meeting notes
  • Researched methodologies to create a Gap Analysis chart in Microsoft Excel and a Gap Analysis Document using Word Doc
  • Worked closely with the rest of the Confidential team along with the Department of Application Information Security to gather necessary information

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