We provide IT Staff Augmentation Services!

Management Consultant Resume

Montvale, NJ

SUMMARY:

  • Focused, dedicated and highly motivated professional offering over 23 years of solid contributions and blended background in technology and business management.
  • Proven expertise in lifecycle of application development from conception to completion, driving process improvements at all levels with forward thinking and strategic planning to surpass expectations and goals.
  • Fourteen years’ experience in managing applications development/ implementation in a matrix environment supporting HR and Financial systems in Confidential , Financial Services, Education, Insurance and Telecommunications industries.
  • Proven Business - Technical specialist, with leadership in infrastructure, Information Security and Global roll-out of SAAS applications.

AREAS OF STRENGTH AND EXPERTISE:

  • Application Development & Support
  • Change and Release Management
  • Quality Assurance & Data Management
  • Technology & Business Management
  • Integrations & Virtual Team Leadership
  • Regulatory Compliance
  • Project Management
  • Technology & End-User Training
  • Evaluation & Testing
  • Resource Forecasting
  • Process Reengineering
  • Key Client Relations

TECHNOLOGY:

Applications & Data warehouse: PeopleSoft HCM 7.5/8.8/9.0/9.1/9.2 - ELM, HR, Payroll, Base Benefits, Benefits Administration, Time and Labor, Absence Management, PeopleSoft FSCM 7.5/8.4/8.9/9.1/9.2 - General ledger, Asset Management, Expenses, Projects, Billing, Receivables, Payables, Purchasing, eProcurement, Inventory, Order Management Hyperion Budgeting, EPM 8.8 - EDW, JD Edwards, Lawson, Taleo (Talent Management), Kronos, viDesktop, and Enwisen

Development Tools: Application Engine, File Layout, People Code, Workflow, Process Scheduler, Application Messaging, Component Interface, SQR, SQL, Crystal, Cobol, Query, BI Publisher, nVision, Tree Manager, Data Mover, Application Security, Integration Broker, VB.Net, Java, MS Access, SQL, PL/SQL, MS Excel 2003, MS2007

Databases: Oracle 11i/10g/9/8i/8.x/7.x, DB2, Sybase 10.x/11.x/11.9, SQL Server 2008, SQL Server 2013

Operating Systems: Windows 2007/NT/XP, Unix, IBM Mainframes

ETL Tools: IBM Ascential DataStage 7.x, Informatica 5.x/ 6.x

Business Modeling Tools: Rational Rose, Enterprise Suite, RUP, UML

PM Methodologies/ Tools: PMI, RUP, SDLC+, Agile, Compass, MS Project, ITIL

Confidential /Clinical Applications: HBX, ICD-10, Provider Portal, FIDA, Star Sentinal, MMCOR, CTI, CHPKIDS, DentaQuest, Davis, Meds III, Caremark, Facets, EPIC/CLARITY - Radiant, SCM, ASAP, LDA, Cadence, Resolute, Willow, Clinical Docs, OM, Lawson GL, Lawson HR, Pharmacy (PCS), Radiology (IDX-RAD), and Emergency Department (Wellsoft), LearningLink (LMS) using SAAS Architecture, Skillsoft, Xtend, SafetyNet, Theradoc, Echo Credentialing, New Innovations, Service Desk Express (SDE), Metasys, Apogee and Christian Stevens CRD Scheduler

PROFESSIONAL EXPERIENCE:

Confidential, Montvale, NJ

Management Consultant

Responsibilities:

  • Working as a Project lead, Change Agent, Business Analyst and Process Specialist providing advisory and consulting services to ERP and Enterprise Applications groups. Cultivating and enhancing functionality while interacting with Senior IT and business Executives
  • Evaluated the existing features available till PUM image 12. In the process of evaluating PUM image ver. 13-21. Advising on options, risks, and any impacts on business processes or systems by applying latest PUM images into multiple environments. Tested the whole functionality for the People tools upgrade to 8.55.13 from 8.54.20 . Worked on analysis of compare report between source and target databases
  • Responsible for the analysis, design and testing of new applications in addition to making enhancements to existing applications
  • Responsible for requirement gathering, performing fit gap analysis (current and future state), creating functional specification documents, and developing business process flow and charts
  • Proactively communicating project status, issues and risks to management. Tracking project progress, milestones and deliverables to ensure deadlines are met appropriately
  • In the process of transforming the current ERP PeopleSoft HCM application into mobile, analytics and cloud areas. Implementing efficient Work centers, Fluid and Dashboards, Next Generation Landing Page, Deepen Product Capabilities, Expansion of Global / Industry functionality, enabling Mobile in the Workforce, digital transformation, Performance Management Work Center, Mid-Period Performance Evaluations, Life Events Using Activity Guides, Paycheck Modeling
  • Managing Time and Labor functionality, Recruiting Enhanced Routing Capabilities, Integration with LinkedIn, Mobile Approvals, HCM/ELM Social Capabilities, Recruiting Using Activity Guides, Expanded Embedded Analytics, Payroll for NA updatable W4 Form
  • Working on PeopleSoft application security planning, design and configuration including User Profiles & Preferences, Static & Dynamic Roles, Functional and Primary Permission Lists, Query & Department Trees, Process Profiles and Definition Security
  • Creation of test scripts and test cases for the project and executing these scenarios under testing tool application (ALM) for quality assurance. Created Test Plan, Test Runs and Test Cases in HP’s Application Lifecycle Management tool (ALM). Creating and managing the fixes of defects within ALM.

Environment: PeopleSoft HCM 9.2(HR, Payroll, Base Benefits, Time and Labor ), People Tools, People Code, Sqlplus, Application Engine, SQR, Oracle 11i, Windows XP, Application Messaging, Integration Broker, Component Interface, File Layout, Data Mover, Workflow, Process Scheduler, Query, COBOL

Confidential, Rego Park, NY

Sr. Manager, IT

  • Application owner for a portfolio of PeopleSoft HR and Finance applications including Benefits, Benefits Administration, HCM, Payroll, Position Management, Time and Labor, Absence Management, General Ledger, Accounts Payable, Purchasing, Expenses, Asset Management, EPM (New Implementations, continuous improvements and application support projects)
  • Liaised with clients to define requirements, strategize scope and assess / mitigate internal and external risks
  • Led day-to-day operations of the PeopleSoft support team including customer assignments, and issue/risk management.
  • Facilitated continuous improvements and application support ERP and Portal projects, status meetings and fit-gap sessions. Formulated timelines, resource plans and generated schedules to drive on-time, under-budget completion
  • Acted as a change agent for the cultural shift within the organization by setting the right expectations and driving all the business users to consensus
  • Adeptly managed teams adhering to established PMO methodologies, conducted regular functional/IT track meetings, communicated to senior management and presented at steering committee meetings. Managed project plans, financials, schedule, resources (internal, external and virtual), quality, risks, deliverables and client expectations
  • Developed project charters and business cases ($2M plus) including Capex/Opex spanning 3 to 5 years for proposed roadmap execution and worked with CFO and CIO to get those endorsed
  • Managed 38 full-time technical & functional staff while ensuring efficient service delivery in support of dynamic technology needs
  • Implemented the mentioned end to end projects - New Implementation of HCM involving modules of Payroll, Salary Administration, Compensation, Time and Labor Absence Management from legacy Mainframe systems to Windows environment, Java Upgrade, Taleo implementation, Finance Upgrade involving modules of General Ledger, Accounts Payable, Expenses from version 9.1 to 9.2
  • Worked with Peopletools 8.55, fluid pages, Manager Self-Service and Employee Self-Service, PeopleSoft release 9.2 and PeopleTools release 8.55/8.54/8.53 and PUM release 12-19
  • Nurtured a high performance culture, instilled motivation in the team. Hired and mentored staff, designed resource plans and communicated organizational structure and roles
  • Architected and planned database solutions to meet business needs. Directed and contributed to the development of new methods, procedures, processes or systems and understanding the impact of these changes
  • Revamped architecture of ERP servers and managed upgrades of PeopleSoft HCM and Finance
  • Responsible for the security setup (Permission Lists, Roles, Users etc.) for testing/acceptance, development, User Acceptance, and production environments for all supported applications. Managed the daily and monthly internal security audits
  • Managed training, testing, test plans, mappings, setup, preparation of Data Loads etc. throughout the project implementation life cycle. Monitored Footprint tickets to ensure customers are notified and issues are addressed in a timely manner

Environment: PeopleSoft HCM 9.2(HR, Payroll, Base Benefits, Benefits Administration, Time and Labor, Absence Management ), PeopleSoft Finance 9.1/9.2 (General Ledger, Accounts Payable, Purchasing, Expenses, Asset Management, EPM),People Tools, People Code, Sqlplus, Application Engine, SQR, Oracle 11i, Windows 2012, Application Messaging, Integration Broker, Component Interface, File Layout, Data Mover, Workflow, Process Scheduler, Query, COBOL

Confidential, Philadelphia, PA

Application Support Manager for Enterprise Applications

Responsibilities:

  • Composed technical/functional design and training documents tailored to unique customer needs. Developed results-oriented teams with customer-focused training and support
  • Responsible for the security setup (Permission Lists, Roles, Users etc.) for testing/acceptance, development, User Acceptance, and production environments for all supported applications
  • Standardized SDLC+ procedures spanning management of one project to multiple projects and educated business and cross-functional teams on the usage of a consistent methodology
  • Responsible and accountable for day to day operations, vendor management, contract negotiations, project management, SLA compliance, Charter development and SOW for entire portfolio. Resolved complex business and technical issues by providing collaborative facilitation for the applications
  • Provided leadership and guidance for internal and external regulatory audits as well as for IT Quality Control procedures
  • Documented, revised and approved business requirements, functional design along with monitoring weekly project plan, status report and monthly project report for steering committee review
  • Supervised 20 team members, held weekly team meetings and applied Tribal Leadership concepts for delegation, monitoring and coaching while enforcing compliance with department standards, hospital policies and procedures
  • Communicated effectively with CIO, business clients, colleagues, developers, and organizational administration while providing estimates for complex work efforts
  • Represented portfolio changes in bi-weekly enterprise wide change control board and monitored the impact of other application changes on enterprise applications
  • Worked with business owners and physicians to create the data requirements Traceability Matrix (DRTM) for data validation after archival as per HIPPA regulations and legal retention policies.
  • Organized JAD sessions to gather the business requirements from billing directors and analysts. Executed data mining, profiling and metadata validation on the EPIC Care dataset for Physician billing to help users make business decisions for the population of warehouse.
  • As a result of EPIC implementation, decommissioned legacy clinical applications. Established decommissioning strategy, data quality and reporting framework for Order Management (SCM), Pharmacy (PCS), Radiology (IDX-RAD), and Emergency Department (Wellsoft) clinical applications by coordinating with Resource Manager, Business owners/ Physicians, Data architect and Data Archival Analyst

Confidential, East Windsor, NJ

Business and IT Collaboration consultant

Responsibilities:

  • Developed business requirements, user requirements and functional requirements, and documented the same by creating vision/scope document, use case document and system functional requirements document
  • Worked as an Interface between the users and the different teams involved in the application development for the better understanding of the business and IT processes
  • Followed a structured approach to organize requirements into logical groupings of essential business processes, business rules, and information needs, and ensured that critical requirements are not missed
  • Developed business/technical design specifications for the modification to customizations brought over for upgrade from ver8.0 to ver9.0. This included reviewing current functionality in ver9.0 and applying customizations. Also involved in programming, unit testing, migration to User testing environment
  • Implementing the portal UI Customizations by using PeopleCode, Application Engine, SQR, Integration Broker and Component Interface.
  • Analyzed, designed and developed the layouts for the files containing the extract of Job and personal data defined in different agencies of MTA. Developed SQR program for the creation of files which were sent to the RISCS sftp site for loading, then the files were parsed and used to generate Excel files. The excel files were then loaded into the data base using Peoplesoft component interfaces using the excel to Component Interface utility.
  • Prepared the current training functionality in Peoplesoft HRMS 8.0 for Employee Development & Training (EDT) and compare it with Peoplesoft ELM 9.0 .In addition to Fits/Gaps, risks and opportunities were identified along with required actions.
  • Worked on ELM for the enrollments individually, creating/updating course wait lists, session auto enrollments, course session auto enrollments, rescheduling between sessions etc.

Environment: PeopleSoft HCM 9.2(HR, Payroll, Base Benefits, Time and Labor ), People Tools, People Code, Sqlplus, Application Engine, SQR, Oracle 11i, Windows XP, Application Messaging, Integration Broker, Component Interface, File Layout, Data Mover, Workflow, Process Scheduler, Query, COBOL

Technical Functional Consultant

Confidential, NJ

Responsibilities:

  • Assisted users during the implementation of the upgrade to version 9.0. Also involved in making decisions on migrating customizations or replacing them, determining if the customization is relevant and desired or not, ensuring that keeping or eliminating a customized version of a particular object will not preclude the proper functioning of other objects that are new or changed by PeopleSoft
  • Helped users in Accounts Payables (AP) module to run the Close Voucher process, Post Voucher to GL and to check particular Vouchers which has been scheduled for posting but not yet posted because of the Business Rule defined in the Payment Selection Criteria
  • Tasks included gathering requirements, documenting, developing, testing, tracking and maintaining in each environment until transitioned to support group
  • Developed an Application Engine program to move the data from the HCM over to the FDM side using Application Messages
  • Developed sqr for creation of new GRE interface for AP Refund. Developed People code to validate the voucher and purchase order for projects /product under the Time and Labor enhancement project
  • Involved in QA Testing including Data validations, Test scenarios execution, bug tracking and filing, artifacts document generation, anticipated changes, anticipated defects, underlying data changes, functionality changes, code changes and defects
  • Worked on vendor, item and data conversions along with preparation of data loads
  • Implemented the salary grade implementation project in which the salaries of the employees were supposed to be bought up to the market rates.
  • Involved in QA Testing including Data validations, Test scenarios execution, bug tracking and filing, artifacts document generation, anticipated changes, anticipated defects, underlying data changes, functionality changes, code changes and defects
  • Involved in the design and implementation of the conversion of Pulliam Employees to ETS Employees.

Environment: PeopleSoft HCM 8.8/9.0(HR, Payroll, Base Benefits, Benefits Administration,Postion Management,Time and Labor ), PeopleSoft 8.4/9.0 FSCM (OM, AP, PO, INV, GL, AR, AM, BI), People Tools, People Code, Sqlplus, Application Engine, SQR, Oracle 9i, Windows XP, Application Messaging, Integration Broker, Component Interface, File Layout, Data Mover, Workflow, Process Scheduler, Query, COBOL, nVision

QA Analyst/Test Lead/Technical/Functional Consultant

Confidential, NJ

Responsibilities:

  • Provided leadership and guidance through the implementation of PeopleSoft Financials (8.8)/ Homebuilder Management version 8.8, Responsibilities included developing a master test strategy/test plan, setup and use the Rational Suite; Test manager for creating test cases, Clear Quest for tracking defects, Clear Case for versioning Test Documents and RequsitePro for documenting requirements. Verified requirements in RequsitePro to determine testability created test cases in Test Manager and mapped test cases to requirements to establish traceability. Install presented tool demos and provided knowledge transfer to a less experience test team. Provided guidance to Business analyst to develop testable requirements. Used Automated Test tool Rational Robot for automation
  • Maintained Test Cases and Documentation throughout the project Lifecycle and evaluated Test data and results and provide feedback to Test, QA and Project Managers
  • Troubleshooting and debugging problems relating security, adding components, configuration and day to day production support
  • While working during different phases of variety of project I have interacted with designers, developers, other stakeholders and support staff and thus developed excellent co-ordination, communication, decision-making, professional and organizational skills.
  • Supporting development teams, local testing, training and QA
  • Troubleshooting of day to day production support problems from technical as well as functional perspective
  • Successfully resolved the cross module implementation as well as production support problems of PO/AP and AP/GL
  • Designed the Security Matrices for Application Security Strategy for AP, PO, GL, Homebuilder Management and worked with the Functional team to finalize the Users security requirements and remove the redundant overlapping between different roles among different modules

Environment: PeopleSoft Financials 8.8( AP, PO,GL)/Enterprise One, People Tools, People Code, SqlPlus, Application Engine, Cognos, SQR, Oracle 9i, Windows XP, Application Messaging, Integration Broker, Component Interface, File Layout, Process Scheduler, Query, Data Mover, Workflow, Oracle tools, COBOL, nVision

Technical Functional Consultant

Confidential, PA

Responsibilities:

  • Assisted users during the implementation of the upgrade to version 8.4/8.8.Also involved in making decisions on migrating customizations or replacing them, determining if the customization is relevant and desired or not, ensuring that keeping or eliminating a customized version of a particular object will not preclude the proper functioning of other objects that are new or changed by PeopleSoft. Reapplied the customizations after the upgrade
  • Created implementation plan, primary responsibilities, deliverables, WBS, budgetary expenditures required for information system environment. Established the Change control, Release management and Risk Management process focusing both on the business and IT requirements
  • Implemented Compass methodology comprising of six phases: Strategy, Planning, Structure, Construct, Transition and Deploy. During the Planning phase, defined the project mission, objectives, and performance measures based on strategic objectives and business drivers for the project. During the Structure phase, established the framework for the project
  • Technically lead and completely implemented the PO Module. Loaded the Catalogs from a vendor delivered file into the PeopleSoft. Worked on creation of data conversion mapping documents
  • Worked closely with Stakeholders, Project team and software developers to identify, reproduce, isolate, and investigate system problems and process issues
  • Designed and implemented the functionalities of Lockbox, write offs of credits /debits and payments in AR Module. Successfully resolved the cross module implementation as well as production support problems of BI/AR, PO/AP and AR/GL
  • Worked on the setups for Department, Earnings, Deductions, Job Codes, pay codes and performed analysis on their impact on sub systems
  • Involved in Defining Business rules, on call 24x7 production support resolving the Tickets through Remedy, conversion, maintenance, customization, development and configuration. Provided Brownbag sessions for the user community and trainee consultants
  • Worked on eRecruit (Employee self service, manager Desktop transactions) to ease the workload for internal support staff & customer service representation. Major customizations include creating a new Self-service form for creating a requisition using Mgr desktop, delegation of access to Admin by Manager to approve/deny/create a new requisition, Manager desktop portal changes, enhanced the search capabilities in View Job postings for internal EE, Applicant search using verity index issues, generating email during requisition & offer approval process
  • Involved in Defining Business rules, on call 24x7 production support resolving the Tickets through Remedy, conversion, maintenance, customization, development and configuration. Provided Brownbag sessions for the User community and Trainee consultants.
  • Developed several inbound & outbound application engine programs e.g.: external & internal job postings, job code updates, Notes Id updates, security profile purge etc.

Environment: PeopleSoft HCM 8.8(HR, Payroll, Base Benefits ), PeopleSoft 8.4 FSCM (AP, PO, GL, AR, AM, BI), People Tools, People Code, Sqlplus, Application Engine, Cognos, SQR, Oracle 9i, Windows XP, Application Messaging, Integration Broker, Component Interface, File Layout, Data Mover, Workflow Process Scheduler, Query, COBOL, nVision

Hire Now