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Chief Technology Officer Resume

Atlanta, GeorgiA

SUMMARY:

  • Expert in leading IT organizations through times of disruptive change: enterprise integrations, mergers and acquisitions, divestitures, reorganizations, and enterprise - wide systems implementations.
  • Adept communicator with demonstrated expertise in collaborating with stakeholders to develop cost effective technology solutions to complex business problems.
  • Reduced IT spending by 29% to $3.1 million in one year through application consolidation, cloud migration and improved vendor management; Member of senior team responsible for generating positive EBITDA despite 10% revenue deterioration.
  • Member of the senior team responsible for a 132% increase in EBITDA (to $12.1 million) and a 32% increase in sales (to $198 million); increased enterprise value 3 times to $106 million from . Maintained IT costs at less than 1% of sales while creating increased e-commerce capabilities, process improvement and cost reductions and improved service and uptime.
  • Part of senior leadership team responsible for restructuring a $250 million organization; transformed a $2.0 million operating loss into a $2.5 million profit in 12 months. Delivered IT costs reductions while implementing technology to drive inventory reductions and improved customer service.
  • Created North America IT Organization for a Fortune 500 manufacturer. Reduced IT operating expense by $7.1 million over four years through consolidation and restructuring, outsourcing, & new global supplier agreements.

EXPERTISE:

  • Technology modernization
  • IT financial management
  • Cloud migration strategy
  • Agile Development Process
  • Organization & Governance
  • Systems integration
  • Service delivery & operations
  • Strategic planning
  • E-commerce & Mobile
  • Confidential relationships
  • Audit & Security
  • Business Intelligence (BI)

TECHNICAL SKILLS AND EXPERIENCE:

  • Financial Management of IT including operational budget, capital planning, and chargeback management
  • Contract negotiations, vendor relationship management, and global agreement development
  • IT Governance, Steering Committee and Board of Directors accountability
  • Policy and procedure development and quality assurance
  • Control Objectives for Information Technology (CobIT) governance standards
  • Information Technology Infrastructure Library (ITIL) service delivery standards
  • SunGard Availability Services disaster recovery and business continuity planning,
  • Management of public, private and hybrid cloud architecture, software-as-a-service (SaaS) and platform-as-service (PaaS) implementations.
  • Capability Maturity Model for Software Development (CMM 1.1)
  • Rational Unified Process (RUP)
  • Microsoft Visual Studio Agile Development Methodology
  • Requirements gathering and product roadmap development
  • Mobile development, e-commerce and web development.
  • METHOD\1 and DESIGN\1 enterprise system integration management.
  • Order-to-cash, Procure-to-pay, General Ledger and consolidated repoting
  • Executive Dashboard and Key Performance Indicator (KPI) definition and management.
  • Inventory management and distribution network optimization
  • Shop floor and warehouse productivity improvement programs
  • Channel management and market segmentation management

TECHNOLOGY:

Enterprise Applications : Made4Net, CXT Software, DataTrac, Microsoft AX 2012 R2, Salesforce.com, INFOR FACTS 7.5, SAP ECC 6.0, Lawson M3 (Movex), JD Edwards World and OneWorld, GEAC System 21, MAPICS XA, CINCOM MRP, GEAC (MSA) Financials, CA Financials, Lawson Insight ERP, Manhattan Associates PKMS, Trilogy Selling Chain Manager, Infinium Payroll, Software 2000 General Ledger, Andersen MAC-PAC MRP, SSA-BPCS, BillTrust invoice and payment management

Data Analytics and Business Intelligience : Smartsheet, SQL-Server Datawarehouse, Qlikview, Hyperion, COGNOS, Sharepoint

Integration Tools and Operating Systems : WebMethods, DCLink, Perigrine Systems VAN, Gentran, Mercator Web Broker, Lotus Notes, Exchange Server, Microsoft Access and Visual Basic, RPG/ILE, IBM MVS/VSE, IBM OS/400, IBM AIX, Sun Solaris, Windows Server, WebSphere, Oracle, DB2, IDMS, CICS, Microsoft SQL Server, Office365, Microsoft Office Suite, Microsoft Project, Visio, Rational Rose

PROFESSIONAL EXPERIENCE:

Confidential, Atlanta, Georgia

CHIEF TECHNOLOGY OFFICER

Responsibilities:

  • Advisory board member and acting CTO for software and service startup focused on large organization procurement process improvement, including both government and private sector entities.
  • Responsible for creating the business plan and financial models, including defining the service offerings and establishing pricing.
  • Identify and negotiate relationships with strategic delivery partners in specific technical domains, including cloud computing and managed service offerings.
  • Providing technical support for negotiation of General Service Administration ( Confidential ) Schedule 70 agreement.

VICE PRESIDENT OF INFORMATION TECHNOLOGY

Confidential, Atlanta, Georgia

Responsibilities:

  • Devised a BYOD, 100% scan initiative for Independent Contractors. Improved customer retention and growth, achieved +90% compliance within 5 months.
  • Migrated application from Windows Mobile to Android. Restored device management program to profitability
  • Drove infrastructure cost-out initiatives across IT environment, creating 23% decrease in monthly run-rate.
  • Reduced annual IT spending by 29% by application consolidation, cloud migration and outsourcing help desk operations.
  • Leveraged software-as-a-service and platform-as-a-service capabilities to reduce IT operating costs.

SENIOR VICE PRESIDENT AND CHIEF INFORMATION OFFICER

Confidential, Atlanta, Georgia

Responsibilities:

  • Increased e-commerce business from $45 million to $89 million through deployment of new websites, enhanced integration middleware and partnerships with independent software vendors. Sales through channel increased by 89% to 46% of total revenue.
  • Maintained IT cost at less than 1% of sales while improving up-time from 98.90% to 99.96% through server standardization and virtualization, data center consolidation and implementation of private cloud, pro-active maintenance and metric driven management.
  • Implemented policies and procedures to ensure security and compliance with audit standards across all platforms.
  • Developed freemium web version of on-line parts catalog, driving additional sales while protecting subscription revenue.
  • Implemented forecasting software and process changes to improve order fill rates by 10%.
  • Developed systems strategy to support expansion into Canadian market, including multicurrency support.
  • Completed system integration, data consolidation and facility relocation 14 days after acquisition of Carter Distribution in 2011.
  • Participated in the development of material and presentations in Roadshow culminating in $82 million private equity sale in 2012.
  • Assisted in systems integration and transition during $106 million sale to strategic buyer in 2014.

VICE PRESIDENT OF INFORMATION TECHNOLOGY

Confidential, McDonough, Georgia

Responsibilities:

  • Member of 4-person team responsible for corporate restructuring and reorganization initiatives.
  • Implemented forecasting applications allowing a 5% improvement in order fill rate with a 10% decrease in on-hand inventory in first year. Project achieved positive ROI in 5 months.
  • Consolidated IT operations during acquisition, reducing division’s annual IT operating expense by 32%.
  • Reduced application development staff by 3 and improved productivity through metrics-driven process improvement.
  • Rolled out productivity tools to mobile sales force, including Blackberry smartphones and Sharepoint portal solutions.

DIRECTOR OF INFORMATION TECHNOLOGY, NORTH AMERICA

Confidential, Duluth, Georgia

Responsibilities:

  • Successfully led IT transitions during 4 acquisitions and 2 facility consolidations over 3 years
  • Rationalized IT organizations during plant consolidation project, resulting in annual savings of $1,100,000.
  • Coordinated the transition from legacy mainframe and midrange applications to an integrated financial and sales order processing system using JD Edwards OneWorld applications, including restructuring the application organization
  • Engaged EDS in managed services agreement incorporating desktop support, network management and data center operations, resulting in $2,000,000 reduction in operating expenses. On-going responsibility for managing the relationship.
  • Responsible for $900,000 investment in middleware solution to support $33 million parts business with Caterpillar.
  • Achieved Sarbanes-Oxley compliance through the implementation of CObIT control framework. Limited incremental IT expense in the region to $130,000.
  • Promoted from Manager of Application Development, Corporate Systems in 2002
  • Collaborated with Marketing to create Dealer business support organization, reducing IT spend by $1.4 million annually
  • Transferred development rights for dealer system software to DIS, Inc. resulting in annual savings of $300,000 and improved application functionality.
  • Promoted from Manager of Application Development, Corporate Systems in 2002.

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