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Chief Technology Officer And Vp Of Solutions Resume

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Austin, TexaS

EXECUTIVE PROFILE:

  • Innovative, profit - oriented executive with demonstrated success in increasing revenues and earnings, achieving cost reductions, and improving client satisfaction through the matrix management of complex technology systems that enhance strategic and financial goals.
  • Dedicated partner and strategist with exceptional communication talents, proficient at collaborating with C-level executives to create or adhere to company standards and policies and to ensure applications, systems’ infrastructures, and technologies add value to business.
  • Demonstrated proficiency at dramatically improving business services by analyzing challenges, creating and modeling processes that enhance performance while reducing time / labor costs.

KEY CORE QUALIFICATIONS INCLUDE OVER 15 YEARS OF:

  • Project and Product management
  • Agile - Iterative - Waterfall methodologies
  • Software Development Life Cycle
  • BPM Technology
  • IT Gap Analysis and Performance Optimization
  • Emerging Technologies, Enterprise Architectures and Interoperability
  • MSP and DevOps transformative business impact

PROFESSIONAL EXPERIENCE

Confidential, Austin, Texas

Chief Technology Officer and VP of Solutions

Responsibilities:

  • Responsible for translating technological capabilities into strategic business decisions.
  • Oversaw end-to-end Cooper products’ business transformation, governance, overall business requirements, architecture, development and deployment of enterprise applications, and all activities necessary to complete major projects requiring a wide variety of technical skills.
  • Provided end-to-end guidance in the RFP response process for secure complex IT environments and the related network of internal and external constituents including analyzing SOWs, directing proposal reviews, technical evaluation, planning and scheduling, quality and pricing model.
  • Lead operational risk management activities, authored the internal corporate security policies and managed the development and implementation of global security policy, standards, guidelines and procedures.
  • Life Cycle Management Lead for Managed Service Providers, third party vendors and the Cooper senior Project Managers, Business Analysts, QA testers and Development teams, planning and developing best practices to improve the services efficiency and on-going customer satisfaction.
  • Managed all phases of the software development lifecycle (SDLC) for numerous custom solutions using a hybrid management approach between waterfall - iterative - agile to improve the predictability and respond in a timely manner to client’s feedback.

Senior Project Manager

Confidential

Responsibilities:

  • Agile Management of TERP Application Maintenance and Support (AMS) and Data Center DevOps activities increasing with 60% the roll-out of the applications new features addressing the new legislative changes.
  • Acted as Pega Engagement Lead (EL) at Confidential, managing and proving a strong attention to detail from the first day of the project kickoff until the last day of project closure and lesson learned final deliverable:
  • Monitored the project daily via SCRUM meetings, weekly project status reports and monthly meetings with the product owner, stakeholders and steering committee.
  • Championed the relationship with PegaSystems support as service request administrator.
  • Planned and executed Pega upgrade from PRPC 5.1.8 to Pega 7.1.8, providing a more complete and updated migration user guide including the compatibility with Oracle, JBOSS, JAVA and FileNet.
  • Executed the migration form a standalone collocated server environment to a cloud data center virtual server environment
  • Automate the QA testing of the whole enterprise environment (PEGA, Oracle, Store Procedures, FileNet, Kofax, AdobeForms, PACE/BAM procurement system).
  • Deployed to production product backlog iterations every 3 - 4 weeks synchronizing with other agency department implementation plans.
  • Built strong teams through inevitable project changes in scope, deadlines and resources by sharing the mission, vision and values to align their personal interests, harness their collective expertise and focus their individual efforts.

Senior Project Manager

Confidential

Responsibilities:

  • Migration of the agency correspondence for unemployment benefits from paper based to electronic document exchange, thus reducing the agency annual expenses with several millions of dollars.
  • Led the Assessment and Gap Analysis for Health and Human Services Premiums Payable Financial System
  • Using accepted industry practices and modeling tools we identified the changes necessary to support current and future business processes and defined the best and most efficient way to transferring the responsibility for the manually executed financial database programs from Confidential ’s Medicaid Chip Division to Confidential IT.

Senior Project Manager and Security Architect

Confidential

Responsibilities:

  • Managed and led the security architecture team for the Health and Human Services Enterprise ( Confidential ) Security Improvements and HIPAA compliance applied to DADS Electronic Data Transfers (Governance, Security, Data Transfer In Transit/At Rest security protocols, UNIX, AIX, Linux, Windows Server).
  • Led a security audit and delivered a gap analysis report as well as the remediation solution for the agency to become fully compliant with the Confidential Information Security and Privacy Program Policy.
  • Project managed and directed a Feasibility Study for U.S. Trade and Development Agency, a €100 million Eastern European electronic election management system (EEMS) capable of automating voter authentication and vote casting/counting processes, as well as the electoral administrative processes.
  • Prepared a holistic, government-wide view of current legacy and future EEMS workflow architecture in support of the country Government Permanent Electoral Authority goals and objectives.
  • Author the final technical report, describing the proposed hardware, software, GIS, J2EE, a Relational Database Management System, Network Management Tools, security solutions, and communications equipment.

Senior Project Manager

Confidential

Responsibilities:

  • Managed the redesigned of the Texas Higher Education Commission Board Web Portal and Mobile Application for “non-traditional” college student sectors, including returning college students, military, and other adult learners (LAMP, ColdFusion, JAVA, FarCry Content Management, SQL Server, Mobile application).
  • Using Rational Iterative methodology managed the portal redesign for returning veterans and extends the portal functionality on mobile devices.
  • Lead the JAD planning sessions between 4 vendors and the state team.

Confidential

Executive Consultant

Responsibilities:

  • Business Architect for Confidential Strategic Direct project, a $57 million worldwide SaaS initiative that supports the growth of on demand business for Confidential and creates a fully-integrated, competitive teleweb capability for Confidential to sell products and services directly to customers in mid-market firms and large enterprises.
  • Key member of the business team for large enterprise (LE) portal remediation project, acting as interface between Confidential SMEs and Business Partners, insured the migration from the old legacy Confidential SlingShot portal to the new Java Common Portal Engine (CPE) based on the WebSphere Portal technology.
  • Demonstrated the ability to resolve issues quickly, conform to Confidential and Accessibility web standards and to develop and document processes and procedures.
  • The new portal reduced the GoTo Market time by 40%, increased Confidential sales with 20%/year creating an automated more efficient process between the backend data feeds and the sales and marketing team.

Confidential

VP of Development

Responsibilities:

  • People management - provided overall direction and guidance to Lead Business Analysts and Architects and set standards for Confidential ’s $5.7 million integrated SaaS and ERP solutions Collaborative Community Trading Platform, a cost effective B2B and B2C product for SMEs that facilitates the routine business transactions electronic exchange between 20 large manufacturing ERP systems and their suppliers via Internet.
  • Advanced company’s software engineering practices through continuous process and product improvement, software engineering metrics, updated policies and guidelines, infusion of software engineering research and technology, and enhancing engineering knowledge and skills.
  • Worked closely with executive management to develop future directions for technology and programs by providing input on every technology buys, with a clear mandate to ensure that any new technology fit into the overall strategic plan maximizing company growth and profitability.
  • Lead global collaboration between off-shore development and QA teams by communicating and interacting effectively with people from multi-functional and diverse backgrounds in order to manage the complexity of product development which required integration of J2EE backend with .Net front end using SOA and open-source market-leading tools.

Confidential, Austin

Senior Development and Operation Manager

Responsibilities:

  • Application Development and Maintenance Manager for the biggest Confidential mission critical worldwide e-business JAVA/WebSphere portal (PC/S) supporting transactions for more than $10 billion/year.
  • Managed a large development team of project managers, business analysts, programmers, QA testers and system administrators supporting e-business functions, infrastructure, web hosting, and operations.
  • Lead all the technical and tactical activities associated with the PC/S application full life cycle, RUP planning, developing and testing. Successfully deployed 8 releases to production on schedule, within budget and according to Confidential 's project management practices and Confidential -CMM level III certification.
  • Managed the exception and emergency change processes and conducted post mortems and root cause analysis for service impacting changes (defects, system and network upgrades, software fix packs and new releases).
  • Managed the design and implementation of robust set of tools and processes to minimize code conversion, code maintenance and database updates across all regions served.
  • Achieved 40% performance improvement, 99.9 % application availability, 3x more capacity load thus reducing the hosting cost and maintenance by $6.5 million.
  • Managed in a positive manner all business relationships between Confidential hosting cross-towers service delivery teams providing guidance and excellent teamwork.
  • Won back the biggest European business partner account Magirus, by direct interfacing with their executives in Germany and successfully implement a new cross-border business order flow architecture tailored to their new Euro market profile.

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