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Senior Procurement Liaison Resume

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SUMMARY:

  • Intelligence Community Software Testing Property Management Business Analyst
  • Information Systems Analyst Enterprise Repository Procurement
  • A self - starter with the ability to pick up and learn new products with little supervision.
  • Demonstrated ability to multitask and supervisor numerous personnel in a fast-paced environment.
  • Strong interpersonal, organizational, and communications skills.
  • Demonstrated ability for analytical thinking and problem solving combined with an exceptional attention to detail.
  • Proven ability to work effectively and efficiently under pressure in a team or individual environment.

PROFESSIONAL EXPERIENCE:

Senior Procurement Liaison

Confidential

Responsibilities:

  • Perform broad range of functions using SAP software in support of IT Procurement
  • Ensures that CPL Add Requests meets the established criteria
  • Evaluate quotes attached to CPL Add Request to make sure it properly matches customer request.
  • Monitoring and reporting user feedback about CPL Add Request to stakeholders.
  • Review and make modifications to Bulk uploads prior to be uploaded into the system.
  • Provide measurement, recording, analysis and improvement options and recommendations to stakeholders.
  • Provide weekly statistics of material masters created and any discrepancies during the week.
  • Interact with customers personnel and react quickly, professionally and successfully in a fast-paced environment.

Senior Associate

Confidential

Responsibilities:

  • Provided COMM, GEOINT, or SIGINT domain project support in an effort to Verify and Validate requirements and provide closure of requirements to the customer.
  • Prepared reports describing the results, risk assessment, discrepancy reporting and lessons learned of those Confidential & Confidential activities
  • Provided direct, interfacing support to the customer at the customer’s operational sites or from a Perspecta facility

System Integrator

Confidential

Responsibilities:

  • Integrated user-community requirements, desired capabilities and characteristics to support injection into the requirements/capabilities generation, planning and programming processes and documents.
  • Ensured compliance with security standards, participate in improvement of existing and/or development of new standards.
  • Provided systems engineering support papers, prototypes, models and simulations or other products as requested.
  • Knowledge of COTS/GOTS/FOSS infrastructure
  • Understanding of multiple network type

Software Asset Manager

Confidential

Responsibilities:

  • Utilize all appropriate Confidential requirement, contracting, business, and software management tools for the purpose of managing Confidential software assets on a periodic and reoccurring basis.
  • Maintain file documentation inclusive of, but not limited to: the delivery order/purchase order, modifications, receiving reports/invoices, license keys, Section 508 of the Rehabilitation Act compliance, and any additional acquisition and funding documentation.
  • Provide analysis and recommendations for the most efficient software licensing approaches and models.
  • Assist the transference of software to TIS/SAM and the appropriate documentation and reporting to reflect such transfers.
  • Assist customers with the TIS/SAM internal processes for the total lifecycle of software asset management.
  • Identify and track software scheduled to be discontinued and removed from Confidential systems or software agreements.
  • Review, process, and monitor software requests submitted by a variety of customers and reporting status as required.
  • Actively managing the processing, monitoring, and reporting of software license needs, to include software licenses transferred to TIS/SAM, by a variety of government customers.
  • Assist Confidential customers conducting market research to identify common software licenses currently in use by Confidential .

Senior Business Analyst

Confidential

Responsibilities:

  • Perform broad range of functions using SAP software in support of IT Procurement.
  • Ensures that CPL Add Requests meets the established criteria for PMO approval.
  • Update data such as standard price, MSRP, hierarchy, benchmark percentage, purchase group and description as needed.
  • Evaluate quotes attached to CPL Add Request to make sure it properly matches customer request.
  • Monitoring and reporting user feedback about CPL Add Request to stakeholders.
  • Review and make modifications to Bulk uploads prior to be uploaded into the system.
  • Provide measurement, recording, analysis and improvement options and recommendations to stakeholders.
  • Provide weekly statistics of material masters created and any discrepancies during the week.
  • Send out weekly email with status of CPL Add Request to stakeholders.
  • Interact with customers personnel and react quickly, professionally and successfully in a fast-paced environment.
  • Utilize knowledge of Configuration Management (CM) plans, processes, procedures, metric reports, repository list and configuration items.
  • Accurately identify and prioritize end-users' issues, requests and/or questions for CPL Add Requests
  • Work daily within an environment using IT service management and standards.
  • Utilize prior experience to determine parent/child relationships for configurations on vendor quotes.
  • Work in relational database daily to complete tasks.
  • Ensure that the catalog is available, accurate, and meets Offering Provider and User needs.
  • Conducts audits of catalog offering metadata.
  • Obtains and verifies information to be included in the catalog from the authorized Offering Providers and other information sources.
  • Identification and publication of new offerings (products, services, and applications) to the appropriate catalog views (User Request, Business, Technical, and other views).
  • Ensures that all catalog offering data meets the established criteria for publishing.
  • Monitoring and reporting user feedback and usage metrics.
  • Provide measurement, recording, analysis and improvement options and recommendations.
  • Collaboration with other Catalog teams.
  • Worked in Jira daily on workflows and issues assigned to me.
  • Met weekly with internal team for requirement gatherings for the IT Service Catalog.
  • Daily data cleansing to the database. Detecting and correcting corrupt or inaccurate records from IT Service Catalog.
  • Assisted with data discovery from multiple sources of data that could be imported into IT Service Catalog.

Quality Assurance Analyst

Confidential

Responsibilities:

  • Assisted Quality Assurance Lead with daily testing of CFT tool.
  • Assisting with getting a transition plan together for automated testing for the Carbon Footprint Tool.
  • I worked with the Quality Assurance Lead and Product Owner with creating a master spreadsheet of all the automated tests needed along with priority of tests.
  • Create test scripts using SeleniumIDE.
  • Using basic code to make edits to test scripts Notepad ++ before committing to Jenkins.
  • Exporting test scripts from SelniumIDE to Jenkins.
  • Working knowledge of PHPUnit.
  • Working knowledge of Scrum/Agile.
  • Worked with internal clients resulting in deliverables via Use Cases.

Enterprise Registry and Repository Senior Librarian

Confidential

Responsibilities:

  • Assisted the ER2 ODNI Librarian daily working with 850+ registered users from 500 projects and programs to register their assets and train ER2 users.
  • Worked with asset owners (NRO, CIA & DIA) to register and maintain IT assets in ER2 by ensuring consistency among metamodels through verifying proper relationships, descriptions, and points of contact.
  • Developed use cases (training materials on SharePoint) and ER2 CONOPs (PDF, PowerPoint, and Word files) to describe how to register and update an asset, register as a user, and track the flow of ER2 system processing.
  • Configured the ER2 tool to provide a more efficient approval process of assets for IC customers and librarians.
  • Helped ER2 ODNI Librarian conduct training sessions and system demonstrations for IC customers at various locations.
  • Work in relational database daily to complete tasks.
  • Worked with internal and external Confidential resulting in deliverables via Use Cases and Interface Design for the repository.
  • Assisted with data discovery from multiple sources of data that could be imported into ER2.
  • Daily data cleansing to the database.
  • Detecting and correcting corrupt or inaccurate records from ER2.

Business Systems Analyst

Confidential

Responsibilities:

  • Responsible for analyzing and resolving system issues.
  • Experience with Momentum Financials 6.4.1 and 7.0.
  • Experience with QT/QTP.
  • Review and correct design steps
  • Run, create, correct test scripts
  • Responsible for Functional Configuration Guides for Momentum 7.0 for the client.
  • Responsible for weekly meetings with client for requirement gatherings.
  • Working knowledge of the client’s business processes, policies, and procedures.
  • Worked with internal clients resulting in deliverables via Use Cases and Interface Design.

Property Management Specialist

Confidential

Responsibilities:

  • Responsible for processing dispositions cases for Government Property. Work closely with site logistics with documentation of equipment. Patriot disposition shall forward dispositions instructions received from the Government Property Analyst (GPA) to originating site logistics. Once documentation is received by Patriot and reviewed, supporting documentation is forwarded to GPA for case closure.
  • Present property status and statistics to Property Team Leads on property activities; to include acquisition, receiving, identification, records, movement, physical inventory, reports, consumption, utilization, maintenance, and disposition Interface with the Government Property Analyst (GPA) on all aspects of the Property Control System (PCS).
  • Helped maintain communications between Headquarters and in-field sites - provided essential information and updates to files on the PATRIOT SharePoint website for sites to stay informed
  • Experience with the management of Government Furnished Property (GFP), Contractor Acquired Property (CAP), or Contractor Furnished Property (CFP).

Customer Service Specialist

Confidential

Responsibilities:

  • Receive requests from internal and external users via phone, email, and online ticketing system
  • Accurately identify, evaluate and prioritize end-users' issues, requests and/or questions
  • Document the issue, request and/or question into the problem tracking system
  • Utilize diagnostic tools provided and other documentation as necessary to aid in troubleshooting, resolving or reproducing the end-user issues
  • Effectively use the current escalation process as necessary
  • Perform post-resolution follow-ups to issues/requests
  • Provide efficient quality service while working with other teams to resolve end-user issues
  • Interact with internal teams and external vendors in a professional and courteous manner
  • Support, promote and cooperate with peers in the attainment of team/department/organizational goals and objectives to provide quality service to the end-user
  • Increase productivity by continued improvement of knowledge level and troubleshooting procedures and attend additional training to increase knowledge level
  • Coordinated with CIA Help Desk.
  • Coordinated and scheduled Video Teleconference Communications (VTC) as VTC scheduler.
  • Worked with high-level individuals coordinating meetings enterprise and IC wide.
  • Experience scheduling meetings on JWICS also working closely with individuals from JWICS.
  • Coordinated between agencies on many occasions.
  • Received award from NRO for performance during a 3-day conference held on VTC.

Director of Access Ministry

Confidential

Responsibilities:

  • Developed and launched Access Ministry in Jan 08 for first multi-site campus in Loudoun County
  • Plan, execute, and monitor the Access Ministries budget
  • Recruited, trained, and manage volunteers
  • Scheduled and conducted new family orientation interviews
  • Developed and launched Respite care program
  • Coordinated contingency emergency planning for Access family members
  • Assisted with home and hospital family visits
  • Provided individual counseling to family members
  • Developed community ties with disability organizations in Loudoun County
  • Assessed and implemented behavior management plans and direct medical procedures
  • Consulted with the Campus pastor and staff on providing care management for disabled participants

Information Systems Analyst

Confidential

Responsibilities:

  • Tracked equipment, associated costs, histories and failures of serialized equipment
  • Utilized asset modeling to determine relationships between equipment, its physical location and system association
  • Created hierarchies identifying operating locations as part of multiple systems
  • Assigned locations to facilitate continual tracking of equipment during movement
  • Accessed data, queried and/or updated the Maximo database, and ran reports with Interactive SQL
  • Installed and upgraded HP/Dell hardware and Windows software on workstations/laptops
  • Integrated hardware equipment into HP network racks

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