PROFESSIONAL SUMMARY:

• 11 years of experience in PEGA Rules Process Commander (PRPC) (5.x, 6.x and 7.x).
• Certified PRPC Senior System Architect (CSSA) on version 7.2.
• Good Knowledge on PEGA Mobile Online and Offline implementation.
• Good Knowledge on various PEGA Frameworks which includes Industry Insurance framework 2.3, Product Configuration Framework 2.1, HCIF 7.5SP2, CPM HC 7.3.
• Good knowledge of Insurance domain.
• Extensive knowledge in PEGA implementation cycle like Design, Development, Migration and Deployment of PRPC and Java/J2EE based applications.
• Involved in Designing High Level Class structure, Workflows and Rule sets in Pega PRPC.
• Experience in implementation of various PRPC components like Decision Tables, Decision Maps, Declarative Expressions, and Indexes etc.
• Good Knowledge of Case Management in PRPC.
• Experience in Implementation of Pega UI.
• Knowledge on Pega Decisioning Management.
• Involved in System Administration which involved setting up Access groups, Access Roles, Operators, Application ID, Org Divisions, Org Units and Work groups.
• Have knowledge of implementation and processing of service request and connecting to an external system using SOAP services and connectors in Pega application.
• Good knowledge on MVC architecture.
• Hands on experience with Oracle Database, Stored Procedures and Triggers.
• Involved in interaction with the end users, Business Analysts for understanding of the business requirements.
• Also involved in sessions conducted by the organization to make work users feel comfortable with the new application.
• Ability to work independently as well as a team player.
• Possess strong analytical thinking and troubleshooting capabilities.
• Participated in PEGA Review with Pega Systems and implemented certain recommendations proposed by Pega.
• Worked in Onsite - Offshore Coordination Model.
• Involved in Estimation of the application development in PRPC.

TECHNICAL SKILLS:

Operating Systems: Windows 95/98/XP/2000, MS-DOS.

Databases: Oracle 8i/9i/10g/12c

Packages: MS Visio 2003, MS Office.

Application Server: Tomcat 5.5, Web logic 8.0.

BPM: PRPC (5.3, 5.4, 5.5, 6.1 SP2, 6.2 SP2, 7.2)

Languages: C, JAVA, J2EE, SQL

Web Authoring Tools: HTML, XML, Web services, JavaScript.

PROFESSIONAL EXPERIENCE:

Confidential, TX

PEGA Lead Developer

Responsibilities:

• Involved in implementation of the complaints process work flow.
• Involved in implementation of the user portal, access roles.
• Involved in the integration of the application with Member Services for retrieving the member data using REST.
• Involved in Code Review & Migration.
• Involved in implementation of Dash board Reports.

Environment: PRPC 7.3.1

Confidential, CA

PEGA Architect

Responsibilities:

• Involved in implementation of the rate sheets for the application.
• Involved in the implementation different case types based on the requirement.
• Involved in implementation of the user portal, access roles.
• Involved in the integration of the application with Sales Force for submitting the data using REST.
• Involved in Code Migration.

Environment: PRPC 7.1.6

Confidential, GA

Pega Architect

Responsibilities:

• Involved in designing of the Class structure in PRPC for managing the work and data based on the Enterprise Class Structure specific to the organization.
• Involved in the implementation of Add/Edit/View of the Provider Entities.
• Involved in implementation of the user portal, access roles.
• Involved in the integration of the application with external system for submitting the data through REST Connectors
• Created Admin portal and delegated Decision tables, Paragraphs, Data Type rules to Admin Portal.
• Involved in Code Migration.

Environment: PRPC 7.2

Confidential, MN

Lead Developer

Responsibilities:

• Involved in designing of the Class structure in PRPC for managing the work and data based on the Enterprise Class Structure specific to the organization.
• Implemented the UI considering Dynamic Class Referencing.
• Involved in implementation of the user portal, correspondences, reports, access roles.
• Involved in the integration of the application with external system for submitting the data through SOAP Connectors and also by sending emails with generated PDF.
• Involved in the implementation of the Offline scripts for the Offline capability on Mobile devices.
• Involved in the troubleshooting of the issues related to Mobile Online/Offline.
• Implemented the integration of an external application bConnected to LEAN Telesales using Ping Federate via SAML 2.0.
• Involved in the integration of various upstream and downstream systems for Agent License verification and Enrollment Application Processing.
• Created Admin portal and delegated Decision tables, Paragraphs, Data Type rules to Admin Portal.
• Involved in Code Migration.

Environment: PRPC 7.2, Web Sphere 8.5 and Oracle 12c

Confidential, TX

Senior Developer

Responsibilities:

• Involved in implementation of Appeal intake and Loan Mod process.
• Involved in implementation of the user and Manager Portal, correspondences, reports, access roles.
• Involved in the integration of the application with external system using SOAP connectors.
• Involved in supporting users with UAT Testing.

Environment: PRPC 6.2 SP2, Web Sphere 8.0 and Oracle 11g.

Confidential, MN

Lead Developer

Responsibilities:

• Involved in designing of the Class structure in PRPC for managing the work and data based on the Enterprise Class Structure specific to the organization.
• Implemented the UI considering Dynamic Class Referencing.
• Involved in setting up of Email Accounts and Implemented Inbound and Outbound Email Configuration.
• Involved in implementation of the user portal, correspondences, reports, access roles.
• Involved in the integration of the application with external system using SOAP connectors.
• Involved in Code Migration to Production.
• Estimating and implementing the enhancements based on prioritization.

Environment: PRPC 6.2 SP2, CPMHC 7.3, Web Sphere 8.0 and Oracle 11g.

Confidential, MN

Senior System Analyst

Responsibilities:

• Understanding the requirements for various processes like Provider Termination, New Contracting, and Addition of a Provider to a Group.
• Involved in designing of the Class structure in PRPC for managing the work and data based on the Organizational Enterprise Class Structure.
• To coordinate offshore team for requirement clarifications.
• To ramp up, lead a team and reviewing code.
• Involved in the access roles settings for various users.
• Involved in implementation of a module for checking the user availability.
• Involved in Code deployment to Production.
• Involved in Pega Review with Pega Systems.

Environment: PRPC 6.1 SP2, Web Sphere 8.0 and Oracle 11g.

Confidential

Module Lead

Responsibilities:

• Involved in the Design and Implementation of the Benefit Module.
• To implement Benefit Reports based on several Indicators.
• Interact with business regarding requirement clarification.
• Involved in creation of validation rules to implement business logic validation.

Environment: PRPC 6.1, Web Sphere 8.0, Oracle 11g.

Confidential

Senior Developer

Responsibilities:

• Understanding the requirements in Claims and to gain proper knowledge on various products covering different kind of risks and the associated benefits.
• To implement the Claim Study module.
• To ramp up and lead a team.
• Interact with Client regarding requirement clarification.
• Involved in the access roles settings for Claims Administrator and Claims Manager.
• Involved in creation of validation rules to implement business logic validation.
• Involved in designing of the Class structure in PRPC for managing the work and data.

Environment: PRPC 5.5, Tomcat 5.5 and Oracle 10g.