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Salesforce Developer/administrator Resume

Scottsdale, AZ

SUMMARY:

  • 8 Years of experience as Salesforce Certified Professionaland hands - on experience in Salesforce.com CRM Platformas Salesforce Developer involving in requirement analysis, design, development, implementation & enhancement of projects.
  • Certified Salesforce Platform Developer I and Certified Salesforce Platform Administrator
  • Experienced in all phases of Software Development Life Cycle (SDLC), quality management systems and project life cycle processes.
  • Proficient in Salesforce.com development and implementation in various domains likeHealthcare,Utility and Telecom.
  • Proficient in Data Migration from Traditional Applications to Salesforce.com using Data Loader Utility and Import Wizard.
  • Proficient in SFDC Administrative tasks such as Creating profiles, roles, users, page layouts, workflows&approval
  • Experienced in Visual Flows andSingle Sign-On Implementation.
  • ExperiencedinService Cloud by implementations with expertise inEmail-to-Case, Web-to-Case, Assignment, Escalation, Auto-response rules on Case object, implementing Service Console and Live agent.
  • Have extensive experience in implementation of Custom Objects, Custom Tabs,Page Layouts, and Record Types.
  • Good experience with tools like Force.com Explorer, Eclipse IDE (with Force.com plug-in), Data Loader, Workbench, SOAP UI for querying and accessing REST, SOAP web services.
  • Exceptionally well in implementing Salesforce security model by creating users, roles, profiles, field level security and permission sets. Implemented role hierarchy and sharing rules on controlling record visibility.
  • Experience in implementing Validation Rules, Assignment Rules, Work Flows, and Approval Processes for automated alerts, field updates & Email generation according to application requirements.
  • Expertise on Lightning Process Builder and Lightning Connect
  • A strategic thinker, fast learner with excellent communication and time management skills.
  • Developed Lightning components - Have decent knowledge on Lightning.

TECHNICAL SKILLS:

Apex: Visual Force, Salesforce CRM, Lightning Component Framework,SOQL, SOSL, Apex Triggers, Workflows, Approvals, Email Templates, Web Services, Sales cloud, Service cloud, Formulas, Validation Rules, App Exchange, Eclipse, Force.com IDE, Force.com Explorer, Apex Data Loader, Flosum, Conga Composer, Conga Grid. ANT Migration Tool

Languages: C++, Java, JSP, Apex

Web Technologies: HTML, CSS, JavaScript, JSP, XML

Databases: Oracle /11g/12c, SQL, Microsoft SQL Server, MySQL

IDE s: Eclipse, Force.com IDE, Sublime Text, IntelliJ IDEA

PROFESSIONAL EXPERIENCE:

Confidential, Scottsdale, AZ

Salesforce Developer/Administrator

Responsibilities:

  • Developed Lightning components and Lightning apps to provide better and more interactive interfaces to end users, which help in sales enhancements.
  • Worked with Lightning Design System, Lightning App Builder, Lightning Component Framework, Lightning customizations.
  • Used Lightning components available for drag and drop in the Lightning Components pane in Community Builderand had to create a custom theme styles from lightning design system layout to transform the appearance and overall structure of the pages in the Customer Service.
  • Developed custom solutions and interfaces leveraging the CRM/Salesforce platform.
  • Experience in using Salesforce Lightning UI. Created Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features
  • Created Workflow rules, Approval process on various objects to automate actions Email Alert, Field Update, Creating a task, Outbound messaging and time-dependent actions.
  • Created custom pipeline report and other reports for different business users using tabular, summary and matrix reports and dashboards.
  • Written SOQL, SOSL queries in Apex triggers and controllers, used Salesforce workbench to generatequeries.
  • Developed apex custom and extension controller classes for actions defined in Visual force pages.
  • Validate new enhancements or releases in a production environment

Environment: Lightning Experience, Aura Components,Lightning Web Components, Apex classes,Triggers, REST API,HTML,CSS, Data Loader, WSDL, SOQL, SOSL, Custom objects, Custom fields, Web Services,, VSCode, Intellij, BItBucket and Sourcetree

Confidential, San Ramon, CA

Salesforce Developer/Administrator

Responsibilities:

  • Worked as enhancement developer and team member, performed the role of Working Developer in the organization
  • Actively involved with Business analysts, other developers, involved in enhancement of business modules using Force.com IDE, APEX classes, Triggers, Test Methods and writing SOQL queries.
  • Active participation in Project Management activities- Allocation of tasks, communicating project status to all the stakeholders in a timely manner, knowledge transfer.
  • Worked extensively on migrating the existing classic components to Lightning components.
  • Experienced in working on Single Sign-On Implementation for various users including end users, implementing users.
  • Implemented Apex Data loader "Command Line Interface" to automate the data loading process for the sand box refresh activity.
  • Created various responsive Visualforce pages for external users using lighting design system as well as standard components.
  • Experience working in service cloud, supporting cases, developed workflows and triggers for automated case resolutions.
  • Involved in analyzing implementation gap between Salesforce classic and Lightning.
  • Created a prototype for Lightning page to use in the existing Visualforce page.
  • Worked on various sales force objects like Accounts, Opportunities, Products, and Reports.
  • Worked on salesforce communities to interlink sales team directly with channel partners.
  • Designed and deployed custom websites for communities and, also integrated mobiles to the web through the help of sites.com.
  • Designed various Webpages in Visual Force for customers to select a variety of services offered by the business and integrate them with the pricing team.
  • Designed, and developed Apex Classes, Controller Classes, extensions, and Apex Triggers for various functional needs in the application.
  • Maintaining test coverage for all the classes and triggers and supporting deployment activities.
  • Worked on various Work.com standard objects like Accounts, Contacts, Cases, Opportunities, Products, Opportunity Line Items, Leads, Campaigns, Reports and Dashboards.
  • Designed, and deployed the Custom objects, Custom tabs, Entity-Relationship data model, validation rules, Workflow Rules, Auto-Response Rules, Page layouts, Components, Visual Force Pages to suit to the needs of the application.
  • Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
  • Used Data Loader for insert, update and bulk import or export of data from Work.com S-Objects.
  • Used Import Wizard to read, extract, and load data from comma separated values (CSV) files.
  • Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
  • Knowledge on Identity Access Management solutions involved with Single Sign-On Implementation using CA Site minder.

Environment: SaleForce.com platform, APEX Language, Visual Force (Pages, Component & Controllers), Salesforce.com Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, HTML, Java Script, Java, Web Services, WSDL, Sandbox, Eclipse IDE Plug-in, Oracle 10g/11g.

Confidential, LittleRock, AR

Salesforce Developer/Administrator

Responsibilities:

  • Interacted with different business teams and developing teams to acquire the requirements and documentation of business and technology requirements.
  • Developed Custom objects, Custom fields, Tabs, Record types as per the requirements of the organization. Salesforce developer.
  • Automated business logics in the organization using validation rules, workflow rules and apex triggers.
  • Created and configured Page layouts and search layouts to organize fields, custom links, related lists and other components in detail and edit pages of records.
  • Created complex workflow rules and defined related tasks, email alerts, and field updates.
  • Enhanced the security by configuring profiles, organization wide defaults, sharing rules and roles.
  • Developed APEX Classes, Controller Classes and APEX Triggers for various functional needs and implemented the business logic as per the requirements.
  • Used Force.com developer toolkit including Apex Classes, Apex Triggers and Visualforce pages to develop custom business logic.
  • Developed Unit test class for Apex class and worked for improving code coverage.
  • Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
  • Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com subjects. Used it to read, extract and load data from comma separated values (CSV) files.

Confidential, Little Rock, AR

Salesforce Developer/Administrator

Responsibilities:

  • Performed the roles of Salesforce.com Developer and Administrator in the organization.
  • Developed an application on SALESFORCE platform that would emulate a basic process flow of a car rental application.
  • Made use of different standard objects and custom objects in salesforce to access data related to the users, vehicle fleet, and to track availability of a car.
  • Working on Single Sign-On Implementation for enabling access to users between different interfaces in the application.
  • Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.
  • Developed and configured various Reports and Report Folders for different user profiles based on the need in the organization.
  • Created user Roles and Profiles and sharing settings.
  • Created various profiles and configured the permissions based on the organizational hierarchy requirements.
  • Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com Objects. Used it to read, extract, and load data from comma-separated values (CSV) files.
  • Was also involved in ensuring the quality of the product/application being built is as per the business requirements.
  • Responsible for constantly checking on the quality standards of the product at all the stages in the project lifecycle.
  • Responsible for testing the product with end to end scenarios, happy paths.

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