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Scrum Master Resume



  • 15 years of experience in Information Technology within the Healthcare, finance, Retail and Banking Domain.
  • 5+years of experience in big data/ETL
  • 3+Retail experience
  • 5+ years of experience as a Scrum Master
  • Participated in PI (Program Increment) meetings to understand business and technical goals that an Agile Team or train intends to achieve in the upcoming Program Increment (PI) including which EPIC business has high Priority to bring in to next sprint should be broken down in stories.
  • Leads and facilitate all Scrum ceremonies
  • Working as a Scrum Masters and Agile management expert responsible for directing teams, ensuring that organization goals are attained, implementing and monitoring software development processes, and reporting to senior management
  • Knowledge of agile methodology and frameworks like Scrum, Kanban, SAFe etc.
  • Expertise in Agile management expertise, software development knowledge, communication and interpersonal abilities, leadership, proactively and self - motivation
  • Proficient working in Hadoop framework using tools Spark, Sqoop, HIVE to extract and export data
  • Create reports for BI team using Tableau and SAP BO tool
  • As part of Test Data Management has expertise in Test Data Manufacturing, Data Refresh, and Member Enrollment while working in Healthcare project in member domain
  • Good knowledge on all phases of Project Life Cycle/SDLC including Requirement Analysis, Software quality standards, configuration & change management and Quality procedures.
  • Accomplished servant-leader capable of delivering large-scale software and ETL development projects on time and on budget by effectively collaborating, facilitating, leading and coaching multiple Scrum teams. Expert at driving the adoption and enforcement of Scrum rules, removing impediments and fostering self-management. Capable of bringing overwhelming enthusiasm and awareness to projects, applying expert judgment to the removal of impediments, keeping teams focused and delivering success in rapidly evolving and dynamic environments.


PI Planning Sprint Planning, Daily stand up, Sprint Demo, retrospectives

QA Management, Technical Leadership, Software Quality Assurance, Requirements Gathering & Analysis

Agile, Waterfall, Functional, Regression, Test Planning Test Execution & Test Case Development, Release & Defect Management, Jira, ALM, Putty, Abinishio, Hadoop, Big data, Hive, Spark, Sqoop



Scrum Master

  • Understand and execute on backlog items by working closely with the Product Owners and the distributed project teams, making sure deliverables reflect requirements, on-time with production quality.
  • Playing a key role in resolving business and team conflicts.
  • Clearly communicate impediments, dependencies, timeline threats, development metrics, and other development concerns.
  • Actively involved in technical matters thus finding gaps and ensuring Product Owner involvement in business decisions and description of the business flow.
  • Handling two release every week .
  • Assisting Product Owner in refining Stories on daily basis with the participation of all cross function team.
  • Coordination with offshore lead on daily basis .
  • Forecast sprint iterations with the Product Owners and concerned business partners
  • Help teams to clarify goals and activities to be on-track
  • Keep the teams focused - shield the team from outside distractions and interferences
  • Monitor and eliminate team conflicts
  • Conduct sprint Demo and Retrospective

Confidential -Atlanta

Scrum Master

  • Participated in PI (Program Increment) meetings to understand business and technical goals that an Agile Team or train intends to achieve in the upcoming Program Increment (PI) including which EPIC business has high Priority to bring in to next sprint should be broken down in stories.
  • Facilitate daily stand-ups, sprint planning, grooming, demo, retrospectives, and other related team and intra-team meetings
  • Identify, understand technical nature of issues and help remove impediments for team on a daily basis
  • Enabled improvement in team delivery commitments and capacity planning for sprints by identifying & tracking hidden tasks that increased customer satisfaction.
  • Facilitated agile adoption Retrospective for the organization with the leadership and guided teams with outcome resulting in enhanced performance.
  • Removed obstacle for the team by escalating an issue to leadership resulting in early delivery of customer issue solution. Customer provided positive feedback.
  • Participate in sprint demonstrations and scrum of scrums
  • Ensuring that goals, scope, and product domain are understood by everyone on the team
  • Drive stories to Ready state in preparation for the next quarter and upcoming sprint
  • Work with the team and Product Owner/Manager to maintain a healthy backlog and plan upcoming releases
  • Remove impediments to the team’s ability to perform by working closely with the team and stakeholders, including product owners/managers, management, other teams, and the support organization
  • Communicate the status of progress and impediments to internal and external stakeholders
  • Facilitate cross-team coordination, tracking and following up with external dependencies
  • Act as a buffer between external distractions and the team helping the team to keep focus.
  • Protect the team and minimize disruptions.
  • Coordinate with the release manager on environment setups & maintenance, code deployments, and production releases
  • Builds high-performing teams by helping the team manage interpersonal conflicts, challenges, and opportunities for growth. Build trust among team members.
  • Works with team to create and update team working agreement, definition of ready, and definition of done
  • Encourages brain-storming and creative thinking. Encourages team to be confident and courageous, thinking outside the box
  • Coaches the team on agile and scrum principles with a goal of continuous improvement.
  • Able to observe team dynamics, recognize strengths and weaknesses of individual team member's contributions, and coach them to improve.
  • Create a fun sharing and learning environment, experimenting with various ideas to improve delivery including pair-programming and cross-functional training
  • Promote teamwork to achieve sprint goals
  • Lead the teams towards agile maturity
  • Participate in scaling agile throughout the organization


Scrum Master

  • Extensive experience facilitating scrum meetings, sprint planning, and assisting Product Owners with backlog prioritization
  • Experience helping Agile resources transition from Agile to Kanban
  • Improved team velocity by incorporating capacity planning into sprint planning sessions.
  • Resolved a complex infrastructure issue by creating and utilizing a professional network of Scrum Masters, Product Owners and Technical Leads within
  • Experience working with JIRA and Confluence
  • Experience working on JIRA Configuration and Reporting
  • Successfully guided three development teams through transition from waterfall to agile development.
  • Coached team members on agile processes and facilitated planning meetings and retrospectives. Maintained task board and produced daily burn down charts.
  • Removed impediments and protected team members from interruptions and distractions to maximize productivity. Encouraged and implemented process improvements. Created team-building opportunities.
  • Drive continuous improvement through the facilitation of retrospectives quarterly, or more often as needed, to improve backlog management, release train reviews, sprint reviews, or release train coordination and higher-level function
  • Worked closely with Product Owners, coordinating product backlog grooming and story estimation.

Confidential -Irvin CA

ETL Lead /Big data

  • Involved in the activities that include preparation of Test Strategy, Test Approach documents, Test Plans, Project Proposal, Effort Estimates, Resource Estimates, Work Breakdown Structure, Quarterly Update Reports and Project Closure Reports.
  • Experience in Data Analysis, Data Validation, Data Cleansing, Data Standardization, Data Verification and identifying Data mismatch
  • Test healthcare applications for enrolments, benefits and claims using SOA
  • Experience of working in Agile environments using Scrum, Participate in daily Scrum
  • Collaborate with Product owners, Developers and other QA team members as required on acceptance criteria that need to be tested.
  • Using Spark submit command through Putty to extract data from source (Teradata) and bring in Hadoop cluster (HIVE).and using Sqoop export to load data in SQL server.
  • Have performed the below activities as part of ETL testing:

Confidential -MA

QA Lead

  • Interacting with the business analysts to get the business Requirements, reporting needs and creating Business Requirement Document.
  • Created detailed Test Plans from Business Requirements/Specifications for QA and User groups.
  • Accessed logical data models, physical data models, and work flow diagrams for test case design.
  • Created test data, developed/executed test cases for System Integration, Regression, and User Acceptance testing.
  • Reported and prioritized defects using Track Record, and coordinated with Vendor developers in defect management analysis.
  • Conducted extensive data analysis/verification by writing and executing complex SQL queries in Microsoft Access .
  • Lead team in the process of pressure testing
  • Utilized SQL to create scripts and extract data used in system data validation, preparing functional documentation according to required software features.
  • Created test data, developed/executed test cases for System Integration, Regression, and User Acceptance testing.
  • Reported and prioritized defects using Track Record, and coordinated with Vendor developers in defect management analysis.
  • Developing the ETL detail design documents for each target tables
  • Documentation for all the ETL processes carried in Informatics.

Confidential, Dallas, TX

Senior QA Analyst

Environment: Quality Center 9.2, XML, HTML, Windows Server 2003


  • Identify the Test Scenarios based on the Business Requirement Document (BRD) and obtain sign-off of the Test Scenario document from the respective business owners
  • Defined and implemented Testing Practices including Test Strategy and SCRUM Testing Process Workflow for Subdirectory using Agile QA methodology
  • Created application independent test automation framework using Keyword Driven approach for reusable and modular test scripts
  • Used HP Quality Center 9.0 for Defect Tracking, Organizing, Managing, Planning and Executing the Tests
  • Conducted data driven testing using QTP to conduct backend testing
  • Planned all QA activities including Sanity, Functional, Regression, Compatibility, Integration, Performed web-site testing to test Links and security issues
  • Designing and Developing the Industry best and the Cost effective Key Word Driven Framework for QTP
  • QTP scripts were generated and called different functions and checked for different properties for the recorded objects. Synchronization functions, Wait functions were introduced in the scripts
  • Creation of Requirements to Test cases traceability in Quality Center for each release.
  • Used different joins on the tables to retrieve information from different tables in database to check the database on a regular basis using SQL queries
  • Logging and tracking defects and measuring the testing effort and the quality of the software by creating reports in Quality Center
  • Monitor releases and builds going out to production and track production bugs over time
  • Performed System Testing before the application went into staging & production
  • Verify all projects have undergone at least two complete cycles of testing (all test cases executed) for the alpha and final release testing milestones
  • Requirements for staffing, back end testing, and automation testing are identified
  • Setup and run Bug Triages (Bug Review Meetings, minimum of weekly meeting once in development)

Confidential, Wixom, MI

SAP MM/IM Consultant

Environment: SAP ECC 6.0, MM and IM


  • Involved in maintaining current Organizational Structure and creating new Org. Elements as per Business requirement
  • Worked in refining configuration of the SAP Logistics/MM functionality with integrated view of procure to pay process
  • Worked on converting traditional purchase requisition process into SAP standard purchase requisition process and implementing release procedure for the same
  • Configured Stock Transport Order process, both Inter Company and Intra Company, with outbound delivery and billing from SD module
  • Configuring tolerances and keys for Logistics Invoice Verification
  • Created new movement types for Inventory Management, deliveries and issues to production
  • Created and verified functionality of Purchase Requisitions, Shopping Carts, Request for Quotation\Proposal (RFQ, RFP), and Purchase Orders with appropriate data to execute procurement scenarios
  • Worked on configuration of Inventory Management including Plant parameters for Inventory Management, Good Receipts, and Invoice receipts
  • Maintained customer Master, Material Master Data and vendor master and defined different business partners, customer material info records, item proposals
  • Worked on Supplier integration in Sourcing and Procurement process
  • Worked on Stock Transport Orders (STO), Third Party Order, Returns, Credit Memo/Debit Memo
  • Involved in developing training manuals, configuration design documents, testing documents and business process procedures
  • Handled production issues and conducting training sessions for business users on current and newly introduced processes

Confidential, Wayne, PA

SAP MM/WM Consultant

Environment: SAP ECC 6.0, MM and WM


  • Involved in configuration of the MM / WM module from the blueprint created by the implementation team.
  • Configured new material types as per the requirements of the client.
  • Configured additional purchase order document types required by business to place orders with vendors.
  • Customized Date Checks for selective materials in Goods receipt for Purchase order.
  • Documented, configured, and extensively worked on Subcontracting and Vendor Consignment special stocks.
  • Configured and documented stocks that are to be delivered to Quality inspection as per business requirements.
  • Customized vendor master data for field selections, and account groups.
  • Configured release procedures for Purchase order.
  • Implemented warehouse management system.
  • Customized warehouse movements including put away and picking strategies.
  • Configured WM Movements Types, Interim storage area for selective food materials, Storage Types, Storage Sections, and Storage bins.
  • Configured and tested WM interfaces with MM, SD, PP, FI, and QM modules.
  • Configured to allow Negative Stocks during Goods issue process for replenishment.
  • Developed specs for multiple RICEF objects-Reports, enhancements to transactions, user exits, and enhanced standard SAP Reports.
  • Performed unit test runs for different scenarios.
  • Provided user training and support on day-to-day activities.


SAP MM/Master data Conversion

Environment: SAP 4.7C

  • Worked on PoC (Proof of Concept) involving Supply Chain Process Transformation from SAP to Oracle R12.
  • Developed mapping, defined conversion rules for objects - Material master, Vendor masters, Info records, Source lists and Quota arrangements.
  • Created Functional and Technical specification documents for creating custom programs and Z-mapping tables for extraction of Material master, Vendor master, Info records, Source lists and Quota arrangements.
  • Tested the data extraction programs, validated the conversions and mapping rules.
  • Supported Oracle teams in execution of test cases in Oracle, updating/modifying the data mapping and conversions.
  • Developed Supply Chain Process Transformation strategies for conversion of Material master, ECO and Document Info Records from SAP to Oracle R12 system.
  • Closely worked with Business and IT tracks in requirements gathering, developed Customer Requirements documents in DOORS application.
  • Worked with Procurement, Master data, Make, Plan, Order management and Finance teams to understand the requirements related to Material Master Records.
  • Worked with Business and IT in solution of each requirement and developed detailed Design documents (for Material Master and Document Info records) addressing all customer requirements.
  • Developed detailed Validation and testing methodologies.
  • Developed reporting requirements for validation.
  • Closely working with Technical teams in creating detailed Technical Design documents to aid development.
  • Developing detailed test cases for validation.

Confidential, St. Louis, MO

SAP IM/WM Consultant

Environment: SAP ECC 6.0, MM, WM, IM, UPS World ship, FEDEX RPS


  • The client was implementing various modules of SAP including WM. As a SAP WM SME I was involved in a full life cycle implementation. The legacy warehouse management system was RADIOBEACON. My responsibility included understanding the legacy functionality, adapt the business process to SAP best practices. Other critical area of responsibility was migrating the interfaces to the small package carrier systems (UPS World ship and FEDEX RPS)
  • Involved in understanding the legacy business process and conducting requirements gathering workshops for WM functionality.
  • Documented the process flows in Warehouse using Microsoft Visio and socialized with the business users to go over the SAP best practices.
  • Defined Storage type search and storage bin search for automatic destination bin determination for Goods Receipts.
  • Configured system for HAZMAT materials and their master records, designed special labels and bin search criteria for same.
  • Defined requirement categories, shipment types, and configured IM/WM movement types for various material movements in the warehouse.
  • Defined storage types, storage sections, storage bin, bins structure, and staging indicators.
  • Configured the Physical inventory settings and carried out periodic physical inventory for different materials and posted the inventory differences.
  • Configured capacity check indicators for storage types and bins to determine the capacities during stock placements.
  • Configured movement types for internal movements in warehouse for posting changes, S.Loc-S.Loc transfers, Stock Transport Orders and stock replenishment.
  • Configured Automatic and Manual TOs creation to handle Inbound and outbound processes for GR, GI and Customer returns.
  • Worked with creating functional spec documents and worked with ABAP programmers to create custom forms, labels and reports.
  • Processing of transfer postings and special stocks in Inventory Management like sub-contracting, third-party and consignment.
  • Configured the Warehouse management of goods at the points of receipt and issue for all stock categories and special stocks viz. consignment, pipeline, stock transfers, returnable transport packaging, third party, and sub-contracting.
  • Configured WM-PP interface with defining Production staging area, automatic TR creation material staging for production and checked the control cycles.
  • Performed Unit and Integration testing of various Business Scenarios.
  • Prepared Training Manuals and trained the end users on SAP transactions based on their roles.
  • Involved in Go-live and Post go-live Production Support by identification of problems and resolving them.
  • Given production support for the Physical Inventory (cycle counting) process.

Confidential, Oakland, CA

Sr.SAP MM Functional Consultant

Environment: SAP ECC 6.0, MM

  • Responsibilities: Defined Organizational Unit hierarchy and their assignments. Configured Material Master including Material Types, definition of views, required Number Ranges for Material Types per the requirements.
  • Configured new Purchasing document types which includes Info Records, Purchase Requisitions, Purchase Orders, Scheduling Agreements, Contracts, and Quota Arrangements involving setting of Document Types, Number Ranges, and Screen Layout
  • Defined new Message types, Access sequences, Message Determination Schema for Output Control of Purchase Orders.
  • Configured pricing changes which includes creating new Condition types, Access sequences, Calculation schema, Schema groups and Schema Determination for Pricing in Purchase Orders
  • Configured Valuation and Account Assignment including definition of Valuation Control, grouping of Valuation Areas, definition of Valuation Classes, Account groupings and Automatic G/L Account Assignment
  • Configured MRP with auto PR and PO generation for external procurements
  • Worked on IDOCS using ALE and EDI interfaces for master data and transactional data transfer between SAP and non-SAP systems
  • Worked with Goods Receipts, Goods Issues, Vendor returns, Stock Transfer between Plants(one step and two steps)
  • Setup special Procurement scenarios - Consignment and Subcontracting, Scheduling Agreements and Third party shipments
  • Setup Inter-company and Intra company Stock Transfer Orders per requirements, including Plant setups, 1-step and 2-step STO process, purchasing document types and required Material Master and Customer master setups.
  • Setup Release procedures with classification for Purchase Orders based on the Client’s requirements which includes setting Characteristics, Classes, Release codes, Indicators and Release Procedures.
  • Setup the warehouses by configuring WM Organizational structure data such as Warehouse number, Storage type, Storage section, and Picking areas
  • Configured different Picking and Put away Strategies for Stock removal and stock placement which includes fixed bin storage, Next empty bin, Addition to existing stocks and Bulk storage strategies.
  • Defined the various Movement types in WM, defined Picking strategies, Shelf life expiration date for Warehouse stock, Physical inventory settings for Cycle Counting
  • Worked on LSMW for data upload including conversion of required business master data from existing legacy system
  • Coordinated in integration testing, user documentation and training sessions for end users

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