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Senior Applications Analyst Resume



  • A diligent and result oriented professional with over 11+ Years of extensive experience in Credit card domain & Confidential business strategy.
  • Experienced IT professional, specialized in Cards system, with over 11+ years of experience in the Confidential Cards processing platform.
  • Extensive experience in Business Analysis, Requirement gathering, Application development, Acceptance Testing, Functional Testing.


  • Operating System: MVS, Windows
  • Environment: Mainframe
  • D Confidential base/File org: VSAM, IAM, DB2
  • Languages: Cobol, JCL, Easytrieve, REXX, Selcopy
  • Other: Confidential, CICS, File Manager, File Master, File Aid, ENDEVOR,FTB, CA7/11, MQ MGR, Tandem HP Non - stop
  • Docs Management/ Test Management: Sharepoint, Lotus Notes, HP Quality Center, Service Desk, JIRA
  • Management and Leadership Skills: Involved in Effort Estimation, Resource On boarding, Metrics derivation, Project Closure Presentation and Exit Summary reports.
  • Involved in the preparation of Test Strategy, Test Scope, Test Conditions, Test Cases, Run plan, D Confidential guidelines, Defect analysis, Vendor management, Defect calls, Client co-ordination and support to external consultants.

SDLC: Agile, Waterfall


Confidential, USA

Senior Applications Analyst


  • Identified scope and requirements for adding new enhancements to the existing Acquisition architecture.
  • Made recommendations and developed Technical Design for New client addition, Integration of New 3rd party Fraud Detection & prevention scoring system, Credit Bureau software upgrades
  • Evaluated and conducted technical and functional research and analysis
  • Prepared detailed technical design specifications for fixes and enhancements for Acquisitions system
  • Worked with Credit & Fraud business strategy teams and provided suggestions to improve the Rule Engine decisioning on Credit Applications
  • Implemented more efficient procedures for tasks and reporting
  • As a Technical Lead, Met and exceeded SLA of 90% in handling Application build activities
  • Colloborated with a vendor, who started using new Acquisition application on best practices for their team to utilize it.
  • Worked with other IT departments as well as Compliance to conduct successful testing
  • Liaison for ensuring defect statuses were updated daily between a Project Manager, vendor and other stakeholders.
  • For the new enhancements, clarify the business team’s queries and explain them with the current process.
  • Monitor the deployment process and ensure the functionalities are working as expected.
  • Tracking the status of work requests and overall project monitoring. Status reporting to application managers and system experts.

Environment: Cobol, JCL, CICS & SQL Developer.

Confidential, USA

Business System Analyst


  • As a Business Analyst, involved in requirements gathering, Business Process Analysis, and creating Business Requirements Document.
  • Support the client in testing various interfaces, enhancements in UAT and Pilot (PRD).
  • Unit testing the fixes before UAT deployment and obtain sign-off from bank for code movement in UAT/PRD
  • Support custom enhancements and deploy in UAT with quick turn around.
  • Provide query resolution support and consulting for all the queries raised by the bank.
  • Raise Incidents for tracking, prioritization and follow up until the fix installation in UAT/PRD.
  • Attend daily defect calls and update on QC’s pending with Client Delivery team.

Environment: Cobol.

Confidential, USA

Business Analyst


  • As a business analyst, involved in gathering functional requirements for Procesa client. Preparation of specification document which details the necessary parameters that needs to be set up for start-up and existing clients.
  • Provide query resolution support and consulting for all the queries raised by the bank.
  • Supported business queries and technical issues in Confidential Confidential subsystems namely CMS, CTA, FAS, LTS, ITS, TRAMS, RIS, LMS
  • Responsible for SLA management, tracking, monitoring & reporting
  • Initial analysis on all business issues and provide technical solution/recommendation to BAU team
  • Raise Incidents for tracking, prioritization and follow up with necessary team until closure
  • Preparing Test cases, regression testing in UAT environment, obtain sign-off before fix movement in PRD
  • Create Change request using RCE for modification in existing functionality.

Environment: Confidential & COBOL.

Technical Project Lead


  • Responsible for Offshore Delivery, fulfillment of resources and maintaining Service Level Agreement
  • Co-ordination with onsite counterpart, requirement gathering, module separation and resource allocation
  • Review all deliverables from offshore and involved in resolving defects in SIT phase.
  • Coding and unit testing & system testing.
  • Region build/upgrade, Preparing Batch calendar based on client requirements
  • Execution & support of Confidential batches in SIT phase.

Environment: JCL, COBOL, VSAM, CA7 & Confidential .

Role: Onsite Co-ordinator/Technical Analyst


  • Analysis on subsystem jobs.
  • Knowledge transfer to offshore.
  • Batch flow modification and ensure no impact on functional activities of subsystem
  • Installation of new set of jobs to SIT/UAT/PROD regions.
  • Preparation of BTI for new set of jobs to install in CA7.
  • Documentation about new jobs against old jobs and their flow along with dependencies on other jobs.
  • Verification and installation of new components to SIT regions.
  • Defect analysis, resolution and updates on Quality Control.
  • Tracking the impact of newly installed components.

Environment: JCL, Cobol, VSAM, File-Aid CA7 & Confidential .


Role: Application Developer

Nature of work: Worked in upgrading FDC base and custom release . All major subsystems like CMS, CTA, FAS, LTS, ITS, TRAMS, VMX, RIS, LMS etc were impacted.


  • Feasibility study of the FDC Confidential base code in-order to determine the scope of the major changes happening for every release.
  • Coding and testing programs of varying complexities
  • Preparing UTP/UTR
  • Defect fixing for any SIT/UAT issues
  • Gather project related d Confidential and develop quality reports for the team

Environment: JCL, Cobol, VSAM, File-Aid CA7 & Confidential .

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