SUMMARY:

• A diligent and result oriented professional with over 11+ Years of extensive experience in Credit card domain & Confidential business strategy.
• Experienced IT professional, specialized in Cards system, with over 11+ years of experience in the Confidential Cards processing platform.
• Extensive experience in Business Analysis, Requirement gathering, Application development, Acceptance Testing, Functional Testing.

TECHNICAL SKILLS:

• Operating System: MVS, Windows
• Environment: Mainframe
• D Confidential base/File org: VSAM, IAM, DB2
• Languages: Cobol, JCL, Easytrieve, REXX, Selcopy
• Other: Confidential, CICS, File Manager, File Master, File Aid, ENDEVOR,FTB, CA7/11, MQ MGR, Tandem HP Non - stop
• Docs Management/ Test Management: Sharepoint, Lotus Notes, HP Quality Center, Service Desk, JIRA
• Management and Leadership Skills: Involved in Effort Estimation, Resource On boarding, Metrics derivation, Project Closure Presentation and Exit Summary reports.
• Involved in the preparation of Test Strategy, Test Scope, Test Conditions, Test Cases, Run plan, D Confidential guidelines, Defect analysis, Vendor management, Defect calls, Client co-ordination and support to external consultants.

SDLC: Agile, Waterfall

PROFESSIONAL EXPERIENCE:

Confidential, USA

Senior Applications Analyst

Responsibilities:

• Identified scope and requirements for adding new enhancements to the existing Acquisition architecture.
• Made recommendations and developed Technical Design for New client addition, Integration of New 3rd party Fraud Detection & prevention scoring system, Credit Bureau software upgrades
• Evaluated and conducted technical and functional research and analysis
• Prepared detailed technical design specifications for fixes and enhancements for Acquisitions system
• Worked with Credit & Fraud business strategy teams and provided suggestions to improve the Rule Engine decisioning on Credit Applications
• Implemented more efficient procedures for tasks and reporting
• As a Technical Lead, Met and exceeded SLA of 90% in handling Application build activities
• Colloborated with a vendor, who started using new Acquisition application on best practices for their team to utilize it.
• Worked with other IT departments as well as Compliance to conduct successful testing
• Liaison for ensuring defect statuses were updated daily between a Project Manager, vendor and other stakeholders.
• For the new enhancements, clarify the business team’s queries and explain them with the current process.
• Monitor the deployment process and ensure the functionalities are working as expected.
• Tracking the status of work requests and overall project monitoring. Status reporting to application managers and system experts.

Environment: Cobol, JCL, CICS & SQL Developer.

Confidential, USA

Business System Analyst

Responsibilities:

• As a Business Analyst, involved in requirements gathering, Business Process Analysis, and creating Business Requirements Document.
• Support the client in testing various interfaces, enhancements in UAT and Pilot (PRD).
• Unit testing the fixes before UAT deployment and obtain sign-off from bank for code movement in UAT/PRD
• Support custom enhancements and deploy in UAT with quick turn around.
• Provide query resolution support and consulting for all the queries raised by the bank.
• Raise Incidents for tracking, prioritization and follow up until the fix installation in UAT/PRD.
• Attend daily defect calls and update on QC’s pending with Client Delivery team.

Environment: Cobol.

Confidential, USA

Business Analyst

Responsibilities:

• As a business analyst, involved in gathering functional requirements for Procesa client. Preparation of specification document which details the necessary parameters that needs to be set up for start-up and existing clients.
• Provide query resolution support and consulting for all the queries raised by the bank.
• Supported business queries and technical issues in Confidential Confidential subsystems namely CMS, CTA, FAS, LTS, ITS, TRAMS, RIS, LMS
• Responsible for SLA management, tracking, monitoring & reporting
• Initial analysis on all business issues and provide technical solution/recommendation to BAU team
• Raise Incidents for tracking, prioritization and follow up with necessary team until closure
• Preparing Test cases, regression testing in UAT environment, obtain sign-off before fix movement in PRD
• Create Change request using RCE for modification in existing functionality.

Environment: Confidential & COBOL.

Technical Project Lead

Responsibilities:

• Responsible for Offshore Delivery, fulfillment of resources and maintaining Service Level Agreement
• Co-ordination with onsite counterpart, requirement gathering, module separation and resource allocation
• Review all deliverables from offshore and involved in resolving defects in SIT phase.
• Coding and unit testing & system testing.
• Region build/upgrade, Preparing Batch calendar based on client requirements
• Execution & support of Confidential batches in SIT phase.

Environment: JCL, COBOL, VSAM, CA7 & Confidential .

Role: Onsite Co-ordinator/Technical Analyst

Responsibilities:

• Analysis on subsystem jobs.
• Knowledge transfer to offshore.
• Batch flow modification and ensure no impact on functional activities of subsystem
• Installation of new set of jobs to SIT/UAT/PROD regions.
• Preparation of BTI for new set of jobs to install in CA7.
• Documentation about new jobs against old jobs and their flow along with dependencies on other jobs.
• Verification and installation of new components to SIT regions.
• Defect analysis, resolution and updates on Quality Control.
• Tracking the impact of newly installed components.

Environment: JCL, Cobol, VSAM, File-Aid CA7 & Confidential .

Confidential

Role: Application Developer

Nature of work: Worked in upgrading FDC base and custom release . All major subsystems like CMS, CTA, FAS, LTS, ITS, TRAMS, VMX, RIS, LMS etc were impacted.

Responsibilities:

• Feasibility study of the FDC Confidential base code in-order to determine the scope of the major changes happening for every release.
• Coding and testing programs of varying complexities
• Preparing UTP/UTR
• Defect fixing for any SIT/UAT issues
• Gather project related d Confidential and develop quality reports for the team

Environment: JCL, Cobol, VSAM, File-Aid CA7 & Confidential .