- Self - Driven creative developer and a team player.
- Five years of experience in ServiceNow Development and Integration.
- Experience with IT Service Management and Service Delivery Process. (ITIL Frame Work).
- Very Strong in scripting Business Rules, Client Scripts, UI Policies and UI Actions.
- Exposure with MID servers, Active Directory LDAP, Email setups in ServiceNow platform.
- Experience with ServiceNow Portal.
ServiceNow Developer Expert
- UI Page →Scripted Rest API → Script Include → Orchestration Workflow → Active Directory (PowerShell)
- Build UI page using AngularJS, Bootstrap, Material components, that replaces Password Reset interface which comes ServiceNow OOB.
- Designed and Developed secured Scripted Rest API’s
- Called Orchestration Workflows from Script Includes
- Customized Orchestration workflows and activities that execute against Active Directory.
- Developer PowerShell scripts that utilizes AD CMDLETs.
- Integration with internal Rest APIs .
Sr ServiceNow Integration Consultant
- Provide Technical expertise on ServiceNow platform with design, development of Custom ServiceNow applications.
- Scalable Design of scoped, Custom application tables, forms as per product requirements.
- Created Workflows, Business rules, Script Includes, Notifications to automate business flow on the backend.
- Custom Integration with Rest APIs.
- Written UI policies, Client Scripts, UI Actions to customize the forms.
- Used update sets, and scoped application migration process for managing changes.
- Customized Change Management, CAB process.
- Designed Custom Widgets on ServiceNow ITBM Portal using Angular client controller, Server Scripts.
Confidential, Atlanta, GA
- Configure and implement ServiceNow solutions using scripting as well as leveraging all appropriate components offered by Service-Now to meet specific business needs
- Provide subject matter expertise, act as technical product advocate, design, develop and implement ITIL processes, ITSM, ITOM, Knowledge, Demand and Release Management modules within ServiceNow platform
- Working on different modules like incident, problem, change.
- Worked on server-side scripting with Glide API (Glide Record, Aggregate and GlideSystem etc.)
- Experience with browser side (Client) calls with GlideAjax and written Script includes, Ajax processor and functions to handoff the d Confidential .
- Built custom UI with UI Actions, Glide Form, Glide List API etc.
- Used SOAP, GlideSysAttachment to retrieve and insert base64 attachments.
- Working experience on CMDB, ServiceNow Discovery module and MID Servers.
- Designed ServiceNow portal to manage Service Requests.
- Experience in creating UI policies, UI actions and Client scripts.
- Experience in ServiceNow Orchestration and Rest API, Email integration.
- Experience with Site Minder SAML, LDAP Authentications.