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Product Owner/business Development Resume

New York, NY

SUMMARY:

I graduated from the University of Houston where I obtained a B.S. in Computer Science and a minor in Math. I am a yogi, a blockchain enthusiast, an entrepreneur, a team player & passionate about what I do. I have worked in the capacity of a Project Manager/Product Owner/Scrum Master/Business Analyst/QA with over 15 years of experience in E - commerce, Finance & Wireless industry. I am well versed in all the nitty-gritty of the industry and know exactly how to make any project a success.

EXPERTISE:

Project Delivery, Project Management, Portfolio Management, Business Process Analysis, SDLC(Waterfall, Agile, Kanban), Scrum, Integrations(API’S), Release Management, Blockchain, Crypto-Currency, Quality Assurance, Mobile application development

TECHNICAL SUMMARY:

Software/applications: Ms Office, Ms Word, Excel, FrontPage, PowerPoint, Visio, Axure, Balsamiq

Languages: C, C++, VB script, JAVA, Shell Scripting, TSL, SQL, C# .NET

Databases: ORACLE 11/10/9, SQL Server 2000/2005, DB2, MYSQL, Sybase, MS-Access.

Internet: HTML, DHTML, XML, IIS, Websphere, Web Logic, JSP.

Protocols: TCP/IP, FTP, SOAP

Ecommerce: WordPress, Shopify, HYBRIS(V.Proficient), Demand Ware (Proficient), Magento (Proficient), Elastic Path (Proficient), ATG(Proficient), WordPress, Shopify

Testing Tools: QTP, Quality Center 9.x/10/11, TOAD, Crystal Reports, PeopleSoft, Rational

Operating System: Windows 95/98/NT/XP/2000, UNIX, Linux.

PROFESSIONAL EXPERIENCE:

Confidential, New York, NY

Product Owner/Business Development

Responsibilities:

  • Conducted client website audit for business development
  • Work closely with prospective customers and help establish a digital transformation roadmap
  • Captured high-level requirements for backlog creation & grooming
  • Worked closely with the scrum master & design team to communicate the clients desired results
  • Wrote high quality user stories with acceptance criteria

Environment: Windows, JIRA, Confluence, Rally, ADOBE AEM Quality Center, Agile (Scrum), Balsamiq, Axure, Excel

Confidential, Philadelphia, PA

Product Owner (Business Analyst)/Scrum Master

Responsibilities:

  • Worked in collaboration with business team to complete the redesign of content pages for B2B businesses owned by Sonepar.
  • Interviewed business clients to analyze their business requirements and recommend and design technological improvements to their business processes and operational procedures.
  • Enforced agile principles as a scrum master resulting in increased throughput and reduced time in completion of project. Initial estimate was 12 months which was reduced to 6 months
  • Wrote high quality user stories(Requirements)
  • Wrote guideline document & coached BA team on how to write high quality user stories and acceptance criteria.
  • Coached developers, BA, QA team to embrace Agile mindset (scrum, backlog grooming, story point & sprint planning etc.) which resulted in early delivery of project and reduced process waste.
  • Reported bi-weekly progress to the CEO
  • Managed Time & expenses in JIRA

Environment: Confidential Content HUB, ADOBE AEM, WEM, Sales Force, Confidential Composer, IIB, JIRA

Confidential, New York, NY

Product Owner

Responsibilities:

  • Worked with stakeholders to manage product expectations around the rebranding
  • Co-Created a centralized system for stakeholder from multiple groups to know the status of their ticket. This effort helped stakeholder understand the agile process & reduced email
  • Wrote user stories and acceptance criteria
  • Worked closely with the scrum master & designer to communicate the clients desired result.
  • Created mockup sketches using balsamiq to communicate design effort with the UX & Client team (when needed)

Environment: Windows, JIRA, Agile (Scrum), Balsamiq, Axure, Excel

Confidential, New York, NY

Product Owner

Responsibilities:

  • Worked with stakeholders to manage product expectations of B2C shopping experience and product delivery timeline.
  • Performed competitive analysis and provided roadmap on how to improve and increase shopping cart retention.
  • Performed budget and resource planning for functions within each sprint cycle.
  • Responsible for leading 5 BA's/2 UAT/3 Agile teams and make sure enough user stories were ready (in Rally) for each sprint cycle to be groomed, development and accepted.
  • Lead Sprint Planning effort for the purchase path team.
  • Created & presented demos to client. These demos were done once a month.
  • Managed cross functional team expectations Ex: Upgrade Team, Account Management team, Payments team etc.

Environment: Windows, JIRA, Confluence, Rally, ADOBE CQ, ADOBE AEM Quality Center, Agile (Scrum), Balsamiq, Axure, Excel

Confidential, Tucson, AZ

Lead Business Architect/HYBRIS Platform Specialist

Responsibilities:

  • Work with client to assess current capabilities and identify future state capabilities.
  • Conducted workshops to help identify and define high-level (HL) requirement set for platform assessment
  • Conducted workshops to assess each requirement across three different platforms (ATG, HYBRIS, Elastic Path, Magento) to validate which platform best fits the client needs.
  • Create Project Deliverables, i.e. Current State Assessment, Future State Assessment, GAP Analysis, POV document, Requirement document, Harvey Ball Analysis and vendor scorecard

Confidential, New Brunswick, NJ

Senior Hybris Consultant

Responsibilities:

  • Part of the end to end solution delivery from Confidential for the implementation of Hybris commerce on Confidential & Confidential ’s B2B domain
  • Worked with stakeholders to gather Hi-Level requirements and providing inputs on OOTB HYBRIS requirements vs enhancements thus the client has a better understanding of the effort
  • Performed competitive analysis and provided roadmap on how to improve and increase shopping cart retention.
  • Created mockup sketches using balsamiq to communicate design effort with the UX & Client team (when needed)
  • Managed and Mentored junior BA’s on writing high quality user stories.
  • Worked closely with the Scrum Master to deliver high quality product for each demo

Environment: Windows, JIRA, confluence, ADOBE AEM, Confidential Content HUB

Confidential, Irving, TX

Sr. Business Analyst/QA

Responsibilities:

  • Worked with Product Managers, internal & external stake holders to better understand requirements and gave presentations of the demo application.
  • Created user stories. Agile (Kanban) SDLC was utilized.
  • Facilitated the JAD sessions, as well as the Requirements and Design sessions
  • Worked on the following: API(FIXML), MQ messaging, GUI, Referential Data load (Provided by product services team), Audit data, Standard Portfolio Analysis of Risk (SPAN), SDR (Swap Data Repository), RAV (Risk Assessment Value) Calculation, CDS, ETF, ERF, OTC FX products, OTC Clearing, Futures, CTFC regulatory changes etc.
  • Used QC for test planning and execution of Manual & Automated scripts.
  • Created Datasheets and wrote SQL queries to facilitate dataset for automation purpose.
  • Participated in BAMBOO and JIRA integration to automate deployment process.
  • Participated in QA process improvement by introducing QA work log board. This board was used to assign stories to QA resources and track the time effort required to complete each story.
  • Used JIRA to track the progress of a story, assign tasks, defect tracking and create graphs to analyze progress on weekly basis.
  • Participated in daily Scrum meetings and occasionally stepped in to fill in the role of a Scrum Master

Environment: Windows NT/XP/Vista, confluence, UC4, GIT(SCM), TOAD, UNIX, FIX 4.2/5.0, FIXML, Altova XML Spy, Cucumber, BDD (Behavior Driven Development), Selenium, Agile(Kanban)BAMBOO, Confidential MQ, Visio, gliffy, Excel, Oracle, Java, J2EE, JIRA, Quality Center 11

Confidential, New York, NY

Sr. Business Analyst/QA Lead

Responsibilities:

  • Performed requirement gathering and development of BRD & FSD for the broker dealer services product management team. Product concentration includes the MORCOM trading application and its sub-applications (Order Rules, Review & Release & Post Trade Corrections) for Equities, Options and Mutual Funds.
  • Became the SME for Mutual funds and interacted regularly with external teams at SCHWAB and DTCC to verify proper flow of trade from JPM to Fund Family
  • Gathered requirements for The Global Fixed Income Performance Attribution Systems-project was developed specifically to support Wealth Management Groups to provide most valuable advisory services to clients on Asset Projections, Portfolio Rebalancing, Investment Holdings, Liquidity Needs and Future Goals. The system handled cash, deposits, FX, bonds, forwards, futures and options and helps fund manager’s advice clients on Wealth Management Strategies.
  • Conducted Gap/Impact Analysis and prioritized different business requirements.
  • Lead regular meetings with internal/External clients to gather new requirements & elaborate old requirements
  • Conducted extensive demos and presentations in person and via WebEx for internal and external teams. Also used iRise to create prototypes of applications from wireframe thus client has a better understanding of the application being developed.
  • Involved in analyzing system design specifications and developed Test Plans, Test Scenarios and test cases to cover overall quality assurance testing of multiple PCWS projects.
  • Participated in test cases walk through conducted between business and test teams.
  • Conducted effective Triage Calls between the Test team, Developers and Business team on a daily basis.
  • Coordinated test effort by evaluating strengths of each QA resource and then dividing test cases accordingly.
  • Generated defect reports on a Bi-weekly basis and made enhancements to the project report as suggested by the project manager.
  • Conducted data validation testing on data coming from Third parties i.e. Equities options data from IDC and Mutual Funds data from New River
  • Ran SQL queries to validate data in the backend
  • Created and executed test scripts i.e. Backend testing, API testing, GUI, UAT, Stress Test, Unit Testing, Data Validation, Smoke Testing.

Environment: Windows NT/XP/Vista, Sharepoint, iRise, FIX, Visio, Excel, Agile (Scrum), Oracle, Java, Bloomberg Terminal, J2EE, JIRA, Quality Center 9.X

Confidential, Cincinnati, OH

Sr. QA Lead

Responsibilities:

  • Responsible for design and development of test strategy and approach to test new enhancements made to EPRN application developed in an iterative waterfall approach.
  • Used Business Requirements document, NCPDP Telecommunication guide, ECL (Electronic Code List) guide to write Test Plan and quality test cases.
  • Involved in Pharmacy visits to better understand EPRN Application and customer needs.
  • Tested New Claim Formats Request & Response Messages sent between Confidential and Third Party providers through EDI
  • Actively involved in coordinating manual testing effort of COB(Coordination of Benefits) and various types of claims B1, B2, R1, R2, S1 & Workers compensation type claims
  • Participated in triage calls to voice the concerns of QA team and discuss defects.
  • Helped business team in constructing plan for UAT testing and provided UAT testing support.
  • Used Quality Center (QC) for requirements, test scripts, test execution and defect tracking.
  • Used Technical Diagrams and Work Flows to create Test plan and risk analysis document. No Business requirements were provided
  • Wrote test cases for both negative and positive scenarios thus no invalid coupon is created
  • Participated in daily Scrum meetings and bi-weekly triage calls.
  • Executed UNIX script to parse XML files and insert data into Targeted coupon database.
  • Conducted aggressive backend testing and logged defects into JIRA

Environment: UNIX, Windows NT/XP/Vista, Scrum, WebSphere, RxCLAIM, spring framework, Oracle 10g, Java, Agile, waterfall iterative, Java, HIPAA, J2EE, JIRA, Quality Center 9.2.

Confidential, Dallas, Tx

Business Analyst

Responsibilities:

  • Gathered and documenting detailed Business requirement document, functional specifications and use cases/scenarios
  • Facilitated JAD sessions with management, technical team, users and other stakeholders to refine website requirements (Printonline application).
  • Gathered extensive data for created mapping criteria document necessary to display orders placed online to be mapped to the local kinkos POS system the exact same way as displayed online.
  • Acted as a liaison between the Ecommerce Development team and OTP (POS application) QA team to see if the orders are being mapped correct from the online application to the local selected stores.
  • Helped test teams in understanding Everest methodology to improve testing efforts. Everest is yet another tailored flavor of agile methodology.
  • Wrote SQL queries to analyze different scenarios for orders placed online and at store.
  • Teamed with business owners to improve metrics reporting and business processes.
  • Helped in drafting a plan for automation strategy.

Environment: UNIX, Windows NT/XP/Vista, Oracle 10g, Java, J2EE, C#, ASP, .NET, Quality Center 9.0.

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