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Sr. Salesforce Developer Resume

Chicago, IL

SUMMARY

  • 10+ years of overall professional IT experience with over 6+ years of extensive experience in Salesforce.com CRM and Force.com platform.
  • Experienced in Discovery Phase, Scoping Phase, Analysis and Implementation Phase.
  • Proficient in Agile Methodology.
  • Experienced in analyzing business requirements, Entity Relationship diagram and implementing them to Salesforce custom objects, Junction objects, master - detail relationships, lookup relationships.
  • Strong Requirements gathering experience and documentation skills which includes Conducting User Interviews, transforming business requirements into user requirement specification, Functional Requirement Specifications Document (FRD) and Use Case Narratives.
  • Good Knowledge and experience with Salesforce CRM projects using Salesforce.com, Force.com.
  • Experience in working with Visualforce pages, Apex language.
  • Involved in developing Salesforce Lightning Apps, Components.
  • Experience working on Apex Batch Jobs, Scheduled Jobs.
  • Expertise in APIs, REST API, SOAP API and BULK API.
  • Worked on CRM Platform environment of SFDC Sales Cloud, Service Cloud modules.
  • Hands on experience on creating Custom Objects, Tabs, Custom Fields, Validation Rules and Field-Level Dependencies.
  • Proficiency in installing App Exchange applications. Experience in GITHUB as a version control system.
  • Prepared Unit Test Cases using apex test classes and to fulfill the 75% of test cases for the development in Salesforce. Experienced in handling Production releases.
  • Implemented Security and Sharing Rules at Object, Field, and Record Level for different users at different levels.
  • Implemented various fields such as Picklist, Dependent Picklist, Multi-Picklist & Custom Formula Fields, Lookups, Junction Objects, and Master-Detail Relationships.
  • Have experience on creating and using Process Builder, Workflows and Approval Processes.
  • Have experience on generating Reports and Dashboard in Sales Force.
  • Excellent knowledge and experience at administrative tasks such as Creating Profiles, Roles and Permission Sets, Creating Relationships, Tasks and Events, Email Templates.
  • Experience on Agile methodology and waterfall model.
  • Experience working with Force.com IDE Eclipse, Sublime.
  • Strong Programming Skills in designing and implementation of multi-tier applications using Core Java, J2EE, JDBC, JSP, HTML/HTML5, JavaScript, JavaBeans, CSS, XML, and well versed with Database Connectivity using JDBC API.
  • Good understanding of Java/J2EE design patterns.
  • Worked on creating database Tables, Views, Procedures, Confidential, Functions and Sequences.
  • Experienced in handling XSD validated xml document request and responses.
  • Excellent communication and presentation skills.
  • Experience in building reusable UI components and pages with Lightning component framework.
  • Worked on Salesforce Lightning Components for building customized components replacing the existing ones.
  • Maintenance of installed Managed Packages in Lightning using Apex.
  • Involved in using Lightening, Process Builder and Workflows. Worked on customization of visual force to have Lightening Experience for desktop and mobile applications.
  • Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.
  • Have Knowledge on Control which CRM fields are displayed in JIRA Display data from multiple CRM records.
  • Involved and implemented the data integration and migration by using Apex data loader, web based import wizards and Informatica ETL.
  • Extensively worked in the complete life cycle of project development which includes end-end Implementations on Force.com platform.
  • Experience on partner, custom portal, communities.
  • Experience in Veeva CRM and Veeva Vault Content Management applications.
  • Expertise in creating Unit and QA Test Plans.
  • Good knowledge of Adobe Flash, Service Cloud and Sales Cloud and Chatter.
  • Experienced with Big Machines as part of the project Guided Selling, Product Configuration, Quoting, with links to automated pipeline forecasting, Complex Pricing & Discounting, Approval Workflow, Proposal Generation.

TECHNICAL SKILLS

Salesforce Technologies: Confidential /Controllers, Apex Confidential, SOQL, SOSL, Visual force Pages / Components, Apex Web Services, Apex Custom Controllers and Extension, Salesforce.com customizations like Workflow Approvals, Dashboards, Custom Objects, Record Type, Role Hierarchy, Validation, Quotes, Formulae, Page layouts

Sales Force Tools: Eclipse, Force.com Eclipse IDE Plug-in, Force.com Explorer, Apex Data Loader, Force.com Excel Connector, Force.com Platform (Sandbox, and Production)

Languages: C#, Java, JavaScript, SQL, Apex

Databases: Oracle 10g/9i, SQL Server 2008/05/2000, MYSQL, DB2

Web Technologies: JavaScript, HTML5, XHTML, XML, WSDL, AJAX, Visual force

GUI and Tools: Eclipse, Force.com IDE, Apex Data Loader

Operating System: Microsoft Windows 98/2000/XP/Vista/7, OS X (Mac)

PROFESSIONAL EXPERIENCE:

Confidential, Chicago, IL

Sr. Salesforce Developer

Responsibilities:

  • Extensively worked on End-to-End real time web service integration
  • Implemented Confidential & Confidential as per the needs of the application.
  • Developed an Approval Process with complex logic which tracks the lifecycle of Lead to Opportunity Conversion.
  • The Approval Process involves with Confidential, workflows, visual force page, custom buttons, email templates, custom report types.
  • Created Users, roles, profiles, public groups and implemented role hierarchies and sharing rules to provide shared access among different users.
  • Implemented Salesforce.com web services client using Salesforce web services API, Java, XML and partner WSDL.
  • Worked on Custom Labels and Custom Settings. Setting up different languages.
  • Experience in using ParentFixer and DupeBlocker in cleaning and validating data
  • Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com Objects. Used it to read, extract, and load data from comma separated values (CSV) files. Defined lookup and master-detail relationships on the objects and created junction objects.
  • Performed the detail analysis of functional and technical requirements, designed & deployed the custom objects. Created Many to Many relationships and created Junction objects to implement Roll-up Summary fields to aggregate data from child records on the parent.
  • Development work is done using AGILE methodology with strict budget and time lines.
  • Enabled Chatter for the Organization and to effectively communicate with the users in the Organization.
  • Organized Email Templates and Mail Merge Templates and was committed in doing the mail merge for various standard and custom objects.
  • Implemented Service Cloud for customer service, including configuration of email to case, case assignment rules. Managed migration and release of Service Cloud.
  • Implemented public access settings for sites, restricted login hours, and restricted login IP ranges on profiles.
  • Build applications using the Eclipse IDE. Loaded the jQuery JS file as a Static Resource in Salesforce
  • Customized the objects, Tabs using the Salesforce Lightening Experience as per the requirement
  • Customized existing Visualforce to align with Salesforce new Lightening UI experience.
  • Involved in creating and customizing Apps, Objects, Tabs, Workflows, Reports, and Dashboards using lightening experience. Created Visual Force Pages using Lightening experience
  • Developed Confidential, Controller Classes and Apex Confidential for various functional needs in the application.
  • Integration of Sales cloud with external information systems using SOAP API web services.
  • Used GitHub, Jenkins for code migration from Personal Sandbox to Dev and used ANT tool to migrate from Dev to QA.
  • Integrated with external system using Web Services Callouts for cleansing the Address and save the data in the pages of salesforce.com and SOAP and REST based Web Services for extracting the data from external systems to display in the pages of salesforce.com.
  • Used Apttus CPQ to configure price and quotes for the organization based on regional prices. Managed CPQ process from both SFDC opportunity and Excel.
  • Executed SOQL queries in workbench and data loader to verify Product/Pricing staging data in SFDC/CPQ. Experience in Quote-to Cash tool, APTTUSCPQ and integration with DocuSign.
  • Worked with Bootstrap to design the size of the Visualforce pages
  • Extracted the Salesforce CRM information into BI Data Warehouse using Force.com API/Informatica to provide integration with oracle financial information to perform advanced reporting and analysis.
  • Deployed Salesforce components from Sandbox to other Sandboxes and Production instances using Force.com Migration tools (Ant based), Change Set and Eclipse IDE.

Environment: Saleforce.com platform, Apex, Visual Force, Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Data Loader, SF Explorer and Eclipse IDE Plug-in.

Confidential, Sunrise, FL

Sr. Salesforce Developer

Responsibilities:

  • Analyzed all the customizations and developments and tried to suggest possible ways for the new enhancements that we get from the Sales people.
  • Customized Visualforce pages and modified the code for restricting some countries, which they are not willing to do the business.
  • Automated sharing rules whenever there is a new change in Sales teams instead of using an Apex trigger.
  • Worked closely with sales team and business analysts and performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of SalesForce.com (SFDC).
  • Worked on custom implementations of community builder lightning components, java script buttons, lightning compatible VF pages, lightning components.
  • Designed and developed SFA based Application on Force.com Platform in Salesforce.com environment with Apex programming language at backend, Visual Force pages and Salesforce Lightning Experience as user interface.
  • Implemented sales cloud, service cloud and marketing cloud using pardot.
  • Automated marketing cloud using pardot like lead qualification, lead management and sending messages.
  • Developed Lightning component framework include an out-of-the-box set of components, event-driven architecture, and a framework optimized for performance.
  • Involved in various stages of Software Development Life Cycle (SDLC) in agile methodology. Strong implementation and rollout experience with salesforce.com CRM (Sales cloud, Service cloud, Marketing cloud), Communities, Sites, and Force.com platform.
  • Building of custom lightning components to display the list view of orders and an order detail page to handle the business logic.
  • Using Community Builder create community pages for Dealers and used the SLDS for styles and Confidential for DML operations.
  • Developed various Visualforce Pages, Apex Confidential to include extra functionality and wrote Confidential and Controller to provide functionality to the visual pages.
  • Created Lightning Component tabs and visual force tabs.
  • Created and Debugged Lightning Components, building with Lightning App Builder and Visual force with the new Lightning Design System.
  • Created Custom Objects and fields for transactional and contractual information.
  • Worked on customer portals and communities' administration. Created Custom Dashboards for community managers and recruiters home page and gave accessibility to dashboards for authorized people.
  • Pick lists, dependent pick lists, lookups, master detail relationships, validation and formula fields to custom objects.
  • Worked with admin team to create profiles and implemented Object and field level security to hide critical information on the profile users.
  • Used Force.com developer toolkit including Confidential, Apex Confidential and Visualforce pages to develop custom business logic.
  • Created Executive and other Dashboards using wave Analytics.
  • Implemented Wave analytics and designed Wave dashboards, lenses and datasets.
  • Implemented Salesforce Development Cycle covering Sales Cloud, Service Cloud, Marketing Cloud, Call Center, Chatter & App-exchange applications.
  • Made new feature enhancements on Service cloud console view and developed some Visual force components.
  • Created page layouts, search layouts to organize fields, custom links, related lists and other components on a record detail and edit pages. Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.
  • Developed complex workflows and approval processes for automating business logic.
  • Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders to assist managers to better utilize Salesforce as a sales tool and configured various Reports and for different user profiles based on the need in the organization.
  • Developed Confidential, Controller Classes and Apex Confidential for various functional needs in the application.
  • Used SOQL & SOSL for data manipulation needs of the application using platform database objects.

Environment:: Salesforce.com, Force.com, Data Loader, Confidential, Controllers, Confidential, Visualforce, Sales Cloud, Marketing Cloud, Service Cloud, Data Migration, Rest API, Soap API, Informatica, SOQL, SOSL, Communities, lightning compatible VF pages, Lightning(Components), Workflow & Approvals, Java Ant, Custom Reports, Dashboards, Oracle, Windows.

Confidential, Memphis, TN

Salesforce Developer

Responsibilities:

  • Configured and gathered requirement for the application to meet business requirements.
  • Created accounts, tab, fields, and schema builders to define relationships.
  • Involved in client-facing to get the requirement and will work with different systems as well as guide customers to design phase.
  • Implemented app-exchange applications.
  • Designed and customized visual force pages using extension controllers, custom controllers and standard controllers.
  • Designed and deployed custom tabs, validation rules, approval processes and auto-response rules for automating business logic.
  • Integrated Apex with External services by making callouts that used SOAP and WSDL
  • Used Apex Data types, Variables, Expressions, Assignment statements, Conditional statements, Loops, SOSL an SOQL queries, locking statements, Transactional control and Exception statements to invoke Apex Confidential
  • Used Batch Apex to build an archiving solution that ran on a nightly basis, looking for records past a certain date and added them to the archive.
  • Designed Visual Force pages for the reports and dashboards to grant access for specific group of users.
  • Implemented Service Cloud solutions including Service Console, Customer Portal, Case Feed and Knowledge base.
  • Involved in designing approval processes and creating visual workflows to automate field updates and new record creation.
  • Expertise in working with case management; configured web to case; implemented e-mail to case to convert incoming customer e-mail into cases in salesforce, configured the case assignment rule.
  • Create applications for payroll management in salesforce
  • Responsible for Visual force pages that could be rendered as PDF's, build dashboard components and define email templates.
  • Created case escalation rules to escalate cases automatically if they are not resolved within a certain period of time.
  • Worked with Approval processes that used Email Approvals and Parallel Approval steps.
  • Created Salesforce communities for customers and partners.
  • Used Process Visualizer to study Approval steps.
  • Worked with data migration using Salesforce data loader and import wizard.
  • Worked with Developer Sandbox and Force.com IDE to migrate written classes.
  • Implemented Salesforce Chatter for internal users to share the deal information and status updated on various activities.

Environment : Eclipse IDE, Controllers, Visual Force Pages, Data Loader, Workflows, Confidential, Web Services API, Force.m Explorer

Confidential, San Antonio, TX

Salesforce Developer/Admin

Responsibilities:

  • Interacted with various business user groups for gathering the requirements for Salesforce implementation and documented the Business and Software Requirements.
  • Managed security settings of the users.
  • Created business rules to ensure the data integrity of the alignment data.
  • Created automatic field updates via workflows.
  • Created Confidential to satisfy internal compliance requirement of stamping certain data on a call on submission.
  • Created Visual Force Pages to override the standard functionality of New and Edit buttons.
  • Loading data extracted from Siebel into salesforce.com as a part of the weekly and major alignment.
  • Created profiles and implemented Object and field level security to hide critical information on the profile users.
  • Created users, roles, territories, public groups and implemented role hierarchies, sharing rules and record level permissions to provide shared access among different users.
  • Interacted with Business Team on day-to-day basis to translate the business requirement into functional requirements.
  • Designed, and deployed the Custom objects, Entity-Relationship data model, validation rules on the objects and tabs, Page layouts, Custom tabs, Components, Visual Force Pages to suit to the needs of the application.
  • Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
  • Designed, developed and deployed Confidential, Controller Classes and Apex Confidential for various functional needs in the application.
  • Used SOQL & SOSL for data manipulation needs of the application using platform database objects.
  • Developed and configured various Reports and Report Folders for different user profiles based on the need in the organization.
  • Developed Custom Objects, Custom Reports and configured the Analytic Snapshots to dump the data on regular basis for the sales performance and lead generation statistics.
  • Used the sandbox for testing and migrated the code to the deployment instance after testing.
  • Automated weekly rep call reports of submitted, saved and planned calls.
  • Automated weekly Synchronization report of the reps.
  • Provided post-implementation support to assist end users in creating reports, dashboards and certain administration tasks including creating and maintaining user profiles and privileges.
  • Created Department dashboards to provide Department Head's an overview of the reps monthly performance.
  • Writing customized SOQL queries to extract the data pertaining to the calls made by the reps.
  • Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report folders to assist managers to better utilize Salesforce as a sales tool and configured various Reports and for different user profiles.

Environment:: Saleforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Apex, Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows XP, Microsoft Access.

Confidential, Dallas, TX

Salesforce Developer/Admin

Responsibilities:

  • Created users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions to manage sharing access among different users.
  • Configured Profiled-based IP address restrictions, Organization-wide IP address restrictions and Profile-based login hour restrictions.
  • Responsible from requirement gathering to design, development, testing and release.
  • Responsible for creating the presentation logic which was implemented in JSP, CSS.
  • Used Bugzilla for Task/issue tracking.
  • Responsible for quality and fix of issues/bugs.
  • JQuery was used for the client-side validations.
  • Used EJB as the entry point of the service and also handles the transactions.
  • Implemented Ajax calls in some places start background functionality, while user enters data.
  • Responsible for creating tags for each release.
  • Written procedures, functions, Confidential and views.
  • Used MVC framework for the development of multitier J2EE application.
  • Used Web services (SOAP) for transmission of large blocks of XML data over HTTP.
  • Design and Modify UI and adding functionality using HTML, JSP, JQuery, Javascript.
  • Used tiles framework to design the JSP pages.
  • Database design and SQL creation as needed in project development.
  • Managed tasks like unlocking/resetting passwords, modifying data and created ad hoc reports.
  • Maintained language settings and advanced currency management.
  • Designed and deployed Custom tabs, validation rules, Approval Processes and Auto-Response Rules for automating business logic.
  • Created workflow rules and defined related tasks, email alerts, and field updates.
  • Created page layouts, search layouts to organize fields, custom links, related lists, and other components on record pages.
  • Implemented pick lists, dependent pick lists, lookups, master detail relationships, validation and formula fields to the custom objects.
  • Used field level security along with page layouts to manage access to certain fields.
  • Integrated Microsoft Outlook with Salesforce CRM which syncs email, calendar, tasks and reminders.
  • Created custom Dashboards for manager’s home page and gave accessibility to dashboards for authorized people.
  • Performed troubleshooting of user accounts using Login access.

Environment: SalesForce.com Platform, Visual Force Pages, Classes, Controller, Data Loader, Custom Objects, Email Services, Security Control & Windows.

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