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Salesforce Developer Resume

Hoboken, NJ

SUMMARY:

  • Around 8 years of IT experience, 4 years of experience in Salesforce CRM and Force.com platform as Salesforce Consultant and 4 years of experience as Java developer.
  • Experienced in Force.com Apex Classes, Apex Triggers, Web Services, Visual force Components and Force.com API.
  • Experienced in Administration setup like manage Users, Security Controls and Data Management.
  • Hands on experience in performing the administrative and development related tasks like consigning Roles, creating Profiles, Visual Force pages, Validation Rules, Users, Custom Reports, Workflows, Email Alerts, Entity Relationship Diagrams and Page Layouts.
  • Experience and Expertise with Lightning framework.
  • Experience in migrating some Apps from Salesforce Classic to Lightning Experience to develop rich user interface and better interaction of pages.
  • Worked extensively on various salesforce.com standard objects like Accounts, Contacts, Opportunities, Products, Cases, Leads, Campaigns, Reports and Dashboards.
  • Expertise in developing, deploying and integrating Salesforce.com CRM solutions
  • Developed and worked on different Salesforce.com environments such as sandbox and production environments.
  • Supporting change management and business readiness activities to deploy Service Cloud, Field Service Lighting and/or Communities to end users.
  • Strong exposure to Security and sharing rules implementation at object, field, and record level for different users at different levels of organization, extensive experience creating workflows..
  • Data Migration from traditional applications to Sales Force Using Data Loader, Jitterbit and Workbench.
  • Experience in Salesforce Customization of Sales Cloud, Service Cloud - custom objects, Validation rules, Sales, Marketing and Support Administration.
  • Manage data and analytics to track key Sales and Service Cloud metrics.
  • Experience with Salesforce Communities, SalesCloud, and ServiceCloud
  • Mapping functional requirements to Salesforce Service Cloud features and functionality.
  • Expertise in Force.com technology stack: APEX, Visualforce, SOQL and SOSL
  • Experience with Outlook Integration, Single Sign On, and Salesforce to Salesforce functionality.
  • Implemented restful web services to communicate and retrieve data from different orgs.
  • Extensive experience in developing Java based solutions for web centric development.
  • Excellent communication and inter-personal skills, accustomed to working in both large and small team environments.
  • A result-driven, analytical and coherent software developer with excellent skills in programming languages like Java, c and web technologies like HTML, XML, JSP and JavaScript.
  • Experienced in SQL, PL/ SQL, Microsoft SQL Server, Oracle, and MySQL.
  • Highly dedicated, quick starter, solution driven pattern programmer, Strong in Object Oriented Analysis and Design, Excellent at solving complex problems under strict deadlines
  • Used Git as version control tool and stored our source code in GitHub.
  • Comprehensive knowledge of Software Development Life Cycle (SDLC), having thorough understanding of various phases like Requirement gathering, Analysis/Design, Development and Testing.

TECHNICAL SKILLS:

Salesforce Technologies: Apex Language, Apex Classes/Controllers, Apex Triggers, SOQL, SOSL, Visual Force Pages/Components, Apex Web services, Workflow & Approvals, Dashboards, Analytic Snapshots, Case Management Automation, and Custom Objects.

Salesforce Tools: Force.com Explorer, Force.com Data Loader, Force.com Excel Connector, Force.com Platform (Sandbox and Production),Migration Tool, SAAS, PAAS, Service Cloud, Sales Cloud, Jitter Bit, IntelliJ IDEA.

Languages: C, C++, Java, APEX.

Web Technologies: HTML, DHTML, CSS and JavaScript, XML.

Methodologies: Agile, Scrum, SDLC, Waterfall

Databases: Oracle, Microsoft SQL Server, MySQL & PL/SQL

Tools: / IDE: Git, GitHub, IntelliJ IDEA, Eclipse and Force.com Eclipse IDE.

Office Tools: Microsoft Project, MS Visual Source Safe, MS Visio, MS Office

Operating Systems: UNIX, Windows XP/ VISTA/7/8/ NT/ 2000/ 2003

PROFESSIONAL EXPERIENCE:

Confidential - Hoboken, NJ

Salesforce Developer

Responsibilities:

  • Designed and deployed Custom tabs, buttons, validation rules, triggers, Approval Processes and Auto-Response Rules for automating business logic.
  • Designed, developed and deployed Apex Classes, Controller & Extension Classes to support Visual Force page development, Test Classes for Unit testing and Apex Triggers for various functional needs in the application.
  • Involved in developing New Lightning Application.
  • Developed custom lightning components as a part of Lightning migration.
  • Upgraded some Apps from salesforce Classic to Lightning experience to develop rich user interface and better interaction of pages.
  • Strong experience with source control tools Git, Bit bucket, Source tree, built salesforce code from the repository
  • Maintenance of installed Managed Packages in Lightning using Apex .
  • Created, built, and executed campaigns.
  • Created workflow rules and defined related tasks, time-based workflows, email alerts, field updates to implement business logic.
  • Worked on the content builder to create content templates.
  • Used Data Loader for insert, update and bulk import or export of data from Salesforce.com S-Objects Used it to read, extract, and load data from comma separated values (CSV) files.
  • Experience performing data migration from Legacy Systems using Data Loader, Jitter Bit, Work Bench, DataLoader.io, and Import Wizard.
  • Supported the email marketing manager in the development of new business requirements.
  • Created custom landing pages and approval pages.
  • Worked on automation studios and created related activities.
  • Followed Agile Methodology to develop the application.
  • Used the JIRA ticketing tool to track the bugs, new change requests and update the status of the ticket according to the business workflow.
  • Worked on AMP scripts while creating email templates.
  • Worked on the lead creating the process in Salesforce from landing pages.
  • Implemented Single Sign on (SSO), Email relay, login IP ranges and setup the password policies for the organization.
  • Worked on Sales cloud in opportunity management, account management.
  • Worked with vendors in assisting on building journeys and custom hub exchange connector.
  • Deploy using Force.com IDE tool, Change sets and Eclipse for sandbox to production environments.
  • Created account, data extensions, users, and business units via API.
  • Designed and deployed Custom tabs, buttons, validation rules, triggers, Approval Processes and Auto-Response Rules for automating business logic.

Environment: Saleforce.com platform, Apex Language, Triggers, SOSL, SOQL, Sales Cloud, Service Cloud, Visualforce (Pages, Component & Controllers), Data loader, Salesforce.com Data Loader, Rollup Helper Force.com API, Workflow & Approvals, Reports, Custom Objects, Batch Apex Interface, Custom Tabs, Email Services, Security Controls, HTML, Java Script, Web Services, Eclipse IDE Plug-in.

Confidential, Florida

Salesforce Admin/developer

Responsibilities:

  • Provided specialist network hardware and software support to 100 users.
  • Interviewed the end users, obtained requirements thereby designed, implemented, unit tested, maintained, and troubleshoot the application.
  • Created custom objects, Fields, Triggers, workflows and validation rules to manage information on products, orders, and vendors.
  • Generated Visualforce pages utilizing custom controllers in combination with controller extensions to facilitate order entry and returns.
  • I was involved in estimation and analysis for migration from classic to lightening.
  • Built lightning pages with reusable lightning component on app and record level, configured component visibility on page.
  • Maintenance of installed Managed Packages in Lightning using Apex
  • Build Apex classes implementing SOQL statements within Force.com IDE to manage interaction with the database.
  • Involved in client management, security, access management, workflow set-up, importing and exporting data from Excel, Flat files other database applications, data cleaning, marketing campaign integration, analyze and install apps using Force.com AppExchange.
  • Performed the full continuum of network administration functions including installation of network system and communication systems, monitoring the operation of Bes server, Active directory, Exchange server 2007, and DHCP, and developing and maintaining documentation and information needed to manage traffic and optimize network performance.
  • Ensured full-service user support while maintaining and promoting practices which contribute to a secure, efficient, reliable communication environment.
  • Created and tracked tickets promptly, and escalated internal and vendor issues with solutions.
  • Ensured system consistency and reliability through constant testing, debugging, and evaluating operating systems and application software.
  • Experience in Sales cloud, Service cloud, Custom cloud, Chatter and App Exchange applications.
  • Provided the initial investigation and root-cause analysis on user reported system issues and assisted in implementation of recommendations to prevent recurring problems and incidents.
  • Configured and maintained the protection of the network system and database.

Environment: Saleforce.com platform, Apex Language, Triggers, Visual force (Pages, Component & Controllers), SOSL, SOQL, Sales Cloud, Service Cloud, Data loader, Jitter Bit, Salesforce.com Data Loader, Rollup Helper Force.com API, Workflow & Approvals, Reports, Custom Objects, Batch Apex Interface, Custom Tabs, Email Services, Security Controls, HTML, Java Script, Web Services, Eclipse IDE Plug-in.

Confidential - Seattle, WA

Salesforce Developer

Responsibilities:

  • Understanding the existing system to support it and provide enhancements.
  • Interacted with various business team members to gather the requirements and documented the requirements.
  • Created Custom Objects and fields for transactional and contractual information.
  • Created user Roles and Profiles, security controls and sharing settings.
  • Designed and deployed Custom tabs, validation rules, Approval Processes and Auto-Response Rules for automating business logic.
  • Created workflow rules and defined related tasks, email alerts, and field updates.
  • Implemented pick lists, dependent pick lists, lookups, master detail relationships, validation and formula fields to the custom objects.
  • Created page layouts, search layouts to organize fields, custom links, related lists, and other components on record detail and edit pages.
  • Used field level security along with page layouts to manage access to certain fields.
  • Setup templates, approval processes, approval page layouts and defined approval actions on them to automate the processes.
  • Developed and configured various Reports and Report Folders for different user profiles based on the need in the organization.
  • Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
  • Authored Technical Design Documents based on business requirements.
  • Used Force.com developer toolkit including Apex Classes, Apex Triggers and Visualforce pages to develop custom business logic.
  • Created custom Dashboards for manager's home page and gave accessibility to dashboards for authorized people.
  • Experienced in Unit Testing, for the customizations and developments done during the project.
  • Responsible for maintenance and production support of the application documented design and functional aspects of the application.
  • Finding solutions to the bugs reported and fixing them.

Environment: Saleforce.com platform, Apex, Visual Force, Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, SOQL, SOSL, Sales Cloud, Service Cloud, Email Services, Security Controls, Sandbox data loading, Data Loader, SQL, Eclipse IDE, Force.com Sandbox, JavaScript, Controllers, Sharing Rules.

Confidential - Brookfield, WI

Java Developer

Responsibilities:

  • Involved in different levels of Requirement analysis, Development, Testing and Debugging, Deployment.
  • Adopted JEE best practices using JEE design patterns for designing and developing the application components.
  • Developed Web Services for communication within the application.
  • Involved in coding the algorithm to best match the requirement and the candidates based on scoring and machine learning.
  • Used JDBC to connect to Oracle Database.
  • The UI layer of the app was built using JavaScript and HTML .
  • Implemented MVC design pattern using Servlets , Java Beans and JSP .
  • Sent alert notification emails using Java Mail API .
  • Used Log4j for backend logging.
  • Involved in designing of database tables.
  • Developed JUnit test cases/suites for development and test environments as part of continuous integration efforts.
  • Used Git as version control tool.
  • Used maven to build and deploy the project.
  • Code walkthroughs, debugging and error fixing.
  • Worked in the role of a production support engineer after the application was deployed in Production.

Environment: Java, JavaScript, HTML, CSS, Web Services, Servlets, JSP, Oracle 12c, log4j, XML, Apache Tomcat, JIRA, Git, Junit, Eclipse IDE.

Confidential - Wilmington, DE

Quality Testing Analyst

Responsibilities:

  • Responsible for writing test cases, documenting bugs, and communicating with Development to get them fixed.
  • Researched and analyzed the software requirements, workflows and designs to define detailed test suites, test cases, test data and procedures.
  • Created complex manual testing test cases from approved requirement and design documents and traced them to the relevant use cases.
  • Reported and entered defects and issues in Clear Quest.
  • Performed Manual and Functional testing to test the functionality of the application and modules.
  • Performed Mobile Testing on supported Devices
  • Validated test to check boundary conditions and error messages.
  • Analyze data to identify areas for improvement in the quality system
  • Manually performed functional, GUI, regression testing, User Acceptance testing, and End-to-End testing.
  • Developed SQL queries to perform backend testing of the database.
  • Used JMeter to perform web service testing (GET, POST and PUT methods)
  • Created progress reports to ensure appropriate test coverage and results.
  • Created bug reports and test summary report and shared it with QA Manager and team
  • Responsible for documenting work for quick references Guide utilizing MS WORD.

Environment: Visual Basic, SQL Server, Load Runner, Manual Testing, JMeter, MS word, MS Excel and Windows XP.

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